SDP SP4 Release Announcement

Hi All,

Thanks for your continued interest in ServiceDesk Plus. We are glad to announce the availability of Service Pack 4 of SDP. It is available for download at:

http://manageengine.adventnet.com/products/service-desk/service-packs.html

This Service Pack can be applied only over the build number 4102 of SDP. If you are not over the 4102 build, please apply the Upgrade Pack as mentioned in the above link. Also, please ensure you have shut down the server before application of the Service Pack / Upgrade Pack.

You may refer the below document to know how to shutdown the ServiceDesk Plus application:

http://manageengine.adventnet.com/products/service-desk/help/adminguide/introduction/installation-and-getting-started.html

Please feel free to contact us in case you face any problem.

To know the fixes that have been added to the SP 4, kindly refer to the SP README.

Once again, thanks for your feedback. Your feedback helps us to improve our product.

Regards
ServiceDesk-Plus Support Team