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End of Support - Builds details
Dear Users Support will be provided only for the Supportcenter Plus builds (released within one year from the current date). We recommend you upgrade to the latest version to continue receiving support. As per Feb-24 - We stopped support of all ...
Contract Details
SELECT mcdt.Contractid "Contract ID", mcdt.CONTRACTNAME "Contract Name", mcdt.comments "Description", contractcategory.Categoryname "Contract Type", LONGTODATE(mcdt.CREATEDDATE) "Created Time", LONGTODATE(mcdt.FROMDATE) "From Date", ...
Query to retrieve the requests details
Tested in: 14610, 14301 QUERY: SELECT wo.WORKORDERID AS "Request ID", LONGTODATE(wo.CREATEDTIME) AS "Created Time", LONGTODATE(wo.RESPONDEDTIME) AS "Responded Date and Time", LONGTODATE(wo.RESOLVEDTIME) AS "Resolved Date and Time", ...
Change details
SELECT chdt.changeid "Change ID", chdt.title "Title", Longtodate(chdt.createdtime) "Created Time", Longtodate(chdt.scheduledstarttime) "Scheduled Start Time", ...
Support Groups
This Report is used to export the list of Support groups configured in the application with the complete details. MSSQL SELECT qd.QUEUENAME "Support group", ci.DESCRIPTION "Description", su.first_name "Owned By", STUFF( (SELECT ',' + au.first_name ...