Error when attempting to change Device Type from Unknown
When I attempt to change a device from Type "Unknown" I get a screen that just says "Error!". The system description is correct and I was able to change the Category to the correct one.
I CAN'T DISCOVER MY ROUTERS AND SWITCHS
Hi, I am testing the OPmanager.But I always stuck in device discovery issue. After I add my routers or switchs,Opmanager can't recognize it's a router,what interface it has,..... who can help me? many thanks. litouch
bug in reporting
hello, when i open the device and press on the pie chart ( availability) it appears the today availability , but when i try to custom it for , it still display for me the today availbilty numbers (but of course the title of the page is the availabilty of my custumized period). any solutions ? also if i tried to go to "reports" tab and select device , there is no "availabilty " report i can generate , only response time.
Problem with desktop alarms
Hi all, I have about 300 to 500 desktop alarms dialy, of PC's off or disconnected of the LAN, when my users go home in the evening for example. How can I say to OPM to don't get these alarms? Daniel Lopez.
Installing on Ubuntu 5.10
It took me a day or two but I was able to install OpManager onto Ubuntu 5.10, I just thought I would lay out what I remember doing incase someone else is looking. First head here http://easylinux.info/wiki/Ubuntu add the extra repositories and get your system upto date. next create a sym link for the libgdbm.so.2 library ln -s /usr/lib/libgdbm.so.3.0.0 /usr/lib/libgdbm.so.2 Also under $home/apache there was an error in the startwebsvr.sh script, it was looking for a jre1.4.1 dir under opmanager but
Alarm Variables in OpManager MSP
Can anyone point me to what the standard alarm variables are within OpManager? I am pulling back the display name with $displayName but I also want to pull back the IP Address of the device reporting the error.
Discovery no longer working
Hi, I have OPManager 6.0 build 6003 I have 4 subnets. The first one was great and the second work as well. but the 3 and forth will not be discovered. If I add a device one by one then I get all the data but the discover Network will not find them/ Help? Thanks Scott
PDA view?
Hey Is there anyway to get the (home) page to be usable on a PDA? If the page was easily navigatable on 240 x 240 resolution that would be useful. Thank you
report availability
Hi, I can't display "All Interfaces Availability Report" in Report section. When I try the message that I receive is "No data available" but this is not true. In fact if I go into the router interface section I can see the interface availability for today, yesterday, etc. I created an "custom monitor" (I called it "Interface_status") with .1.3.6.1.2.1.2.2.1.7 mib and it functions well when I perform a test. If I go in the report section and I choose both router and "Interface_status" I can't display
ServiceDesk Plus and NetOp Manager in one Server
Is it possible to have ServiceDesk Plus and NetOp Manager in one Server. I already have ServiceDesk Plus installed and running well. But When I tried to install Netop Manager 6, The installation is good, but it won't operate. Regards, Flow
MSP with netflow?
Hi Is there any intention of integrating MSP with netflow in the near future?
MySQL Error: AdventNetMEServiceDesk
I get this error periodically. ID=100 Source=MySQL Type=1 Message=C:AdventNetMEServiceDesk in\..mysql inmysqld-nt: Forcing close of thread 3 user: 'root' Has anyone seen this error before and know what the resolution is? Thanks tjc
Logon/header customization
Hey I have now and again seen posts about customizing the logon screen and the header/logo (the top stripy lines area up the top). From my understanding this can not be done (by the user), is this a feature expected to be released in future releases of opmanager? Is it on the roadmap and if so is it expected this year? Thank you
Netscreen firewall+adsl modem
Hi, I have Juniper Netscreen 5Gt it is as a dsl modem and firewall. it is set as a firewall in my Op Manager but I can get its monitors. I also entered a password for the firewall but it is still not displaying. could you help me.
problem with creating a business view
Hi, I have a lot of business views in mapmaker. Now i have create a business view which shown in the business view map but i can't see it in the business view tree. How can i solve this problem? Thanks Emti
Alert for Service Down
I have configured in one profile 3 polls for Device misses. This configuration this functioning however the services that are inside of this device soon sends me an alert email of after first fall. How to configure so that the service alarm is only sent after the third falls? I am using Opmanager 6 Build 6003. Thanks !
WMI Help Needed
Hi, I am doing some testing with OpManager and I keep getting Error # User credentials cannot be used for local connections while trying to enable any type of WMI monitoring. I have enabled dcom, rpc, wmi. I have set up the security settings ok. I am not running on a domain. SNMP works fine but I'd like to be able to monitor particular services on a XP box. tia
No data in Report - All Servers Availability Report
Hello. Why isn't there any data in All Servers Availability Report ?? OpManager have been running for a while now, and there is no data in the report. All of my devices is SNMP enabled. How can I correct this ?
Make a server not a domain controller
Hello, I have downloaded the trial version of OpManager and wanted to know if it was possible to monitor a domain controller, but monitor it just as a server? I have everything setup correctly. I have tried to change it from a DC to a server, but it keeps reverting back. I do not need to use any of the tools in the AD plugin. IS there a setting to stop this from happening?
Threshold Explaination...
Hi...can anybody help me to understand how to set the right threshold number for monitoring a switch port? what does 95th mean? when i set 100 for the threshold limit...is 100 = 100kbs? :roll: Hope u guys can help me...
Just two little questions...
I would really appreciate anybody's help. I'm carrying two doubts these days: 1- Trying to take a closer look to one of my Cisco devices, a switch, I couldn't see any other graphic besides the one that shows the memory used. 2- The Controls over iSeries equipment are not working, do I have to configure something on the servers? Thank you!
problem loading snmp trap processor
I'm trying to load a trap from CISCO-C2900-MIB-V1SMI which is depends on CISCO-SMI,but keep this message "IMPORTS failed: Could not open file F:/Program Files/AdventNet/ME/OpManager/./mibs/CISCO-SMI" I don't have much idea whether the defintions are correct and any help is appreciated
Need help ! problem to restore OpManager DB
Hi, I need your help to restore our OpManager server. After a break down with the OpManager Server, I had setting up a new server with same release (OpManager 5.5 + Service pack 6000). I have only a ntbackup from my old server with directory OpManager. I can restore ..\OpManager\conf directory and start again OpManager => it works But if try to restore data (..\OpManager\MySql\Data\OpManager) , server don't start, there's an error with DB fialed. If I restore the data directory in a other directory
cisco 2620 config problem
Hi, I have cisco 2620 router.. I am not able to enter into the priviledged mode.. when i try to enter in it giving " en " command, i am not prompted for the password, it give " % Error in authentication " can someone guide me.....
CPU Monitor, what OID?
Hey folks I am desperately trying to monitor my Dell PowerEdge server via MRTG. Up to now, I have not been able to find out any of the OIDs I need to display simple things like CPU usage or memory load. SNMP walks with the Dell MIBs all failed and I'm really becoming frustrated. Now I tried the OpUtils and who would believe it, the CPU Monitor is painting me a wonderful graph of the Servers CPU load! Anyone out there that could tell me how to find out what OID OpUtils is using or how I could find
Need to keep restarting Oputils from the server.
Support... I am testing oputils to see if is a viable solution to our network management. The problem is I have to keep restarting Oputils from the desktop icon to get it to run. I have installed this as a service but this still fails Is this a common problem. Any Help would be much appreciated. Regards Garry
Error using MapMaker on OPM6
Hi all, I tried to make a bussiness view, using a jpeg image. In the MapMaker application running in the server, the bussiness view works fine, but when I try to see the view on my machine with the web client, OPM displays an error! without more info. Thanks in advance. Daniel Lopez.
submap in business view
Hi, question; Can i create a submap under a business view in opmanager mapmaker. Example; Business view ∟ business view 1 ∟ business view 2 Thanks
MIB Browser in web client:build 6004-BROKEN!!
Anytime I attempt to load mibs using mib browser I get the following error "Exception:Reading/Parsing MIB:java.io.FileNotFoundException: Could not open file F:/Program" It works fine if I use the executable and the feature worked in Op5. I'm using a fully licensed version.Please help :cry:
OPManager and Xavi X3102r
Hi, We from our company have some problems with the OPManager and two Xavi X3102r switches. We are really new to SNMP and managment softwares belonging to it. 1. The OPManager can not read out the device type of the Xavi X3102r. There is always "Unknown" declared as device type. What do I have to do to get this right? 2. I can read out more information with the MIB Browser integrated in the OPManager, then with the OPManager itself. That�s a really funny thing. For example, the MIB Browser can show
OpManager TFTP Server conflicts with 3Com TFTP Win2k3
OpManager's TFTP server takes over port 69 keeping my 3Com TFTP server from fulfilling requests. I need to either change the TFTP server in OpManager, know the diretory that is used for file storage for TFTP in OpManager, or stop OpManager from loading a TFTP Server. Can someone advise?
Error retrieving dials from several cisco switches
Dear Support, I have a list of 50 switches Cisco Catalyst from the same model (series 2900) with the same IOS version, and some of them gives me info: Two of them gives me CPU, memory and Backplane Some of them gives the CPU and memory Other devices only CPU A few only the backplane utilization For Memory dial, some times uses .1.3.6.1.2.1.25.5.1.1.2 OID (MemoryUtilization) and for other ones uses (.1.3.6.1.4.1.9.9.48.1.1.1.5.1*100)/(.1.3.6.1.4.1.9.9.48.1.1.1.5.1+.1.3.6.1.4.1.9.9.48.1.1.1.6.1) (CiscoMemoryUtilization)
WMI v SNMP - Disk Space Monitoring
Hi All. I am just about to add disk usage/free monitors to all my servers (some 80 of them) and was wondering what monitoring method was best to use, SNMP or WMI? They both work, but which would have the least overhead on the system, both the OpManager server and the remote server. Some of my servers are across slow links, so network traffic needs to be considered too. A feature I think would be great in OpManager is to be able to add Free/Used resource monitors to all physical disks in all servers,
Using NetFlow
I am using my NetFlow and have noticed a tremendous amount of traffic going to a single host. The IP is "205.161.6.57" and the protocol is HTTP. I have tried to connect to this host but can not. Also I can't find out what it is? Can anyone offer any advice on this?
Auto start the OPManager Client on the boot
I�m using the OPManager and I have to say that this is a really good program. My question is : How can i disable the automatic open of the client on the opmanager server ? I wana start the opmanager server only and not the client automaticaly on the server PC.
Timestamp on trap receiver ?
is there some way to see/log the actual timestamp of when an snmp trap was received? my systems just send traps with an hours/minutes/seconds timestamp and i can't adjust that setting. just wondering if the trap receiver was logging whe it received the trap message?
discovery community string
Hi Is there a way to configure each network subnet to be discovered/rediscovered with a different SNMP community string? The way OpManager works now during discovery it tries all predefined cama seperated community strings until one matches. This is causing the devices to generate and send authentication failure traps which is causing annoyance to the security administrators. Thanks Ramzi
cant get client PC's data....
hi, just installed OPManager 6 (the free test version) Network: 2x windows Server 2003, clients on XP pro (all patched up) TCP/IP network. I cant seem to get any info off the clients, they seem to be detected. Ive added the SMNP services to the clients, so OPm detects them ok. But no monitoring works or installed software etc. Also non of them have a blue star next to them (my own one does) Ive added SMNP port 161 to the windows firewall (we have a hardware firewall but thats only to the outside
Re-Discovery process
OpManager scans for new devices during each Re-Discovery process. How do you turn off Re-Discovery or have it check every 30 days rather than 15 days. It would be nice to be able to turn off or more than 15 days of a Re-Discovery. Thanks :?:
Cisco QOS Monitoring
Hi, How do you configure OpManager to monitor the cisco QOS such as web and smtp traffic. I have already set the policy classes and policy maps on the cisco router but does OpManager have the the required MIBs Thanks Ramzi
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