How to edit user details
When you click Admin � Users Under the User Configuration block there is a list of names with a choice to Edit or delete. If you click the edit tab the only thing you can edit is the password. I want to be able to edit details. The Quick Start Guide gives the impression I can edit Contact details and access details. I have full admin permissions. In the steps below it calls the button/tab/icon User Manager. The button/tab/icon I see just says User (it�s an icon under Global Settings) Please let me
Notification
Hello, I can't receive any email alert from OP Manager, I tried the "Send a Test Message" and it's working. Any idea? Jerico
Opmanager JVM restart
Randomly the JVM of OPmanager restart. the log file wrapper.log report this: ERROR | wrapper | 2007/12/06 17:26:14 | JVM did not exit on request, terminated STATUS | wrapper | 2007/12/06 17:26:19 | Launching a JVM... INFO | jvm 6 | 2007/12/06 17:26:20 | Wrapper (Version 3.1.1) http://wrapper.tanukisoftware.org INFO | jvm 6 | 2007/12/06 17:26:20 | INFO | jvm 6 | 2007/12/06 17:26:20 | inside addon check INFO | jvm 6 | 2007/12/06 17:26:22 | taryIconProps {DefaultMenuItem=Status, ApplicationName=OpManager,
Nokia IP1220 - CPU/Mem Utilization
Guy's, Has anyone had any success getting a Nokia IP1220 to work in opmanager. I can not get the CPU utilization and Memory Utilization to work properly. I have attached a new mib that I found but it gives an error message. Error parsing MIB:NOKIA-IPSO-SYSTEM-MIB.txt Exception while loading MIB:Could not parse the file C:/PROGRA~1/ADVENT~1/ME/OPMANA~1/./mibs/NOKIA-IPSO-SYSTEM-MIB.txt The error occured at the line no: 976 ,column: 9. The identifier should not startswith number or special character.
Problem with SNMP OID syntax
I'm having problems with the SNMP OID syntax. When I do a get from this object: .1.3.6.1.4.1.20916.1.2.1.1.2 I get a 4 digit number (temperature), like 2734. This means, it's 27,34 degrees celsius. So, I've changed the syntax into: (.1.3.6.1.4.1.20916.1.2.1.1.2/100) But, then I get the error: The Monitor did not respond to the test request What am I doing wrong? Why can't I edit/delete the custom monitors via the webinterface? Regards, Leon
Erroneous Link Performance Counters
We are having some issue with the way utilization levels and error rates are calculated/reported. We frequently get alerts for high utilization on 1 Mb links between facilities, but when we check, the actual level is much lower. The attached PDF shows OpManager reporting utilization over 1 Gb in one direction and over 8 Gb in the other even though the interface is only capable of 1 Gb. Have you seen problems like this and is there a way to correct? Thanks.
Creation of all servers availability report through Crystal
Hi, In order to produce a percentage uptime for our server estate I need to perform some calculations on the data produced by the All servers availability report. I therefore want to create the same report in Crystal reports. I have a connection to the database through Crystal but I am having difficulty finding the fields I require and tables. Can you please advise the fields and tables I need to add to get the report. Thanks
opmanager security logs?
Hi All, Some users in OpManager have been making unapproved changes to the system, can somone tell me which logs I can review to help me identify the user(s) in question? Regards, BlueFire
Switch Ports Showing as 10Mbps instead of 1Gbps
Please could you help me as i have a number of ports showing up as 10mbps instead of 100Mbps/1Gbps? We are using Cisco switches. Thanks
Set This View As Default takes two attempts
I choose Sort By then Severity and then tick Set This View As Default, and the view reverts back to the previous view. It's only when I repeat this process that the view seems to take.
Custom Notification for Devices in Ops.Manager MSP Edition
Is there any option in Operation Manager MSP Edition that Notification are received only if the event is occured in between 8:00 A.M to 8:00 PM only.
how to use it
i am unable to use this please mail me about this MOHAN
Monitoring specific processes
I know this might be a stretch, but is there a way to monitor individual processes? For example svchost Thanks
OpManager won't start if SEP Management Server Started First
I'm trying to install OpManager on a server that is also used as our AntiVirus management server. OpManager won't start if SEP Management Server Started First If you stop the Symantec Endpoint Protection Manager service then start OpManager, then start Symantec everything seems to be ok..... I don't see any port conflicts.... something to do with Java Virutal Machine versions I think.....? What logs do you need?
unattended availability alarm
Hello, I got a problem with 3 servers, every few minutes i have an availability alarm generated bye Opmanager (7.023). But those servers are fully operational, even when i have the alerts. I tried to remove servers from Opmanager and re create them, but same thing happen. I use Service monitoring, Performance monitoring and Url Monitors for those servers. As it generates 30 (or more) mail per hour, it's very annoying .. can someone please help ? thanks a lot C�dric
Database problem
We had a problem on Friday with memory utilization that required the server that OpManager is on to be rebooted. After the reboot it appears that there seems to be a problem connecting to the database. All of our settings are gone but we can still see our recent alarms. Today a coworker updated us from 7021 to 7024 in hopes that this would fix our problem. It did not. Has anyone ever encountered this from a reboot?
OpManager not spotting additional memory?
On Monday evening I upgraded five servers with additional memory. From that point on they have been constantly triggering alerts, most at 100%. Yet if I check the server nothing of the sort is happening. It makes me wonder if OpManager somehow still considers the old memory value 100%, while the servers now feel free to move beyond that, hence the alarms and 100% values.
OpManager Doesn't Scale Well
We have been using OpManager for a few months now, and the CPU utilization on our server is through the roof. This product really needs to start using host based agents on the remote machines to send data back to OpManager. All of the larger product suites (OpenView, Altiris, etc.) do this for the simple reason that the monitoring host will get overloaded the large the implementation becomes. We are monitoring about 140 servers and about 20 routers and switches so the polling is quite intense. OpManager
New Business View fails to save
I setup a business view, move a few things about and hit save and then hit exit, yet I am then told "No Infra Structure View found with this name."
Switch interfaces set to poll 300sec but polls every 30mins?
HI, Switch is a dell powerconnect 5324. Half of the interfaces are set to 300secs and work. Others are 900secs. Two of the 300 secs always poll at 30mins. Tried changing to another value, left then set back to 300. Any reason or fix?
SMS
Hello, I'm trying to get the sms alert working. Over in the uk, most of the phones that opmanager say they support have gone end of life. I am able to get hold of a moto v3, but it only comes with a USB cable. Will it still work? Only I noticed it says it has to be a serial cable? Many thanks.
Limit Event Log Email Notification
I have an email sent to me when any server gets a certain event log. If a server get 50 of these in succession I get 50 emails. Is there any way to limit this - eg if an event occurs n times in x mintes then stop sending email notifications. Thanks.
Business Views order
Hi, I have just migrated from v.6 to v.7. On Home Page of OpManager, in Business Snapshot view, I can see just few business views. Is it a possibility to change which business views I can see there (I would like to choose Business Views in this view) from many views I have created in OpManager v.6. cheers Slawek
Custom Devices in OpMan - Same system OIDs
Hi there, We are currently running mostly HP DL360 servers with 2003 server. Most monitors we require work in Opman. However we run several different hardware versions of the DL360 which also use different MIB OIDs for the hardware but all use the same microsoft 2003 system OIDs. We really need to make several device templates for each hardware version but we are unable to create them properly as we can only have one associated with the microsoft 2003 OS OID. Is there any way to have more than one
support for WMI based disk performance monitors
I know this has been discussed in and needed before in v.6. I never got anything running, though I was offered some scripts. Being a windows shop primarily, WMI seems to be the possible choice in gathering disk performance on my production boxes. Things I'm looking for are average disk i/o, disk queue length, reads and writes/sec,, you know, all the metrics you can get running PerfMon. Does anyone know how to do this in Opmanager.
Opmanager - no data received on one Client PC
We have installed Opmanager 7 on 3 PCs. 2 PCs are receiving data from our servers but one PC is not receiving any data from the same servers except availability, response time and packet loss. Can anyone suggest what could be different on this PC that is preventing data being received ?
Issue with MSSQL Monitor
Hi, I got wrong alarms coming from MSSQL monitoring. Specially one alarm with hit cache ratio, the threshold is 80 % and I received for all SQL Servers alarm on this counter but value is les than 80 %�. How can we fix this issue ? Regards Philippe
CPU, MEM, DISK
Hi, i have a problem with the display of the CPU, Memory and DISK Tru64 UNIX SNMP active OPManager Version 7021 :(
Opmanager Login through Active Directory
Hi all! I'm trying opmanager 7...and I think it's really a very good tool, but I have one question : Is it possible to log in through Active Directory accounts? I would like to integrate it, but I've not been able to find it... Thanks in advance!!
Missing Interface Stats after upgrade to Op7 & SP7023
Hi there, We've just upgraded OpManager from Version 6016 to 7023 and have suffered the same issue as http://forums.manageengine.com/forumHome.do?forumGroupId=49000000002007&forumTopicId=49000002642901 where the Interface stats are missing for all servers, routers and switches. If you delete the device and re-add them, the interfaces start monitoring, but it would take us weeks to re-setup all our devices with the monitors, notification profiles, etc. I have also tried the RepairDB cmd. Any help
Two Interface with Opmanager
Hi, I have a server which has got two interfaces on which i am planning to install OpMnager tool. We have few servers which are a diff LAN so for me monitor these devices i will need to put the server on that private IP which does not have access to the internet so if have Opmanager installed on a server with public and private IP will the Opmanager take both the IP;s? and reason i having two interface is the Private network does not have communication with the Internet and for me to recieve alerts
Cannot report on devices using business view in 7023
In OP6 we developed a business view that had critical LAN/WAN systems defined for monitoring and reporting. Now, in 7023 even though we are able to select that business view we can't get an availability report for the devices in that view. We are only able to get all devices, all routers, all servers, all switches etc... What are we doing wrong? Help is appreciated asap as this is a part of our normal monthly reporting for which we've relied on OpManger. Thanks.
ROUTER IOS backup
Dear all, I have many Router and Switches of cisco, so I have a big problem of its ios backup. Any software are available int market, which is provide auto backup of all router and switches automatically.[
Adding a device
Hi, I recently added a device manually to the OpManager tool,however i am not getting any alerts for that device and when i try to configure the notification profile for the device , i see not interfaces managed . When i click on the Interface Tab , i can see two interfaces on that device in the Opmanager device section. I am using Free Edition of OpManager for testing purpose and i need to sought this out before buying it. The device has windows XP installed with two interfaces and i can see this
Changing Alert Variables
Support, I was hoping to change (or add) the alert variables. We have an SMS system that can process an email if its in a certain format. The format is, system test script status message where: system -- the name of the system defined in svhalert (eg. 'sva005' or 'ultra') test - name of the test (eg. 'ping_test') script - the name of the program which generated the alert message (eg. 'my_health_check.bat') status - either 0 or 1 to represent a fault or okay condition message - arbitray message to
OPMAnager Availability Reporting
We are still using Version 6 since we are still having problems with v7. Is there a way to get a detailed availability report from a previous month? currently, only last 30 day option is the only avialable. Is there a query we can use in order to generate this? Thanks
RUN OpManager 7.0 as a Daemon
Hi to all, now I started OpManager remotely on a server console .. with & , so I my putty console expire OpManager is shuting down the processes... So I there any other way ( I can start it in screen ! ) to run OpManager as a Daemon ? Best Regards, Georgi
Backplane utilization problem
Dear all, I am not able to received backplane utilization of router and switches. In my opmanager CPU utilization and MEMORY utilization working ok. Please replay me. My snmp is working ok.
Change of IP
Hi, I am planning to change the IP of the server on which i am running the OpManager tool, once the IP is change ,will a restart of OpManager to the get the Tool running with the new ip address or should i have to change some settings. One more i would like to know where can i find the polling interval for a device. Thanks, Santhosh
Servers listed more than once in CPU Utilization report
I have version 7 and I'm monitoring 7 Windows 2003 sp1 servers. The cpu Utilization report shows each server more that once with different stats for each time it is shown. I'm using WMI monitors. I'm also including Csprint 0% 97% 3% Ccsdb 0% 83% 2% Ccsdb 0% 97% 1% Csprint 0% 43% 1% Ccsdb 0% 22% 1% Ccsapp 0% 2% 0% Ccsapp 0% 1% 0% Ccsapp 0% 1% 0% Ccsapp 0% 1% 0% Csprint 0% 13% 0% Csprint 0% 24% 0% Onity 0% 15% 0% Onity 0% 19% 0% Flash 0% 21% 0% Symantec2 0% 4% 0% Flash 0% 4% 0% Onity 0% 8% 0% Onity
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