MeDC randomly shutting down Windows 8.1 clients
Hi, I have a problem since one month or so, the DC agent is randomly shutting down our Windows 8.1 clients (12 computers which are kind of kiosk terminals) . Shutdown reason given : Your Computer has been patched for Critical updates and has to be shutdown.
Problem Initating remote connection to Linux endpoint
Hi All, Hope someone can assist with an issue I've been banging my head against the wall with for a couple of days now. I am trying to connect a Linux Mint machine to my Endpoint Central service, using the manually installed agent. The agent installs
Endpoint Central OSD Device code - how does OSD decide is a particular computer is a laptop / desktop / Surface or Virtual?
We are trying to use OSD to deploy Windows 10 to a bunch of machines and want to use the Device code option to have the computer name be the Service Tag or Serial Number followed by a D for desktop and an L for laptop. That should be as simple as specifying
Security Level Checking
Is there a way to prevent Desktop Central from constantly nagging us about the "Security Level" of our instance every time we log in? We get it. Some of these things are never going to be enabled in our environment.
CSR creation for a SSL
We are attempting to create a CSR in order to get a 3rd party SSL certificate imported. When attempting to create a CSR following the steps from page https://www.manageengine.com/products/desktop-central/help/configuring_desktop_central/importing_ssl_certificates.html#1._Create_CSR_and_Key_Files it
ReleaseSRWlockExclusive error when starting DCAgentService.exe on 2003 Server
Yea I know 2003 is dead.. but we still have about 10 sever's being in process of sunset ... with version of agent 10.1.2220.8.W we are getting this error..
Remove IE 11
Posting this out there in case anyone else runs into this/has a need to remove. I was able to remove IE11 from all of our machines by creating a new configuration using the "Custom Script" and then "Command Line" option. Script I used was: FORFILES /P
MDM will no longer be an add-on! It will be now available in all editions of Endpoint Central.
Hi all! We are here with two exciting announcements that offer you an enhanced experience with Endpoint Central. As you all must be aware, we have four editions of Endpoint Central - UEM, Enterprise, Professional and Free. Up until now, our MDM capability
Patch Tuesday August 2022 - Supported updates
Hello everyone, Here is the list of updates supported in this month's Patch Tuesday release. New Security Bulletins : 2022-08 Security Only Quality Update for Windows Server 2008 Systems (KB5016686) (ESU) 2022-08 Security Only Quality Update for Windows
OU structure not showing up in DC10 reports
I have synced AD and can see the OU in SOM but when trying to run a report against computers in an OU several OUs are missing from AD.
Desktop Central cannot see shared network printers anymore
Hi, When we want to create a configuration to deploy printers to users we used to see get a window pop up and after a while all of the printers in our domain would appear for us to select from. Now we get the message: No printers available. When I look in the serverout0.txt file in the logs directory on the DC server I can see an error: [14:54:14:458]|[01-07-2020]|[NativeLogger]|[WARNING]|[154]|[3fa972f4-8908-47d6-b0ac-b2d7ce564b6c]: EnumPrinter Failed After allocating Memory:6118| The log is huge
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Windows Server 2022 VMs show up as OS "Unknown" in Desktop Central OS List
Hello, Not sure why, but after upgrading three VMs to Windows Server 2022, Desktop Central lists these servers in the 'Computers by OS List' on Desktop Central homepage as "Unknown". It's not a huge deal. Everything still works, including remoting, cmd
Build 10.1.2220.3 and Build 10.1.2220.4
Ever since we updated to build 10.1.2220.3 on the Tools > Remote Control page we have an alert that reads: Unable to establish connection! The configured port 8444 is used by some other application. Ensure that the port is available and restart Central
Root CA being issued by Desktop Central
Has anyone noticed a Root CA cert being installed by DesktopCentral on agents? It looks like they issue two certs directly from the DesktopCentral server to the agent endpoints and put them in the cert store. Any way to issue this from a trusted CA?
Red Hat Linux: Unable to enable patching due to login validation error?
I'm trying to enable Red Hat Linux support within Endpoint Central and am currently hung up at the initial step where I enter my Redhat username and password. It's providing a "Validation Failure" each time I do this. I've double checked the password
BIOS Updates - APD
Hi, Is it possible to create an automated patch deployment policy for BIOS updates? When I create a new policy I get Microsoft patches, third party applications, drivers but nothing about BIOS. I'd like to automate the process as much as possible, probably
Bitlocker Deployment
I created a BitLocker policy and deployed to a test group of machines. My main question is if the policy deployment turns on BitLocker automatically and encrypts the drive? I couldn't find a clear answer online and I have been waiting for my test device
Distribution Servers Network Bandwidth
We are running Endpoint Central 10.1.2220.4. We have 15 remote offices with distribution servers. Was looking at some WAN reports and see that the distribution servers are chewing up large amounts of bandwidth. In one example, we have a test
Error after disabling HTTP?
We recently upgraded Endpoint Central to 10.1.2220.4. Has a new security score type feature and automatically disabled HTTP after a certain number of days. In the remote control module, I'm now seeing the following alert which I believe is caused
Patch update delayed since application is used by another process...How do you patch a running program?
We use the program Plantronics Hub for our remote users to manage headset. When we try to pushout the update for Plantronics the majority of the computers report back with "Patch update delayed since application is used by another process." Is there
Patching Support for AlmaLinux or Rocky Linux?
With CentOS as we have known it coming to an end, many have been flocking to either AlmaLinux or RockyLinux as a replacement for CentOS. It however doesn't look like either are recognized or supported by the patching module within Desktop Central. Are
Google fixes several high severity vulnerabilities in its Chrome 104.0.5112.79/80/81 Stable Channel update
Hello everyone, Chrome Stable Channel has been updated to 104.0.5112.79/80/81 for Windows, and 104.0.5112.79 for Mac and Linux. This update comes with 27 security fixes. The details of the vulnerability fixed are mentioned below: CVE ID Vulnerability
Software Version
I am able to pull reports to show current versions of software that are installed on our workstations. Is there a report/feature to show the latest version for that software. For example we have Google Chrome installed running on version 1.0 but want
Upgrade to the latest Secure Gateway server build!
Hello everyone, We have updated Endpoint Central's Secure Gateway Server with a few enhancements and a bug fix. Please Download the latest Secure Gateway Server here. You can find out more about the bug fixes released in the build update (90096) on this
Configuration Priority
Hi Team, Has there been any progress on the numerous requests for configuration priority? I notice this question has been asked for a number of years without any real response apart from it being added to a feature request list. This for me and obviously
Prohibited software alert happens every start up??
Hello, Everytime users boot there machines the prohibited software shows the history of there prohibited software. Once the software has been removed from the machine or accepted, i feel this alert is no longer needed, maybe once after its been accepted
Are you running your Secure Gateway Server on 32-bit OS? - Time to upgrade
End of support for 32bit-OS Secure gateway server Hello everyone, As on August 1, 2022, we will be discontinuing support for 32-bit OS Secure Gateway server. If you are running the Secure Gateway server in a 64-bit OS architecture, it will be automatically
10.1.2220.7 upgrade agents are now down
upgraded the server and now all agents are red
Distribution Server/Microsoft Server Updates
Hello, We use UEM for managing all the patches for our desktop computers - we are currently NOT using to patch servers. I have a couple questions, and hoping that someone out there has an answer for me - and doubly hoping that it not something that will
Desktop Central Agent Installation Fail
Hi Everyone, I am trying to install our desktop central agent manually, because it has not been applied automatically (as is usual via group policy), and I keep getting the following error: This advertised application will not be installed because it might be unsafe. Contact your administrator to change the installation user interface option of the package to basic. Then the installation fails. We have 200 other devices that work no problems but this one seems to be an unusual issue in our environment.
Reboot after 30+ days uptime
Hi ALL We have many laptops with uptime 30+ days (some devices have 100+ days) How i can (via DC) show notification to logged user about reboot needed. If user postpone this action more 3 times - run force reboot )
How to deploy new Autodesk products (2022) with DC
Hi, I have problems with deploying Autodesk 2022 products. On the Autodesk CEP Manage page I have created an deployment package with a share as the storage point. Now I have the created "Install AutoCAD MEP 2022.bat" with setup commands. 1. with GUI 2.
How does networking work from ME Desktop Central to/from laptop to DS Server
I loaded ME Desktop Central service onto my laptop while connected to VPN. I could see a good deal of TCP traffic from laptop to the server at ports 8083 and 8027. The server could see the relationship but attempting a scan is failing. Anyone have more
Desktop Central 64-bit Agent
Hey, Any plans to make the Desktop Central agent 64-bit? The script engines that get called on Windows are called from SysWOW64 instead of System32. Thank you, Cheers
Maximum Uninstall attempt reached (notification when trying to remove UEM Agent)
I need to know the info to bypass this stupid notification!!!.. Waiting 30min to remove the agent is dumb..
Desktop Central Client Compatibility with ARM Processors
I would like to install the Linux Agent onto an Arm processor. I have read several different forums and threads that states that there is the possibility of getting the agent working. If there is a Beta, I am interested in looking into that. Our organization
Faulting application name: dcusbsummary.exe Exception code: 0xc0000374
Can i get an explanation as to exactly what the dcusbsummary.exe does please. We are having issues with Dell docks and now they're pointing the finger to the above file stating that could be causing our issues since the Dell docks are USB based. When
SMB ports could not be open permanently for Endpoint Central
Hi friends, In my organization there are some policies that not allows us to keep open some ports like 135, 139 or 445 permanently on the client side because of SMB Vulnerabilities. But we need to scan workstations by Endpoint central and its agent or
Apple Enrollment - Awaiting Device Activation
Dear Community, I have a problem to complete the MDM activation on Macbook device. All configuration on the DesktopCentral side is done and it is connected to Apple Business Manager. Laptops automatically appear when hardware is added to ABM. I have synchronization
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