Issues with Discovery of Routers.
When I tell Opmanager to Discover a Device. In this case a Cisco router. I tell it to discover the IP address that I am wanting to be the routers IP address that opmanager uses to manage it with and the SNMP string like always. However even though the web front end says that its discovered the fact is that it does not ever get into the database because part of the discovery process tells Opmanager to query the IP networks of all interfaces of Routers to help populate the world with those networks.
Can I install this cool product on a shared hosting plan?
Hello, Just came across this site and I am blown away with everything I see. I am VERY interested in the Service Desk package. But I guess I have a great dumb question. I currently use a webhosting company called www.ixwebhosting.com and I know that I get a bunch of MySql databases with it, but I am not sure if I can install it there. It is a shared hosted package. Could I install this package for my customer to use with the configuration I have? Thanks WBPC
Using tunnels +Cisco/Netopias and openswan for remote admin
Hi All Just sorting out whether or not this tool is able to do what i need. I have several smallish lans behind nat/firewall routers. (cisco and netopia). i wish to create tunnels to my linux server (using openswan) and then manage the systems inside the nat/firewall with snmp and discovery etc via the tunnels. i do not want to open ports on the routers - as i want to manage them with snmp... and besides there are too many devices inside. is anyone doing this. so 192.168.25.0/24 <> internet IP <>
receving phantom downtime
Hi I am running opmanager in parallel with the old monitoring system. Over the past 3 days, we have had 2 bogus alerts generated for servers being down, for 3-7 minutes at a time. One was for server not responding (icmp) and the other for a port not being available. Investigation of the old monitoring system, which is icmp based, shows that teh server was available during the time were opmanager said the device was offline, and there was no user interruption to correspond with opmanagers reported
Applications with high Response Times - Last 24 hour(s)
Hi, It is still me! The new problem is: Before, my PC with Opmanager was on a hub with very bad time. I have it to connect to a switch. My PING on the servers is spent of 500ms in 5ms. The board always shows time of 400ms while in the page device it is OK in 5ms (for 24h). It has been 1 week since I changed. Regards. Olivier
Switch Rediscovery
Hi, In the Switch category. During the rediscovery, Device loses its name. Always in the same category, when we delete monitors (Traffic Monitors) they return with the rediscovery. Some we cannot delete of them (Memory Utilization). I thought that it was caused by my Cisco Catalyst 2970G-24 that I created in new type but it also makes it with my CoreBuilder which is already in the list of the types 3COM. Regards. Olivier
monitoring jboss instances
I'm trying to set up a jboss instance monitor. We're running jboss 3.2.3 on a redhat box. When I set up a monitor I'm told it failed because the service is not running. I'm wondering if this is because it's configured to only respond to specific URL names and not an IP address. Can the monitor be configured to work via a FQDN instead of an IP? Thanks!
Hotfix
Hi, where can i download the hotfixes?? I need the 5 sec. timeout hotfix. Thanks Gunter
Display the "Dashboard" from the homepage on a big
Hi! I would like to display the dashboard with "infrastructure snapshot" and "Alarm Graph" from the homepage on a plasmascreen or projector. This would require an URL to a page that don't need a login, and that would display only the wanted content - no hyperlinks etc. Is there such a feature, or do you have any plans to program it? BTW: OpManager is a great progam - thanks a lot! Regards Andreas Lydersen, Norway
Modifying variables in the web-console
Dear All, I am getting started with AdventNet ManageEngine Applications Manager 6 Beta. I'd like to manage a custom SNMP application which exposes some read-write variables. By this time I have found how to read the values of these variables in the web console. Now I'd like to modify them. Is this possible and how can I do it? If not, could you, please, refer me to the products (customizable consoles) that can manage arbitrary SNMP applications. Yours, Zeleny.
All monitors have an unknown status
I added SUCCESSFULLY some Monitors (Apache and MySQL). After some hours of launching I am still have not any retrieved data from that monitors. There is no any statistic - nothing. Monitors Snapshot at Home page shows Unknown status (gray icon) for both attributes (Availability and Health) for all types of services with the following message for Availability attributes: "Unable to perform Root Cause Analysis. Kindly make sure that data collection is configured properly for this resource and its dependencies."
removing proxy server settings
Hi I had the URL tests in opmanager going via a http proxy, but now I have a direct NAT rule for the server so that a proxy is not needed. However I can not remove the proxy settings! When i blank out the server/port/username/password fields and attempt to save, it pops up a box saying that i need to enter the details to save. Can you please advise how to remove the proxy settings Thanks David
bulk removing monitors or notification profiles
Hi It is easy to bulk add monitors and notification profiles to devices through the quick config wizard. However, removing notification profiles and monitors from a bunch of devices does not seem to be so easy - is there a faster way to remove these from devices besides editing each device? Thanks Dave
request for new functionality
Enhancement request: What I always miss looking at network management systems is the ability to rate alarms by there impact to business functionality and affected users. Let me give an Example. I receive an alarm that the server �xwz� is down, this is nice, but only a small number of people from the IT department know that this server is the print server for the warehouse and no delivery notes can be printed, witch has a large impact to the business. Or: An alarm is saying that the port 25 of one
Power Supply
Hi, We can imagine, for network materials or servers, I think of my cisco 7200 or my corebuilber, to have information about the state of the power supply (redundant). I think that it's possible with trap but i don't work it. Regards. Olivier
With what CISCO routers does NetFlow works ?
Hi, I would like to know witch CISCO routers uses Net Flow V5 and with what IOS version does it work. I've searched CISCO site, but I only found info about NetFlow V9. I would also like to know if someone has used Motorola routers with netflow. Is it possible ? Best Regards, Willy Alaerts
Central Service Center
Hello, I am a Managed Service Provider. I really like you product, but I am wondering is it possible to have a server at a remote customer site to reports to a central server? I know you product is geared more toward a single enterprise, but are there plans to make a Service Provider edition? Thanks, Tareef
nokia snmp data mib
Hi Is there a way to gather interesting data from nokia ip appliances (in my case, ip350's). We run checkpoint firewall on these boxes, but it cannot gather interface statistics etc Thanks Dave
Performance of interfaceses
Hi, For router traffic montiroing: How can we understand a trouble depends on this performance datas? What are the criteries of per performance result as shown on JPEG? Thanks
Maps for business views
Hi, On the attachment JPG file, I want to see other elements without Router symbols on my map. All elements are shown on OPmanager_client network screen. But I can not transfer some sysmbols (IPs) to my bussiness map. How can I do ?
Unable to retrive PMI Stats from host (Websphere)
Unable to retrive PMI Stats from host pwsuat01 and port 9080. Hence you will not be able to monitor some of the components.Could not connect to the authenticated Websphere Server. Can someone please assist me regarding the problem above?
OpManager: text log file Monitoring
I want to monitor text log files as follows: On the occurrence of a given pattern in a log file, I want a trap or email to be sent with the matching line. Can OpManager do this ? If not, do you know if Application Manager can do it ?
Wheres the time tracking ?
I had a look around the demo and was very surpised to find no time tracking what so ever ? Guys, take a look at the interafce on http:///www.cerberusweb.com to see how it's done. I really like OpManager and was hoping to find an equally good Helpdesk here but will stick with Cerberus, hti sproduct still has a bit of a ways to go, until I can see who spent how much time on what, it is useless, this is a fundemental of any Helpdesk system. Also, if this was just announced, how come it is version 4
Custom Home
I would like to know if anyone knows how to customize the home page in order to have only the Dashboard and Device Serach portlets. The user I am logged on has rights to see all the views.
CUSTOM MONITOR... just a ping !!
Hi. I need to make a custom monitor but I don't know how. The only thing I want it to do is to make 3 pings to my router, and to return an alert if two of them did not respond. So far I've made a few monitors using "icmpOutEchos" (.1.3.6.1.2.1.5.21) as OID but it did not work very fine. can anybody help me? thanks
Adding MIBS
Is there a quicker way of adding custom graphs than entering the OID of the particular item you wish to monitor? Is it possible to import the MIB somehow? Thanks, Jamie Jensen
MIBs and TRAP Processors
Hello, we are currently evaluate Opmanager to monitor Dell servers, other devices such printers and routers, and some applications like Exchange 2000, Veritas BackupExec. We have a question about SNMP trap processors : will it be possible in a future release to import TRAP processors directly from a MIB file ? Will it be possible to import graph directly from a MIB file ? (for example : .iso.org.dod.internet.private.enterprises.veritassoftware .iso.org.dod.internet.private.enterprises.dell.storage)
set ping timeout
Hi I want the ping timeout to devices to be greater than the current (its currently about 1000ms) as some devices are on small 128k pipes that sometimes get to 1500ms RTD, which triggers a false "down" alert. I can find a place to change snmp timeouts but not icmp... can this be achieved? Thanks Dave
bug / non working feature - adding resource monitors
Hi I have been re-configuring opmanager on a new server, and have found that when applying the "disk space used in gb" resource monitor to multiple machines, it does not allow you to specify which drives to monitor this means that there is never any data returned. all our servers have the same drive config, and the only way to get it to report is to go into each server manually and add the resource monitor with the specific drives...quite annoying when you have to do it to 50 servers! is there any
Date Sent on emails sent by the ServiceDesk
Hi, I would like to know if there is any way for the ServiceDesk software to put a sending time/date into the email headers. As they come in now with my email being sorted by date they are appearing at the bottom of the list of email as they have no sent date in the headers. thanks for any response Glen
Business View adding Issues.
Im seeming to have issues viewin Business Views that Im adding to the system. I also notice the following error messages in the stderr file... can someone shed some light on this? Also I notice that when I add a Business group shortcut to another Business View that has a router on it. I cannot link an interface from the Router to the Shortcut (network). Basically I want the business view to appear as Networks that have all the systems in it.. and the top business view would have only routers and
remote monitoring
From a network integrator, can OpManager be used to monitor client networks and servers? How does the licensing work in this case?
My analysis
Hello, Here are some remarks concerning your product OpManager. At present, in trial version, I am going to worry the acquisition. Here a list of problems. Routers: - Already quoted on the forum, temperature of routers Cisco (7200 and 1600) does not work. - In the tab Maps, if one click on the interface of a router, the downtime is OK. If we are on the page Device details of the router and what we click on the interface, Downtime are bad. Server: - For 2 Ibm AS/400 in monitoring, the value TX and
virtual access points
Hi there, ive got this problem ive got a working wired LAN network.... now i wanna get a wireless connection trough a simple usb module, thats installed on a PC in the LAN. I managed to get a ad-hoc p2p connection between my Laptop (integraded WLAN Adaptor) and the USB WLAN Module on this connected PC How can I configure some kind of virtual Accesspoint to reach the Internet from the LAptop??? PS.:Sorry that im writing Dummy slang but I am
Trying to change monitoring email
error: Please create a separate mail account and alias the mailid to this account. ServiceDesk deletes the email from the account after fetching. I can't seem to be able to get it to change, the mailbox exists and I have the right credentials. It is saying mail settings saved successfully, but resetting to the previous account. Any Ideas?
windows or linux version?
hi, which version do you suggest to run? i'm currently playing around with the win version - but even on actual hardware it is slow... is the linux one faster? thanks, seb
Maps for business views
Does anyone have larger maps of the US, UK, china, and the whole world? I have been unable to find suitable ones.
Java tuning options
If possible, I would like to talk to someone about Java tuning options that may help my OpManager installation.
Notifications not being sent
I have the notifications set up and have tested the email server settings. I get the test emails but when there is an alarm on a server I do not get an email notifying me of the alarm. There is no error in the Notification event log. I saw a post about this that was made last year but the question was never answered. What do I need to do to get notifications working. Paul
OID ???
Can anyone please help me to manage device by its OID. I am totally confused how to use it. I would be thankful to you if you please explain me in simpler terms with example.
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