problem with the "add device" function
Hi, I have a problem with the "add device" function : opm display this message : "Entries for the device are either partially added or removed.Click [here...] to remove and readd the device" when I try to add a printer. Click on the "[here]" don't correct the problem. Could you help me? Best regards, PYM
cpu monitoring issue
I have a few servers that AM isn't monitoring CPU information for. The error in the log is: APPLNERR: HR 1 O/P not compatible with configurations for host servername :CPU Utilization-CPUUtilization Memory & drive space are monitored on these same servers with out any problem. The servers run different programs and are on different hardware (they are all blades, but different models & we have many other blade servers that monitor fine). I'm running App Manger 7 sp 3.10. Has anyone else encountered
How to read error rate alarms?
Whenever an alarm for this type of error is generated the error message is sent: Errors rate for Interface t1 0/1: DS1 Driver (Falc56) is 100%, threshold value for this monitor is 2% I have attached a snapshot of the graph also. The question is, whenever I log into the device the error rate is very small as shown below: Line Status: -- No Alarms -- 5 minute input rate 111480 bits/sec, 32 packets/sec 5 minute output rate 25360 bits/sec, 31 packets/sec Current Performance Statistics: 0 Errored Seconds,
isServerAlreadyRunning
Hi, We have NA 6 installed. I configured https access, but serverout0.txt is full of this error messages: [05:08:46:384]|[10-26-2007]|[SYSOUT]|[INFO]|[24]|: isServerAlreadyRunning false while testing http://localhost:8443| Where can I change this setting? regards
Problems with scheduled reports
Hello, I still got a problem with scheduled reports... I scheduled OPmanager to sent me the this report once a week, on monday: "Volumes with Least Free Space Identify disk partitions with least free space" and every monday, i receive this : "Volumes with Most Free Space Identify disk partitions with most free space" but with the wrong title... Can anyone please help ? I want to say that when i execute the report directly from opmanager (without scheduling), everything is alright. regards
Bandwidth speed/utilization clculation
Hi, I'm just wondering how the bandwidth speed/utilization values are calculated by NetFlow Analyzer? Any comments on that? Thanks and regards, Stephan
how to change the port
can sum1 tell me in steps how to change the port cause when i start the opmanager its saying the port is occupied
Add Wan Monitor Link missing
When I switch to Network view from the main dashboard, the Add Wan Monitor is no longer available.
Opmanager crash on "SMS modem settings" after upgr
Hey, I have some trouble with OPmanager, I have used a Nokia 6230i in OPmanager 7004 without any problems. I had some trouble with it and decided to upgrade to 7020. After the upgrade OPmanager crashes everytime I try to access the SMS modem settings under “Admin” My phone is connected to COM port 4 and if I change the configuration files ind the adventnet\conf folder to another COM port I can access the SMS modem settings in “Admin” without any problems. (This will of cource tell me, no phone is
Technical Support About AppManager 7
Product : Applications Manager Build Number : 7200 Service Pack : None License Type : Registered Number of Monitor(s) : 432 Named User(s) : 8 Expires on : May 24, 2008 Toll Free : +1-888-720-9500 Support : support@appmanager.com Hi Support We have problems with AppManager 7, recently we made changes with some monitors, the issues are: 1. The App does not reflect the changes after they are made, we have wait for two days and the changes aren't showed 2. Devices that are runnnig fine, the app displays
Not showing information Cisco 3560
Hi, I could add perfectly a Cisco Catalyst 3560, but I cant get information from it. From MIB Browser all info appears but when I try from the snapshot nothing appears. Any Idea?
Monitoring Mounted Windows Volumes (Used for Exchange IS)
Hello, I did a few searches before posting the following Disk monitoring question. I am trialing OpsManager to monitor our Exchange 2003 environment. We have most of it configured, but I'm having trouble setting up monitoring for our Mounted volumes. To explain: We are monitoring 2 Exchange 2003 Instances within one 3node Win2003 cluster. Each instance has a Drive letter on a volume, and 3 Mounted volumes off the root. For example we have J:\SG1, J:\SG2 and J:\SG3. All the SG's are Fiber Channel
Professional Edition 6.1 General Release - Available now !
We are glad to announce the immediate availability of NetFlow Analyzer 6.1 (build 6100) NetFlow Analyzer 6.1 (Build 6100) includes the following: Major Features 1. Network Snapshot View brought in 2. Global Comparison Report feature added 3. QoS reporting brought in 4. Alerting for IP group added Minor Features 1. DSCP Group brought in 2. Distribution Graph for Conversation added 3. Support for mail in HTML format Bug Fixes 1. Issue in average calculation and monthly report drilldown to 1 min code
Software Report
How do I build a report that will list all of the managed software that ServiceDesk has discovered?
Domain scan seeing more assests than exist
I setup a scan against our domain pointing it at two OU containers. The scan says it is scanning 1201 (approx) items, however only 504 objects are contained within those OUs. What is it scanning?
SEPARATING THE COMPLAINT FOR VARIUS LOCATIONS
We have mulipal sites and different helpdesks. I want the requests which are regitered from the user will come to only to the local helpdesk portal and other helpdesk are not able to view it. Please guide
Running admanager with windows integrated authentication
Is it possible to run ADManager with windows integrated authentication?
Message after attempting to close a task in SD 6
Embedded image moved to file: pic27428.jpg) I get this message after I attempt to close a task in supportdesk 6. Any ideas ?
Enrolled Users
Hi, I have just installed ADSelf Service.. I would like to know, how do I check to see which users have been Enrolled. From the Dashboard, I can see Number of Users: 2, but I cannot see who they are.. FYI: Please don't tell me that the request feature will be available in a future release.. I need would like an answer, that will be of benefit to me Regards, Sean
Problem adding monitor f�r disk space
Hi there, I have a server with five volumes for which I monitor the free disk space. Now a sixth volume has been added but I can't find a way how to add a monitor for it. When go to "Add Monitor" there is no chance to select the volumes. Regards, Volker
vpn
The vpn reports are excellent. What is the way to get specific details about the user using vpn? Such as application used?
Problem Removing Devices
I have tried to remove devices and when I try to add them again, I receive an error "Device already present in the System". If I attempt to look at the device in the Search field, I receive the following error "Unable to fetch Managed Object details for the object :". This has happened multiple times with different devices. I have shutdiwn Opmanager and ran RepairDB.sh with no results. Is there a way to manually remove objects from the db, or something else that can be done to fux this major problem?
Firewall Analyzer Alerts
Hi -- We are evaluating FA and I am trying to configure alert.. Basically I want to be alerted by email anytime a Critical or Warning is sent from my Firewall to FA I cant't get this to work using the filter.. Help Dom
netflow 6 not show last week, month, also application
i upgrade from netflow 5 to 6, and the data for last week , month , year not show and also data for application, source, destination not show too
Extreme x450 xos - only showing data in
Hi, I have an Extreme x450 running sflow and NFA 6 Unfortunatley it is only showing data in on all interfaces. Can you tell me how to configure to see both data in and out ? Thanks
netflow export on catalysts
Hello Guys, I have exported netflow, so far, only from cisco routers. But I know cisco switches (catalyst) are also capable of exporting netflow. I would like you to help me with some primary questions on that. 1) are ALL cisco switches capable of exporting netflow, including the old ones ? 2) if not all switches are compatible with netflow, can you point me starting in which models i can have netflow ? 3) i know cisco switches have a command-line configuration system very similar to routers. Do
cannot load mibs
I cannot load mibs into OpManager, I receive the following error message: IMPORTS failed: Could not open file C:/Program Files/AdventNet/ME/OpManager/./mibs/CPQHOST-MIB Any comments???...Thanks!!!
Can ADManager report Contacts
Some reports that display our Contacts from Active Directory. gregnockolds
500 internal error
Hi , i have installed the free virsion of opmanager it worked good for some time but now while oppning the sebclient it is showing the error as follows. The server encountered an internal error or misconfiguration and was unable to complete your request. Please contact the server administrator, admin@india.adventnet.com and inform them of the time the error occurred, and anything you might have done that may have caused the error. More information about this error may be available in the server error
Problem Removing devices
I have tried to remove devices and when I try to add them again, I receive an error "Device already present in the System". If I attempt to look at the device in the Search field, I receive the following error "Unable to fetch Managed Object details for the object :". This has happened multiple times with different devices. I have shutdiwn Opmanager and ran RepairDB.sh with no results. Is there a way to manually remove objects from the db, or something else that can be done to fux this major problem?
Support For Remote Management Tools
Hi Is there anything in the pipeline for adding support for remote tools? From a device I would like to be able to have a menu to "Remote Manage" using Web, Telnet, VNC, RDP etc... Many monitoring/management tools allow for this now and would be a great benefit to us. Regards Mike
RE:Installation Steps
Dear Sir, iam using 24 port Switch, i want to view my bandwidth usage, so i downloaded trial version of netflow but i cant able to load my network, so kindly guide me proper product for monitoring and installation Steps Note; Presently iam using netflow analyser 6001 ,isit correct plz guide me, thanks in advance. regards Narayana Moorthy.V Deployment Engineer Chennai. Mail id: devstudio.2007@yahoo.co.in.
Inline HTML option for Scheduled reports
When viewing a report, there is an option to "Mail This Report" with a format options of "Inline HTML". This is not an option when scheduling reports. Can this be included as an option for Scheduled reports?
Exchange 2003 internal email count
Hi Id like to be able to track message count for internal emails being sent in an exchange 2003 organisation ina given period of time say a month. any help would be really appreciated. Dan Taylor
AD workstations associated with user report
Anybody have idea regarding the report which should give the details "AD workstations associated with user name/sAMAccountname. And "workstations associated with user name and department"
Report
I am looking for a report that will show me the size of each users mailbox. Brian smith
Opmanager 7 build 7021 - Cisco Device Problems
Hi, We have a problem in that the interfaces on our 3845/3640 routers and pix515 firewalls are discovered but we dont get any statistics, additionally none of the gauges work other than the availability one. This worked fine on version 6 There are several other issues we have encountered Cisco 3560 switches get mis identified and added to the "routers" group. When using cidr discovery it oftens populates all 254 addresses even though only a few really exist I have checked things like correct community
Net Flow 6
I am just getting started with Net Flow 6 and want to set it up with my Cisco 2811 router. Will it work with 2811 and if so, how do I do this on the router. Our traffic is slow on our PTP Multilink T1's. Cpu usage is never pegged nor is the memory usage. Thanks, Jay
Need opmanager MSP6003 admin guide
The support tab for our version brings us to the new version support page. Does anyone have the previous admin manuals? We desparately need them and Adventnet apparently doesn't have the old versions. Please send them to opmgr@lanlord.net Thanks!
German Characters (Umlaut) in ServiceDesk 7.0.0 Build 7003
Dear Support team, I am currently evaluating ServiceDesk V7 and have the following problem: If I log a case via the web portal with german characters I am getting funny characters in the help desk database instead of the correct characters being displayed. If I log a case via email those characters seem to be displayed properly. I have attached a screenshot which shows how it looks like at the moment. Is there a chance to customize the ServiceDesk in order to display German characters as well? Many
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