Hello,

We are reporting a critical failure in the scheduled backup process in our current version Build 11.5.2622.11, where the general symptom is an access denied error when processing the backup. Every time the process runs, the FolderPermissionHandler component automatically disables inheritance on the local path E:\EndpointCentral\ScheduledDBBackup and completely removes access for NT AUTHORITY\SYSTEM and BUILTIN\Administrators, incorrectly assigning the domain computer account <DOMAIN>\<SERVER_NAME>$ instead. Since the uems_service service runs locally under the LocalSystem account, removing SYSTEM from the ACL of this local NTFS directory causes the software itself to lose permissions on the folder, resulting in the backup failure.

In the folderperm0.txt log traces, this behavior is logged under the FolderPermissionHandler.enforceAndValidatePermissions component, passing through FolderPermissionUtil.checkAndUpdateModifiedListOfACE and FolderPermissionUtil.isInheritanceEnabled when validating the DB_BACKUP_LOCATION location, where the recurring exception org.json.JSONException: A JSONObject text must begin with '{' is also observed. Given this situation, we kindly request confirmation on whether this is a known bug in build 11.5.2622.11 and if there is currently any way to resolve it or any parameter to prevent the application from automatically altering Windows ACLs. We look forward to your comments to restore our backups

Regards,