Workflow to rediscover
Hi, I have created 1 workflow to rediscover all my routers during the night. I mention that all routers have as display name the router name without the domain name: VGSKBRA01, instead of VGSKBRA01.domainname.org. Every night the re-discover is completed successfully. When looking more closely I have found out that i have more routers in OP-Manager. I have seen that for some devices another one was created with the full DNS name. Any idea if i'm doing something wrong or is this a bug? In the notification
how to add device withou snmp to template
Hello. I want to manage a wireless lan adaptor which is WLI-TX4-AG300N. However, it's not in the list of default device templates. So I want to add the templates, but to do so, I need to have sysOID. I don't really know what it is, so I want to use query for it, but for query I have to have snmp authentification. How can I get the sysOID for the device? If anyone knows how, please help me! Thank you.
IPAM Links not working
When we go to the IPAM Plugin for OpManager none of the links or tabs work. You can click on them and nothing happens. I've tried other browsers and computers as well restarting the server. Here is the output of the chrome debug console... GET http://manage.tusc.k12.al.us:7080/themes/oputils/styles/general.css 404 (Not Found) MainLayout.do?selectedTab=IPAM_GROUP&selectedParentID=IPAM&ProdName=opm&pluginMode=inline:52 captureEvents() is deprecated. This method doesn't do anything. CommonUtils.js:162
Oputils Config File Manager SNMPv3 don`t work
Adding Cisco devices in Config File Manager with SNMPv3 don´t work for me. I have included the relevant mibs, configure the remote ip with the snmp engineid and creat a user for access. Everthing in the manual is done correctly but the Config File Manager will not work. When I add the same device with the same snmpv3 credentials in the switchport mapper the devices will discovered corecctly. I have capture the packets which the Config File Manager send. There are 2 request with snmpv3 and then
Is there a way to delete/remove the alerts showing in the Hardware events from the Event Summary widget?
Is there a way to delete/remove the alerts showing in the Hardware events from the Event Summary widget? Some of the hardware on our network is causing these alerts and we (my boss) does not want to see these. TIA
Rack 3D View
Hello, How we can get access to "Rack 3D View" features http://clip2net.com/s/5M4BOV Regards, OUsenko
Adding a device template
Hi, when i add a device on device template the device is not successfully created, but i did the step by step procedure how to add a new device. It is a motorola vanguard router. What is the possible reason of this problem, the device is already SNMP enable. Please advice, Thanks, Jomrey
I want to see ssid for wireless router
Hello. I have many wireless router however I receive warning with Ethernet name. I'd like to see which ssid have message at first sight. Is there any way I can show ssid? I don't even see the field for ssid from the begging. Is anyone have idea? Thank you.
cpu core monitoring
Saw a post from about a year ago saying we cannot monitor cpu usage by core, is this true? This seems pretty unbelievable considering how long opmanager has been around. Does anyone have some custom scripts? Thanks
Process monitoring
I have multiple similar instances of processes running in a server. I want to monitor all the instances separately. Now what happens is, when i select a instance, OpManager is clubbing all such instances and displaying it as one with number of instances as 10. How can I monitor individual instances of similar processes.
Hardware Sensor - "Implementation cannot report..."
Hi everyone, In previous forum threads, it's been mentioned that there has been some difficulty getting Disk information to appear as part of the now default hardware monitors (things like fan, power, CPU, etc. will display, but nothing about the disk arrays). (Reference: https://forums.manageengine.com/topic/opmanager-10-hardware-monitoring) I'm unsure if this problem is related, but I'd like to know what you can make of this. Attached is a screen shot of some Hardware events from the Event Summary
URL Monitoring Enhancement
We are a hosting provider that has been struggling with trying to have OpManager provide accurate URL monitoring results, and have been only slightly successful. SITUATION: We need to verify that the HTTP Response Status Code that is returned from the server is the correct one. This is relevant when we are trying to monitor site redirects, where we don't care if the redirected site comes up, but that the redirect is actually working. OpManager does not provide the functionality to test if the actual
Free Disk Space Report
Buenas tardes Solicito la ayuda de las personas del Foro ya que tengo un problema en mi compañía me piden generar un reporte que muestre el espacio libre en disco que se tiene en los servidores de OPManager. Intente buscar la tabla de la base de datos para poder generarlo pero no logre encontrar referencia. Existe alguna manera de crear este reporte? De antemano muchas gracias por su ayuda
Printer Notification - Service Requested
Hi All, When you are setting up Printer Notifications what does Service Requested cover? Thanks
Tip - Packetloss
Tip - Packetloss I'm very Packetloss on some servers, someone has been there? How can I find out what is causing this? Tiago Toledo - Bigode Blog: http://www.pastelariadigital.com.br
iphone app
Hi I am trying to use iphone app with the opmanger build 10000. I have managed to install and log in to my server but on the iphone, it says no data to display. What could be the problem? Do i have to enable something on the Opmanager/Server? Please help Selvam
opmanager refuses to close ticket in sdp
Hi, Please tell how exactly can i force workflow in OP to close ticket in SDP when alarm for windows service is cleared. Steps i took: 1) Snapshot for server x 2) IT automation -> new workflow 3) Workflow: test service -> try to restart -> on failure create sdp ticket on info bookmark: attached to server x and in alarm triggers "When windows service is down" 4) On server x turn on monitoring on particular windows service 5) When this service is stopped, according to workflow OP will try to restart
Can we set monitoring for share folder or share drives?
Hi I want to set the monitoring for share folder or share drive, which we called normal sharing from 'Map Network Drive option'. Regards: Himanshu Rohal
Linux 64bit SMS Gateway Problem
Hi, I installed opmanager 10.2 to Redhat 6.4 on vmware vm. It is working but there is one problem with sms gateway. My sms gateway connected with serial port. After sms configuration from admin page, whenever i enter the sms gateway configuration page then opmanager service stops. I manually start it again. But after entering the same page then stop again. i write only /dev/ttyS0, then i applied.
Error Parsing MIB:V-dda70v_R00.mib
Hello, I Have a trouble loading this MIB. It is attached.Also screenshot too. anybody resolve this?
top 3 processes - Username who startet the Process
Hi Is there a possibility to show the username under which a process is startet? Message CPU Utilization is 99%, threshold value for this monitor is 95%: Top 3 Processes:-Ssms - 91.071%;sqlservr - 3.424%;services - 2.054% It would be great to get the Information, who startet the process to identify why a process is taking that much CPU. Here it is on a SQL Server, but I would need it on a terminal Server to identify the process/user. Thanks Jo
VMWare blank
I have 3 VMWare servers, added the 3 servers and monitoring were normal. Today one of the servers that the information appearing disk, CPU and memory blank. OpM version 10200 I tested the credential and is working. What can it be? And no VMPerformance Monitor is working. EDIT: Graphical and it gets moved, is not aligned properly, as you can see in print. I've added the device and deletes, and the error persists! Tiago Toledo - Bigode Blog: http://www.pastelariadigital.com.br
BusinessView - Background - FullScreen
What is the maximum size of image you can put the business view? What is the maximum size of the image that I put in CCTV view? How do I put in FullScreen? I have a TV 1920x1080 is possible to place business view that size? Tiago Toledo - Bigode Blog: http://www.pastelariadigital.com.br
How to backup Opmanager
I want to know what files to backup using third party backup program (ex Backup Exec). Which files/folders should be backed up?
run a script at a specific time
Can you run a script at a specific time like 0:00 am?
Monitoring using SNMP push model
Is it possible to add a network device that will be monitored using SNMP traps only? I'm aware that this is far from the ideal but I have a scenario that could benefit from it if OpManager can support it.
OpManager show "Error!" after Service Pack 9410
After applying the service pack 9410 on 64bit version 9200, the service OpManager starts, but the browser displays "Sorry! An error occurred". Anyone help me with this problem?
Multiple devices are live, but appearing as 0% availability?
Hey There, I manage an enterprise probe monitoring ~250 devices of various types. Around 20 devices, (some switches and windows servers,) are up, functioning as live devices and generally working as expected, however in OpManager they are reporting as down. Some have been behaving in this manner for a while, some recently, though we've only just realised this is occurring. I have attached some snapshot screen shots to show what I am experiencing. I have tried the following: Rediscovering the
Memory Utlization-threshold
Dear Team, I want to monitor Memory threshold,Can we monitor? Example : Server had 32 GB physical memory.If memory utilization exceeded 30 GB. .I have to get alert. please update.. Regards. hussain
Devices are not pingable, but show 100% uptime
Hi, I have discovered a number of devices in OpManager that are not pingable, that do not have monitoring enabled on them and with IP addresses not recognised by anybody within my organisation. I would happily remove these from OpManager, except that they show as being 100% available. Does anybody know of any reason as to why this might be happening? Thanks, SM
Workflow running in loop
I have a checking status workflow, that want to running in loop. That means it will keep on checking and will alert me when it is fail. Is it possible?
notify when toner reached x%
Hi there, Is there a way for us to scan&monitors the printers (SNMP) to notify when toner level reached certain threshold? e.g. send email to support when toner is 5% Thank you in advance.
dashboard widget to show printers toner level
Hi there, is there a way to make a widget on the homepage to show/list all the printers we have, along with their supply level? I managed to add the OID for supply level in the device templates and successfully add it to the existing printers. Admin > MIB Browser Select MIB: Printer-MIB internet > mgmt > mib-2 > printmib > prtMarkerSupplies > prtMarkerSuppliesTable > prtMarkerSuppliesEntry > prtMerkerSuppliesLevel
DEVICENAME variable in URL template returns IP Address.
Greetings all. I want to create a URL template and apply it to a whole bunch of web servers. The URL address configured in the template is pretty simple: http://$DEVICENAME$/ I then created a rule engine with a simple criteria that matches the host, and the rule I apply is: Associate a URL Monitor, TemplateName. When I re-ran the rule template on the required servers, the URL monitor was created but the URL contained the IP address of the server, not the hostname. If I rewrite the URL Template to
Upgrade from version 8721 to 10200
Hi Support, Good day! Our customer is planning to upgrade their existing OP Manager NMS to the latest version. We are currently on the planning stage before purchasing an upgrade license and AMS. Can you give us details or upgrade path to be able to successfully upgrade our client's existing software version? Ex. from 8721 upgrade to 9000, then 9000 to 9100 and so on.. Thank you so much, Mark
Restoring MySQL Backup
I was trying to test a backup by restoring on a fresh installation of v10100. How can I restore the backup now that MySQL has been replaced with PGSQL?
Availability threshold limit violated (< 100%). 100% of requests sent from HK_Access_C3850 failed to reach 192.168.0.35.
Dear All, What is means blow message? In RTT Monitor, Availability threshold limit violated (< 100%). 100% of requests sent from HK_Access_C3850 failed to reach 192.168.0.35. Thank you in advance. Telemant Corp. Ysko
Log Agent on server 2003
I have installed the agent on a server 2003 and if i check the log file i find this rows: 2012/10/17 16:44:34:852 WARNING!!!!!!!! isPrimaryServer() :: SubString returned NULL for SERVER_ROLE 2012/10/17 16:44:34:852 Error code : 0, Error Message : The operation completed successfully. 2012/10/17 16:44:34:852 Error code : 0, Error Message : The operation completed successfully. 2012/10/17 16:44:34:852 AgentSendRequest : Last Access Address is 10.2.2.7 2012/10/17 16:44:34:852 ProcessAgentRequests
What kind of integration with ServiceDesk Plus?
Hi there, As the subject says. according to Admin > Tools > Add-On/Products Settings, the only thing the connection to SDP was for raising ticket(s). Our plan is to create a floor plan with the assets in place on Maps > Infrastructure Views and import a floor plan image then adding our assets. problem is, we already have all our assets added to SDP. And the addition of (the same) devices on OpManager is kind of doing the same thing all over again, and if anything it creates duplicate and we need
Real Time Interface Monitor is not working.
I'm sitting on my machine and I copy a large file to another machine so I can watch the traffice. I'm getting aroun 99% of my 1Gb interface used, according to task manager... however, the real-time monitor on OpManager is claiming I'm getting 10Gb of traffic.... on a 1Gb interface. Further, I've noticed that on all machines, the amount of traffic listed in the normal utilization graph is odd... on the server end, I get a very low value, but tracking the traffic on the switch port to which that machine
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