[Community Digest] ServiceDesk Plus - February 2021

[Community Digest] ServiceDesk Plus - February 2021



Here is the monthly rewind for February 2021!


Version and Build releases:  

We had 2 build releases  

  •  11139 (Released on 1 February 2021)
  •  11140 (Released on 19 February 2021) check this link for more details.

Product Highlights:

Framework Upgrade Information

  •  Lodash upgraded to 4.17.20
  •  Jquery upgraded to 3.5.1.

 Product enhancements
  • An OAuth-based authentication protocol is now used to integrate ServiceDesk Plus with Zoho Analytics. To learn more, click here.

Note: Existing users will be required to re-configure their Zoho Analytics integration using OAuth. Otherwise, their data will not be synced as configured.

  • Australia and China data centers are now supported while integrating ServiceDesk Plus with Zoho Analytics.

Community Virtual Meetup:

Our Community virtual meetup was held on the 18th of February, 2021. If you would like to receive the recorded video of this meetup session, please drop an email to sdpcommunity@manageengine.com.


Follow 
this space to know more about the upcoming virtual meetups.

 
KB Articles:  

DidYouKnow ] Service Catalog Custom fields vs Resource questions

DidYouKnow  Automate Set/Unset Tasks Using FAFR

Tips & Tricks ] Setting up Zia reopen to manage completed requests

 

Term of the Day ]  Semantic Web

Term of the Day ]  Disruptive Technology

Term of the Day ]  SoC

Term of the Day ]  Zip Bomb

[ Term of the Day ]  Extranet

Term of the Day ]  Dogfooding

Term of the Day ]  Boolean Expression

Term of the Day ]  Biometric Authentication

Term of the Day ]  Normalization

Term of the Day ]  Quantum Internet

Term of the Day ]  Servlet Engine

Term of the Day ]  Clickjacking

Term of the Day ]  W3C

Term of the Day ]  Martian address

 

Keep an eye on our Community Digest page for the monthly updates on ServiceDesk Plus product news.