Integration Opmanager with ServiceDesk Plus

Integration Opmanager with ServiceDesk Plus

Hi, I´m having a problem integrating opmanager with servicedesk plus, I try to do the following actions but it doesn´t work:

1. I check if the server that is hosting the ServiceDesk Plus is running.
2. I change the username and password to: 
    username: domain\vanilson
    pasword: vanilson

Does anyone know how to solve this problem???

Best Regards...


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