Failing to connect to the server - something to do with Java
Seems like I get one problem solved and another comes up. Here is what I'm getting now when I try to run PatchQuest. Exception in thread "main" javax.naming.CommunicationException: Could not obtain connection to any of these urls: localhost:1099 [Root exception is javax.naming .CommunicationException: Failed to connect to server localhost:1099 [Root except ion is javax.naming.ServiceUnavailableException: Failed to connect to server loc alhost:1099 [Root exception is java.net.ConnectException: Connection
Desktop Central agent
Agent is installed on the client machine unable to locate in desktop central console.
Using SMTP with STARTTLS
Hello, My customer is asking me to use SMTP with STARTTLS activated but when i do, i have the following error : Primary SMTP server : Connection Failed. javax.mail.MessagingException: Could not convert socket to TLS; nested exception is: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target I believe it's due to the fact that
[KB] Manage Microsoft Teams with O365 Manager Plus
Just released earlier this year, Microsoft Teams a chat-based workspace in Office 365 is the latest collaboration tool from Microsoft. With Microsoft Teams, you can exchange messages and share files of any type. Though it may sound attractive, that file sharing feature turns ugly when highly confidential or malicious files are shared by accident or on purpose. In addition to Teams, third-party applications being integrated with Teams must also be monitored for obvious security reasons.Thankfully,
Computer list view.
Hello ! In older versions (eg 10.0.479), in the "Scope of Management -> computers" tab, computers were listed with small vertical spaces. In the new version (e.g. 10.0.555 and 10.0.581) these gaps got terribly long. Therefore, you cannot see all computers at once and you have to scroll the screen. Question. Is it possible to set smaller vertical spacing between computers? I'm sending two pictures, the old one and the new one, where the big gaps are clearly visible. Can it be reduced? Shrink? Thank
Firefox 81 and Firefox ESR 78.3 patches high severity vulnerabilities
Mozilla patched high-severity vulnerabilities with the release of Firefox 81 and Firefox ESR 78.3. The CVE IDs addressed in the latest version are as follows: CVE ID Description Severity CVE-2020-15677 Download origin spoofing via redirect Moderate CVE-2020-15676 XSS when pasting attacker-controlled data into a contenteditable element Moderate CVE-2020-15678 When recursing through layers while scrolling, an iterator may have become invalid, resulting in a potential use-after-free scenario
Firefox 81 and Firefox ESR 78.3 patches high severity vulnerabilities
Mozilla patched high-severity vulnerabilities with the release of Firefox 81 and Firefox ESR 78.3. The CVE IDs addressed in the latest version are as follows: CVE ID Description Severity CVE-2020-15677 Download origin spoofing via redirect Moderate CVE-2020-15676 XSS when pasting attacker-controlled data into a contenteditable element Moderate CVE-2020-15678 When recursing through layers while scrolling, an iterator may have become invalid, resulting in a potential use-after-free scenario
Firefox 81 and Firefox ESR 78.3 patches high severity vulnerabilities
Mozilla patched high-severity vulnerabilities with the release of Firefox 81 and Firefox ESR 78.3. The CVE IDs addressed in the latest version are as follows: CVE ID Description Severity CVE-2020-15677 Download origin spoofing via redirect Moderate CVE-2020-15676 XSS when pasting attacker-controlled data into a contenteditable element Moderate CVE-2020-15678 When recursing through layers while scrolling, an iterator may have become invalid, resulting in a potential use-after-free scenario
CISA's Emergency Directive 20-04 mandates federal agencies to mitigate CVE-2020-1472 (Netlogon Elevation of Privilege Vulnerability)
This advisory applies to: All Federal Executive Branch Departments and Agencies, Except for the Department of Defense, Central Intelligence Agency, and Office of the Director of National Intelligence. On August 11, 2020, Microsoft issued a security update to mitigate CVE-2020-1472 | Netlogon Elevation of Privilege Vulnerability in Windows Server operating systems. This vulnerability exists within the Microsoft Windows Netlogon Remote Protocol (MS-NRPC), an interface used for user and machine authentication
CISA's Emergency Directive 20-04 mandates federal agencies to mitigate CVE-2020-1472 (Netlogon Elevation of Privilege Vulnerability)
This advisory applies to: All Federal Executive Branch Departments and Agencies, Except for the Department of Defense, Central Intelligence Agency, and Office of the Director of National Intelligence. On August 11, 2020, Microsoft issued a security update to mitigate CVE-2020-1472 | Netlogon Elevation of Privilege Vulnerability in Windows Server operating systems. This vulnerability exists within the Microsoft Windows Netlogon Remote Protocol (MS-NRPC), an interface used for user and machine authentication
CISA's Emergency Directive 20-04 mandates federal agencies to mitigate CVE-2020-1472 (Netlogon Elevation of Privilege Vulnerability)
This advisory applies to: All Federal Executive Branch Departments and Agencies, Except for the Department of Defense, Central Intelligence Agency, and Office of the Director of National Intelligence. On August 11, 2020, Microsoft issued a security update to mitigate CVE-2020-1472 | Netlogon Elevation of Privilege Vulnerability in Windows Server operating systems. This vulnerability exists within the Microsoft Windows Netlogon Remote Protocol (MS-NRPC), an interface used for user and machine authentication
[Term of the Day]: Penetration Test
Term of the Day "Penetration Testing" Definition — What is Penetration Testing? Penetration testing also called pen testing is an ethical hacking that is attempted to exploit the vulnerabilities of a computer system, network or web application that an attacker could exploit. For example, this is like a bank hiring someone to dress as a burglar and try to break into their building and gain access to the vault. If the 'burglar' succeeds and gets into the bank or the vault, the bank will gain valuable
Scheduled Reports funtion sent duplicate email
Customer received 02 email same content when i set 'Scheduled Reports'. I check on Scheduled Reports, it just only one report
API v3
Hello, Can i use API v3 running ServiceDesk PLus version 9.4 build 9422 ?
[SD-88631] Archiving failing
Our archiving routine seems to be hitting a lot of errors when it runs. Example (all the same error) as follows: Archivinig Failed for WorkOrder : 100667 Cannot insert the value NULL into column 'OUTSIDE_OPERATIONAL_HOUR', table 'xxxxxxxxxxxx.dbo.Arc_WorkOrder'; column does not allow nulls. INSERT fails. Any ideas on how to resolve? Running 11121 with SQL DB.
SAML in SDP on demand
Looking for the relying party identifier
ManageEngine Azure
Hello!
Question. Can I transfer queries and settings from the local SD to azure?
microsoft azure
i accidentally enabled the Microsoft Azure integration and now i cannot get it disabled, anyone know how to get around this?
Single Sign On Connection with Azure AD
When I go to the App feature within Azure AD, I only see Zoho Apps. I do not see anything for ManageEngine. Are we able to setup SSO to work with Azure AD or does it have to be an on-premise AD? Thanks,Liam
Google Chrome releases stable channel update 85.0.4183.121
Hello folks, Google Chrome has recently updated the stable channel to 85.0.4183.121. The CVE IDs addressed in the latest version and their corresponding severity are as follows: CVE-2020-15960 - High CVE-2020-15961 - High CVE-2020-15962 - High CVE-2020-15963 - High CVE-2020-15965 - High CVE-2020-15966 - Medium CVE-2020-15964 - Low Desktop Central now supports patches to address the aforementioned CVEs and update Google Chrome to the latest version 85.0.4183.121 for Windows, Mac, and Linux.
Google Chrome releases stable channel update 85.0.4183.121
Hello folks, Google Chrome has recently updated the stable channel to 85.0.4183.121. The CVE IDs addressed in the latest version and their corresponding severity are as follows: CVE-2020-15960 - High CVE-2020-15961 - High CVE-2020-15962 - High CVE-2020-15963 - High CVE-2020-15965 - High CVE-2020-15966 - Medium CVE-2020-15964 - Low Patch Manager Plus now supports patches to address the aforementioned CVEs and update Google Chrome to the latest version 85.0.4183.121 for Windows, Mac, and Linux.
Google Chrome releases stable channel update 85.0.4183.121
Hello folks, Google Chrome has recently updated the stable channel to 85.0.4183.121. The CVE IDs addressed in the latest version and their corresponding severity are as follows: CVE-2020-15960 - High CVE-2020-15961 - High CVE-2020-15962 - High CVE-2020-15963 - High CVE-2020-15965 - High CVE-2020-15966 - Medium CVE-2020-15964 - Low Vulnerability Manager Plus now supports patches to address the aforementioned CVEs and update Google Chrome to the latest version 85.0.4183.121 for Windows, Mac,
MIgration from Device Expert to NCM
Hello, I have couple of questions related to migration and licence for Device Expert 5990. We are currently in the process of migration of our old Device Expert 5990 to a new server, i would like to know is it better to stay on old 5990 version or move to NCM ? Is there any How-T for that migration ? Second thing is about our licence. We have licence for 5990 and now we are wondering can we use that licence on new NCM or not ? If we can what do we need to do, to use it ? br, Tomislav
Date/Time numeric format in query!
Hi, When I cerate a query, all of our ticket's CREATEDTIME show up as "1169135575865" Also: Assessment start time, Assessment start time,TIMESPENT , and CREATEDTIME Why? SELECT wo.WORKORDERID AS "Request ID", au.FIRST_NAME AS "Assessment technician", woa.EXECUTEDTIME AS "Assessment start time", wti.ENDTIME AS "Assessment end time", wti.TIMESPENT AS "Time Spent", au1.FIRST_NAME AS "Assessment technician changed to", ao.FIRST_NAME AS "Technician changed by", aau.FIRST_NAME AS "Requester", cd.CATEGORYNAME
PostgresSQL failing during new server migration
Hello Guys, I am running ServiceDesk Plus 11.1 Build 11125 and currently trying to move the DB to a different virtual server. The new server has the same build installed and it runs fine after the initial installation. I have postgresSQL on both existing server and the new one. I am able to successfully backup from the old server but having trouble while decompressing those files in my newly built server. It fails to start the PostgresSQL. I'm not understanding how the DB is failing during restoring
rest api business view
i see there is an api for addDeviceToBV however there is no RemoveDeviceToBV. is there anyway to remove a device from a business view using the API or delete and the whole business view itself. i would like to create business views based on information from another system but there doesn't seem to be a way to remove devices that no longer belong in a view.
Resource - What Group has Access?
We have groups and users are part of groups. When I get asked who has access to a resource, I cannot just click on a resource and know this information. 1. If I click the resource, it does not show what group the resource is associated with. 2. If I click Resource Actions > Share with Users/User Groups, it doesn't show that the resource is shared with any group. (Because its not shared) The only way I know what group the resource is associated with is by going to Groups > click the Associate
ManageEngine M365 Security Plus' build 4402 released with a bug fix in tenant connection due to certificate error.
Hello Everybody! We are glad to announce the release of the latest build of ManageEngine M365 Security Plus – 4402. This build comes with the following bug fixes: The issue faced while configuring a tenant due to certificate validation has been fixed. The Issue in collecting data for reports and tasks based on Rest API has been fixed. How to Update? Update using service pack. New to O365 Manager Plus? Download the fully: functional free trial now. Regards, M365 Security Plus Team.
M365 Security Plus - Fixes and Enhancements [2021]
O365 Manager Plus Release Notes Release Notes for build 4500 - Dec 31, 2021 Issue fixed: To prevent Log4j vulnerability (CVE-2021-45105) we have upgraded Apache Log4j version 2.16 to 2.17. Release Notes for build 4425 - Dec 16, 2021 Enhancement: Enhanced
Issue after upgrade AM to v.14782
Hi. I have problem with AM after upgrade to v. 14782 One of them is URL monitoring: The resource ХХХХХХХХХ is not available.SSL connection to the server failed. Reason: Peer not authenticated. This exception occurs when the connection made to the server URL is not from an authenticated client. This may happen due to various reasons (For example: wrong SSL version, client certificate authentication failure, no/incorrect certificate provided, no support for the cipher suite used or peer authentication
O365 Manager Plus' build 4402 released with a bug fix in tenant connection due to certificate error.
Hello Everybody! We are glad to announce the release of the latest build of ManageEngine O365 Manager Plus – 4402. This build comes with the following bug fixes: The issue faced while configuring a tenant due to certificate validation has been fixed. The Issue in collecting data for reports and tasks based on Rest API has been fixed. How to Update? Update using service pack. New to O365 Manager Plus? Download the fully: functional free trial now. Regards, O365 Manager Plus Team. Email:
System uptime report
Hi, Our security policy is that all users should turn off their workstation, fort his I'd like to generate daily report to check sysUpTime of each workstation. regs
[Term of the Day]: Computer Vision
Term of the Day “Computer Vision” Definition — What is CV? Computer Vision, often abbreviated as CV, is a field in computer science that falls under the umbrella of artificial intelligence (AI). The CV technology can process, analyze, and make sense of visual data (images or videos) in the same way that humans visualize. The concept of computer vision is based on teaching computers to process an image at a pixel level and understand it. Deep learning models enable machines to accurately identify
Apply computer policy exclude specific user
Hi, how to exclude one user from group policy computer configuration. I tried to add user into delegation and deny all setting but not work. you can see a policy what I want to deny for specific user Please support, Thank You.
Technicians cannot navigate between tabs within the "Modify User Properties" window
Almost all of our agents have recently lost the ability to navigate between tabs after clicking into user's "Modify user properties" window. When they click on any tab (Account, Contact, Exchange, etc) nothing happens and the screen does not change. This is the same across any browser, after all browser resets/cache clear/etc. This started after a failed install of the latest version of ADM+, so we are still currently on 7056. Before the attempted upgrade this was not an issue. Has anyone seen this
Office 365 integration steps and procedure?
Hi Folks, I need some help in how to configure the Office 365 integration properly: https://PRDSVR-AD02:9352/Office365Tab.do?selectedTab=o365 It is always sitting like that eventhough I have entered my own Global Admin account and then click on Synch button. 1. Can I use Global Reader user to integrate with the Azure & Office 365? https://techcommunity.microsoft.com/t5/microsoft-365/azure-active-directory-global-reader-role/m-p/1029945 2. How can I get the benefits of Office 365 integration with
HTML into API REST
Hi, I am trying to create request within SDP using REST API but I am having difficulties. When I enter the description textually I have no problems. However, when I enter the description in HTML code it shows an error message indicating that the account cannot be found. Query: data={ "operation": { "details": { "description": "<style type=\"text/css\">table{border-collapse: collapse;border:0;width:100%,background-color:#e0e0e0}center{ width:100%}.td_header_1{padding: 20px
Glowroot
Hi, In version 11124, Glowroot has been added. How can it be used? How to view Glowroot web console? Thanks.
Can't edit possword policy
I can't edit the password policy "Offline Password File" This policy was used in the past to save offline passwords for which we don't have direct control of. Since we ran updates on our PMP system the policy seems to have changed. The policy rules now often conflict with the policy rules from which the passwords we are trying to save are derived and I don't appear to have the ability to edit the policy to relax the length and complexity rules.
ServiceDesk Logon screen
Hello, I would like to know if there is any possibility to take out or eliminate the keep connected option on the logon screen. We are doing an integration of ServiceDesk with our internet page, and for security reason we don't want to keep users connected. So any new session has to start with new logon. Thanks in advance, Kornel Novak Mergulhão
Next Page