ServiceDesk+ vs Asset Explorer

ServiceDesk+ vs Asset Explorer

When i use Asset Explorer I can import users from AD on the 3rd third OU's, but cant on ServiceDesk+.
example: Contoso(Domain-first OU)>
+Users(second OU)>
+Newyork(3rd OU)>
accounting(4th OU)

Using the latest ServiceDesk+ 7005,
Same machine windows2k3 server rc2 +sp2.
same accounts and credentials.








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