Patch Jobs Stuck in "Ready to Execute" Status
Software in Use: Managed Engine MSP version: The issue occurs with the MSP version and affects all customers (with approx. 900 systems), though the severity varies from one customer to another. Issue: For about three weeks now, many of our patch jobs
Important: Deprecation of FCM Legacy API for On-Premise Users
Hi everyone, Google is deprecating the legacy Firebase Cloud Messaging (FCM) APIs (HTTP and XMPP), and they’ll be fully shut down on October 31, 2024. If you are running Endpoint Central MSP versions between 11.3.2401.1 and 11.3.2414.1, or versions between
Attention, MSPs: Our exclusive inaugural offer expires on Oct. 31, 2024
MSPs, don't miss this opportunity! Our inaugural offer for managing 250 client endpoints is ending in just X days. This is your last chance to join successful MSPs who have leveraged this offer to: 1. Boost their monthly recurring revenue and profit margins:
Endpoint Central MSP Now Supports macOS 15 Sequoia
We’re excited to announce that Endpoint Central MSP now supports macOS 15 Sequoia, starting with build version 11.3.2438.01. This version is available for download as an EXE file from our website. Existing customers can access macOS 15 support by upgrading
ManageEngine MSP Webinar Series
Hello MSPs, We’re excited to invite you to our exclusive webinar series, organized for IT Service Providers! This is your chance to delve deep into the unique challenges you face and discover innovative solutions tailored just for you. In this engaging
End of Support announcement for Windows XP, Vista, Windows Server 2003, Windows Server 2008, macOS 10.11, macOS 10.12, and macOS 10.13
Dear Customers, This forum post is to inform you of a significant update regarding our support for legacy operating systems. Effective December 31, 2024, Endpoint Central MSP will officially discontinue support for Windows XP, Vista, Windows Server 2003,
AgentCleanupTool
Hi. I had problem with unistallation program and now i'm trying to use AgentCleanupTool. But i have error in logs: Uninstall Restriction Enabled! Security Error Validation failed! Uninstallation of Agent wont occur I tried to unistall it with local admin
Desktop Central MSP 10 issues
Hello I have issues Desktop CentralMSP Server Just installed Desktop Central on a server for the first time. The System tray icon constantly states "Starting. Find attached file i need help
Customize email notifications | EndpointCentral MSP
Hello, Is it possible to customize email notifications in Endpoint Central MSP? Especially the customer tenant invitation? Thanks!
User firstname, lastname in assets list
Is it possible to show fullname (firstname, lastname) of users logged on computers? Not only login from AD.
Breaking news on Endpoint Central MSP: Your next-gen cloud client management solution is here!
In the ever-evolving realm of MSPs, securing and managing endpoints is the cornerstone of your SLAs. Today, we are thrilled to introduce the SaaS version of Endpoint Central MSP, your gateway to a universe of endless possibilities for your MSP business.
Deployd to client computers outside of the network company using a Gateway
Sometimes the computers are outside the corporate network. I want to be able to deploy applications on them. We use the MSP version, distribution servers and a gateway server. Such computers in the DC console are visible in green, you can connect to them,
OS Deployer for DC MSP
What is the progress in preparing the OSD module for DC MSP? We have several clients who have been asking for this for 2-3 years. Any new news?
Bulk edit for Custom Field in Endpoint Central
Hi, I created a new custom field in endpoint central and thinking to bulk update the custom field for the Assets but couldn't see the custom field that i had created when i click bulk update for selected devices.
EC MSP / Customer Admin permissions
Hi, I have a question about a feature that we get asked a lot about from our different Customers that are using EC MSP. So basically we have Customers that have their own IT Department and are using EC MSP with a Customer Admin Role. So that means they
Help with distribution server
Hi friends, I am installing and configuring a distribution server for better bandwidth usage and the following is happening: Once the distribution server application is installed, the service starts correctly, but it does not listen on port 8384 by default
OS deployment endpoint central cloud
Target computer does not connect with the DS after configuring the IP Address while I'm using to boot the OS with USB
How to enable IP(s)/Devices(s)
If someone has excluded more than 500 IPs/Device(s) from scanning in asset explorer, how to enable them in bulk? We can exclude one IP at a time normally, but if the list is big, how to remove it in bulk?
Eliminación de Usuario Endpoint Central desde Active Directory
Tengo un caso de un cliente que consulta lo siguiente, Revisando equipos que ya se encuentran eliminados de nuestro directorio activo, al sincronizar desde Endpoint equipos como el del ejemplo xxxxx, este sigue apareciendo, siendo que ya no existe como
Windows 11 (22H2) Feature Pack patches will now be listed under Missing Patches and Applicable Patches
Hey folks, To ensure a seamless Windows 11 upgrading experience using Endpoint Central MSP, we have modified the UI for Feature Pack patches. Starting Jun. 05, 2023, the Windows 11 22H2 patches would be listed under Missing Patches and Applicable Patches.
Share TEMPLATES, COLLECTIONS and CONFIGURATIONS with CLIENTS MSP
We have some customers on Endpoint MSP. Many settings are common across all clients. I don't see the point in having to create a configuration for each client. How can we share CONFIGURATIONS, COLLECTIONS AND CUSTOM TEMPLATES between different clients?
Does ManageEngine have a product comparison table for patch management capability?
hi, would like to know if ME has a product comparison table for its patch management capability Also if there is any product comparison report or assessment done by any independent company like Gartner or Forrester? Thanks. Aaron
Force Admin to Login with Azure
Hello, I would like to have a Feature where Admins and Customer Admins in DC MSP are forced to Login with their Azure Account instead of their Local one. Right now I have to create a Local User that then can choose between Local Login or Azure Login.
How do you handel tight time schedules
Hello, I have a question on how you handel short time windows for certain tasks given by the customer? We are sometimes in a Situation where we only have 60-70 minutes time (for example during our customers lunch break) to roll out an update. The problem
Pre-deployment Script - check for active User
Hello, Many of us have surely have the problem that some Applications can't be updated because they are currently being used by the User. In our case we are mainly talking about the Chrome Browser and Citrix Workspace. Patching during Startup/Logon doesn't
PXE Service Folder Keeps Deleting Itself
Not sure why, all of a sudden the PXE service folder is deleted and only has a CSTemp folder listed. The service is task manager also does not exist anymore. Have tried rebuilding distro server with no luck.
Custom query
Hi, I need assistance with building a custom query in EC MSP that queries all assets across all customers for a specific software without having to do specific reports on every single customer. What is need to pull is Customer Name, Name of the server/workstation,
Drive Mapping as "Different" user
Hi, We need the option to "Drive Mapping" as a different user. Windows knows the option as "Connect As" from GPO. Is this also possible with Desktop/Endpoint Central MSP? Kind regards, Christiaan
After update to 10.1.2220.12 distribution servers dont work
After the update to 10.1.2220.12 our distribution servers are all marked with an X and indicate that they are either stopped or not working. "Either the communication between the Central Server and Distribution Server is lost or the Distribution Server
I can't uninstall the central desktop agent
Hello friends, I had problems with the current Desktop Central server I had installed and upgraded to the latest version of Endpoint Central, but now I can't uninstall the old Desktop Central agent and it won't let me install the new agent. I no longer
About ports used by the ManageEngine Endpoint Central 11
Hello friends, I have ManageEngine Endpoint Central 11 installed in a test environment and the ports that appear on the official website do not match those of the installed application. Is the information up to date? Thanks for any help.
Introducing OAuth Authentication feature for Mail Server Settings
Hello Everyone, We've got news! You can finally configure Endpoint Central MSP Mail Server Settings by OAuth authentication. Upgrade now! As you may already know, Microsoft and Google are deprecating basic authentication (using username and password)
Identify key challenges in client network management and tips to overcome them with exclusive MSP solutions [Webinar]
Greetings from ManageEngine! IT networks are growing more complex by the day and to monitor them effectively, organizations lean on managed service providers (MSPs) to provide technical expertise in managing, monitoring, and securing their entire IT. To
[Free e-book] Back to work: An IT admin's guide
As employees begin to return to the office, organizations need to adapt to the requirements of new-age workers. Read our e-book to learn how to transform your workplace to keep up with changing dynamics. Download now.
Best Practice Guide
Hi All, Desktop central MSP is so massive, I'd love to see a best practices guide for us to use. Particularly in regards to patch management plans, security hardening of devices, software management and anything else you think would be useful. There are
[Webinar] Building a cost-effective, functional network management strategy with OpManager MSP
When it comes to client networks, managing endpoints can become challenging with the ever-increasing number of resources needed to meet business requirements. In the process of managing these endpoints, it is also important to monitor the performance
Limit remote access to Servers
Hi! I wonder - is it possible to limit remote access to the Server OSes thru remote connection? For connection to the Windows Servers via RDP or to the Linux/Network devices via SSH ve use Password Mnaager Pro.
User File Access Audit Report
Hello, First of all, I'm sorry if this question has been asked before. I'm a MSP and I have a new client that has been using ManageEngine Desktop Central. I have never used it before and I've been tasked to determine if I could get an audit report to determine what files a particular user on a particular computer access on a specific date. I've look at the reports in the system and the custom reports that I can create, but I cannot figure out how I could run this report. Any help would be greatly
DC MSP Active Directory integration - SSO
When? :) Regards Fredrik Palmqvist
Released Build 10.0.313 of MSP is not for MSP
I downloaded the actual service pack of build 10.0.313. But while updating I got the error that this is a build for Desktop Central. The file name also does not contain the MSP. Please release the right build. Thx.