Monitoring a VMware device
Hi, Someone can tell me why my VMware device can't be monitored even i applied the best credential with all needed parameters?
Cannot Import Switches into Switch Port Mapper
I am trying to import switches for our network into Switch Port Mapper but am failing in my attempt. I have used the examples listed in the csv help but I am unsure of how to/what is a Tree Hierarchy and the correct way to enter the information. Also when I attempt to manual enter the switch information, it is displaying the wrong task Name. Any help in resolving these two issue would greatly be appreciated. Attached is a screenshot of the missed named Task Names.
OpManager v12 (free edition) can recognize SNMPv1 trap but cannot recognize SNMPv2c trap
I had import the SNMP mib file of a device to OpManager v12 (free edition). I find that if my device set the SNMP version as version 1, OpManager can recognize the trap details. However, if my device set the SNMP version as version 2c, OpManager cannot recognize the trap details and treat those as "No Trap Parser defined". Please help to advise on this!
admin rights gone after migrate from MySQL to MSSQL
Hi all, I migrated OpManager 11200 from MySQL to MSSQL successfully. After migration we noticed that all the domain authenticated users that were admins on opmanager are not admins anymore. even when i delete them and add them again with admin permissions, they dont get the admin permissions. Like when they login, they can't see the admin tab, and they cant delete devices ... etc also some domain users that were there before migration are not listed in the users list, even they are still in the database.
Assigning Business views Opmanager 12
When I create a new user (Operator) and assign the scope to a business view see below: When that user logs on they have no visibility to that Business View
Missing information - Availability Report
Hello All. I have OpManager Build Number 8811 and I´m facing a weird issue. Monthly I create manually an availability report of my devices about its availability on last 30 days, Sometimes reports shows only a couple of days. It seems that information aren´t recorded on database. Only after restart services the data are recorded again, but the missing information isn´t recovered. As long as create the report once a month, I can´t identify when problem occurs. Any idea? I also would like to know what
Permissions to Pick up a request but not assigned
Hello I'm not sure if this has been addressed recently as we are still on an older build (8213). Has the ability to assign a technician the ability to pick up a request but not assign it to other users ever been implemented. We have technicians that like to assign harder request to other techs so they don't have to do them. Thanks you
cannot suppress alarms for my switch
Hi, I tried to supress alarms for a switch but it does not work and I have the error message "Internal Server Error while processing this request". So, what are the possible reasons for this? Thanks
session expire and user logs
hi the op manager 11.5 new gui the session never expire i think how ever i change setting to expire session after 10 minutes it work in old web gui other question about users... can i view the users that login to op manager???? because we have some read only user and want to see who login to op manager web page plz help me thanks a lot
Wrapper log is missing in opmanager after applying patch for Probe error
mysql.exe is not a valid Win32 application
Hi, I am using OPManager build 9410 and i need to check the credentials associated with devices so i have issued the below query but query gave me subjected error. Said query was also run fine in past but nor running currently. mysql.exe file is 0 in size as shown in the attached picture. bin:\>mysql.exe -u root -P 13306 OpManagerDB Kindly guide me in this regards Arshad
op manger on time and date Issue
op manger on time and date Issue what i do ?
No records of view VM listed in Hyper-v view
Hello, I have added a Hyper-v server but i cant see my VM listed in Virtual Machine tab The Hyper-v host is added correctly but no information about VMs or host information OpManager 11600 in 11200 version this was working. Thanks for any help! Nicolas
Licence error Update built 11.600
We want install upgrades on our OpManager 11 for the latest version but we got an error about the License File : Nevertheless we have gotten the renewal licence a few days ago. Best regards,
Delete custom vendor created
Hi, We were creating new custom device templates for Arista switches, but some made a mistake while was writing the vendor name, he wrote "ARISTRA" instead "ARISTA", is there any way to delete it or rename it? Regards.
Per Core CPU monitoring
Is it possible to monitor per core for CPU rather than an average of all?
API Notification Profile
Is it possible to have alarms trigger an API? Specifically for us, we ust HipChat which allows messages to be sent to the chat rooms through their API. However, we would need OpManager to be able to generate the API string.
OpManager v12 - cannot trigger email by the same SNMP trap for the same device
I had set to send email when recevied a SNMP trap at the OpManager v12. However, I found that if I do not go into the web GUI of OpManager to clear the old alarm, I cannot recieve further email if the same SNMP trap recieved for the same device again. So can I set OpManger to send an email every time when a SNMP trap is recieved? (Even the same SNMP trap recieved for the same device again before I clear the alarm)
No Trap Parser Defined on SNMP trap
I am using OpManager v12 free edition. I had already add the trap processor by loading from mib file but don't know why the recevied SNMP trap still saying "No Trap Parser Defined". Would like to know if I had missed any settings?
Mail Alert not coming from OPM 11500
Hi Can anyone help me Mail Alert not coming from OPM 11500. As Zoho and Manage Engine team saying that we need to upgrade to 11.6, Duw to month end i cant update the same right now? Can any one help me till I will update my OPM. Alert was coming till 21st April 2016, after that alert mails not coming, Please help Regards Laxmi Prasad Sati Mobile: 9764737304
DB Migration from MySQL to MSSQL
Hi All, I migrated my opmanager (11200) from MySQL to MSSQL. During the last step, when restoring the DB, it does not complete the tables (stops on lets say last 20 tables) and I had the following error: (now opmanager is on MSSQL and working fine, but I am afraid that some important data was not restored because of the below) [04-25-2016]|[14:45:35:728]|[SEVERE] : jdbc.RestoreException: Error occurred while Restoring Data. at jdbc.RestoreDB.readFileAndRestoreData(RestoreDB.java:151) at jdbc.AbstractRestoreDB.restoreDB(AbstractRestoreDB.java:99)
Which database is preferable for OpManager 12?
Hi everyone, We are planning to upgrade to OpManager 12. Currently there is running version 11.6 on a Windows 2008 R2 machine with a MySQL database. Now we are thinking about which database we want to migrate to. Does anyone have experience with performance, maintainability and maintenance of MSSQL or PGSQL. Is it better to upgrade the OS to a newer Windows version, E.g. Windows Server 2012 R2? Thanks for your answers. Best Regards, Erik
OpManager doesn't keep the IP Address saved after changing in the snapshot page of the device
Hi, I've got the following problem: The OpManager does not keep the IP-Address stored after I have changed it on the snapshot page. After applying the changes the new IP is correctly shown, but after about a minute, the old IP Address is back again. With the 2nd attempt it works and the IP is now changed. Is that a performance problem of the database or where should we look for the error? Thanks. Best Regards, ErikN
Prevent Trouble Alerts from showing up as Active Alarms
Hi All, I have written a script that runs on a remote Linux box that sends SNMP traps to OpManager. I am able to see the alarms fine in OpManager as the Trap Processor is working. However, my company heavily relies upon the "Active Alarms" dashboard and some of the alarms that I'm sending are important, but not critical (Trap Processor defines the majority of them as "trouble"). Is there a way to either prevent "trouble" alarms from showing up on the active alarms dashboard or to suppress certain
Availability Report: add reason in the new 'API Theme'
Hi, when a device has an downtime, we fill in the 'reason' in the 'outage history'. In the 'old' look, you simply click on the Availability graph, and at the bottom, you could enter the 'reason'. In the new API Theme, i can't seem to find a way to enter this info... Anyone knows this one? Greetz Pieter
Hello! The download section opmanager, current version includes patches and fixes accumulated?
Hello! The download section opmanager https://www.manageengine.com/network-monitoring/download.html?v12banner , current version includes patches and fixes accumulated?
AD Service monitoring in application monitoring
AD Service monitoring in application monitoring
Windows Page File Utilization
Sorry of the noob question but, anyone know how to enable a monitor for windows page file utilization/size?
Hardware monitor
Hello, I upgrade OpManager to the new version (11300) and I don't find the view with "Hardware Monitor" in the new interface. Where is this view ? Help me to open my eyes please Regards, Delatte K.
Monitoring ESXi with OpManager 11.6
The read me file for OpManager v11.6 states that the option to monitor VMware devices via ESXi servers has been withdrawn in favor of monitoring via vCenter. Can you provide clarification of that? I have customers that either do not have or do not use vCenter for a number of reasons. Is there no configurable option to monitor VM devices via ESXi in this release? Full monitoring support for VMware devices via vCenter. The earlier option available to monitor them via ESXi servers is withdrawn. VMware
Partition Alert Incorrect Infomation.
Hi, we received an incorrect alert information from Performance Monitors, alert shows 113% the partition alarm, This server currently have 992GB free space out of 9TB capacity on drive E. Is there a limitation on monitored capacity for every partition? As how come it shows 113% partition alert. Partition Details of the Device (%) for E:\ Label:XXX-XXXX-02E Serial Number 2cee6fa5 is 113 Percentage, threshold value for this monitor is 90 Percentage
No Windows 10 Support
In opmanager 12 I notice there is no Windows 10 Template. That seems a bit odd. Also on desktops Windows 7/8 and 10 no RAM or HDD details are being pulled. I am using WMI (full domain admin). The desktops are on the same subnet as the opmanager server and there is no firewall etc Bob
Microsoft ISATAP Adapter
How to stop receiving this kind of alert? Interface 'Microsoft ISATAP Adapter-isatap.{07B86824-763D-4F7F-AC93-277AEEDC3A97}' is down.
No data from agent
Hi all, trying to configure an Exchange Categoriser Queue length monitor but getting this error: NO DATA FROM Agent in big red letters. Our Exchange is 2007 SP3. We're using WMI monitoring. Other WMI monitors are showing data as expected. None of the SMTP queue monitors are working. Looking for a guide online on how to configure this. Any help would be appreciated.
Performance Monitors for a VM in ESX 4.1 which is Domain Controller
Hello, I've several VMs which are Domain Controllers. I upgraded OPManager to build 8811 and I would like to add performace dashboard for Active Directory but I cannot find how to do it. What I need to do to get it in my snapshot? Best regards Philippe
Virtual Device Domain Controller Monitoring
Hi I see that this has been a problem and that the intention was to fix in 8723/1st quarter 2011. We are running 8723 but it still does not work. Could you let me know when this will be available please? Many thanks John
Jumbled Interfaces
Interfaces listed under the "Interfaces" tab for a device are in random order. Is there a way to reorder the interfaces sequentially?
Some servers not showing in Ops manager
We recently installed Ops manager and it has just completed its first scan for a range of IP addresses, some virtual windows servers in the range have appeared and some haven't i.e. ip ending in .63 shows and so does .65 but .64 doesnt? Any help appreciated on this please.
OPMv11.6 cannot got poll from Server 2012R2 with HyperV
Hi all. My system have server 2012R2 with Hyper-V. i user Opmanager to monitoring them. But i only got info about Host by WMI, cannot got HyperV and VM (VIWMI) in host, like this i use wbemtest.exe to test WMI how i can get infor of hyper V, VM??
Clear out Service Desk Settings under Add-On/Products Integration in OpManager
We used to have Service Desk Setup and we had an account we used from Active Directory to authenticate to the Service Desk Plus Server apparently. Anyhow, I want to clear out ALL of the settings for Service Desk Plus. I can't seem to figure out how to do this. Also, I thought there was a way to perform a Database Backup in the Admin tab of OpManager, but I can't seem to find that anymore. :( Any help on how to backup the DB would be great.) Jonathan Roundy
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