[Term of the Day]: Hyperautomation

Term of the Day

"Hyperautomation"

Definition — What is Hyperautomation?

According to Gartner’s report on Top 10 Strategic Technology Trends for 2020, hyper-automation "deals with the application of advanced technologies, including artificial intelligence (AI) and machine learning (ML), to increasingly automate processes and augment humans. Hyper-automation extends across a range of tools that can be automated, but also refers to the sophistication of the automation (i.e., discover, analyze, design, automate, measure, monitor, reassess.)".

In simple terms, hyper-automation refers to the blend of automation technologies that exist to augment and expand human capabilities. It means that low-value or routine tasks are optimally performed with automation tools, machine learning and advanced artificial intelligence so that outputs can be produced automatically and run efficiently with little to no human intervention. Then, together with humans, hyper-automation can create a workplace that is always informed, agile and able to use data and insights for quick and accurate decision-making.