Device mapping does not exist for this map?
I need some assistance in understanding what I'm missing? I ran a discovery with the router ip configured on our firewall which also are layer 3 device for the network. It's a Watchguard XTM 5 Series. I entered the /24 network that we have configured. IP range 192.168.100.1-254 I set the read and write community strings to "public" which I have confirmed are configured as such in the firewall. Tested with snmpget snmpwalk and also another monitoring tool is successfully pulling SNMP data from the
How to remove the registry entries of OpManager!
Hello Team, 1. Uninstalling the product from program files did not work correctly. I would like to know how to remove the OpManager registry entries from my machine. 2. Also can you share me the steps to apply the license without logging into OpManager UI? Cheers, Bijoy
OpManager v12
in version 12 whenever there is an alarm or event a window appears under your cursor informing you of the alarm. This does not go away until you clear all the alarms... the problem is that while trying to navigate the UI this window blocks your view of what your trying to click on. Is there a way to turn this window notification off? thanks, Steve
interface discards
Sir, I see discards from OpManager on a cisco router interface, but if we issue "show interface", there is no discards at all. May I know why? Thank you Joseph
Installing .PFX certificate in OpManager 12
hi, can not install pfx certificate in OpManager 12! https://support.zoho.com/portal/manageengine/helpcenter/articles/installing-pfx-certificate-in-opmanager
Discovery adds unknown devices with IPs already on other devices
I let Opmanager discover a LAN, it found the switches, but added unknown devices for the router-ports within the LAN. Routers have already been discovered and IP is in Opmanger - see attachments.
Getting Disk Usage Trend Report
Hi, We have been monitoring our Solaris Sparc servers since more than 3 years using opmanager. We are facing some capacity related issues and need to understand the data volume size growth pattern over these period. The volumes are part of Solaris cluster managed by 2 hosts. How can i get report for set of 3 volumes together over 3 years irrespective of Managed Host. Regards, Santosh
Alarm keeps coming up for a service that doesn't exist
Hi, I have a service down alert for a service that I used to monitor, but no longer exists. The alert shows up in recent alarms, I can clear it and acknowledge it, but it will come back. I can't see it in the list of monitored services. How do I get rid of it? Best wishes Michael
How add UCS to OpManager
How i add UCS cisco in OpManager i tried to add the IP for Fabric interconnect but i get a massage " Add device failed. " second question: When i add new credential for UCS there is a filed " Port number" what is the port should use ? Thanks ...
add/remove feature
Dear all, There's this great demand for link add/remove feature in reports. Actually I need to exclude some of my link reports in the result. Is it possible? Thanks Yashar
OpManager + Netflow plugin
Hi All, I have downloaded the Netflow plugin and configured routers to do flow exports, but it is still not monitoring in OpManager I Found that after starting OpManager the netflow is not listening on 9996 after some troubleshooting i used the command line (run) to start Netflow, also no luck Any guidance to what to do ?! Thanks.
on hold vs. not monitored
Dear all What is the exact difference between "on hold" and "not monitored" in OpManager? Best of all Yashar
OpManager version 10
I need to update from OpManager version 10000 to 11000 and then to 11600
Adding Ingrasys NAS to monitor in opmanager 11
I am trying to add a NAS storage in Opmanager for monitoring. Its getting added, but cant enable any monitor. I tried importing MIB and monitoring cpu and memory using NAS MIB, Still its not reading any information. SNMP tests passes successfuly as well.
Receive Traps from OpManager
Hey there, I'm trying to receive traps from OpManager (over Notification Profiles) with another system. To receive that traps I need the OPMANAGER-MIB from the folder „..\OpManager\mibs\". But this MIB hasn't defined a trap. So it isn't possible to integrate that in the other system, because the another system need to know which traps are incoming. Why it is so? Or is there another MIB which I need?
ESXi performance monitors
Hello, I've successfully added our vCenter server to OPManager for monitoring (it's a Windows server) and it detects all our hosts and adds them as separate entries. However, when I try to add HOST-RESOURCES Monitors for CPU, Memory, etc, using SNMP (credential test for SNMP passes for the device, CLI is not setup), it says "Unable to add the graph as device type is UnKnown". However, the device is properly categorized and detected as shown here: What am I doing wrong? I have 2 other hosts with the
Appending the Workflow output to Alarm Message
Hi team, Do we have any option to append the workflow results to the alarm message. which is very necessary for support team to create the Ticket accordingly. At least. do we have any option to add the Additional Device fields like Buliding, location or city to the alarm message ? Regards, Prabhu
Rediscover servers -OPManager
Hi I have added around 70 servers in opmanager. Now i have enabled snmp and would like to rediscover all servers.how can i do it
How to monitor other devices?please show me clearly
I want to monitor other device like server or PC.Do other device need to install SNMP Protocol?
Hyper-V Host - No VMs
Hi, I've recently upgraded to a paid licenced version of OpManager and have started adding our Hyper-V hosts. The hosts are being picked up OK but there are no listings under the virtual machines. What can I do about this? I am running build 11600 on a windows 2012 server.
ManageEngine OpManager Agent Service is not communicating with server
Hello. Do not use agents installed on the servers. Identified servers for discovery (customer's need). The message "ManageEngine OpManager Agent Service is not communicating with server" features but there is at least disconnections in the network. I have other servers with the same configuration that I am monitoring the same way and does not display this error. can you help me? Already, thank you. __________________ Olá. Não utilizo agentes instalados nos servidores. Identifiquei os servidores por
Do you have SMPP support.
Dear All, Is Op Manager Support SMPP Connection, and what are the steps to setup SMS Notification. Thanks Samir Saadeh
upgrade opmanager 11.6 to 12
Hi All, I cannot find the update patch to ge from 11.6 to version 12 of opmanager. Is it avaialble? Thanks.
DELETE CATEGORY OpManager build n.11600
Can please someone tell me how to remove / delete an additional category created on OpManager build n.11600? Example: In the screenshoot you can see the category that i want remove Thanks
Failed to establish connection with web server. Gracefully shutting down OpManager
Dear Team, Regarding the above subject i have a problem on mu Opamager application. on Windows 2008 R2. i tired to do everthing but no luck . itired even to restore the backup but iti didn't help. dose anyone have any help?
Need to change how Interface Templates are applied
While using interface templates to set only up/down critical links to send us alerts, I accidentally applied the setting to all interfaces, meaning I have to do this tedious work all over again! This could have been easily prevented if the default selection was set to Apply to Specific interfaces instead of all interfaces. I highly recommend changing this, or at least add a confirmation message so others don't have to go through the same pain.
Interface template system needs to be fixed
The default when applying interface template is apply to all interfaces - meaning you can overwrite all your settings in one accidental click, not even a warning message Devs need to fix this issue!!
OpManager Agent Service is not communicating with server!!!
OpManager Agent Service is not communicating with server!!! Hello, Monitor two servers in different networks, each server is installed Probe, the two were Ok. However the one days ago, one of apresetou problem on the agent servers.I have the following problem: OpManager Agent Service is not communicating with server. How can I solve? Regards, Esteves!
Cannot Poll Alcatel OS6450 series switch mac-address
I cannot poll OS6450 mac-address, please help me.
Incomplete graphs data
Hi, The graph below is meant to be for the last 30 days, but it is only showing 9/2 to the 24/2. It doesn't even show data for up to today. Have a missed a setting somewhere? Best wishes Michael
Deleting some monitors
I have installed OpManager (free edition) (version 12000 64bit) I have added my test exchange server and various others servers. on the exchange server, opmanager has added some default monitors, ie "Microsoft Exchange unilfied messaging service" in my test setup I don't use this, but I am unable to delete the monitor. when you click on the trash can on that monitor nothing happens? I have this on the other servers, were opmanager has added default monitors. any ideas on how to remove them?
when will the update to version 12, too many mistakes to be used.
when will the update to version 12, too many mistakes to be used. The inability to edit templates, delete monitors, not applicable templates by default.
"The AuthenticationFailure trap is received from XXX. The trap details are as follows"
I constantly receive from all Wintel servers same error "The AuthenticationFailure trap is received from XXX. The trap details are as follows" - SNMP is configured properly, it passes all tests but OPmanager still shows errors. Does anyone have clue what's wrong?
Hide Notification Popup
Hi, I need to know how to hide or disable the Alerts notifications popup that appears on the low right corner of OPM screen for OPM 11 Best regards
Auto Manage Tickets
Can OpManager integration with Service Desk Plus be extended further to allow OpManager to mark an unclaimed ticket as resolved. So if OpManager raises a ticket for a threshold breached or device down etc, then if the problem is resolved with no user interaction, it automatically closes the ticket. It would also be useful if we didn't need to purchase a technician license for OpManager to link to ServiceDeskPlus as well.
WMI Namespaces
Hi there As I understand it, Opmanager shows WMI monitors under the root\cimv2 tree. If that is the case, how can we add WMI monitors for a server that reside under a different tree ? ie we want to monitor Citrix License usage on our Citrix Licensing server. We couldn't fine a WMI counter within Opmanager for this, but have now come across a 3rd party PS script which seems to give us the info we want and it is referring to: Get-WmiObject -class “Citrix_GT_License_Pool” -namespace “ROOT\CitrixLicensing”
Brocade 300 MIB
Hi everyone, We have Brocade 300 switch device. But we don't see this template in OpManager, so we created one. But we can't find any useful SNMP mib file for this case. We want to monitor CPU utilization, Memory utilization and Disk uitilization (basic parameters). Anyone has available MIB files, please kindly share us. Thanks so much for your help. Hien
Clean SMS alarm
SMS modem has disconnected, when reconnect it, a great deal of SMS will auto send out, how to clean this remaining SMS alarm? thanks!
OpManager and AppManager
Hi There, Can you install on the same server? (obviously with different ports) Has anyone done it in their environments? Regards,
OPManager v12 Business Views and QR
HI, i am trying OPManager 12, but i cannot find where i can create new business views, also i don ´t find the QR code for the devices added. Thanks for your help.
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