UEM Agent installation , Update , Uninstall Failed
We had installed a version of UEM Endpoint Central 11.3.22 and we had installed the agent of that version on all the systems of the company, but we found that the DNS name of that server was problematic and we deleted the DNS records. After that, the
Endpoint Central - DLP Module printing issue with Adobe Acrobat PDF Virtual Printer - Print to PDF
Hi, is there a known issue with endpoint centrals DLP module and using the Adobe Acrobat Print to PDF virtual printer ? If a policy is deployed, even in audit mode it looks like you can only save the file to a local computer path, but if you try saving
Endpoint Central acess
In Endpoint Central, I want technicians to be able to remotely access some Computers on OUs.
dcpatchmgmt.log
Is there a list of keywords that i can look for in this log file that reflect the patch/install progress? like this: Log Initialization Configuration Loading File Download Start File Download Completion Patch Dependency Check File Extraction Patch Installation
dcpatchmgmt.log
is there a list of keywords within this log file that reflect the patch/install progress? Log Initialization Configuration Loading File Download Start File Download Completion Patch Dependency Check File Extraction Patch Installation Initiation, Patch
Endpoint Central Cloud is now TX-RAMP Level 2 Certified!
We are excited to announce that Endpoint Central Cloud has officially received the TX-RAMP (Texas Risk and Authorization Management Program) Level 2 certification, reaffirming our commitment to delivering secure and compliant cloud solutions for Texas
Configuration of Desktop Shortcut failed
I tried creating a computer configuration that is supposed to create a desktop shortcut to Chrome on the desktop. After filling in all the fields I attempted to publish but the Deploy and Deploy Immediately buttons don't work. The only way I was able to deploy was to save as a draft, return to the list of configurations, and then using the gear icon to show the context menu I deployed it from there. After deployment the configuration fails on all machines. On some machines the configuration remains
Windows ARM Patch Support Now Available in Build 2325 Series
Hello folks! We are pleased to announce that our product now supports Windows ARM patches, starting from the build 2325 series. This enhancement ensures full compatibility with Windows ARM-based systems, providing seamless patch management and optimized
App install post deployment
Hello, Im trying to install multiple applications through the post deployment installer on manage engine. Mostly through .msi files some of them .exe. I get mostly the exit code 1618 so Ig the installer tries to install the app asap. How can I force to
Impossible to install UEMS Agent to machine with Endpoint Central
Hi I have this error when i install agent with Endpoint Central The Agent machine Admin$\temp is not accessible from Distribution server installed machine with the given domain credentials The Agent machine Admin$\temp is not accessible from server installed
Enhancement Request For Information Tab Interactivity
Hello, I would like the ability to minimize or hide the Information tabs that display on pages please, such as the Agent > Scope of Management > Computers alerts and the Configurations details page alerts. Currently these tabs use up to 20% of viewable
Enhancement Request to Display Endpoint Name in System Manager Tools Page
Hello, I would like to have target endpoint names be displayed on their System Manager page, please. When utilizing System Manager for tools (such as Command Prompt), the pages that open do not identify the target endpoint's name in any way, making it
WDS Server/PXE on Endpoint Central
Hello, We want to implement a WDS/PXE server and wanted to know if Endpoint has anything that could resemble this service. And if so, how can we do it. Thanks.
App is not removed from Managed Google Play store in the phone
Sometimes I removed the app in "App Repository" in the web client, then app is removed on the phone, but it still appear in the Play store of the phone and reinstalled automatically by itself. Please help how to fix this problem? I tried to sync Managed
Can Desktop Central deploy MSIXBundle packages?
Good morning Can Desktop Central deploy MSIXBundle packages? I have one I need to deploy and I've tried to install it and failed. I've installed many an MSI in the past but this MSIXBundle is infuriating! Thanks Dave
Very Slow connection to remote computers on the same domain
Hello, We have been using Endpoint central for some time but since the start we have very slow connection to all computers no matter the internet quality or connection speeds. It acts like it is has under 15 FPS for the connection. We setup the lowest
Patch Download status failed
Good Day, I have two updates that failed to download and require manual upload. Patch ID 109939, 111890 According to Read more (https://www.manageengine.com/patch-management/how-to/windows-1122h2-feature-pack-deployment.html?dci&did=junkValue) the ISO
Endpoint Central Displaying Incorrect Security (Antimalware) information for managed MacOS devices.
We have recently stated to deploy SentinelOne to our managed business devices, replacing a previous installation of McAfeeAV. Prior to deploying the new agent, McAfee was manually removed using the official removal tool. Despite removing McAfee, and multiple
uninstall agent from mac
Hi I'm trying to uninstall endpoint agent from mac but it asks for otp code,and the server from which it was installed no longer exists. Is there any utility or script to remove agent completely from macos?
Leveraging Endpoint Central for Endpoint Protection
Hello everyone! As you may be aware, Endpoint Central has transitioned from a UEM solution to a comprehensive endpoint management and security solution - meaning Endpoint Central can now both manage as well as protect your endpoints. To get you started
Patch Tuesday Updates: December 2024
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 2024-12 Security Monthly Quality Rollup for Windows Server 2008 for x64-based Systems (KB5048710) (ESU) (CVE-2024-49138) 2024-12 Security
How to exclude certain devices from receiving updates.
Good day, We have a couple of Windows devices that needs to be excluded from patching as they run critical systems and will be manually updated at a later stage. How do I exclude these devices from receiving updates? I am new to using Test and Approve
Installation documentation for Endpoint Central Cloud
Good day, I am looking for detail documentation on how to setup and configure Endpoint Central Cloud. Prerequisites Setup and configuration Best Practices or anything else of value. One of our clients decides to go with this solution and I have only worked
[Zero-day] Microsoft's December 2024 Patch Tuesday fixes 1 zero-day vulnerability
Hello folks, This is to notify you that 1 zero-day vulnerability have been fixed in this month's Patch Tuesday. Below, you can find the CVE and Patch ID details. VULNERABLE COMPONENT IMPACT CVE ID Windows Common Log File System Driver Elevation of Privilege
Upgrade to Windows 11 version 24H2 with Endpoint Central!
Hello everyone! As you all must be aware, Microsoft has recently rolled out the new 2024 update (version 24H2) for Windows 11. This is the major update for Windows 11, encompassing all the features and fixes from previous cumulative updates in Windows
Chrome 131.0.6775.108 requiring a manual upload?
Is there a reason patch management is now saying I need to manual upload the latest chrome update? see attached screen shot
Deployment Happening Outside the Scope Window Even Though the are inside the window
I have setup a pilot test group that has a deployment schedule setup. It seems even though they are inside the windows they are deploying outside the windows I I can provide a copy of the schedule and setting if requested for further assistance. But it
Executing updatemanager.bat and Java window doesnt pop-up to enable browsing ppm file.
Hi Team, I have an issue where Upgrade of EC is becoming a challenge since pop-up does not show after executing updatemanager.bat on cmd (with admin rights). I have logged a ticket, just thought this interesting community would have a recent experience
Power Mgmt Report not working?
Hi There, I have been trying to view overall uptime of PCs, the overall time users have spent logged into a device and how often a device is restarted by the user. While looking for the best way to view this information I was looking at the "Power mgmt"
EC Cloud no updates?
In 2023 9 feature updates were released. In 2024 so far there are 0 for EC Cloud. We are missing things like the file/folder system manager tool. Event viewer tool. Several bugs exist that have been patched in on premise versions. When will EC Cloud receive
Expiring Certificate Alert configuration
Hello, I have a user that is recieving emails regarding the expiration of a certificate in Endpoint Central, we don't need this user to be able to recieve this information. I've tried to find the alert that sends these emails so I can take the user out
How long does it take for a patch scan to complete?
I inherited Endpoint Central, and I'm going through patch mgmt. On Endpoint Central is on-premise and when i manually kick off a scan, about 1/2 the time it comes back as timed out. How long does it normally take for a patch scan to complete on your systems,
Proxies
Hi has anyone managed to get the agent to proxy correctly ? We are using an company called Iboss and we can use either a PAC ( Which i guess will not work) or a fixed IP Address. But i am unsure if the Endpoint Central agent has to have a username and
User Account Backup
Hi There, There have been a few cases for us were backing up user accounts and deploying them to another device would have been ideal. In my testing of the current user backup feature in Endpoint Central it grabs all "Local Users" or "Domain Users" groups.
Add Integration for JIRA Cloud
Currently, integrating Desktop Central with the cloud version of JIRA Service Desk is not supported. Since the on-prem version of JIRA is supported, I think it is essential that Desktop Central integrate with the cloud version as well.
Updated Australia Data Center maintenance (including patch service) scheduled from 8th December 2024 9:30PM to 9th December 2024 6:30AM AEDT
Hello! We would like to inform you that the scheduled infrastructure maintenance for the Australia Data Center, including patch service, is now planned from 8th December 2024 9:30PM to 9th December 2024 6:30AM AEDT. This maintenance has been carefully
Scheduled United Kingdom Data Center Maintenance on 8th December 2024, between 2:30AM and 8:30AM GMT
Hello! We would like to inform you that our scheduled infrastructure maintenance for the United Kingdom Data Center is planned for 8th December 2024, between 2:30AM and 8:30AM GMT. This maintenance has been carefully scheduled during non-business hours
Scheduled Canada Data Center Maintenance on 7th December 2024, between 3:30AM and 6:30AM EST
Hello! We would like to inform you that our scheduled infrastructure maintenance for the Canada Data Center is planned for 7th December 2024, between 3:30AM and 6:30AM EST. This maintenance has been carefully scheduled during non-business hours to minimize
Scheduled Japan Data Center Maintenance from 7th December 2024 8:30PM to 8th December 2024 12:30AM JST
Hello! We would like to inform you that our scheduled infrastructure maintenance for the Japan Data Center is planned from 7th December 2024 8:30PM to 8th December 2024 12:30AM JST. This maintenance has been carefully scheduled during non-business hours
Scheduled China Data Center Maintenance on 6th December 2024, between 8:30PM and 11:30PM CST
Hello! We would like to inform you that our scheduled infrastructure maintenance for the China Data Center is planned for 6th December 2024, between 8:30PM and 11:30PM CST. This maintenance has been carefully scheduled during non-business hours to minimize
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