OpManager - How can I disable trouble alarms for HP printers
Hello, I am seeing a large number of trouble alarms / alerts on HP printers for some simple tasks like "Loading Tray XX with Paper" and I can't figure out where or how to set them as disabled.. There are no Service Monitors, URL Monitors, Performance Monitors (That control this feature), or Script Monitors. There are no notification profiles set, IT Automation, or Applications. I don't see anywhere in the interfaces section to enable Trouble Alerts. One of the printers in question: I don't mind
Xenapp 6.5 Logon Mode check
Hello, we are running a 20 server xenapp 6.5 farm and I am looking for a way to alert when individual servers put themselves in maintenance mode or "Logon Mode = ProhibitLogonsOnly" I know I can run qfarm /load on any xenapp server to get the list of all servers and their logon mode. Can anyone advise on how to create a performance monitor for individual servers using this information? Thanks, Dave
RACK MONITORING
Hi Can anyone advice on how to go about getting a trial licence for rack monitoring for OpManager? Best Regards Karabo
Monitor mapped drives through a vpn
Hello, My Subject looks like this one : https://forums.manageengine.com/topic/monitor-mapped-network-drive We want to find a way to monitor free disk space on a mapped drive through a vpn so using snmp because WMI don't work over a vpn here. I also tried MibBrowser and HrStorageTable doesn't list the mapped drive on the host. Are we able to monitor a mapped drive through a vpn using snmp or anything else ? Best regards, Samuel
Multi process monitor deletion
I can not delete multi processes. It is deleting only process at a time even when all of them are selected as per screenshot
Unable to monitor OpManager itself via WMI
Hi, We have OpManager installed on vm (vmware) Windows 2008 R2 based. I'm unable to monitor this server in OpManager via WMI. SNMP works fine. Whenever I'm testing credentials SNMP says 'passed' and WMI immediately (no longer than half second) shows 'failed' like it wouldn't try to connect at all. I've compared snmp, wmi config on that server with almost same vm machine running same os and configuration is almost 100% same. That other machine is being also monitored via local admin account in OpManager
Windows Server 2003 R2 enterprise service pack 2
Hi, I have a virtual machine with a Windows Windows Server 2003 R2 enterprise service pack 2 installed on it. I have configured the snmp service and the community on the server. Actual snmp service state is active and running. The problem is that when is added on the OpManager v11600 and I assigned the credential, in the snapshot of the device says that the test connection was successful but when I try to see the server process it shown this message "Please check whether the device is SNMP enabled
Activation opmanager alarms
Hi, I need to know the polling pattern by ICMP ping. I'll explain: with how many ms of latency and what percentage of packets lost OpManager activates the alarms Alert, trouble, and critical? we know that ALERT = 1 pool lost - TROUBLE = 3 pools - CRITICAL = 5 pools lost but i need to know these numbers to offer this product. Thank you very much.
CCTV on v12
Hi I creat new cctv dashboard on opmanager plus, but when try to use it to shown in the screen cannot find where i go to run it, any help / Is there any user guide for this new version ? Thanks
Enabling SSL on probe servers
Good day This is in connection with Request ID #2782387 I have someone assist with enabling SSL on one of our probe sites, however I gave him the incorrect location of the certificate (the cert is for our old probe site) and we got a cert error every time we access OpMan. Also, and more importantly, the update to SSL broke all the plug-ins - AppManager and Netflow stopped working altogether. I tried updating them to SSL as well but to no avail. I tried following a few of your online troubleshooting
OpManager v12
Hey guys I've downloaded and installed the new OpManager v12 and I must say, it is AWESOME! It seems much more functional than the previous version, as well as more sleek looking (just in time for Win10) More importantly, the Hyper-V host monitoring is much better too, with accurate Hyper-V server information pulling through. I've literally just added one of our Hyper-V hosts on there so far so I still need to fiddle around. My question: Do you guys have an official release date? I've read a few
Op Manger Service Fails to Start on Server Reboot
Hello - I'm running Op Manager v11400 on Windows 2008 R2 using the PostgreSQL database. Anytime the server running Op Manager is rebooted, the Op Manager service fails to start. The service is set to automatically start and can be started manually immediately after the server boots with no issue. Each time this occurs, the following item is written to the Application Event log: Event ID: 0 Source: PostgreSQL The description for Event ID 0 from source PostgreSQL cannot be
Pulling system version via SNMP/CLI/WMI
I'd like to pull out value from OS what is system version like Windows Server 2008 R2, Linux RedHat 6.6 etc. and display it as another monitor or value on particular server screen - is it possible using one of available protocols or mib's in opmanager?
Change device IP
Using OpManager v 11.5 Is there a way to change a device's IP address and DNS Name? We have a switch that has its management IP changed, but when I change the IP the value reverts to its original state. I'd like to keep the device and its history without deleting and re-adding it.
Service reporting down after Veeam v8 to v9 upgrade
Hi, We use Opmanager to monitor our windows servers. We recently upgraded one of our backup servers from Veeam v8 to v9. Since this, one of the Veeam services (Veeam Backup Service) is reporting down even though it is running and stable, while the remaining Veeam and other windows services report correctly. So far I have attempted to remove the service monitor and re add it (using the discover services from device option), this had no effect and the service reports OK initially then down immediately
Xenserver: New Virtual devices and changes on old virtual devices not reflected in opmanager
I've configured a Xenserver Pool with some hosts. Opmanager initaly detected all config very well, but now, every time i change memory size, disk, cpu on already detected virtual devices, opmanager not reflect changes. I try to rediscover all host and virtual devices. If I create a new VM in my xenserver is not dectected by opmanager.
Specific Interface Reporting & Monitoring
Hi I have a question about : Our network has 50 devices with more than 4700 interfaces but that we need is: reporting from specific interfaces for example I want to have a availability report just from my Tunnels interface, Not all interfaces or other interfaces. How can I create this report . Thanks Roozbeh
Tracking Multiple Router Interfaces as separate Objects
I have a need to Track 3 router interfaces as separate object. The LAN Ip address, Primary vpn tunnel and backup tunnel IP address's All 3 ip address are pingable from my core datacenter. I want op-manager to SNMP poll the LAN to get memory utilization etc but only use icmp for the other 2. For those VPN tunnel IP's I only care about availability and packet loss. Sometimes when I add in the object it says it is accepting it as an unknown, the screen says object added but then when I search
Application Manager Plugin
Im experiencing a problem with the Application Manager Plugin for OpManager. I have installed it by following the guide in the OpMan UI. When i try to look under Application in the OpMan UI i just get "Page cant be displayed" errors. As well as the following errormessage: I would appreciate any input on how to resolve this. The plugin was installed with the default values of port 9090. OpMan, the SQL database and the plugin are all installed on the same server.
addEvent via REST API is not triggering notification profile
Hi, I'm trying to add an event via the REST API and trigger a notification profile associated with the device. The below call is actually working, it creates a Trouble event on the server specified. So far so good. However, the notification profile is not triggered.. :/ Do I have to do something special in order to trigger it? /usr/bin/curl -d 'apiKey=MYKEY&source=hostname.mycompany.lan&severity=2&message=TEST%20Load%20avg.%3e40%20%28now%2045%29%20for%20past%201%20minutes&alarmCode=Threshold-DOWN&entity=loadmonitor3'
connection via ODBC to OpManager database
Hello, how can i connect to OpManager MS SQL database via ODBC? How should i configure "db manager"? I set up ODBC data source - it works fine. But i don't know how to configure OpManager to use it.
Update switch IP address
Using v11.5 We have changed the IP of a managed switch. When I update the IP of the device and save, the IP reverts back to the original and the DNS Name doesn't change. Can I update this information without deleting and re-adding the device?
Intergrate OpManager with Servicedesk Plus
Hi there, OpManager build 11600 I tried to integrate it with SDP by going to Admin > Add-On/Products Settings > ServiceDesk settings I've provided all the fields and also the sdp.keystore file as requested. When clicking on the Test Connections and Save button, it showed an error: Check for service running at https://server.domain.com:443 Any advice?
Unable to change to a classic UI - When trying to select a particular theme I get "The specified URL is incorrect." error.
Hi, I have recently applied a service pack which upgraded build 11300 to 11600. Ever since the upgrade I am unable to change the theme back to the classic UI. When trying to select the theme (either through the Jump To menu and in the Settings) I get the "The specified URL is incorrect" error flashing on the page on a red background. I am also unable to see any of my monitoring data in the APIClient UI. Any ideas?
Chart compare
Graphic charts with an overlayed comparation of other date. example: you want to compare cpu consum of current week with last week.
Folder size is 0
Hi Guys, I have setup a folder monitoring but the folder size do no populate. WMI and SNMP credentials pass the test and have updated the folder.vbs from the previous post that i have read here. Still the problem remains the same. Someone kindly help me with this please.
Problems with OPManager with vCenter Server Appliance & vCenter on Windows Server
I have a lab enviroment with two vcenter ( vCenter Appliance & vCenter on Windows Server) When i add the vCenter Appliance to the OPManager successfully i can get more information and navigate trough my ESXi host and get information like vmnic, datastore, process, etc. but in other hand when i add de vCenter installed on Windows Server the OPManager cant get the information about my ESXi Host only the IP and Names nothing more.
Fail pass-through
я включил pass-through authentification и теперь не могу залогиниться до этого логинился как domain user как отключить pass-through? спасибо I turned on the pass-through authentication, and now I can not login to this login as a domain user how to disable pass-through? Thank you
We have Lenovo (IBM) RackSwitch G8124E but we are not able to monitor this device.
We have Lenovo (IBM) RackSwitch G8124E but we are not able to monitor this device. (It is not on the list of devices in OpManager) https://lenovopress.com/tips1271-lenovo-rackswitch-g8124e RackSwitch G8124E that support Networking OS up to version 7.x Part number: 7309BR6 Networking OS 7.11.5 Manageability: Simple Network Management Protocol (SNMP V1, V2 and V3) ManageEngine OpManage Enterprise 11.6
Modbus TCP/IP Protcol
Dear Guys , I want to connect modbus TCP/ip Protcol.
windows passwords
I'm trying to setup my company network to use OpManager Free version for now. I'm using Snmp for the windows servers monitors and ssh for the Linux machines. I see this option "login and password" when I dealing with windows machines. I was trying to put the password like administrator and "password", but it was not working. So then I used domain\administrator and "password", but the monitors still are not working. Could somebody tell me what I'm doing wrong? I don't want to use snmp with my windows
Trying to use the latest Chrome with HTTPS results in error
The following error shows up when trying to use Chrome to connect to OpManager over HTTPS: Server has a weak ephemeral Diffie-Hellman public key ERR_SSL_WEAK_SERVER_EPHEMERAL_DH_KEY Anyway to fix this issue? Thanks
End User in OPM 12
Hi Team, I configured users from my active directory and I see a correct list of users. When opening a user all monitor are empty : Apps Bandwidth usage Sites accessed Bandwidth Users are not attach to device. Must I register a firewall in OPM first ?
New OpManager 12!?!?!?!
wonder if there is an expectation when saira and new version of OpManager 12 .
Combining Products OPMager, ApplicationManager and ServiceDesk Plus
Hi, I'm at a loss, I want to (for a POC) install OPMager, ApplicationManager and ServiceDesk Plus on the same server...Windows. Any advices? Which to install first? Which will not integrate well? etc. Yes, production might go separate servers but for this POC I have extremely limited resources available to me, thanks and regards Seán
vCenter 6 server
Hi, I have a vCenter 6 installed on a virtual machine with windows server 2008 sp2. I added the vCenter to my OpManager (v11600) using the Administrator credential. The issue is that the snapshot present my 3 ESXi servers but i can't see a detailed information of the hosts. When I click in a host, nothing happens. Also when i go to virtual-->esx servers doesn't show anything.
Folder Monitor in a specified range of time
Hi, i must monitor a folder and files only from 7.30 to 8.00. After 8.00 the file is delete but i dont want open alert. I have setup a Notification Profile that send email only from 7.30 to 8.00 but the alarm remain open after 8.00. How i can resolve this problem? Wil be very usefull if this setting was added tu the folder monitor option. thanks! fulvio
OpManager - custom widget with longer time frame
Hi there, Long-story-short, we want to see a widget that shows [Devices by Availability] for the past year to date. The widget provided only allow us to choose the period of up to the past 30 days / last month. Is there a way to increase this period? Or perhaps creating our own widgets? We are aware that this can be achieved by creating a report with a custom period but we prefer to have it in a dashboard-widget-style
OpManager - SLA view
Hi there, Anyone knows how to create a widget/report for SLA-related information in OpManager? This product should be able to do this based on this link: https://www.manageengine.com/network-monitoring/align-it-to-business.html But from the screenshots provided, it only shows a number/% statistics. The link above points to a section called Service Level Management Dashboard so I'm expecting it to be more of a performance vs. SLA graphs of some kind. Would you be able to provide us with some guidance
Folder monitor not showing file count
Hello, I have a monitor setup to look at the file count in a folder; after setting it up however it reports zero even when I know there are lots of files there. Is there anything I am missing? Have a look at the screen shots attached for details of the setup and results. Thanks in advance Troy
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