[Community Digest] ServiceDesk Plus - February 2021

[Community Digest] ServiceDesk Plus - February 2021



Here is the monthly rewind for February 2021!


Version and Build releases:  

We had 2 build releases  

  •  11139 (Released on 1 February 2021)
  •  11140 (Released on 19 February 2021) check this link for more details.

Product Highlights:

Framework Upgrade Information

  •  Lodash upgraded to 4.17.20
  •  Jquery upgraded to 3.5.1.

 Product enhancements
  • An OAuth-based authentication protocol is now used to integrate ServiceDesk Plus with Zoho Analytics. To learn more, click here.

Note: Existing users will be required to re-configure their Zoho Analytics integration using OAuth. Otherwise, their data will not be synced as configured.

  • Australia and China data centers are now supported while integrating ServiceDesk Plus with Zoho Analytics.

Community Virtual Meetup:

Our Community virtual meetup held on the 18th of February, 2021. If you would like to receive the recorded video of this meetup session, please drop an email to sdpcommunity@manageengine.com.

Follow 
this space to know about the upcoming virtual meetups.

 
KB Articles:  

DidYouKnow ] Service Catalog Custom fields vs Resource questions

DidYouKnow  Automate Set/Unset Tasks Using FAFR

Tips & Tricks ] Setting up Zia reopen to manage completed requests

 

Term of the Day ]  Semantic Web

Term of the Day ]  Disruptive Technology

Term of the Day ]  SoC

Term of the Day ]  Zip Bomb

[ Term of the Day ]  Extranet

Term of the Day ]  Dogfooding

Term of the Day ]  Boolean Expression

Term of the Day ]  Biometric Authentication

Term of the Day ]  Normalization

Term of the Day ]  Quantum Internet

Term of the Day ]  Servlet Engine

Term of the Day ]  Clickjacking

Term of the Day ]  W3C

Term of the Day ]  Martian address

 

Keep an eye on our Community Digest page for the monthly updates on ServiceDesk Plus product news.