Updating to 15.1
I started the update process and received a popup that left me unsure as how to proceed. See attached screen shot.
End of Life Announcement for Microsoft Exchange Web Services (EWS) for Exchange Online
Dear users, We would like to bring to your attention that Microsoft has frozen developments and enhancements for their Exchange Web Services (EWS) for Exchange Online and Office 365 were frozen back in 2018 itself and will retire this service from October
Recently installed ManageEngine Malware Protection causing false positives with Microsoft endpoint protection
This was something that was autoinstalled on my domain computers I believe with a recent cloud agent update. I looked through the cloud agent settings but don't see an option to disable it. Is this possible?
Integration Microsoft LAPS
How about the plans to show the technicans the new encrypted LAPS password. At the moment the LAPS is only supportet in the legacy version, not in the new LAPS for Windows with encrypted password! Old version has the ldap attributes: ms-mcs-AdmPwd ms-mcs-AdmPwdExpirationTime
Allow or disallow users to read some password in clear text but no some others
Hi, i there a way to share accounts to different users giving them access in clear text on some passwords but not on some others with only connexion using the account but without reat it ? thanks regards
Red Hat Linux Patching Alert: Update Nomination Settings Before July 7, 2025
Hello everyone ! Starting July 7, 2025, Red Hat will no longer allow logins using an email address. If your Red Hat nomination currently uses an email ID instead of a username, this change could affect patch deployment and related automation workflows.
Average speed showing in the GUI doesn't match with the nubmer in the graph
Just got the free version Netflow manager installed and test its function. It's great! Thanks. Happen to see this issue, Maybe it's a bug: from the conversation, it shows the speed is 37.12 Mbps. but while click the graph, it shows about 3.7Mbps. See
Printer Management in MDM
Hi team, is it possible to manage printers in Mobile Device Management for Android Devices? Thank you! BR Nico
Remote connections through PAM360
Hello all, did anyone launched remote connections(RDP connections) from PAM360? when i tried to launch remote connections from pam i can see a new window popping and closing within a second even though i can see this page.
Failed to download office patch meta json with error code : 404
Hi, I have a problem distributing Microsoft Office 365 patches on Workstations. we get the below error Failed to download office patch meta json with error code : 404 Patches can be downloaded but when i press install i get the above error. And as per
OSD replication to remote office stuck on "Yet to start image replication"
Hi, I am having issues when replicating images to a particular remote office. In the example, I have 2 remote offices, I have a W10 image and a W11 image both captured and stored in the local office image repository. When replicating either of these images
Suggestion, column chooser : part of a patch policy
Hi , it would be very helpful if we could add a column to know if the system are part of an auto-patch policy in the column chooser. So we could sort the managed system by auto-patch policy and see if we missed a system.
Secure your browsers from the Cloud9 browser botnet malicious extension.
Hello Browser Security Plus users, As reported by Bleeping Computer, the Cloud9 browser botnet is discovered to thieve sensitive data from your browsers by using malicious extensions. These malicious extensions can get entire access to your browser remotely
Join us at the Endpoint Central Workshop and get certified!
Hello Everyone, We would like to invite you to our Endpoint Central Workshop in Toronto on October 30 . Organizations are always in pursuit of enhancing their systems and streamlining operations. Given your organization's utilization of Unified Endpoint
Problems with registry changes
I am trying to change the value at the registry key "Software\Classes\CLSID\{323CA680-C24D-4099-B94D-446DD2D7249E}\ShellFolder". These keys are more protected by the system, and it seems the DesktopCentral agent, which is running as SYSTEM cannot make the change directly. So, I set up a permissions management task to add SYSTEM to that key with full privileges. This doesn't seem to work, since these keys are not set to inherit permissions from above, and the SYSTEM account only has read access to
Google Chrome
is there a template or a configuration to disable the auto update of Google Chrome? Glad to see that you have it available in patch management, is there a way to disable the autoupdate and let patch management handle it?
Language Not changing
Hi, I've just installed desktop central on my network, However when I create an AD user and have the language set to English, it default's to Spanish, I've set up the user with the default Admin account. I have tried changing it as the user and also deleted the user and tried again, Any idea with how I can get this changed?
Enhances and Bug Fixes between 90111 and 90121
We are running build 90111. The latest hotfix is 90121 but the documentation shows only Enhancements and Bug Fixes between 90103 and 90121 Where can I get a list of differences between 90111 and 90121? Mike
Issue with patch ID 98573
We are getting the following when desktop central is trying to push patch ID 98573: The upgrade cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade. This seems to be happening on desktop OS's; servers seem to install it ok. The patch is not detected as being needed by Windows Update. I'm
Disable Java Update Configuration
We have probably a handful of systems that require a specific build of JAVA for the application that is installed on them to function. We do not want to disable auto updates of java across the domain, but want an easy way to block further installation of JAVA on those systems when we push out the latest build of java.. These systems are not connected to the internet so there is no way for them to automatically update java, we have to push them out.. (these are the systems on that specific build)
Install MSU Patch
We recently had some reports of IE9 crashing after installing a MS patch KB3008923. Microsoft released an update that fixes the issue, KB3025945. However it is not an available patch in DC. I tried pushing it out as a software package but cannot get it to work. Anyone know how to push out this patch? Thanks.
Java template
We were running on Java 8 update 25. This was from a template in desktop central. I was wondering if there was a newer version, so i searched in templates and found Java 8 update 32. So I downloaded the package and added the new version in the configuation and deployd the new verson to some of our machines. After he said it was finished I went to the computer and looked by software in controlpanel. there i saw 2 versions of Java. The old version and the newer one. Is there a way the newer version
Deleted computer still appears in custom reports
In these custom reports a computer appears that does not exist for more than a year. This computer has been removed from active directory and does not appear in the Inventory view or in the All systems view of Patch Mgmt or in the SoM view. Neither it appears in pre-built reports like the "All computers" report. But in existing custom reports and also when I create a new custom report - type 'computer' or 'software' does not matter - this computer still appears. This is a problem for us because I
What version should I be updating to?
Hello Desktop Central Team: Which version should I be installing to be up-to-date? According to the service pack webpage (http://www.manageengine.com/products/desktop-central/service-packs.html) the latest version is 90121. According to the security page, (https://connect.manageengine.com/tags/securityupdate-dc -> http://www.manageengine.com/products/desktop-central/cve20149331-cross-site-request-forgery.html ) I need to be at 90130 to have the security hole patched. According to the url (https://uploads.zohocorp.com/Internal_Useruploads/Desktop_Central/o_19d4gos3eubj99rgm4kjm1h8h1/ManageEngine_Desktop_Central_9_0_0_SP-0_132.ppm)
Force Reboot after deploying patches
Hello all, We've recently begun to patch our Windows environment after a half year hiatus. I've noticed that a many computers are stuck at the "Retry in Progress" status and hanging on the last patch (out of 70). We began patching around October 26, and the patch configuration still shows "Retry in Progress" on those same machines. Has anyone else experienced this issue and come up with a solution? Is there any way to force a reboot of a machine so that the last patch pushes? Thanks in advance for
Problem with Authenticating the Integration ( Integrate Desktop Central with Service Desk Plus)
Hi All, I have a problem with Authenticating the Integration . Desktop central with key license 30 days I get API key in Desktop central , then I get error when I import to Service Desk Plus. Why API key Invalid . Who can tell me how can I fix it ? Thanks
Block Executable - Upload CSV file of known bad HASH
The new feature from our recent upgrade appears very beneficial. https://www.manageengine.com/products/desktop-central/help/inventory/block_executables.html?dci Sadly the very first thing Security & I thought of was not possible. Security & I had this brilliant idea of uploading a CSV file of all known bad executable HASH values. Known Virus, Malware, Cryptos, ect. ect. Sadly the only way to block a hash is to upload the actual .exe. Would it be possible in the future you could add this feature?
Network Adapter Information
Want to know if it is possible to view the mac address of the Wireless network adapter in Desktop Central? We have got the agent installed and the inventory details pulled into DC, but when we drill into the system the only thing we see is the Ethernet adapter details and no Wireless adapter details.
Desktop Central - Managed Services??
Hello all, I hope this isn't a dumb question, but is it possible to use ManageEngine Desktop Central to manage Windows Updates and App updates and Software Deployment on remote computers (not on the same LAN as the admin console)? I don't know anything about Desktop Central at all. I handle maintenance for 5 small businesses (Windows Updates, Server Updates, Antivirus Updates etc), each with about 10 computers. It's quite time consuming to stay on top of Microsoft Updates and Third Party App updates.
November 2015 Microsoft Security Updates
Hello all Three of the patches in this month's updates need to be installed in a specific order - MS15-115, -121, and -122. Will Desktop Central handle these updates in the correct order? Thanks
"Software Uninstall Successfully" hangs
I am evaluating Desktop Central 9 and did couple of regular tasks including software uninstallation. I tried to uninstall "Adobe Reader 7.0.8" from 5 machines and after a long time now status is still showing "Uninstall Initiated Successfully". I re-scanned them and Adobe Reader is still there. Any idea what it might be or what I did wrong?
Desktop Central remote control help
I am trying to use the remote control component in Desktop Central. When I click to start the agent, a new window pops up saying "Please wait...Establishing remote control connection on -"computer name". After this nothing happens. The screen just keeps saying that it is establishing the connection. I tried accessing several computer from my machine with the same results. It used to work on Windows 7 but I recently installed Windows 10. Has not worked since. I am using Google chrome version 46.0.2490.86
Deploy Policy Wanted - Reboot only if no user is signed on
Hello I would like a deployment policy that reboots only if no user is signed on. I thought that option was already available in fact, but not seeing it. Is that something can be incorporated if there is no interactive session going on a computer? If it already exists, could you help lead me to it :) Thank you!
Patch Failure Stops Patching Process
I have noticed that when we deploy automatic patches, that when a patch in a deployment fails on a server, then the entire patch sequence for the server stops. All of the other patches are not deployed. Is there a setting that needs to be set in order for the remaining patches to deploy. This is causing issues with our compliance model and creates a situation where we have to manually go back and verify patch completion and redeploy manually. Thanks
Rebuilt Server (new hardware) Seen as "down" in DTC
We had a motherboard, (includes NIC-macs), harddrives replaced on a server, and while active directory is happy with this server and its complex software installations. Desktop central agent is not. It was showing as "down" so I reinstalled the agent, and that completed quickly and still showed as down. So I'm attempting to uninstall the agent, and here's where I see it just hanging. I expect removing it from DTC and readding it, might be the way to go. Just curious what DTC might be looking
Anti-Virus Update Report Question
Is it possible to have a report or run a scan to see what computers are lacking ant-virus software on them?
Down Machines in DTC
I applied the 9.1.84 update on Monday 11/16/2015 of last week to my DTC server. After the update I have a great number of my machines reporting as down in DTC. Also what is the acceptable time frame for machines to update their software I have a couple dozen that are alive and on the network that have yet to update. I have bounced the machine that DTC is living on in an attempt to force the machines to reestablish connection to DTC. I can ping the machines just fine and when I log onto the machines
Update Templates
Hi there, Recently I had no use of the Desktop Central in last few months. Now I installed this back in Feb 2015. Can ayone tell me how to update the Templates under Software Deployment please? Last were back in June 2015. Many thanks, Terry
remove domain users from Local Admin group on Computers (with DC
Hi Is it possible to remove domain users from Local Admin group on Computers (with DC)?
file corrupt, how to repair it?
However, if I save the PDF file to their computer, the downloaded file becomes corrupt. The PDF file is always some KB, but very important to me. The error message when I'm opening the downloaded PDF: error at opening document. and file is damaged
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