Here is the monthly rewind for October 2020!

Version and Build releases:  

We had 2 build releases  

· 11129 (Released on 08 October 2020)

· 11130 (Released on 27 October 2020) check this link for more details 

User Education and Resources: 

Masterclass 2020 Series 

KB Articles:  

[ ForYourInformation ] Restrict Concurrent Login Sessions

[ ForYourInformation ] Site field in request details page enhanced with Web URL

[ Tips & Tricks ] Quick links in request details page 

[ Blog ] Benefits of managing ITAM and ITSM together

 

[ Term of the Day ]  WorkForce Optimization

[ Term of the Day ]  Data Definition Language (DDL)

[ Term of the Day ]  Warehouse Management System

[ Term of the Day ]  Accelerated Mobile Pages

[ Term of the Day ]  Service Oriented Architecture (SOA)

[ Term of the Day ]  Depreciation

[ Term of the Day ]  Routing Information Protocol (RIP)

[ Term of the Day ]  cURL

[ Term of the Day ]  Underpinning Contracts

[ Term of the Day ]  Benchmarking

[ Term of the Day ]  Cluster Computing

[ Term of the Day ]  Shadow IT

[ Term of the Day ]  Spoofing

[ Term of the Day ]  Logical Unit Number

[ Term of the Day ]  Business Continuity

[ Term of the Day ]  Intrusion Detection Systems (IDS)

[ Term of the Day ]  Digital Asset Management

[ Term of the Day ]  Webhook

[ Term of the Day ]  Ad Hoc Network

[ Term of the Day ]  Hyperautomation

Keep an eye on our Community Digest page for the monthly updates on ServiceDesk Plus product news.