Recovery Partition Problem
Hi, I have created an Image from a pc with windows 11. It has a recovery partition of size 700 MB. Today I wanted to deploy this image to a PC which had window 10 with recovery partition 500 MB , but It failed with the attached screenshot error. I tried
API issue
Hello, I'm trying to use API features, however each time I try to send request it says "Regenerate your authentication token using the authentication token regeneration API to use the subsequent PAM360 APIs.", "statusCode": 40035 I even regenerated and
Asset Tracking by Employee
Is there a way I can setup our Software Assets so I can allocate them by user and not workstation. We currently have a system in place where I can do the following: Create Software Asset and enter details (Name, Quantity, Costs, etc) - Example might be
Show Client Agent logs in System Manager
It would be helpful if you could view the local UEM agent logs (C:\Program Files (x86)\ManageEngine\UEMS_Agent\logs) of a computer via the System Manager, because normal User have no Permission to view the Logs and Helpdesk must login separately.
Masterclass 2025: Episode 9 – Modernizing your ITSM with high-value AI in ServiceDesk Plus Cloud [October 29]
Hi there, In the ninth episode of Masterclass 2025, discover how your enterprise can deliver a seamless service delivery experience through Ask Zia, powered by GenAI capabilities. We'll showcase how to deploy our upgraded GenAI-powered LLM-style conversational
Looking for NetFlow Analyzer with Post-NAT Destination IP Reporting
Hello, I am looking for a NetFlow analyzer that can display and report statistics using the Post-NAT Destination IPv4 Address. For example, I’d like to monitor the download traffic of each individual end host based on their internal LAN IP addresses.
GRC
ManageEngine Have Governance, Risk & Compliance (GRC) Software?
Upcoming US DR Drill Scheduled for 22nd November 2025 and 6th December 2025
Dear Customers, We will be conducting our annual Disaster Recovery (DR) Drill for Zoho US services on November 22nd, 2025 and December 6th, 2025. This drill is part of our ongoing efforts to ensure comprehensive DR readiness for the US deployments and
Unable to assign a department to a site
Unable to assign a department to a site since I have updated SDP to v. 1530. Same when adding a department or editing it when added. Site field is disabled (grey).
Projects - Resource Allocation
In reviewing Projects within SDP Cloud, and use of Resource Allocation. If a task is assigned to a user it appears to allocate all 8 Hours of a day. As you can assign multiple tasks, and have then noted as over-utilized is there a manner in which you
Vulnerability DB Sync Failed!
Vulnerability DB Sync Failed! File integrity verification failed. Invalid response received for URL This XML file does not appear to have any style information associated with it. The document tree is shown below.
SERVICE PACK URL
Hello, I can see there are 2 URLs to search service pack for Endpoint Central : https://www.manageengine.com/products/desktop-central/service-packs1.html https://www.manageengine.com/products/desktop-central/service-packs.html Can you explain me the differences
How to remove DEX/ECEAService from all agents
A while back after it was added I found I could uninstall the ECEAService from all my deployed agents through an option on the console - I don't need or want this, I'm a homelab user and all it did was cause CPU/memory spikes on all the machines infested
Upcoming enhancements on tasks and Help center in ServiceDesk Plus Cloud.
Dear Users, We’re pleased to share an important announcement about the upcoming enhancements on tasks and Help center in ServiceDesk Plus Cloud. Below is a brief run-through of the same. Enhancements Sync Tasks to Office 365 Calendar Tasks in ServiceDesk
Add custom fields in winpe-bootscreen
Hello all, is it possible to add a custom field on the winpe-bootscreen in osdeployer? Background: We got a lot of boot-templates and codes and don't want the technicans to enter them, but rather select one via a dropdown Lg Chris
How can I keep certificate formats consistent in ADSelfService Plus?
I use ADSelfService Plus regularly and want to make sure every certificate I handle works consistently inside the tool. Since I am a user and not a developer, my concern comes from the practical side of using certificates in my daily workflow rather than
USB Bootable Media problem
Hi, We have some old gigabyte motherboards which do not boot from network. So, I created a USB bootable media and attached it to a pc, blue windows logo appears and then system reboots repeatedly. I tried USB flash with newer motherboard and it boots
Capturing monthly payments of leased assets in ServiceDesk Plus
Does anyone have a suggestion of how to capture the monthly costs of leased assets in ServiceDesk Plus? We lease our end-user devices and some infrastructure equipment to spread out the cost over a longer periods. I'm looking for a way to capture the
End of Support Announcement for macOS Mojave(10.14) and Catalina (10.15)
We’d like to inform you that support for macOS Mojave (10.14) and macOS Catalina (10.15) will be officially discontinued effective March 1, 2026 for RMM Central. Reason for This Change Apple has officially ended software and security updates for macOS
Growtopia Blue Gem Lock Guide: How to Earn and Trade BGLs
Blue Gem Locks (BGLs) have become one of the most sought-after items in Growtopia. Whether you’re a newcomer trying to understand the basics or a seasoned player looking to maximize your collection, understanding how to earn, trade, and make the most
[Masterclass 2025, Episode 2] Transforming MSP operations: A deep dive into ITSM best practices in ServiceDesk Plus MSP Cloud [Nov. 27]
Hi there, In the second and final episode of ServiceDesk Plus MSP Cloud Masterclass 2025, we'll explore how you can effectively utilize essential ITSM practices such as incidents, service requests, problems, change enablement, asset management, and more
Masterclass 2025 Episode 4 — Incident response playbook: Leveraging proven ITSM practices to transform IT operations with ServiceDesk Plus MSP [November 26]
Hi there, In the final episode of ServiceDesk Plus MSP Masterclass 2025, we’ll show you how to effectively manage major incidents in your clients’ IT environments using proven ITSM practices—like incident, problem, change, and project management. This
Patch Tuesday Updates: November 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 42869 - 2025-11 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems (KB5068908) (ESU) 42870 - 2025-11 Security
End of Support Announcement for macOS Mojave(10.14) and Catalina (10.15)
We’d like to inform you that support for macOS Mojave (10.14) and macOS Catalina (10.15) will be officially discontinued effective March 1, 2026. Reason for This Change Apple has officially ended software and security updates for macOS Mojave (10.14)
End of Support Announcement for macOS Mojave(10.14) and Catalina (10.15)
We’d like to inform you that support for macOS Mojave (10.14) and macOS Catalina (10.15) will be officially discontinued effective March 1, 2026. This is applicable for both Device Control on-premises and cloud versions. Reason for This Change Apple has
End of Support Announcement for macOS Mojave (10.14) and Catalina (10.15)
We’d like to inform you that support for macOS Mojave (10.14) and macOS Catalina (10.15) will be officially discontinued effective March 1, 2026. This is applicable for both Patch Manager Plus on-premises and cloud versions. Reason for This Change Apple
End of Support Announcement for macOS Mojave (10.14) and Catalina (10.15)
We’d like to inform you that support for macOS Mojave (10.14) and macOS Catalina (10.15) will be officially discontinued effective March 1, 2026. Reason for This Change Apple has officially ended software and security updates for macOS Mojave (10.14)
Why Do eCommerce Sites Slow Down During High-Traffic Sales?
Hi, I’ve noticed that many eCommerce sites slow down or lag during major sales or festive-season traffic spikes. I’m trying to understand what typically causes this—server overload, caching issues, heavy scripts, or API delays. These performance drops
share resources
I imported my resources from Active Directory. After that, I started user discovery and found all the local users, then reset their passwords. Now, I want to share a resource with just one user. Unfortunately, it shares the resource with all the users
wamlwa
How can I send an email notification to a specific user when a specific service template is created?
For example, when a new hire service ticket is generated, I would like a specific user (not technician) to be notified by email.
Is there a way to report on ESU installed devices?
We purchased ESU licenses and installing them. Is there a way to report on ESU installed devices? To find out if we missed any devices? Thank you.
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End of Support Announcement for macOS Mojave(10.14) and Catalina (10.15)
We’d like to inform you that support for macOS Mojave (10.14) and macOS Catalina (10.15) will be officially discontinued effective March 1, 2026. This is applicable for both Endpoint Central MSP on-premises and cloud versions. Reason for This Change Apple
End of Support Announcement for macOS Mojave(10.14) and Catalina (10.15)
We’d like to inform you that support for macOS Mojave (10.14) and macOS Catalina (10.15) will be officially discontinued effective March 1, 2026. This is applicable for both Endpoint Central on-premises and cloud versions. Reason for This Change Apple
Forrester study reveals 95% time savings in patching with Endpoint Central
According to the latest Forrester Total Economic Impact™ study, organizations using Endpoint Central saw up to 95% time savings in patch management resulting in $913,000 in productivity gains over three years. The study found that interviewed organizations
Forrester study reveals 95% time savings in patching with Endpoint Central
According to the latest Forrester Total Economic Impact™ study, organizations using Endpoint Central saw up to 95% time savings in patch management resulting in $913,000 in productivity gains over three years. The study found that interviewed organizations
Local Admin User SSO
Hello, i have created SSO SAML on microsoft 365, it is working for all users, but i have not enabled SSO for admin user and it asks SSO, is it automatically enabled for admin user or is it some bug?
OS Deployer post deployment repeats
Hi, when OS installs successfully on a PC and post deployment windows opens, it changes pc name, workgroup name and restarts. After windows boots, the post deployment windows appears again and does the same things over and over and restarts windows until
Milestone Marker : The application performance monitoring bookmark you never knew you needed!
Imagine this: your team rolls out a new update to your customer-facing web application. Everything seems fine at first with no errors and downtime; but users soon start reporting slower load times. You need clarity on whether the recent deployment caused
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