Hello all,

every time I try to find some information in the community, I see most threads ending in "please open a ticket" or "we'll respond in case #xxxxx".

In my humble opinion, the purpose of a community is self-service for users and to find answers to questions. 

As  much as I appreciate working with the support team, wouldn't it be good to place some answers here as well?

Asking for a friend :-)

Best regards, Axel