PXE boot.wim: 10 Mbit/s average with repeated stalls to zero on 10 GbE
Environment Endpoint Central 11 (build 11.5.2624.08) on a Windows Server 2022 VM. Two NICs: one for agent communication, one dedicated 10 Gbit vmxnet3 NIC in an isolated deployment VLAN. DHCP is served by a FortiGate (next-server + filename for UEFI x64).
We are unable to append New Line/Line Break in the description while sending the Notification via API Endpoint
We are unable to append New Line/Line Break in the description while sending the Notification via API Endpoint
DHCP monitor does not work
I added a DHCP server (Microsoft) into IP address Manager, it finds and scan it but it gives no result at all. The Active Directory account works fine
Upgrade opmanager plus to opmanager nexus
Hello teams, How can I upgrade my opmanager plus to upmanager nexus without data losing please?
PAM 360 HA/DR with embedded default database
PAM360 Embedded PostgreSQL HA – Can someone validate my understanding? Hi everyone, I’m trying to understand the correct HA/DR architecture for ManageEngine PAM360 with its embedded PostgreSQL database. I am not referring to PAM360 connected to an external/organization-managed
Dashboard Access
Hi I have my CTO that does not see the same list of dashboards that I see. I would like for him to see all the dashboards. He is a member of the support groups but still cannot see all the dashboards. How can I give him access to all the dashboards?
Request for official list of supported Notification Template macros in ADManager Plus Build 8043
Hello ManageEngine Support Team, We are currently implementing ADManager Plus (Build 8043). While configuring Notification Templates for Automation Policies, we noticed that the user interface displays only a limited set of macros, such as: %ActionName%
Description Formatting
Hi I would like to update the description field with this: CALLER INFORMATION: Caller Name: Practice Name: Tax ID (If Applicable): Phone Number: Email Address: Summary of Call/Issue: Post-Call Questions: Do I need to send any paperwork to the Provider?
Is your network monitoring vendor demanding 3x upfront at renewals? Here's the better alternative
Learn why IT teams worldwide are ditching bloated monitoring tools and migrating to ManageEngine for a feature-rich, transparently priced alternative. Hi there, Has your network monitoring tool vendor increased your renewal cost by 3X and forced you into
Emails not being sent from Service Desk
Hey folks, We noticed recently that the emails from the service desk have not been sending. Originally I thought it may have been a problem with our Email Security however after some investigation it looks like the emails are not being sent at all as
absent worklog/tasks tabs in request detail view from My Summary widget
It there a way to show tabs for Worklogs and Tasks in request details opened from requests list view from technicians widget "My summary"? Missing tabs prevent requests from closing from this view, when workflow options is mandate - "Associated tasks
Prefix for Requests
Hi Team, Is the ability to create a prefix for Requests still in the roadmap? As is quite common we would look at prefixes to differentiate between Incident and Service. Along with potentially custom prefixes to identify requests for different Servicedesk
Change events stop working on select2 referFields after applying 15,320 upgrade
Hi, Team, I’ve implemented a rule that controls several fields, three of which use lookup functionality through referFields, using a Custom Configuration Module API for value selection. The values of these three fields depend on one another, and populating
Confirming successful install of Dell Powershell Module/Dell BIOS Provider for updating Dell BIOS
I'm following this article to run BIOS updates on Dell desktops. It works as described. A prerequisite of the BIOS update process is that the Dell Powershell Module/Dell BIOS Provider be installed on the endpoint. An optional "patch" (shown below) is
Is there a way to export/import years of configs and scripts to another UEMS instance?
Hello Support, I'm curious to know if there is a procedure to export many years of configs and scripts, etc. from one EC UEMS server to another. I ask because I have some fairly sophisticated configs I've built in one instance, and I have another business
ManageEngine security advisory—Important security fix released for PAM360 Application Gateway
Hi there, This security advisory is to let you know that an unauthenticated remote code execution vulnerability was identified in PAM360 Application Gateway. The vulnerability has been addressed, and the issue does not exist in the fixed version. CVE
[DidYouKnow - 52] If-If and If-Else actions in Business Rules
We would like to understand how our customers are currently using the If-If and If-Else actions available in ServiceDesk Plus Business Rules. A Business Rule condition can already contain multiple criteria using AND/OR. The value of If-If and If-Else
Patch Release: Google Chrome 152.0.7977.75/76 for Windows and macOS
Google has released Chrome version 152.0.7977.75/76 for Windows and macOS. This release includes 26 security fixes, including critical vulnerabilities in Shared Tab Groups and WebGL, along with multiple high- and medium-severity fixes across Chrome and
Patch Release: Google Chrome 152.0.7977.75/76 for Windows and macOS
Google has released Chrome version 152.0.7977.75/76 for Windows and macOS. This release includes 26 security fixes, including critical vulnerabilities in Shared Tab Groups and WebGL, along with multiple high- and medium-severity fixes across Chrome and
Patch Release: Google Chrome 152.0.7977.75/76 for Windows and macOS
Google has released Chrome version 152.0.7977.75/76 for Windows and macOS. This release includes 26 security fixes, including critical vulnerabilities in Shared Tab Groups and WebGL, along with multiple high- and medium-severity fixes across Chrome and
Task group
Hi I would like for the default group to be auto assigned based on the group from the parent request. So if the request is assigned to group ABC and the create a task - I would like the task group to be defaulted to task group ABC also. I see there are
Custom grids - export?
Hi We are changing domains so my technicians will have new SDP accounts. This is testing fine except that many of my techs have custom grids, boxes, etc that of course are no longer there when they log in to SDP using thier new domain (new account). Is
Request for Joining Link and OpManager Probe Configuration
Hi OpManager Team, Please share the meeting/joining link via email. We need to configure the OpManager Probe on the Windows Server. Kindly assist with the configuration and let us know if any prerequisites are required. Regards, Rakesh Gupta 7571018
Meet ManageEngine Identity Access: A cloud-native access management solution
Hi everyone, We are excited to introduce ManageEngine Identity Access, a cloud-native access management solution designed to help organizations verify users and devices contextually and protect access across endpoints, applications, and remote access
Identity360 introduces new access management capabilities
Hi everyone, We are excited to introduce a new set of access management capabilities in Identity360, designed to help you verify users and devices based on context and extend authentication controls across endpoints, applications, and remote access points.
How to switch Mobile Device Manager Plus Cloud from US Data Center to Japan Data Center
We are planning to use the Free Edition of ManageEngine Mobile Device Manager Plus Cloud. We initially registered our account at the US Data Center (https://mdm.manageengine.com). We later learned that a Japan Data Center (https://mdm.manageengine.jp)
Template restrictions
Is there a way to restrict a user from accessing a template? A way to set up a role or something to prevent some users from accessing a template or specifically allowing such access. I can't seem to find anything in any of the documentation that I have
Mac Patch Deployment - User Notification & Postpone Schedule Configuration
Hi Team, We are currently evaluating Endpoint Central on a trial basis for 13 macOS systems in our environment. We have two requirements we'd like clarity on before proceeding further. Requirement 1 - Patch visibility to end users: Our Mac users are notified
Upcoming enhancements on Navigation & Footer Settings, Assets, CMDB Criteria and Issue Fixes in ServiceDesk Plus Cloud.
Dear Users, We’re pleased to share an important announcement about the upcoming enhancements on Navigation & Footer Settings, Assets, CMDB Criteria and Issue Fixes in ServiceDesk Plus Cloud. Below is a brief run-through of the same. Enhancements Navigation
Disable Cloud only account
I have a hybrid Entra ID environment, where I have both AD accounts and accounts created exclusively in Entra ID. I need to create an automation that retrieves only the Entra ID (cloud-only) accounts to disable those that haven't had an interactive sign-in
ADManager Plus Random Password
How does the application differentiate between a lower case letter "L" (l) and upper case letter i (I) so end user knows which letter to type?
Private technician email triggering requester notification
We have encountered some unexpected behaviour with technician emails sent from within a request and I'm wondering whether this is expected behaviour or if we're missing a configuration setting. We have the following Notification Rule enabled: “Notify
Default Request Questions
I am curious. I have been working on specialized templates for "requesters" and would prefer they use these stripped-down customized templates. Is there a way to hide the Default from the requester so they cannot use that as I would prefer technicians
[Free webinar series] Securing enterprise IT in the age of AI
Hi there, AI is reshaping the enterprise security landscape. From AI-driven attacks and shadow AI to evolving compliance requirements, traditional security strategies are struggling to keep pace. Join our three-part webinar series to explore how AI-powered
Patch Release: Google Chrome 152.0.7977.64/65 for Windows and macOS
Google has released Chrome version 152.0.7977.64/65 for Windows and macOS. This release includes 327 security fixes, including multiple critical vulnerabilities across Chrome and Chromium components such as ANGLE, Aura, Chromecast, Views, Mobile, and
Patch Release: Google Chrome 152.0.7977.64/65 for Windows and macOS
Google has released Chrome version 152.0.7977.64/65 for Windows and macOS. This release includes 327 security fixes, including multiple critical vulnerabilities across Chrome and Chromium components such as ANGLE, Aura, Chromecast, Views, Mobile, and
Patch Release: Google Chrome 152.0.7977.64/65 for Windows and macOS
Google has released Chrome version 152.0.7977.64/65 for Windows and macOS. This release includes 327 security fixes, including multiple critical vulnerabilities across Chrome and Chromium components such as ANGLE, Aura, Chromecast, Views, Mobile, and
Enhanced JAR Detection in Drive Scan
We have improved JAR detection through Drive Scan starting from build 11.5.2606.x. The enhancement uses the CoverageX component for better JAR component discovery. If you are using a build between 11.5.2540.x and 11.5.2605.x with Drive Scan enabled, we
Enhanced JAR Detection in Drive Scan
We have improved JAR detection through Drive Scan starting from build 11.5.2606.x. The enhancement uses the CoverageX component for better JAR component discovery. If you are using a build between 11.5.2540.x and 11.5.2605.x with Drive Scan enabled, we
Combinar y des combinar solicitud
Buenas tardes, El problema que se nos presento fue que combinamos varios tickets en uno solo, pero a la hora de sacar el reporte nos percatamos que solo aparece el ticket maestro y los que van combinados dentro de ese no, por lo cual empezamos a ver si
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