Greetings ManageEngine,

We are trying to upgrade our PMP install, and we are facing an unusual informational error.

This is the upgrade sequence we have set to follow:

1. ManageEngine_PasswordManager_Pro_9500_9501_9502_to_9600.ppm

2. ManageEngine_PasswordManager_Pro_9600_9601_to_9700.ppm

3. ManageEngine_PasswordManager_Pro_9700_9701_to_9702.ppm

On our testing environment, after successfully applying the 1st pack, we came up to the following issue when trying to install de 2nd pack:

INVALID NODE:CustomPatchValidator

INVALID NODE:autoCloseDelay

* Attached is a screenshot illustrating this output.

The MD5 hash of our upgradepacks matches the one provided on your site, for each file. We are running a 32bit setup of PMP. If we ignore the information and try to install the pack in anyway, after trying to login, we get a non responsive start page (just stays loading indefinitely).

Please advise.

Regards,

Mércio Silva