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    • Recent Articles

    • Configuring Custom SSL Certificates in DDI Central Windows(NEW)

      Configuring Custom SSL Certificates in DDI Central Windows By default, DDI Central ships with a bundled self-signed SSL certificate to enable secure HTTPS access to the application. However, organizations often prefer to deploy their own SSL ...

    • Installing DDI Central using the .exe based installation(NEW)

      Installing DDI Central using the .exe based installation Managing your Microsoft Windows DNS and DHCP clusters using DDI Central has become much simpler with the .exe-based installation. Follow the steps below to install DDI Central on your Windows ...

    • LanSweeper Custom Widget

      Overview The Lansweeper custom widget integrates Lansweeper asset discovery directly into the request details page of ServiceDesk Plus. This enables technicians to search, view, and associate assets from Lansweeper with a specific request, while ...

    • Custom URL Redirection Set up with Multiple Instances – ServiceDesk Plus Cloud

      This article explains how Custom URLs work in a multi-instance setup in ServiceDesk Plus Cloud, including routing behavior based on instance mappings, user preferences, and organization-level settings. Supported URL Types 1. Global URL --> ...

    • How to fix mariadb-admin flush-hosts / mysqladmin flush-hosts Issues?

      Reasons: Application cannot connect to MariaDB/MySQL Error: Host is blocked because of many connection errors mariadb-admin or mysqladmin fails due to authentication issues Remote connections suddenly stop working Root cause The issue occurs when the ...

    • Announcements

    • Log360 Cloud is now available in the UK Data Center

      Dear users, We are excited to announce that Log360 Cloud is now available in the UK Data Center, bringing enhanced regional support and compliance capabilities to our customers and partners. With this update, users can: Host log and security data within

    • Stop overpaying for Azure Virtual Machines

      Hello! Are you running Azure virtual machines (VM) that were sized for peak demand but are now operating far below capacity? And are you unsure which ones can be safely resized without affecting performance? Over time, workloads stabilize. Traffic patterns

    • Patch Tuesday Updates: February 2026

      Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 43385 - 2026-02 Security Monthly Quality Rollup for Windows Server 2012 R2 for x64-based Systems (KB5075970) (CVE-2026-21513) (CVE-2026-21525)

    • Patch Tuesday Updates: February 2026

      Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 43385 - 2026-02 Security Monthly Quality Rollup for Windows Server 2012 R2 for x64-based Systems (KB5075970) (CVE-2026-21513) (CVE-2026-21525)

    • Patch Tuesday Updates: February 2026

      Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 43385 - 2026-02 Security Monthly Quality Rollup for Windows Server 2012 R2 for x64-based Systems (KB5075970) (CVE-2026-21513) (CVE-2026-21525)

    • Most Discussed Topics

    • How to add extra approvers at own approval level?

      Currently I have this custom function that runs when specific conditions apply. But the problem is that the Request template is also set to send to $REPORTING_TO$ This means that it will add all three to the same approval stage. How can I add a new stage

    • Problem with Firmware Ugprade NCM to Aruba CX

      Hi there, first of all. I'm new ;) Greetings. So i have a problem with NCM and upgrading firmware to a Aruba CX6000 Series Switch. i tried all possible ways. tftp, sftp ans scp. The script in NCM: $device.execute("no page") $device.execute("copy tftp://IP

    • [DEX] Script not found in workflow at Remote Action

      Hello, I have a workflow that uses a script in Remote Action, but I noticed when editing the workflow that the script is no longer there; none of the scripts in my Script Repository appear for use in the selection option. I have tried to create another

    • SLA Recalculation is not accurate when changing status from Resolved to Open when SLA has been edited

      Steps to reproduce 1. Create a ticket/request that has assigned SLA so that due by time will be set. 2. Process the ticket/request until it was Resolved. 3. Edit the SLA, like adding escalation for a specific technician. 4. Manually reopen the resolved

    • Issues with Service Desk Plus Cloud today?

      I'm getting all sorts of errors and URLs not found, along with it being very slow. Support chat agents all appear to be busy, so normally indicates an issue. Although this page showing all okay? EU ManageEngine On-Demand Service Status