Applications Manager | Service Pack And Upgrade | Knowledge Base

• Service Pack and Upgrade

• How do I migrate the MS SQL DB used by Applications Manager to another MS SQL server?

  Follow the steps given below to migrate MS SQL database of Applications Manager to another MS SQL server: 1. Shutdown Applications Manager completely before the database migration. a. Stop Applications Manager service. b. Shutdown Applications ...

• Prerequisites for upgrading Applications Manager for the version above 14844

  1.Complete the Applications Manager backup for the installation folder & database by referring to the steps in the link below: https://www.manageengine.com/products/applications_manager/help/data-backup.html 2. The required Service Pack should be ...

• How to resolve the PGSQL Migration failure during the AppManager upgrade?

  If Applications Manager is updated to a version above 14844 then the bundled backend postgresql database will be upgraded from version 9 to 11 as a part of the product upgrade.  After applying the PPM via updateManager during the post invocation the ...

• Issues while upgrading Applications Manager with PostgreSQL backend database

  Problem 1: After installing Applications Manager with PostgreSQL as backend (For versions 14850 and above), the following error message is shown due to error the initPGSQLDB.sh file because of missing GLIBC_2.9 library file:  ./initdb: ...

• On applying service pack 11100, I get the following error: "Exception in thread "main" java.lang.UnsupportedClassVersionError: Bad version number in .class file"

  This error is due to the migration of JRE from version 1.5 to 1.6 in service pack 11040. Solution 1: Shut down and start the Applications Manager product once and then apply the latest service pack. Solution 2: Go to AppManagerHome\working\jre\jre1.6 ...

• When updating a service pack or a patch, I get this message - "The ppm file that you have specified is not compatible with this product". What should I do?

  Service packs from Applications Manager are in the form of a .ppm file. The Update Manager has some useful validation incorporated related to this. This validation includes compatibility checks. You cannot use update manager to install an ...

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