Config File Manager
I am getting the error "Error retrieving config file " in config file manager. Where is the log file that I can look at to try and determine what the "error" is?
When will OpManager use more then one CPU?
Looking for a time line. I have OpManager installed on a Redhat Linux 5.2 server. The server has 4 CPU's, 4 cores each, and 32GB of ram. OpManager does not take advantage of any more then one CPU and will not use more then 2GB of ram. Is this going to be fixed soon? -Adam
OpManager backup DB
I backed up my opmanager DB. But following messages are coming. How to fix that? WARNING: The PKName :: TempOnMaintenanceHourly2007_11_29_20_PK of tableName :: TempOnMaintenanceHourly2007_11_29_20 has 39 characters. Jun 22, 2008 11:00:06 PM com.adventnet.db.persistence.metadata.parser.DataDictionaryParser getPrimaryKey WARNING: The PKName :: TempParentDownHourly2007_11_29_20_PK of tableName :: TempParentDownHourly2007_11_29_20 has 36 characters. Jun 22, 2008 11:00:06 PM com.adventnet.db.persistence.metadata.parser.DataDictionaryParser
Custom HomeScreen?
would it be possible to change the layout of the front screen? we would like to use both the infrastructure and business snapshot as a live system status style display. however currently we cant display more than 10 lines without using the more option. ideally would would live to show around 20 lines to show in detail alot of our services that are live. even if it ment we lost the alarms graph or availabilty distribution. is there any way we can change this view?
No monitors working after license install
We've just purchased OpManager Premium. I had been using it previously with the 30 day evaluation license. After I received the purchased license and installed it, none of the monitors are working for any of the devices. I've tried shutting down and restarting OpManager and restarting the server that OpManager is installed onto but with no success. Can someone please shed some light on what could possibly be wrong? Thanks Joe
How to remove Google Maps from Business View
Hi, Is it possible to remove Google Maps from Business View? Thanks, Minh
Issue with OpManager's Windows Service Monitors and Same Dis
I already created a ticket, but I am posting in the forums so everyone is aware. We are having an issue with OpManager 7, 7102. We have seen a situaton with OpManager's Windows Service Monitors where if the same display name for the service exists on two servers with different windows service names, then OpManager erroneously shows the different service name as down. Here is the evidence: 2 Exchange Servers. 1 is Exchange 2003, 1 is Exchange 2007. Both run POP3. Exchange 2007's service display name
OPManager gone strange....
Hi, OPManger has decided not to let me view any of our systems, attached is the home page i`m getting on opening. Also attached is the Infrastructure view also which is blank. I have shut the server down and rebooted and repair db also, no difference. Any idea`s??
OpManager says interface is down, but interface is up
Hi, Recently, my Opmanager reported that my router interface constantly 'went down' for a few minutes and then 'went back up' minutes later. However the interface is very much up and running. This has happened a few times within the span of a few hours. It seemed like Opmanager was unable to ping the particular IP of the interface at certain intervals and reported it as 'down'. This was the first time in a very long time that Opmanager behaved this way and I have yet to find an explanation for this.
Feature Suggestion
When you are on the "Add Device" page could it be possible to add a "select" or "deselect" all box for the "credentials to use" part? As I get add more devices from different areas that have different credentials i have to manually go through and remove all of the selected boxes when there is only one I really need. Thanks, Joe
Problem getting data from dataset
I attempted to parameterize a value in my test using a csv file. When running the load test I received the error "Problem in getting Datas From Dataset. Please check the Dataset Configuration in Parameterization." After numerous attempts to fix, I just deleted the csv file and set the values back to their default value. Running the test resulted in same error. Deleted the transaction and load test, recreated transaction and load test - nothing parameterized yet still receive the same error. Any ideas?
URL Monitor reports, high response times
Hi, We've just set OpManager(7102) to watch 32 URLs we host. The response times for these are incorrect as any machine on the same network pinging these URLs will get 1ms consistently. Our urls in OpManager are showing 15-2281ms response time. Is there a better way to get OpManager to return accurate response times while monitoring URLs?
SNMP scan returns incorrect System Type for HP Procurve swit
I'm testing OpUtils and found one problem. We have both HP Procurve 2626 and 2810 switches installed. When I do an SNMP Scan, the Procurve 2626 switches are listed with a System Type of "hp procurve switch 2626-cr" but the 2810 switches are listed with a System Type that is actually a device's DNS Name. Any idea why the Procurve 2810 switches are not listed with the correct System Type?
OpManager alert messages list
Hi all, I want to know something. That is OpManager's alert messages. For example: error, warning, exception. And how many alert messages are there? What are the keywords? I'm waiting your mail. Thank you. BR, Erdenejargal.B
Error while Connecting to Machine# User credentials erro
Im getting an issue trying to get remote control to the server that has the probe installed on it, WMI is working fine as i get reports on other WMI stuff, and the login credentials is what i use to loginto the server [27 Jun 2008 11:41:07] Installing the remote control agent in the device : support.pilot.local.pilotaronlap [27 Jun 2008 11:41:08] Copied file C:/PROGRA~1/ADVENT~1/ME/probe/./RemoteControl\agent.exe to remote system - support.pilot.local [27 Jun 2008 11:41:08] Copied file C:/PROGRA~1/ADVENT~1/ME/probe/./RemoteControl\install.iss
Cannot Start the SD+
Hi All, I upgrade the SD+ from 6015 to 7000 but finally upgrading to the 7000 is failed at 99%. So, I Uninstall the 7000 and Restore Full Back of 6015. Now, Here is the problem. "Unable to start MySQL server on port 33335. Please free the port" This Error Message appeared and I understand that i need to end mysql-nt.exe from Task Manager. Ok, I start the service with run.bat but now this time... The error message appear like that "Failed to start the server. Please refer logs for more details." WHAT
OpManager On Startup
Just wondering is there a way for OpManager not to open upon startup? I've removed it from the startup panel and didn't see anything in the registry. I am doing this because I am only a part-time Admin (due to the facility being small) and I share a computer with the night shift operations manager. Already installed OpManager on the server, but it was running rather sluggish (upgraded the memory by 512mb (now 1 gig), can't upgrade any more due to their budget). I am getting complaints from the night
Exception occured in savePolledData api
Hi, Can not add perf monitors to new devices. Can not add perf monitors to existing monitors. WMI/SNMP does not matter. Tried repair. Tried http://forums.manageengine.com/forumHome.do?forumGroupId=49000000002007&forumTopicId=49000002643739amp;highlight=exception+occured+savepolleddata+api Categories do not work. e.g. add windows 2003 do not get monitors. Thanks Gary
Configure threshold
In a user guide it is said to click Graphs and Thresholds under configure menu... I simply can't find this command My main purpose is to alert an e-mail on a threshold event. What about thresholds which are notified in Monitors are they able to generate e-mail?
Request: Customization of pages
Hi, Could you include the ability to customize the serverpage. It seems that only "Service Monitors" are shown, not the "Windows service monitors". This would be a nice feature as you directly would see the affected services. The ability to edit the view of "business views" would be very much appreciated. I have about 50 business views, and more are coming. I would however like to have only 10 of them visible, as we will try to involve helpdesk personel to opmanager. 50 or more pages is not effective
Help with mail server settings - getting all kind of errors
Hi, since I am new somehow the system is giving error to have my question here ! so I attached. please read the attachment. Thanks, --Maysam
Cisco Router not graphing
I have a Cisco 7206 that sees the interfaces but does not show graph data. I have included a screen shot. Anybody know why this does not graph? Thanks Marty
Notification profile for all monitored devices
Hello, We are currently monitoring 73 devices, of which i initially manually set up a notification profile to just my email address. I want to add more team members to be notified of device issues. Is there a better way to get all existing modified than manually adding a new notification profile to each device? thanks
opmanagergraph_Info.xml (<type>multiplenode</type&g
Hi all, I have a problem concerning the monitoring of my custom OIDs. In fact, I have a "multiple" oid and I request the state of my ports, it sends me back the state of my 4 ports like on this picture. [URL=http://img132.imageshack.us/my.php?image=monitorseveraloid2qy.jpg][/URL] But I would like to have a threshold on each of these values. For example, for the .0 oid, the value is 1 and it means the device is down, the value 5 means that the device is unknown... I would like to monitor these 4 ports
Dell server monitoring
Guys, We are getting a lot of false alarms from Opmanager configured for Dell Servers. Monitor Name TemperatureProbeReading Protocol SNMP OID .1.3.6.1.4.1.674.10892.1.700.20.1.6 Instance Value .1.5 340 .1.4 300 Monitor value .1.3 180 .1.2 360 .1.1 350 Units Tenths of Degree Centigrade Anybody have an idea about this? I'm not sure whether the Dell Server administrator is broadcasting the values in Units Tenths of Degree Centigrade or Degree Centigrade !! Or do we need to configure the opmanager Threshold
Unable add a device after delet it
Hi, I have OpManager 7102 and SQL 2005 DB with compatibility level 80. When I add a device by IP address first time I have not any problem but if I delete it and add again I don't see this device in OpManager. What can I do ? Slava
Availability Statistics problem
Hi guy, We are using OpManager 7 and its working fine. Only problem is since last month 19, availability data is not being saved to OpManager. When i click on a device (any device router, switch, servers etc... all are same) and show availability for last 30 days it shows the following: Availability Statistics Options Uptime(%) Today 100.0 Yesterday 99.639 Last 7 days 0.0 Last 30 days 100.0 This week 0.0 Last week 0.0 This month 0.0 Last month 99.919 As you can see we don't have any data for last
Availability Report - limited to business hours/days
Hi, We would like to create timebased availability reports for some servers like: - only during business hours from 7:00 till 18:00 - or only on week days - 24h 7/7 - 24h 5/7 In following topic" How to create a report limited to business hours only" from (08/05/2008) was mentioned that this would be available in he next hotfix. But we don't see an option in the current version of OPmanager (build 7102). Is there a way to create timebased reports (eg report of last monts between 7:00 and 18:00) ?
VM and OpManager
Hi All -- Will OpManager and Netflow Analyzer work if configured as VMs on an ESX server? Thanks.
OpManager restore DB
Hi all, I have some question about OpManager restore process. my OpManager version: 7020 Than I backed up the data from this OpManager (7020). I restored DB in other server. But It couldn't restore every server. When I entered the restored DB, there is appeared following error message: Status Message Unable to fetch Managed Object details for the object : x.x.x.x How to fix that ? Thank you.
monitoring success of Events??
Hi, my Sophos Antivirus performs an update every hour. If this update is successful, an event is generated. If the update is not successful, no event is generated. Is there a apossibilty to create a monitor in opmanager that gives me an alarm, when an event is missing for a specified period of time? Regards Juergen
Message body is short in WEB Alarms and Alarms Windows
Hi, i found one problem with a web alert. ... so I mean. I send a test snmp trap with any device to my OpManager 7102. OpManager forwarded it to my e-mail normaly : "Message: testEvent is received from 10.124.144.176 with the following related information : sysUpTime: 0 hours, 51 minutes, 50 seconds. , snmpTrapOID: .1.3.6.1.4.1.3955.1.3.70, testMesg: This a test of the alert subsystem. If you can see this message your alert subsystem is correctly configured. Device: 10.124.144.176 Category: Server
Edit Criteria for profile to occur between times
I wanted to Edit the Criteria for a profile assigned to a device and select the Apply this profile during the below mentioned time window option to specify that the notification should only occur during business hours Monday to Friday. When I do this the alert fail to be sent. I can get it to send if I specify 00:001 to 23:59 every day, but as soon as I try to make the time more specific or reduce the days, it fails to send an email alert. OpManager version 7102 currently in Evaluation on Windows
Unable to remove many monitors
We are evaluating OpManager for network device management. As an example of one of the issues we are experiencing with OpManager, we have a Cisco Catalyst 4506. I selected to Add Monitors for CRC Errors, Bits In and Bits Out. This created over 600 monitors on the device, 3 for each port. There appears to be no way to remove the bulk of these. If I go what appears as the easy route and select Add Monitor, and simpy UNcheck the monitors in question, they are not removed. If I go to the SnapShot page
Yet another feature request: Notifying groups by email/sms.
Hi all, Is it an idea to add the ability to notify groups of engineers by email or SMS? This should then be done by Notification profiles and it would be convenient if it would be possible to configure on device level too.. What I'm thinking of is creating a list of specific email and/or SMS receivers. While configuring the devices you can than specify either specific email or SMS receivers or a group of members with selected email/SMS receivers. Currently it looks as if you've to add email/SMS receivers
Allow multiple choices for additioanl fields
When adding customized additional fields, we can only choose one item from the pick list. However, we hope we can choose more than one items, e.g. impact on several departments.
request: custom link
Hi, You have recently included custom links to open an object with VNC or web. Is it possible to open object with Remote desktop as well? regards Bj�rn
Feature request for "Downtime Scheduler"
Hi! I've configured a "downtime scheduler" entry for restarting all servers each week. As expected I didn't receive any SMS for this time. But now, I activated sending traps on the servers. Traps are sent by SMS although the "downtime scheduler" is running. Is it possible to create a checkbox at the "downtime scheduler" configuration that traps shouldn't be sent, too?? That would be a nice feature. Regards, MokMok
Poll using TCP
Hi All, My problem is that two of my servers are not pingable. Therefore, I hace to use TCP polling. I configured TCP poll for port 22 and then 80. However, in both cases OpManager can see that the device is up, but for packet loss it shows N/A or 100%. As a result, it shows 100% unavailability on graphs and reports. Please help to correct availability monitoring using TCP polls. Thanks in advance! Bithajcs�r
Custom Monitor Graph description not making sense
Hi, i have created a custom monitor using a QoS mib from Cisco. The custom monitor work fine but when i go and look at the graph the display appears to be presenting index numbers of the map class, i can see no where where this can be changed. this is crucial to use rolling out the product to our clients. i have added an attachment showing what i am getting
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