IPSLA
If you name an IPSLA monitor and delete it, you cannot reuse the name later. eg If you name an IPSLA "test", you cannot reuse "test" again, you need to use "test1", "test2" etc which gets a bit frustrating if you have done this over a few weeks especially as you have to close and reopen the window and retype all the settings again Also, if you set up a "WAN Monitor" on a device that does not support it you still get a message that it has been done, it still shows up in OpManager but obviously never
Service Monitors - Raising no alarms
Hello, I observed a problem at least in 2 servers. All the services went down and raised no alarms to this problem. Additional informations: Premium type Bild number 7102 No alarm was deleted before. Tks and regards, Raquel
Max size of Alarms
I started to user opManager on our servers. From alarm tab. currently all alarms are listed. Just wondering if they are full. Please kindly tell me if alarms have its maximum size. Regards, Ayako
2 problems with Trial version
We are currently evaluating OpManager in a network with amoing 300 servers. Problem 1) We are using Internet Explorer as browser and when requesting the servers view, IE use very long time downloading the page. In the lower left corner it says "xxx items remaining". It seems it must download an icon to display on the page for each server making the page load in 15 sec+++ Problem 2) is anyone else experiencing problems that the Apache server craches ? Our OPManager Apache server crasches about twice
WMI and Firewall
Hi! I am using OpManager7 (latest release). I want to monitor some devices with WMI which are placed behind a firewall. Is there a way to monitor them without opening a huge range of ports on the firewall?? Does something like a "WMI agent" exist which works on the client and sends all WMI data through one port?? Or is there another solution to monitor those devices?? Hope you can help me! Kind regards, Mok
Non present a data of new monitor
Hi, I added new motitor with SNMP OID .1.3.6.1.4.1.6889.2.8.1.6.8 When I tried to get a status for this monitor I recieved 2.jpg Before it I checked this SNMP OID for this device and I recieved normaly answer ( 1.jpg) Add data: 1. This SNMP OID from MIB G3-AVAYA-MIB and this MIB has size - 1.5 MB. 2. Type of this OID is Gauge from RFC1155-SMI What is a problem ? Slava.
Problem with WMI performance monitors!
I recently tried to change the default Windows 2000 and 2003 templates to add additional monitors for free disk space. I noticed the existing monitors were SNMP, so I swapped them out for the WMI monitors (CPU, Memory, and Disk Utilization), and added the free disk space monitor. Now none of the performance monitors work on any of my Windows 2000 and 2003 servers, and I can't get the free disk space monitor to show up at all. In fact, only CPU, Memory, and Disk Utilization will show up. Anything
Why do I keep getting esclation alarms?
Working on setting up escalation alarms. All of the servers in question are up and running just fine, but I keep getting the escalation alert. It looks something like this: Message : TEST TEST The Pending Alarms as on : Wed Jul 09 08:16:59 PDT 2008 Category : Server Severity : Critical ------------------------------------------------------------------------------------------------------------------------ Source Modified Time Message ------------------------------------------------------------------------------------------------------------------------
Problem with Used Disk Space monitoring
Hi, I am currently using OPManager build number 6010. I am currently encountering the following problems with regards to Used disk space monitoring. Pardon for the long post. i am trying to give as much details as i can to describe the current situation i am facing. 1) After a specific drive "used disk space" threshold has been violated, it does not clear automatically. I have to go into the administration console to clear the alarm myself. Qn ->> Is this how OPManager works? Is OPmanager able to
OpManager MSP Remote Control Issue
Hi, I'm running the trial version of MSP Build 6005 and cannot get the remote control to work. The ActiveX does not install due to windows not recognising the publisher (I've turned all Windows settings to run the ActiveX no matter what and it still fails). The Java version gives a black screen that does not change. The Flash version gives a black screen that I can make blue if I move the mouse to the bottom of the screen. Moving and or clicking the mouse has no effect and Ctrl-Alt-Del only works
How do I delete a device template?
How do I delete a device template?
Instant messenger
IM would allow for the ability of the techs to communicate with each other.
Access to the database for response time
Hi, I would like to create a custom monitor (via a script) which give me an average of the response time and the jitter. In OpManager, there is a response time for each device. I would like to get back these data in the script. So for this, I need know where the response time is saved in the database. How can I access to these stats. What table and columns in OpManagerDB hold Response Time data? What Instance, Name should I be looking for? I've been trying to find in POLLEDDATA and AVAILABILITY_STATISTICS
Cache Hit Ratio - MSSQL 2005
From the MSSQL Dashboard I am attempting to add two Cache Monitors to a MS SQL Server 2005. I check the box next to MSSQL cache count (SQL 2005 Server) and Cache Hit Ratio(SQL 2005 Server), click Add and the system says "Successfully added MSSQL services & monitors.". I then browse back to the MSSQL Dashboard and under the Cache Monitors section it states "No Monitors associated to the device." Any Ideas? I have refreshed and waited a good bit of time but it never displays�
dns server monitoring no longer works
Hey There, I have an outside DNS server set up as a router which we monitor using TCP port 53. All of a sudden a day or two ago the monitor started to report it was down. This is not the case as I can telnet to port 53 as well as use it as a DNS server. I ran repairDB.bat but it didnt help. I deleted the device but now I can't create it again, i assume because it doesnt ping? How can I recreate this device, and furthermore why would this port monitoring suddenly stop? The secondary DNS monitors just
Servers adding themselves to services
Hi.. I'm having a problem of servers adding themselves to services. Example. I go to the SMTP service monitors and have NO servers added to monitor SMTP, I will then add Server005 to SMTP services monitor then click save.. I go right back into the SMTP service monitor association and now instead of ONLY Server005 being there, there is NO Server005 but yet 4 Other servers that are NOT supposed to be there that I did NOT add... The server I added will not show up on the SMTP service associtation but
Error code
I am running central application on win 2003 server. Whenever I click on start server I get this error message: Webserver port 443 is occupied. Please stop Apache and its dependent processes and then start server What is the solutions to this problem?
Switch Monitoring Problem
Hello All, We have an Enterasys Matrix N7 switch core in our LAN but when I added the switch in the Opmanager the device was not recognized as a switch neither the vendor Enterasys... the SNMP community is configured OK. I set manually the vendor, category and type and customized the "EnterasysNetwork" template with a custom monitor (as displayed in the attached file), that is working fine. I have 2 questions: 1) The custom monitor is a CPU Utilization, it is possible to associate the graph to this
Does Simulation Tool kit support Other NMS Software
Hi, I am new to this tool, i need a simulated network so i downloaded this tool, but nowhere i can able to see which NMS it will support, iam using Netcool tool for Network monitoring does this support Netcool. If it supports i need to know how the configurations can be done.
disconnection between client and server?
I start server in a computer,then i want to start client application in the other computer,and the two computers connect well. i enterinto user,password,serverip,in the client ,but i can't get connection from server.i also find the client can't ping server successfully.so i close client loading windows,then the client computer can ping server computer well .from above i guess the client application makes these two computers disconnected,i don't know why this happened,please help me.thanks.
Switch Port Mapper and LAG ports
Hi, We Force10 switches that we've configured with LAG's (Port Channels, or multiple physical ports combined as a single virtual port). Switch Port Mapper isn't show us what systems are connected to any of our LAG ports. Switch Port Mapper sees the port channels but apparently isn't getting the bridge table entries for those ports. What should we do to resolve this? -Brian Brian Booher
WMI returno no value
I�m configure wmi counter, like StateServerSessionsTotal (terminal server) or phisical disk counters, but they return 0 (zero) everyone. What do i? thanks
A Business View on Monitor in full screen mode
Hi, I have OpManager 7102 and Plasma TV for monitorign net object. I want to display a Business View on this monitor in maximum full screen (data field only without a white fields before and after it). Can I do it ? Slava.
OpManager OnDemand updated with more features
We are glad to announce that we have updated OpManager OnDemand with more features, which includes.. * Support for WMI protocol * Support for subdomains for MSPs * Enhanced type identification of devices * Enhanced support for Cisco, Foundry and Procurve * Support for Ping & Traceroute * Probe bandwidth usage trends More details : Support for WMI protocol : Until now we had used SNMP (Simple Network Management Protocol) alone for discovery and data-collection from devices. With this upgrade we have
Add device behind firewall
Hi, I have devices behind firewall that do not respond to ping. I try to add them using Discover but fails. I tried to discover other device and change the IP of the device to the right one but all the discoveries and the allive polls are done to the Old name. Question How to add device that do not respond to ping? regards Gabriel K.
Cycling Business views
I was wondering if it were possible to link several business views together and get them to cycle through on screen?
how to display sysName
I am trying to have OpManager to display the sysName OID , which is the PC name under Windows, for my Windows desktops. Any advice is greatly appreciated. Vu
How do I delete a monitor?
This is much harder then it seems. Using the built in "Partition Details of the Device (%)" monitor that comes with OpManager. I know OpManager has problems with the + symbol in names. One of our mounts has a + in it. That mount is detected and monitored by OpManager. I need to delete it, but OpManager is un able to delete that monitor, no matter how many times I delete it. OpManager always returns "Graph deleted successfully" When I can see that it is still there and not delete, and I get the following
Config File Manager
Hi, I wnt download the config from a HP 5308 Switch. The OpUtils error message is E4005: Not a Cisco Device. Any ideas? greetings
Receiving traps on multiple interfaces?
Hi, I have recently installed OpManager 7102 on a machine with several Ethernet Interfaces. My problem is that OpManager seems only bind to one of the interfaces for receiving traps. I need to also receive traps on another of the Ethernet interfaces. Is this possible? BR Terje N.
interface administratively down
Hey everybody .. I have many interfaces administratively down on my router and opmanager is sending me an alert saying the port is down...is that ok ? of course I have the option of unmanage every port administratively down but what if someday I set the port up and forget to reset the status of unmanage to that port? is there a way opmanager detect the port administratively down and assume that it has no to monitor and send an alert during the administratively down state ? I do not want to forget
a problem with wan monitor
hi I want to confige a wan monitor,and i kown "source" Stands for the source router. But what the "source interface" stands for? Any help appreciate.
sysName OID
Hi, I am using OpManager for evaluation of the product before commiting to make an order. So far so good but I would like to be able to display the sysName somewhere in the page of a device. sysDesc is good but it will be very convennient to have the sysName. The reason is the desktops are using DHCP. So just the IP address is not good enough to know which PC is which. Is that possible ? Thanks, Vu
Can't delete Alarm
When I click on an Alarm, I select Acknowledge, then I select Delete. It asks me if I'm sure, I say yes. It tells me there are no alarms. If I then go back to Home, the same alarm shows up, and I can still open it. This happens even when I have deleted the monitor that the alarm originated from.
Subscribing with SMS Add on
Dear Op Manger Support Team: I am currently using the one month free trail Package of OPmanager. I Like the product and I would like to use it after the one month trail to monitor 10 devices . My question, Should I re-install the software again and choose 10 devices option or no need for this step. Also I need to subscribe with the SMS Toolkit . Is this ok with the free 10 devices Package. Many thanks for your continuous support. Rami Arafeh
mib raps.parsers
i have mib with example .1.2.1 is testvar i 've load mib and when trap recieved i 'got-- testvar: 123 may i use testvar to print 123 in trap. i want to get a value using name testvar. now i can get value using $N Thnak You
Need Help talking to McData Fibre Switch
We're trying to be able to have OpManager monitor our two McData Sphereon 4500 switches but we're not able to add monitors or query the device properly. Has anyone got this working? Ideally we'd like to have thresholds set on particular ports to monitor traffic to our SAN. Cheers Dan
Feature(s) Request -- MS Biztalk WMI monitors
We have a couple of MS Biztalk servers. I would like to query the Biztalk servers with opmanager for suspended message items. WMI would be used, its my understanding that a whole suite of WMI queries, and performance monitors are avaible to be used with MSBiztalk, but I'm not sure how to begin, to write these into opmanager. Is there a new help document on creating custom WMI monitors for Opmanager 7? I am looking in the help documents, but not locating this. Thank you. Biztalk Items of Interest:
OpManager 7 at 100% CPU Utilisation - Java.exe
Hi, Have applied patch 7010 and the CPU utilisation is still maxing to 100%, with java.exe being the cause. Can you please advise what can be done to fix this issue. Cheers Dave
Browser constantly starting and Additions Ops Manager icons
I am currently running Ops Manager 7 (7020), which has been upgraded from version 6.0. Some time ago when I was at version 6, the browser (IE) would open in the console and go to the Ops Manager login screen. Now that I am running IE 7, it just opens another tab. Also for some reason I get extra Ops Manager service icons starting in the tray bar. So if I don't close these out for a while I end up will heaps of tabs and icon, all-in-all rather messy. How can I stop this? Many thanks
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