Device Template
I have a new Vendor specific Router Device from ZyXel. who build this Template, can I get from you?
OpManager monitor fails to get info however MiB browser pulls info.
Hi everyone, In OpManager I’ve added ~35 device monitors via template and one of the monitors “Disk Utilization” did not respond to the test request. 5 monitors were added in total for each device and only this monitor failed; but when I check for this OID in MIB Browser – reply received. Can you please advise on the above issue? Kind Regards, Aleksei
Bulk remove interfaces
HI Guys, When we add a vm to opmanager a lot of interfaces are added to the device snapshot and I want to clean this up, is there a way to bulk delete interfaces Thanks, Stephen
OpManager Alerts
Hi Can the Op Manager alerts can be save as a file like PDF and send to a central storage like QNAP. because we don't want OpManager to face the internet directly.
getting error in Notification profile "Exception occured while executing Send Email action. Please verify the settings for the same"
Dear sir, I'm unable to perform test action in notification profile, mail server setting is working fine, kindly find the error in attachment file. waiting your positive response, Thank in advance... Regards Shahzad
"Today's Availability" meaning
Hi, what is the meaning of Today's Availability ( "disponibilità " in the attached image ) ? The router is functioning properly and monitored in the UP state . All interfaces are monitored up . What is the problem ? thanks Antonino
File Size Monitor Path
Hello, I want to use OpManager File Monitoring to monitor file size on many computers with different username. File located at user folder which is every computer has different folder name, how do i type the file path? I don't want to create monitor for each computer/username Thank You
Ask SMTP GMAIL STUCK
Hai, I'm an evaluator of Manage Engine Opmanage product, I have some problems about setting SMTP using gmail and our mail server, the software always stuck when we testing the email, any solution for that error? I'm really appreciate your support :) here's my setting :
Oracle and Sybase
Hi Would have some template to monitor Oracle and Sybase? Regards,
OpManager Alerts
Hi Can the OpManager alerts can be save as a file like PDF and send to a central storage like QNAP. because we don't want OpManager to face the internet directly.
Create link to device
Hi, I would like som help with creating a http-link withc points directely to a device based on ip. Like http://opmserver.domain.local:8060/devices/objectdetails.do?name=server1.domain.local&requestid=SNAPSHOT&selectedTab=Maps But i would like to change "name=server1.domain.local" to something like "ipaddress=192.168.1.15" Anyone who knows the correct syntax? /Bjorn
unable to sent email getting error "javax.net.ssl.SSLException"
Dear Team, I'm unable to send email from Opmanager kindly find the error in attachment file, and reply me as soon as possible, thank you in advance. Regards Shahzad.
How to configure the OpManager to receive in SNMP traps from devices.
Dear Admin, We are planed to use Manage Engine OpManager to mainly receive in SNMP traps. We have installed SNMP Agent in networking equipments on our clients networks and want to set them up to send SNMP traps to OpManager. From The client site, they can be able to telnet or ping the OpManager server. Using this 'snmptrap -v 2c -c' commands clients can sent the snmp traps to OpManager server's IP and Port. 1. Can you please explain briefly, How Can I load the clients' MIB file into OpManager Server
Aironet 3700 Template
Is there anyone working on creating a template for the Cisco Aironet 3700 wireless AP?
admin password reset
How do I reset or retrev Admin password on 11.3 opmanager ?
vcenter messages
Is there a setting to disable the vCenter Messages in OpManager? We do not want the messages like "Failed to reboot the guest OS in the virtual machine %Servername% on host %Hostname%"
[Resolved] Workflow ping failure
Hi, When i create a workflow and add "Ping Device" or "Telnet Device" and execute them, they send me an error like "Ping failed / Trace route failed". I'm running OpM 11400 x64 on Centos 5.9 x64 The logs show that the ping is success, then show an error. ### Ping log workflow ### 1. Ping Ping command used was : /bin/ping -c 2 -w 4 -s 16 10.10.100.98 2. Ping Ping output : PING 10.10.100.98 (10.10.100.98) 16(44) bytes of data. 24 bytes from 10.10.100.98: icmp_seq=1 ttl=64 time=0.339 ms 24 bytes from
Unable to upgrade
Hi, when performing an OPManager upgrade from version 11.2 to 11.3 or 11.4 I get an error (see attachment). OPManager DB is on MSSQL. On the same server I could update ServiceDesk to the latest build without problems. Any idea why? Thanks Simeone
Setting up new OpManager
I've setup a Windows Server 2012 R2 with MS SQL Express 2014. While installing OpManager11, I select the database as MSSQL, it keep prompting host or port is not correct.. May I know what is the problem? Also is this combination of "Server 2012 R2 + MS SQL Express 2014 + OpManager 11" in 1 physical server feasible? or is there a better recommendation? Thank you for any advise.
Opmanager workflow error log a ticket or email
Hello I need some help, i have an OPManager server in linux that is monotoring about 1000 devices. The workflow work fine until the part where i want to log a ticket or send an email to someone. Everytime i try to do the log ticket in SDP or email it fails: Here is an example: Swtich_down_Critical - GE_PQ_MITRENA_SW01 Task execution failed - Internal server error occurred. 1. Ping Device Ping command used was : /bin/ping -c 4 -w 4 -s 32 10.184.0.20 2. Ping Device Ping output : PING
Delete Performance Monitor and/or Vendor
Hi there, OpManager Build 11400 How in the world I delete a custom/vendor performance monitor? I've added a new device/vendor and got the OID wrong by mistake. I've deleted the Device Template, but the monitor still there, viewable in: Settings > Configuration > Monitors > Performance Monitor So i thought of getting rid of the new Vendor I've created .... but no such option. Any help will be appreciated. [This is getting frustrating]
Using "AlarmEmail" in notification profiles
Hi all, There is a default custom attribute on all objekt called "AlarmEmail". But I can´t figure out how I can use this custom field in notification profiles so that all email based alarms get sent to the for each object defined " AlarmEmail".
Same vendor+OID, different values
hi there, OpManager build 11400 we have lots of HP printers, when querying for OID .1.3.6.1.2.1.43.11.1.1.9 , it returns different "values" depending on the models. On older HP LaserJet 2420, it returns the "unit" value: new toner capacity reads as 6000 current supply level reads 4500 in reality, the user would prefer to see 75% displayed instead of 4500 On newer (sort of) HP LaserJet P3015, it returns the percentage value. Since both devices have the same SysOID ... any advice on how to set up monitors
Monitor name for different vendor
Hi there, When I'm creating new Device Template with different Vendor , why I can't use the same Monitor Name ? Example: we have HP and Toshiba printers they have different vendor/sysOID, but still have the same black toner OID when creating new device template with the Monitor Name as "Black Toner Lv", it pops up a message: A Monitor already exists in that name Does that mean I should start recreate all my custom monitor to something like: HP Black Toner Lv Toshiba Black Toner Lv ?
Reset VM does not work
Hello to all, I'm trying to reset a vm (vmware) when a certain service is unavailable/down. Tried it with a IT Automation Workflow, but I always receive an error message. So the VM is not being reset. The error message in de workflow log is: -------------------- Reset VM Connection to the remote host failed - Unknown machine -------------------- Who has a solution for me?
login session timout?
Hi there, OpManager build: 11400 Just wondering, is there a login timeout settings I can change? I've just installed a fresh OpManager and trying to configure it. SI've been using the default admin username. Somehow it decided to be "unresponsive", clicking any of the link does nothing. And then I've reload the page and it gives me the login page again. Is this expected? Or I'm missing something here. Thanks in advance!
ServiceDesk Plus In An OpManager Dashboard - Whatever Next!
Had this thrown at us recently and was stumped at first until we realised how simple the solution was! The client we were working with has a large plasma display with an SD+ technician browser login showing the current open requests queue on the Requests tab, something similar to the following: We were also taking a look at their ManageEngine OpManager installation and we had managed to create the basis for some great monitoring dashboards to help them review the status of their network at a
Error adding WMI disk space monitor
Hi I get an error "Enter the SNMP OID" when I add a "Free Disk Space in GB" WMI performance monitor. Please note that i get actual values when i click test monitor. Please help Regards, Kahthan
Workflow - Generate alarm - Documentation
Hi, I'm trying to use Workflow to generate an alarm on a device but can't get it to trigger a notification profile. My problem is how to link the notification profile to that generated alarm by the workflow on a particular device? I've read the documentation on workflow (http://help.opmanager.com/workflow-conditions-actions) and can't figure this one out. I could use the send SMS from workflow but it can't use notification profiles and this is not practicle as we will need to modify the workflow
problems with opmanager 11400 and servicedesk 9029
hi i have a problem with the interaction betwen service desk an opmanager first in the 9028 version of the service desk system opmanager system could synchronize without any problem, in 9029 the op upgrade manager asks a domain to connect . to register the domain the system does not accept second in version 11300 of opmanager is could create within notification profiles for the service desk ticket now trying to create the profile settings of mail requests even if the mail this already configured
snmptrap version2 issue
Hello, nowadays I'm suffering snmp trap v2 problem regarding opmanager. I'm using citrix netscaler mpx10500 as a load-balancer, and want to get snmp trap message from it. When I trying to use snmp version 1, it's ok. But When I chaged snmp version from 1 to 2, opmanager couldn't recognize it. and finally I found some difference with verison 1 and 2. when I execute mib browser through web page, I can see traps (attachment v1.png), but version 2 couldn't (attachment v2.png) When execute mib browser
Is there a way to download OPManager 9? And what do I need to install on windows server 2008R2 for OpManager 11 to work?
Hi there, I had experience with OpManager 9 and I would like to download it now, is there a way to do it from your site? And in OpManager 11 when I register new server, how can I select proper device template before I add that server?(there is no field to select device template during registration) And when I register server that has 3 MSSQL instances(2005,2008,2012) in 'Performance counters' lots of SQL counters are added automaticly, is there a way to delete them from this device?(delete button
Reporting isssues with Partition Details of the Device(%)
Hi We use the Partition Details of the Device(%) to give us an indication of the free space, we have an issue where each drive on the server reports the same usage as the the c drive, ie c drive 80% d drive 80% e drive 80% Which isn't the case. It happens on both virtual machines and physical machines. It uses WMI which I have tested and passes it's test. On some of the drives there are mount points. Any ideas? We are on build no. 11400 Andy
partition details of the device(%) issues
Hi (apologies if this is a double post - my original question seems to have disappeared) I'm having issues with the performance monitor - partition details of the device(%) All the drives report back the same % usage even though they are at different levels. for example - reality - C: 40% D: 55% K: 78% Monitored C: - 40% D: 40% K: 40% We are running the latest version and this applies to both virtual and physical servers. I believe it worked previously. On some servers (exchange) we do have mount
OPManager Probe doesn't work
Hi i have serious problem, after exhaustion space on disk C, i stop the opmanager service and move logs folder into another disk. When i restart server, opmanager probe doesn't work, the service is started but the web doesnt' responde I paste wrapper file on logs folder : STATUS | wrapper | 2014/12/11 11:03:10 | Launching a JVM... INFO | jvm 1 | 2014/12/11 11:03:17 | WrapperManager: Initializing... INFO | jvm 1 | 2014/12/11 11:03:28 | taryIconProps {DefaultMenuItem=Status, ApplicationName=OpManagerProbe,
User permissions for monitoring AD
Hello We are monitoring AD using domain administrator account without any issue. However we want to know if we can use another account for that. If so which are the permissions required for the account? Regards Orlando
Error - Unable to fetch Managed Object details
We have added approximately 40 new devices to Opmanager, however most of them are un-viewable, receiving the following message for each of them: Status Message Unable to fetch Managed Object details for the object :10.8.1.180 We have run RepairDB, this did not work. We have removed the device using the "Quick Configuration Wizard > Delete Device", and attempted to re-add the devices one at a time, still have the same issue. Could you please advise on how to resolve this problem? Seems to be happening
Single Sign-on Centeral - Probe
Hi, i installed 1 central and 2 proble (Windows 2008 r2), the machines are in "Workgroup" I configured the users to use domain authentication with read-only authentication detail, and it works. The read-users connect on central for monitoring the alarms, but when they try to connect to the single device, they jump to probe and it prompt again the credential for login to probe. It's possible no ask credential when users jumps to probe ? And when they logged into proble ... how can they return to central
Cannot add device to Opmanager free 10 host version
I have 8 devices. I want to add 1 more but it says: Cannot add device. This edition of OpManager does not support adding more than 10 devices.
Problem with change ip plugins APPManager in opmanager
Hello all, i have a problem with my ip address in Opmanager with plugins appmanager. I have two ip network card in my server with 10.136.1.32 card one 192.168.20.95 card two All devices see the 10.136.1.32 and another server see the 192.168.20.95, but the access to opmanager is through of 10.136.1.32, but with that ip address can not see the application of appmanager. How do change the ip address in appmanager to 10.136.1.32. i try change with C:\ManageEngine\OpManager\AppManager\bin\troubleshooting
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