PURPOSE OF RESOURCE TYPE
Hi, I would like to know what the purpose of the resource type Thanks and regards
High Availability - 2nd Instance of application will not authenticate users
I have been working with support on this issue, but they just gave me the canned answer of "upgrade to the most recent release and hopefully that will fix your problem". I'm wondering if anyone else has experienced this issue: We are currently on version 10.1.0 (build 10100) My primary instance is working perfectly. In PMP, it shows that HA is active. However, when logged into my secondary server, and I go to https://localhost:7272, I cannot log in. If I use a local account, I get the following
PMP replication with 3 servers
I'd like to know if anyone has a setup where they replicate the PMP database to 3 different servers. I currently have PMP setup in High Availability with 2 servers. I would like to add a 3rd server in our DR data center. I reached out to PMP Support and they told me officially they do not support that kind of a setup, so I'm reaching out to the community to find out if anyone has an "unofficial" way to accomplish this. Thanks! -Mike
PMP Linux Server Migration Question
Hello, We're looking to move from one RHEL server to another one. The current installation is on 8.5, on the new server we'd like to be using 9.0. What is the process for this?
Migrate PMP to Linux from Windows
I want to migrate our current PMP installation from Windows using MySQL to Linux RHEL 7 using MariaDB. Has anyone else done this and are there any instructions for doing so? Are there any problems with going to REHL7 or CentOS7? I see they are not specifically listed as supported but there really shouldn't be a problem doing so that I can think of.
PMP Migration Windows-Linux
Hi all, Has anyone been trough the process of migrating their PMP installation from Windows to Linux? Or is anyone about to initialize or has started the process? Hope to hear your tips. Thanks & Best Regards, Mércio
show password on password manager
Hi i've added username and password in the 'passwords' section of the resources. and my question is: is there any way i can hide passwords from being seen, cause when i scroll the mouse over the password it shows 'show password' and then i hit the password and i can see it. is there any way to disable this feature? Thanks
update from 9601 to 9700
Hello I am getting an error while updating our PMP from 9601 to 9700. when i try to add a new ppm file from updatemanager.bat , i get the following errors in the command prompt screen. would you like to help us to solve our problem. best regards INVALID NODE:customPatchValidator INVALID NODE:autoCloseDelay INVALID NODE:customPatchValidator INVALID NODE:autoCloseDelay INVALID NODE:customPatchValidator INVALID NODE:autoCloseDelay
Some imported OU groups are empty
We recently reorganized our AD's OU groups and when PMP performs it's scheduled import, the new Groups show up, but the resources aren't showing under those groups.
useless ssh !!!
when use mobile device for web pmp web interface, can't use control keys like (backspace-shift-F1toF and others) in ssh connection to servers!!! it seems ssh is useless in mobile device!!(I tested many device and web browser)
MigrateDB.bat cannot connect
I am trying to configure my PMP server for a MSSQL backend. I cannot seem to connect to the database. I have been able to connect the DB using the ODBC connection so I know it works. I get the below error and log entry. [21:38:14:048]|[06-07-2019]|[com.adventnet.passtrix.migration.PMPMigrateDBServer]|[INFO]|[14]: Network error IOException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification
More Granular Permissions of Resources & Accounts
I am wondering if there is a way to create more granular permissions for passwords and users accounts. Our situation is we have two API user accounts setup. One account we want to only allow password resets and not view passwords, this is a normal user account One account we want to only allow full access: view and modify. Reason for this is, if a password is changed we still have a history of what it was - we also have logging of who did it via the API. We do not want to allow other users to view
RDP autologon helper default port
Dear support team, first of all please don't give me your messed up template based answers since those are all repeated and non useful answers. and please don't redirect me to any other method of contacting you. I just want the answer here and at this topic. that's all. I want to edit default Port of RDP logon helper to something other than 3389 but i cannot find any setting for that. please help me to do this. regards, Mohammad
Stop posting to contact support without the posting the final resolution
I am new to this application so I have been trying to use the forums alot and I have a quick suggestion for the employees that help in the forum. I see that manageEngine employees are very active on this forum and I love that, but all I seem to fine in post is "Please send your contact details to passwordmanagerpro-support@manageengine.com so that we can schedule a web meeting session and assist you." Almost every time I think I have a post that is relates to a problem of mine, someone post this
pmp and citrix compatibility
Hi, we need to know if there is assured compatibility with the web interface of pmp and citrix xendesktop and xenapp. We need to know if launching a rdp, ssh or web session from within a xendesktop support all the feature of the product. The request is quite urgent. Regards, Supporto ME Comedata
Web console (URL) access to Fortigate Firewall
Hi, Anyone tried configuring Fortigate Firewall in Password Manager Pro? I have Fortigate Firewall to be accessed (URL) via Password Manager Pro with Auto Logon and record the session. But I was told that Fortigate doesn't support Usr and pwd as an arguments. Is that correct?
Are there visio stencils for PMP?
Hi, I would like to know if there are VISIO stencils for the PMP Thanks and regards, Gerardo
HSM Password Manager Pro
Hello, We thinking to set up a HSM in entreprise. And we have see PMP compatible with HSM but juste a PCI card is mentionned. PMP would it be compatible with a model luna A serie 7 ? Regards, Marvin BOTHEREL
How to connect over API over a WAF
Hi All Setup: - PMP is in Datacenter behind a Web Application Firewall (WAF) - Clients are in Office or at Home and uses the Internet to access PMP User is created and configured in PMP and RemoteDesktopManager like here: https://help.remotedesktopmanager.com/index.html?howto_passwordmanagerpro.htm Problem: We try to connect to PMP with the API. After a long check on WAF, RDM and PMP we found out that the connection will not work, because the Host "Client01" from the office is unknown in the Datacenter
Use the UPN from LDAP for Login
Hi All Currently we are testing the feature to login with the imported LDAP User from our AD. The Import was fine, but it use the sAMAccountName for login. This is in our current setup an unknown and not easy to handle "name". To login, it would be better to use the userPrincipalName. So it would be great to select on the "LDAP Server Details" also the mapping for Login Name. Same like the mapping for "First Name Attribute Label: givenName" and "Last Name Attribute Label: sn" Thanks a lot and kind
PMP 10.101
Hello PMP, We made the update from 10.100 to 10.101 because we are with the C:\ManageEngine folder and we want to have c:\ProgrammeFiles\ManageEngine. After update, we see that the folder does not change. this is normal or should it be done manually ? Cordially, Marvin BOTHEREL.
Question about license
I'm testing the ManageEngine Password Manager Pro. I have a question about the text in the license: "2 Administrators (unrestricted resources and users)". This means that: Can I create an unlimited number of users? This users can access the manageengine pro? Can you clarify this term of the license? Thank you.
Difference between changeDB and MigrateDB
Hi, What is the difference between the script migrateDB.bat and changeDB.bat please ? Best regards, Quentin
SSL certificate problem for agent connection
Hi, We bought and install a ssl certificate from godaddy after pmp server installation completed The pmp agent does not work after changing the ssl certificate. The agent's configuration file still contains the old server name. What should we do in this case
Creating SHA-2 with Keystore Tool
I get "Not secure" when going to our PMP site. I understand that the SSL is created with SHA-1 and needs to be SHA-2 w/ SAN. However on PMP website the instructions do not detail how to create SHA-2. Keystore: keytool -genkey -alias server.company.com -keyalg RSA -keypass password-storepass password -validity 1095 -keysize 2048 -keystore PMP.keystore CSR: keytool -certreq -keyalg RSA -alias server.company.com -keypass password -storepass password -file PMP.CSR -keystore PMP.keystore So how do you
[Important] End of Support for MySQL as the backend database in Password Manager Pro
ManageEngine Password Manager Pro will no longer be available for installation, with MySQL as the back-end database. It's so long since (Dec 2012) the product comes bundled with PostgreSQL (From the build 6800). From then on, we have always been insisting that our customers either stick with the default installation with PostgreSQL or migrate to PostgreSQL or MS SQL server. In short, ManageEngine recommends PostgreSQL and MS SQL servers as the preferred back-end databases for Password Manager Pro.
Recording HTTPS
Hello, we want to know, when upgrade pack released for recording HTTP sessions ? becausse it's very constraigning in actual situation. We use virtual management machine for recording https session for the moment. Cordially, Marvin BOTHEREL.
master.key to MSSQL
Hello, We have migrate DB of PMP postgreSQL to MSSQL externe. Now pmp.key is master.key in "ManageEngine -> PMP -> conf" But when we change location in "admin -> Manage -> encrypted keys" these always pmp.key. We can change this ? can we change the location of the master.key or is there a procedure ? This master.key is encrypted by default ? Cordially, Marvin BOTHEREL.
Auto logon VNC in Linux with specific users
Hello Team. We currently have Password Manager Pro v9900 in Windows Server 2012 R2. The VNC connections to some Linux devices work perfectly since the VNC service is using a static password for the VNC connection for the Auto Logon. However, we have other Linux devices that do not use a static password to access via VNC, since the VNC service uses the authentication of the local users of the Linux device. VNC connections from Password Manager Pro to Linux devices that do not have a static password
Modification to "Resources without accounts" report
Hello, I wish to create a custom resource field, and have it displayed on the canned "Resources without accounts" report. What modification would I make to the SQL query to accomplish this? Thank you, - Steve
Issue after upgrading form 9802 to 10001. Service crashes/stucks, when checking HA
Specs: -Win 2012R2 with latest updates -4 vCPU -8 GB RAM The pmp-service dies/stucks when clicking on 'High Availability' in Admin section. CPU Usage goes up to 60%, RAM Usage stays at about 20%. In the startup log, I get events like: INFO | jvm 1 | 2019/04/23 08:45:35 | WrapperManager Error: Server daemon died! INFO | jvm 1 | 2019/04/23 08:45:37 | INFO | jvm 1 | 2019/04/23 08:45:52 | WrapperManager Error: java.lang.OutOfMemoryError: GC overhead limit exceeded INFO | jvm 1 |
Access Control function for User Accounts
Hi Please add the function of Access Control for the User Accounts of the Resource so that it overlaps the function of Access Control for a Resource . This should allow to provide flexible access to the resource user accounts, eg for a single resource has two accounts - admin and operator, I want to provide the admin account password only on request and for the account operator to provide a password for viewing only.
upgrading HA PMP 9901 to 10000
Has the upgrade procedure for HA installations changed with the update from 9901 to 10000? When I run the installation process on the slave, it fails at: [23:01:15:293]|[04-16-2019]|[SYSOUT]|[INFO]|[16]: initServices :: createdServices :: [CacheService, AuthenticationService, AuthorizationService, TaskEngineService, WebService, ClientFrameworkService, TableTemplateService, TemplateService, KMPService, PassTrixService, GatewayService, FOSService]| [23:01:15:293]|[04-16-2019]|[SYSOUT]|[INFO]|[16]:
"No matching resources found. Please check the configuration details" when trying to set MS SQL Remote Pwd Reset in bulk
Windows Server 2016 OS. Postgres DB. PMP Enterprise, Build 10001. Problem also present in build 9803, and 10000. Problem did not occur in build 9900. I am configuring remote password reset for our ~30 MS SQL servers. I imported the servers as MS SQL Server resource types. The DNS name and the SA UID and password were part of the CSV import. If I configure Remote Password Reset for the MSSQL Server resource for one server to be the "SA" account, it works. If I try to do it for multiple servers(2,
Putty in Passwod Manager?
Hi team! There are any ways to use Putty and SecureCRT with password Manager? The idea is that technician can easily connect to the server.
RDP Console - Cloud Storage the same as the Cloud Storage integration?
Hi, my question is whether or not I can swap out the provided cloud sync for transferring files from server to laptop and the other way around for my own cloud account or some sort. If not I'd like some more info on where this cloud storage is, how it is authenticated and so on... Cheers, JR.
Certificat SSL PMP
Hello, I wanted to import certificates that are currently on windows machines to monitor them from PMP and renew them when needed. Is this possible? If yes, how to proceed ? Because for discovery mode "MS Certificate Store" does not work and the SSL mode tells me that I do not have rights while I am privilege admin + root Cordially, Marvin BOTHEREL
How configure RDP connection
How to configure PMP firewall configuration. In our production, we did not open PMP application internet.VPN users connected to the company. For VPN user on the firewall, only the rule for communicating via port 7272 is defined. https: // fqdn: 7272 login and login with users. They can not do windows RDP on PMP. How to configure. how to authorize through the PMP application behind the firewall
Auto Logon on website with pop-up authentication window in browser
Hello Team. In the console Password Manager Pro v9901 we have configured a resource Cisco 5500 Series Wireless Controllers Model 5508. This device displays a pop-up authentication window in the browser to enter the administration of that device. How can we configure the Auto Logon for this type of devices with pop-up window authentication? Regards, Rafael Vega.
Audit Logs - Deleted Accounts
If an account is deleted from PMP, do all of the historical audit logs associated with that account remain? Thanks, Edie Price
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