[Community Digest] ServiceDesk Plus - November 2021
Here is the monthly rewind for November 2021! Version and Build release: 12001 (Released on 16 November 2021) Check our ReadMe for more details. Product Highlights: Behavior changes : SD-97367: The default value of Backup Scheduling is now set to 7
[Community Digest] ServiceDesk Plus - October 2021
Here is the monthly rewind for October 2021! Version and Build releases: 11308 (Released on 01 October 2021) 11309 (Released on 15 October 2021) 12000 (Released on 25 October 2021) Check our ReadMe article for more details. Product Highlights: Behavior
[Community Digest] ServiceDesk Plus - September 2021
Here is the monthly rewind for September 2021! Version and Build releases: · 11307 (Released on 24th September 2021) · 11305 (Released on 8th September 2021) · 11306 (Released on 11th September 2021) · 11307 (Released on 24th September 2021) Check
[Community Digest] ServiceDesk Plus - August 2021
Here is the monthly rewind for August 2021! Quiz: The Quiz-5 was held on the 17th of August, 2021. You can check out the recording of the session and the questionnaire. Follow this space to know more about the past and upcoming Quiz events. Community
[Community Digest] ServiceDesk Plus - July 2021
Here is the monthly rewind for July 2021! Version and Build releases: 11301 (Released on 12 July 2021) 11302 (Released on 21 July 2021) 11303 (Released on 26 July 2021) Check our ReadMe article for more details. Product Highlights: Behavior Changes :
[Community Digest] ServiceDesk Plus - June 2021
Here is the monthly rewind for June 2021! Version and Build releases: · 11205 (Released on 01 June, 2021) · 11206 (Released on 23 June, 2021) · 11207 (Released on 25 June, 2021) · 11300 (Released on 28 June, 2021) Check our ReadME article for
[Community Digest] ServiceDesk Plus - May 2021
Here is the monthly rewind for May 2021! Version and Build releases: 11203 (Released on 4 May 2021) 11204 (Released on 26 May 2021) Check our ReadME article for more details. Product Highlights: Behavior Changes : SD-94092: $Recommend_Template_Link
[Community Digest] ServiceDesk Plus - April 2021
Here is the monthly rewind for April 2021! Version and Build releases: 11143 (Released on 1st April 2021). 11200 (Released on 7th April 2021) check this link for more details. 11144 & 11201 (Released on 9th April 2021). 11202 (Released on 13th April 2021).
[Community Digest] ServiceDesk Plus - March 2021
Here's the roundup summary for the month of March 2021! Version and Build releases: 11141 (Released on 12th March 2021) 11142 (Released on 26th March 2021) Some prominent and most awaited features have been released with these service packs. Check our ReadME article
[Community Digest] ServiceDesk Plus - February 2021
Here is the monthly rewind for February 2021! Version and Build releases: We had 2 build releases 11139 (Released on 1 February 2021) 11140 (Released on 19 February 2021) check this link for more details. Product Highlights: Framework Upgrade Information
[Community Digest] ServiceDesk Plus - January 2021
Here's the roundup summary for the month of January 2021! Version and Build releases: 11136 (Released on 03rd January 2021) 11137 (Released on 13th January 2021) 11138 (Released on 25th January 2021) Some prominent and most awaited features have been
[Community Digest] ServiceDesk Plus - December 2020
To all our esteemed community users, we wholeheartedly thank you for all your support and valuable interactions in 2020. In this New Year 2021, we wish you Prosperity and Good health! Here is the monthly rewind for December 2020! Version and Build releases:
[Community Digest] ServiceDesk Plus - November 2020
Here's the roundup summary for the month of November 2020! Version and Build releases: We had 2 build releases · 11131 (Released on 03rd November 2020) · 11132 (Released on 04th November 2020) Check our ReadME article for more details. Product highlights:
[Community Digest] ServiceDesk Plus - October 2020
Here is the monthly rewind for October 2020! Version and Build releases: We had 2 build releases · 11129 (Released on 08 October 2020) · 11130 (Released on 27 October 2020) check this link for more details User Education and Resources: Masterclass
[Community Digest] ServiceDesk Plus - September 2020
Here is the monthly rewind for September 2020! Version and Build releases: We had 3 build releases · 11126 (Released on 04th September 2020) · 11127 (Released on 22nd September 2020) · 11128 (Released on 29th September 2020) check this link for more details Product highlights: Framework Upgrade Information · Tomcat upgraded to 9 · jQuery upgraded to 3.4.1 User Education and Resources: Masterclass 2020 Series KB Articles: [ ForYourInformation ] Request template date field enhancement
[Community Digest] ServiceDesk Plus - August 2020
Here is your ServiceDesk Plus Monthly Summary for August 2020! Service Packs: A total of three service packs (11123,11124,11125) with numerous features and issue fixes have been released. Please refer to our ReadME article for complete details. Behavior Changes introduced with these service packs: When a technician whose login is disabled is re-imported via Active Directory, the login permissions will remain disabled. The default custom view for requests is now set to 'My Pending Requests' for requester
[Community Digest] ServiceDesk Plus - July 2020
Happy new month wishes from us! Wish you all to leave old troubles alone and enter into a new month with fresh ideas and enthusiasm, with this quote Let's recap all the activities that happened in July 2020. Version and Build releases: We had 2 build releases 11121 (Released on 08 July 2020) 11122 (Released on 28 July 2020) check this link for more details Behaviour Changes: MDM Integration: To avoid factory reset devices from MDM getting detected as new devices in ServiceDesk Plus, the
[Community Digest] ServiceDesk Plus - June 2020
Here is the summary of the activities that happened in the month of June 2020! Service Packs: A total of four service packs (11117,11118,11119,11120) with numerous features and issue fixes have been released. Please refer to our ReadME article for complete details. Product News: Support for Asset Servlet API is discontinued from the build 11119 Introducing our in-house scripting language Deluge for ServiceDesk Plus User Education and Resources: Implementing an effective change management process
[Community Digest] ServiceDesk Plus - May 2020
Here is the monthly rewind for May 2020! Version and Build releases: We had 3 build releases 11113 (Released on 05 May 2020) 11114 (Released on 08 May 2020) 11115 (Released on 19 May 2020) check this link for more details Product highlights: Behaviour Changes : Custom Settings button in scheduled reports will be displayed only for users with SDAdmin access. Going forward Purchase Request / License Agreement additional fields can only be added from the Admin tab and not from the Purchase
[Community Digest] ServiceDesk Plus - April 2020
Here is the recap of activities that happened in the month of April 2020! Product news: End of Life for API v1 for the request module Build releases - 11110, 11111, 11112 and their Release notes. User Education and Resources: Quick tips to create an effective remote access plan for your organization 7 ITIL® 4 tips for service professionals by the ITIL 4 co-author | ITIL 4 overview, benefits & more Configuring CIs, CI types, and relationships using CMDB in ServiceDesk Plus Our star PitStopper Gary
[Community Digest] ServiceDesk Plus - March 2020
Every month is an opportunity to learn or discover something new with this quote, let's see the top activities that happened in are ServiceDesk Plus community for the month of March. Version and Build releases: We had 4 builds released, 11106, 11107, 11108 and 11109 Release Note on "11107" build - https://pitstop.manageengine.com/portal/community/topic/servicedesk-plus-11107-released Reason for revoke of "11108" build - https://pitstop.manageengine.com/portal/community/topic/important-notice-for-users-migrating-to-11108
[Community Digest] ServiceDesk Plus - February 2020
A lot happens in a month on PitStop around ServiceDesk Plus. And, it's quite likely for you to have missed out on something interesting. So, we decided to bring you all the action of the last month in a digest. Read on and stay updated on all that's making PitStop the most happening IT hub. User Education and Resources: User Education opened to help you use ServiceDesk Plus to its fullest potential, https://www.youtube.com/watch?reload=9&v=EHsZASYhyKU&feature=youtu.be Resources: https://pitstop.manageengine.com/portal/community/topic/one-hundred-ways-to-make-servicedesk-plus-work-for-you-20-2-2020
[Community Digest] ServiceDesk Plus - January 2020
Happy New Year!! We hope you all had a great start in 2020! We welcome you all to the ServiceDesk Plus monthly digest for January! Here is a quick recap on a few KB Articles, Announcements, Blogs, Popular forum posts and much more... Version and Build releases: New version 11100 (Released on 20th January 2020) for more details click on the link given below. https://pitstop.manageengine.com/portal/community/topic/servicedesk-plus-11100-released New builds, 11010 and 11101 (Released on