Training docs
Effective Procedures for Collecting the Glowroot Folder
When zipping the glowroot folder while the application is running, there's a high risk of corruption, rendering it unusable. This may require requesting the customer to upload it again, potentially leading to multiple iterations. adhere to the ...
End of Support - Builds details
Dear Users Support will be provided only for the ServiceDesk Plus MSP builds (released within one year from the current date). We recommend you upgrade to the latest version to continue receiving support. Note: Support for scripts, query reports, and ...
Alerts and info during the upgrade process (from 14500 and above )
Sharing the below pop up which appear during the upgrade of 14.5 and above 1. Please exclude the pgsql.exe process, logs folder, and pgsql folder from the antivirus scanner, as stated in the warning message as this can interfere with the performance. ...