Update to 10.1.2121.4 crashed and now unable to start server
Hi, I already have a support ticket but wanted to share my situation so anyone who encounters it may be able to use this to get ahead of the game, or maybe someone already found a solution for this and I can learn from them. When we updated from 707 to
App Repository Update Mess
Why oh why was the app repository update function that was a very easy and convenient way to update installed apps on mobile devices made so convoluted and tedious once I upgraded to v10.1.2119.9? Now the only option available to me is Remove for each
Apple releases urgent updates for a zero-day bug in Mac, iPhone, and iPad devices
Hello everyone, Apple has rolled out an urgent fix for a zero-day bug in Mac, iPhone, and iPad devices that might be actively exploited. The vulnerability addressed is tracked as CVE-2021-30807 and is a memory corruption vulnerability in the IOMobileFrameBuffer
Desktop Central 10 build #10.0.709 SHA256 checksum mismatch.
Hello, I've received a notification from Desktop Central server reg. new build #10.0.709 available, with link to Service Pack download page: https://www.manageengine.com/products/desktop-central/service-packs.html?dci&dci-cu Which says: The SHA256 checksum
Software Deployment Copying folder post deployment
I am having an issue copying a folder post deployment. I need to copy a folder to the root of the c:\. When I go to file and folder operations in post deployment copying a file seems pretty straight forward. How to copy a folder seems pretty vague to
Unable to establish connection with the agent after Upgrade Desktop Central to 10.1.2121.4
I upgrade desktop central to 10.1.2121.4 After that I have a problem in Remote Connection Suddenly Agent Connection Failed and agent is not Reachable I installed servicedesk plus and desktop central on separate sever and i integrate servicedesk plus and
Desktop Central Upgrade
One of my co-workers upgraded ServiceDesk Plus to 11.3 Build 11302. Because of this, we are getting a warning that we need to update Desktop Central. Support told me to upgrade to 10.1.2119.5 and then to 10.1.2121.4. When I look at the article that ServiceDesk
Slow function of chat / configurations or remote control
I would like some help troubleshooting a problem we have with chat /configurations and remote control being slow Chat - how long should this take on average/most . To be useful for us it needs to be not much more than 5 seconds . We find it takes upwards
PrintNightmare (CVE-2021-34527) - an RCE, zero-day flaw fixed in Windows Print Spooler
Hello everyone, CVE-2021-34527, an RCE vulnerability, dubbed PrintNightmare affects Windows print spooler. The print spooler is a default component in all Windows systems that allows the computer to interact with the printer and order the print jobs
Desktop Central service will not start after upgrading from 10.0.707 to 10.1
I upgraded 10.0.707 to the latest (#10.1) and now Desktop Central service will no longer start. I even reverted to the last weekly AWS Volume Snapshot and the service still does not start and confirmed we are on the 707 version after recovery. I have
DB Schema
Can someone tell me what table and column holds the "Agent Up" flag within the Desktop Central DB Schema. Thanks.
ServiceDesk version 11301 is incompatible with DesktopCentral version 10.0.707
I have installed the latest version of ServiceDesk and lost connection to DesktopCentral. I updated the DesktopCentral to version 10.0.707 provided in this link: https://www.manageengine.com/products/desktop-central/service-packs1.html I have exactly
Desktop Central Client Compatibility with ARM Processors
We would like to install the Desktop Central client on a Raspberry Pi running Debian Buster. Unfortunately, Manage Engine does not support the ARM processors that Raspberry Pis use. Is this something that Manage Engine is working on? If so, can you
Unable to establish connection with the agent pops up while actively using remote control
I think this is more of an FYI thing since I actually am not having any issues while using remote control and everything seems to be working. Using agent version 10.1.2121.2.W within about 10 seconds of connecting to the remote computer using RC i get
Desktop Central Cloud - SO Deployment
Hi, Does anyone know ME roadmap to add SO Deployment on Desktop Central Cloud Version? Thx in advance
The version of Desktop Central integrated is not compatible with ServiceDesk Plus
Hi Dear I have a problem after upgrade Service desk plus and desktop central to Last version. I Updated servicedesk plus 11300 and also update desktop central to 10.0.690 but after that i have a problem in servicedesk plus it doesn't integrate with desktop
Microsoft Edge (Chromium-based) fixes several high-severity vulnerabilities in its 92.0.902.55 update
Hello everyone, Microsoft Edge (Chromium-based) has been updated to 92.0.902.55 for Windows, macOS, and Linux. This update comes with fixes for several security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability
ServiceDesk Plus 11301 Desktop Central integration
Hi, we recently upgraded our on premise ServiceDesk Plus installation to version 11301. When trying to enable Desktop Central integration we get the error. "Aw, snap! No internet on the server machine." We do have an internet connection on our server.
ServiceDesk Plus 11301 Desktop Central integration
Hi, we recently upgraded our on premise ServiceDesk Plus installation to version 11301. When trying to enable Desktop Central integration we get the error. "Aw, snap! No internet on the server machine." We do have an internet connection on our server.
Has anyone been stuck at trying to update their Desktop Central to 10.1.2119.5?
The update manager window has been running at 80% saying it is "Post invocation in progress" for the past 3 hours. Anyone experienced this issue as well? Reason to upgrade is because we also have ServiceDesk plus upgraded and it suddenly said that it
Need to move Desktop Central installation to different disk
Hi guys, I need to move my Desktop Central server installation from the C: drive to another drive so that backups are easier. I was planning to "migrate" by following these instructions https://www.manageengine.com/products/desktop-central/server-migration-retain-ip.html,
Issues with Assets Showing in Assetexplorer after update including Desktop Central
My Agents work flawless since they now use Desktopcentral, they show everything i need in the desktop central portal, however they do not import consistently into assetexplorer.
Desktop Central Cloud is live!
We are thrilled to announce the launch of Desktop Central Cloud, which lets organizations embrace unified endpoint management the SaaS way. With Desktop Central Cloud in place, you don't need any high-end infrastructure to support your huge number of endpoints. Ensure that your desktop and laptop computers, smartphones, and tablets are controlled and secured efficiently from a single console. Features and benefits Automate patch deployment related to OS and third-party applications. Simplify software
IT analytics in 90 seconds: Stay on top of every threat to your endpoints
Crack down on every at-risk endpoint in your organization using the Security Threats dashboard from Analytics Plus. If you're not already using Analytics Plus, download your free, 30-day trial today.
Desktop Central - Better Patch Management Information / Flow
Some things that I believe would help improve the Patch Management flow in Desktop Central, currently it's a bit cumbersome and hard to track down what exactly is in which patching group / deployment policy. Separate Configuration Deployment Policies
Is there an "estimated time to finish" display on the agent progress window?
Hi, Is there an estimated time to finish display on the agent progress window? So the end user can know when is the patch installation or any activity of the agent will be finished. Thanks and best regards, Gene
Google Chrome fixes several high-severity vulnerabilities in its stable channel 92.0.4515.107 update
Hello everyone, Chrome stable channel has been updated to 92.0.4515.107 for Windows, macOS, and Linux. This update comes with fixes for 35 security vulnerabilities. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity
Samsung USB Block
Anybody know how to secure USB from Samsung and other Androids besides Apple
Restrict access web console on internet
We want to use agent to scan the laptops out of office , but the agent port and web console port is the same , so any user can open the web console on internet , we just want to access to web console through the LAN , what should we do ? thanks.
Software Deployment Logic Expansion
I've came from Lansweeper system and Desktop Central Software deployment is very primitive. In Lansweeper deployment I can create steps and each step in deployment can preform different task (CMD , file check, version check.. etc..) and depending on
Publicly disclosed zero-day vulnerability CVE-2021-36934 in Microsoft Windows 10
Hello everyone, An Elevation of Privilege vulnerability in Microsoft Windows 10, which grants non-admin users access to SAM, SYSTEM, and SECURITY registry hive files has been discovered recently. Vulnerability description: Starting with Windows 10 build
Microsoft Edge (chromium-based) fixes one zero-day CVE-2021-30563 along with other vulnerabilities in its 91.0.864.71 update
Hello everyone, Microsoft has released Edge (chromium-based) update 91.0.864.71. This update comes with fixes for several security vulnerabilities with one of them being an actively exploited zero-day vulnerability tracked as CVE-2021-30563. The details
Software version shows older one even after patching
Guys, Anybody noticed the below problem. Wondering if its just for our environment. We are pushing patches as released for a few third party applications through Auto Patch Deployment. After successful deployment, the machines shows up in the inventory
Will ServiceNow integration be offered for Desktop Central Cloud edition?
There was a ServiceNow integration option under the Admin menu in our on-prem Desktop Central instance. Since migrating to the Cloud Desktop Central version, I see this integration is missing. Are there plans to add the ServiceNow integration to the
Collections for Software Deployments
Currently the Collections are only being utilized to push out things like registry changes and group permissions, and other various settings. It would be great to be able to utilize these for software deployments, the self-service portal, and patching.
Ransomeware attacks through Desktop Central Software
Ransomeware attacks through computer system management software are currently happening. What is zoho managengine doing to prevent Ransomeware attacks through Desktop Central Management software? Are you reviewing your software to make sure there are
Publicly disclosed vulnerability in Microsoft Windows Print Spooler Point and Print
Hello everyone, A vulnerability in Microsoft Windows Print Spooler Point and Print with an exploit publicly available has been recently discovered. Vulnerability description: With the recent update for MS16-087, Microsoft has mandated that the printers
IT Asset Management in Desktop Central Vs SDP
Hi, I see that there is a IT Asset Management module in both Desktop Central and SDP. I would like to understand the difference in the value provided by these 2 products on the IT Asset Management front. Is Desktop Central required when SDP is already
PrintNightmare -KB note for Windows 10 Support Version
Microsoft support versions. * windows 10 version 2004 (20H1) * windows 10 version 20H2 * windows 10 version 21H1 We have above listed windows 10 professional edition, can you please send KB number (with new replace KB ) for related CVE-2021-34527
Verify If User Postponed Patching
I need to verify if a user is choosing to postpone patching of their laptop or not receiving the notification. We have laptop patching configured to allow the user to postpone patches for two weeks after patches are approved for installation. After that, the laptop is forced to patch. Two users are stating they are not receiving notifications during the first two weeks. They are stating that they are only aware of the required patches during the week that it is forced to install. Other laptop users
Next Page