[Webinar]Agentic AI and the future of AIOps: Achieving operational resilience for agent-accelerated application delivery
Hi there! As Agentic AI rapidly accelerates release cycles, enterprises are facing a surge in system complexity that traditional, siloed monitoring simply wasn't built to handle. The result? Overwhelming alert volumes, eroded signal quality, and operational
Allow checklists to associate to a task type
We have a use case that it would be amazing to be able to associate a checklist with a task type. IE: Task to setup a new employee's computer, where the checklist supports the task and be completed before the task can get marked resolved/closed.
Get clear visibility into cost per unit across your cloud
Hi there, Most teams track cloud spend at a total level. But that rarely explains what is actually driving the cost. When costs increase, it is hard to tell if it is due to higher usage, inefficient resource choices, or pricing differences across regions.
Heavy Disk Usage with EventLog Analyzer and Elasticsearch
We're trying attempting to optimizing our diskspace usage on our Server that we've installed the EventLog Analyzer app on. We would like to know if there's any way for us to shrink the indices per Elasticesearch and as well as the Archive.
gMSA Account for ADAuditPlus AD Auditing?
I don't see specific mention of group managed service accounts being supported here https://www.manageengine.com/products/active-directory-audit/help/quickstart/privileges-required-for-ad-windows-server-workstation-audit.html are they please?
Monitoring Veeam Backup jobs with SNMP
Hello everyone, First of all, thanks to this community for providing such great support :) My question is simple: a few days ago, we deployed a new server with OpManager Professional Edition (still in trial mode), and we want to monitor the SNMP results
[Free e-book] The enterprise supply chain playbook: From reactive operations to AI-powered intelligence
Hi there, In today’s complex enterprise supply chain landscape, siloed systems and guesswork are no longer enough. Success relies entirely on bridging the gaps between logistics, procurement, inventory, and finance, and AI-powered analytics paves the
Google patches multiple critical and high severity vulnerabilities in Chrome 147.0.7727.101/102 Stable Channel update
Hello everyone, Chrome Stable Channel has been updated to 147.0.7727.101/102 for Windows and Mac, and 147.0.7727.101 for Linux. This update comes with 31 security fixes, including multiple Critical severity vulnerabilities. The details of the critical
Google patches multiple critical and high severity vulnerabilities in Chrome 147.0.7727.101/102 Stable Channel update
Hello everyone, Chrome Stable Channel has been updated to 147.0.7727.101/102 for Windows and Mac, and 147.0.7727.101 for Linux. This update comes with 31 security fixes, including multiple Critical severity vulnerabilities. The details of the critical
Machine MFA Prompts
Hi, Would it be possible to skip the first couple of windows that appear when using MFA at Windows login? For example, at the moment the user enters their normal Windows password and then prompt saying they need to use a security key, they click continue
Disappearing tickets
Has anyone noticed older tickets disappearing from SD+ cloud? I had a tech looking for some older tickets and discovered several that were about 1 year old are missing. We know they existed because we still have the emails that were generated but can't
Assign user automatically to the right site
Hello Community, Ive got a simple question, but somehow I cant find a good solution. We use the Google Workspace Integration to add the user into the Zoho Directory. But how we can manage to add automatically a Site to the users? Im sure there must be
Can't retrieve HTML type fields on custom module API (SDP v15.250)
Hi, Team, We have a custom module with an HTML field, which, after upgrading to SDP v15.250, we can't retrieve its values when calling the custom module API. All the other types are present. On version 14.990, we could retrieve all of them. I prefer to
Allow customization / editing of Attack Surface Analyzer (ASA) alert settings
Currently, all alerts generated by the Attack Surface Analyzer (ASA) are fully predefined and cannot be customized. Unlike standard ADAudit Plus alert profiles, there is no way to: Suppress false positives for specific accounts, computers, or OUs (e.g.
Problems with MDM
Hi. I have setup MDM in my Endpoint Central. I've created a template for Android QR code enrollment and I can get an Android Tablet from factory reset to enrolled state. MDM is running in the background and the tablet is in 'sync' state. (Lenovo TAB M10,
Achieve complete Docker Swarm visibility with agentless monitoring
A Docker Swarm environment can quickly become unpredictable as it scales. What starts as a few containers can turn into a complex ecosystem where a single failure leads to service disruption, resource imbalance, or performance slowdowns. That’s where
OS detected incorrectly
Hi Folks We have several Windows Server 2025 Datacenter VMs. Some are being recognized as Windows Server Datacenter Edition (x64) and not as Windows Server 2025 Datacenter Edition (x64). Therefore, various Windows updates are not being rolled out to these
Zero-Day Vulnerability Alert: Patches Released for Adobe Acrobat Zero-day Vulnerability
Patches have been released to address the following zero vulnerability in Adobe Acrobat. This vulnerability could be exploited through malicious documents, potentially leading to system compromise. It is recommended to apply the relevant updates at the
Zero-Day Vulnerability Alert: Patches Released for Adobe Acrobat Zero-day Vulnerability
Patches have been released to address the following zero vulnerability in Adobe Acrobat. This vulnerability could be exploited through malicious documents, potentially leading to system compromise. It is recommended to apply the relevant updates at the
Zero-Day Vulnerability Alert: Patches Released for Adobe Acrobat Zero-day Vulnerability
Patches have been released to address the following zero vulnerability in Adobe Acrobat. This vulnerability could be exploited through malicious documents, potentially leading to system compromise. It is recommended to apply the relevant updates at the
Patch Tuesday Updates: April 2026
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 43994 - 2026-04 Security Monthly Quality Rollup for Windows Server 2012 R2 for x64-based Systems (KB5082126) (ESU) 43995 - 2026-04 Security
ManageEngine User Conference–Southeast Asia edition!
Hi there, We’re headed to Jakarta, one of Southeast Asia’s most vibrant tech hubs, for two dynamic days of learning, networking, and IT innovation. Venue: The Ritz-Carlton Jakarta, Pacific Place Dates: July 7–8, 2026 Here's what's in store for you: Exclusive
Patch Tuesday Updates: April 2026
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 43994 - 2026-04 Security Monthly Quality Rollup for Windows Server 2012 R2 for x64-based Systems (KB5082126) (ESU) 43995 - 2026-04 Security
Patch Tuesday Updates: April 2026
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 43994 - 2026-04 Security Monthly Quality Rollup for Windows Server 2012 R2 for x64-based Systems (KB5082126) (ESU) 43995 - 2026-04 Security
Add attachment to API JSON
Good morning all, I have several "apps" that take some of the thought away from staff members when trying to get us Ticket Information. I would like to add a "Support File" to a generated ticket. I have an app that creates a system snapshot in .zip format
Can we limit users from seeing certain Solution Categories?
Hello, I know we can make solutions public or private to requesters, but end users can still see the admin categories they don't have access to. Is there a way to limit that view? I've seen the discussion on this forum going back over a decade. Than
Missing installation files with apps deployed from Endpoint Central
I've run across this issue with a few different apps, usually after a Windows version/SP upgrade. Some apps won't launch or can't be uninstalled because the installer files can't be found. The error is: The feature you are trying to use is on a network
Post deployment reboot
I have a need similar to the community post below https://pitstop.manageengine.com/portal/en/community/topic/disable-autorestart-after-installed-patch If you remove the post reboot/shutdown from the deployment policy is there still a way to notify the
Patch Report DB tables
Hello! I would like some help generating a monthly report to be processed in an external application. I need a listing containing the following information: Computer name, Domain, Operating system, Patch ID, Patch description, Severity, Deployed date,
Stopping and Starting the the SLA clock using another field
Hi New to MSP+ my issue is I need to have a filed where the Request ticket is sent out to an external supplier, when the field is update with a value, this needs to stop the SLA. When the data value is updated with "Supplier Provided Information" The
Start chat from within ticket
Hi Is there a way of starting a chat with an end user from within a ticket? Driving all communications through a ticket is easy enough via the Reply functionality, this still relies on emails. What I'd really like to be able to do is for my agents to
Business Rules
I'm new to ServiceDesk Plus. What is the correct format when entering phrases in the filters as well as when using the "Users to Notify" action? Filters Do you enclose each phrase in "" and the separate with , for multiple? Actions When entering multiple
Bring application insights into your SIEM workflows
Security teams rely on SIEM platforms to collect logs and detect threats across networks, infrastructure, and identity systems. However, application-level activity often remains outside SIEM visibility, even though early warning signals such as unauthorized
Make Task Template Owner a Group Role
I have some tasks that need to be assigned to a specific person at each site, I know that if I have a Support Group with the same name at each site I can business rules to assign a request to a the $GROUP_LEADER at the same site as the ticket. Is there
Custom monthly Patch Report
Hello! I would like some help generating a monthly report to be processed in an external application. I need a listing containing the following information: Computer Name, Domain, Operating System, Patch ID, Patch Description, Severity, Deployed Date,
[Webinar] Resolve incidents rapidly by integrating your monitoring tool to AI-first incident response
Incidents usually take longer because the response workflows are fragmented. Alerts fire. Multiple engineers get notified. Ownership is unclear. Context is scattered. So, resolution depends on manual coordination under pressure, which practically means
Requester name changed to system
Hi Got this warning: How can I change it so that the system just adds the new requester and does not change it to system?
PXE BOOT
Hi, am I right in thinking I should be able to test TFTP by using tftp -i "ip address" get EFI\Boot\bootx64.efi As I cannot get a response from it, it says connect request failed ?
[SDF-84347] Zero separation With commas in numeric fields
Hi Why in numeric fields, numbers with multiple zeros are not separated by commas or points ? Like: Use 1000 separator (,) 590.000.000 Or 590,000,000
How to remove computer from Desktop Central?
Whenever I go to remove a computer from the SOM, it displays the following: "The Agent will get uninstalled automatically during the subsequent refresh cycle". This is fine if the DC agent is installed but often in my situation the computer does not have
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