Problem with WAN RTT Monitor
I'm running a trial of your OpManager build 8005. I'm trying to setup the WAN RTT Monitor, I've setup the write communitry string on both router and opmanager to be the same, but when I try to add the router it keeps on saying "SNMP write comunnity maybe wrong".. So I proceeded in doing the added recommended commands which is "snmp-server host <opmanager server IP> traps <host community string> rtr" into my router. It says I've succesfully submitted to the device, but when i check the configuration
Creating multiple Ethernet interface templates
Hello, I'm hoping to find a solution to create multiple Ethernet interface templates for use with different switches and routers being monitored by OpManager. We're running build 8005. I have different Ethernet interfaces on various switches and routers in my network that I'd like to monitor utilization upon. At the same time, only having an Ethernet interface template is restrictive -- a threshold for a switch might not be the same as what's needed on a router, or even different ports on the same
Stop Alarms on Desktops but display up or down
How do I stop the alert messages for devices, however I do want them to show a Red/Green status for up or down? If I click off polling, the messages stop, but the status is always green.
Add background image
Hello, i like to add a new map on OPmanager version 8, i put the new image into /maps directory but don;t appear on the new business view process. the image size is 742 x 588 on PNG and JPG types. What else do i need to do?
mysql-bin.000 Files
Our server has a growing number of mysql-bin.0000x files in the mysql/data folder. Can these files be deleted? they are growing very quickly and the server is running out of space shortly. Also we are trying to setup a failover server. When ever we try and replicate the database over for the first time (We are following the steps that are displayed during the installation.) It comes back with an error. Saying that it is unable to start the mysql server (this is on the backup server) what should i
Skinning/Complete Customisation
Hi there, I am using a demo of op manager, one of our requirements for an SNMP Monitoring software is the ability to fully customise the way it looks, currently the 'templates' are very VERY confusing, is there a way to build a custom template without having to edit a load of Java...this '.do' extension isn't a physical file from what I can tell so although editing of the HTML is ok, nothing seams to be particularly straightforward enough for me to just simply edit the pages. do you have a tutorial
Monitor Latency Device to Device.
Hi, I would need help here. Can I monitor Latency between devices? Let say border routers to the dslams. Is it possible? Please get back to me soon. Thanks! Cheers!
connecting to asset in ServiceDesk Plus
I have added 2 serves in the assets section of ServiceDesk Plus In Opmanager I can link to one server but not the other. What is the connecting parameter. I was thinking that as long as the name is the same they should be related however this is not the case as the asset details (in SD+) and the name in Opmanager are the same but they cannot see each other. When I click on device info in Opmanager I get a message that device has not been added to SD+ or the SD+ service is not running (it is). Any
Feature Suggestion
Wondering if there is a way to make editing SNMP Trap Processors easier. When I added a bunch from a MIB file they all got added as Critical. I am now having to go into each one individually and change them to Attention. So it would be great to have a way to modify them in bulk. Also, when you are currently editing a trap processor after you successfully make changes to one it returns you back to the very first page of the trap processor listing. If you happen to have a lot of trap processors in
Too many trap messages
Hi we are getting too many traps made up of the following No Trap Parser defined for received trap: Enterprise: .1.3.6.1.2.1.10.21.2 Generic Type: 6 No Trap Parser defined for received trap: Enterprise: .1.3.6.1.4.1.9.9.41.2 Generic Type: 6 How do we stop these please ?, its hurting performance and our ability to find "real" trap messages. Regards Scott.
OpManager won't start after update
Hi community, after updating OpManager 7202 to 8006 it won't start any more! Hangs at about 75%, "Configuration completed" ==================================================== INFO | jvm 1 | 2009/04/06 16:42:11 | No response from the Primary Server as it may not be running. Unable to connect. INFO | jvm 1 | 2009/04/06 16:42:11 | INFO | jvm 1 | 2009/04/06 16:42:11 | Primary Server may not have been properly shutdown in the last run, resulting in the Database not being properly updated. INFO | jvm
Google Map
Is there a plan of implementing the Google Map API also into the OPMANAGER?
Database and Application Migration issue
We have moved our Database to a new SQL 2005 server, and we have installed the application on a new server, and we are able to connect and see all the business views and devices, but we are unable to view any historical data, such as port utilization, dashboard information, etc. It's like it is starting from scratch. Any help would be appreciated. Thanks
Upgraded to Opmanager 8 and Drive Space report issue
Just recently upgraded to Opmanager 8 last week. When the Drive Space Report gets email it has reverted back all jumbled up, it was like this in Opmanager 7 until Kevin at Opmanager fixed it. This mind you took over a year to get a resolution which is pretty poor. It was promised so many times in hotfixes but some files were copied to sort this out! Hopefully this can be resolved in version 8 asap please as we use this report everyday. Also in version 8 the graphic displays have also disappeared
Missing interface stats on V8
We are looking at OpManager for a couple of customers. I have V7 running on one machine and V8 running on another beside it. When I add a Nortel ERS 5520-24T-PWR switch the V7 config shows port statistics and graphs, but the V8 only shows N/A and No Data. Under V8 to see this data do I need the Network version ?
Hotfix 8006 released
Hi All, We have released the HotFix 8006 for OpManager 8.0. It can be applied on build 8000 or above. Here is the list of issues that got fixed in this Hotfix. 1)Error "Database disconnected" has been fixed. 2)Provision to view the "About" and "Register" link is removed for Read only users. 3)Interface name with special character are listed in customizable dashboard widgets. 4)Unable to add used/free disk space monitors for Netware devices has been fixed. 5)Option to monitor the cumulative resource
How to monitor Informix with OpManager
Hi all, I am trying to find a way to monitor Informix with OpManager. I have managed the RedHat server that it resides on. But unsure how to go about the Informix side of things. I used the monitor scripting and that works and outputs queries to a output.txt file, but it seems that functionality only works with Application Manager, not OpManager? I also heard that you can monitor Informix with SNMP but do not know the OID's etc. Any help in this would be much appreciated. Regards Joel
VM's not showing up on ESX 3.5 server
Hi, I have 6 ESX 3.5 servers and 5 of them are showing up fine in Opmanager but the last one stubbornly refuses to display any VM's that are running on it. Using the mib browser I can see the VM info pulled from the server and I have double checked all the snmp settings on the host but still not having any luck. Anyone got any tips or suggestions? cheers Harvey
Business Views - Cannot edit
Hi, We currently are having a problem editing the Business View maps both in MapMaker desktop client and the Web edit, both timeout. The MapMaker application lets adds/deletion from the map but does not allow customization of the individual icons or sizes, it displays nothing when right clicking and then selecting Properties. We are running OpManger 7204 with a Microsoft SQL backend. Please advise. Thanks Chris Gibbs
Change opmanager tomcat default port 8005
Dear Support, I installed another application (running tomcat as well) on the server running licensed opmanager 7205 and opmanager service fails to start. Have trace the wrapper log and it shows that the port 8005 is in use. I have tried to change the port number in server.xml in tomcat conf directory but upon restarting opmanager services, the server.xml file is been replaced back with the original copy. I need to run both application running tomcat on the same server. Pls advise how to change opmanager
Our customer want to draw a line in the Network Views of Map
Dear OpManager support team, Our customer want to draw a line in the Network Views of Maps tab. Refer the attached picture. Our customers use the NetScreen RX firewall device and windows server 2003 etc. How to draw a line in the Network Views. Thank you in advance, Ko Young Suk Telemant corp.
MSSQL not running on this server (on a SQL server)
I'm getting this message when I try to add an MSSQL performance monitor. Also, it says the MSSQL windows services are not running, even though they are showing when I click "discover services". My credential tests says snmp/wmi passed.
Server Availability Report Error
Hi, I am facing a issue, when i click All server Availability report, if i select last month from report option it is showing all 10 available server but when i select custom period it is only showing 6 server. Kindly someone help me for the issue. Thanks for the support. Vimal
opUtils screen resolution
Hello support team, I'm using a secondary monitor on my computer. The main screen is 1920 x 1200, the secondary is 1280 x 1024. When I open opUtils on the second screen it looks like the screen width of some opUtil pages is set to a width of 1920. This happens with e.g. the IPAM screen, SPM single switch detail display but not SPM main display, rogue detection "Discovered" but not "Rogue", "Guest", "Trusted" Can that be fixed? Regards, Goetz
Interface Refresh
On all of my switches we use the description to name what the port is connected to which changes occasionally. I have tried to do a rediscovery and it did not update them to the new description's that had been changed. What I ended up doing is removing the device and re-adding it in order for it to be updated. Is there a better way to accomplish this? If so is there a way to schedule Opmanager to check that value on a periodic basis? Thanks, Joe
Feature Request : Page Advance button at bottom of pages
Currently you must scroll all the way up to top of page in order to advance the screen to the next page. A similar button at bottom of page would help quite a bit. Also the screen must be scrolled to the right in order to click the advance button. Moving it closer to center or even to the left would be helpful. Thanks in advance.
UPS Dials not working
We have 2 devices selected as Powerware 9390. The monitors all work and collect data, but the UPS Load and UPS Status dials are not populating. Are we missing something? There were earlier posts about modifying ups_monitors.xml (the data for the Powerware 9390 is not in the file), which I've tried. Shouldn't standard devices already be in the .xml file? We're using Opman 8006. Thanks, Andrew Williams
MySQL to MS-SQL Conversion
Good day all -- I have seen a topic discussing the conversion of an OpManager MySQL DB to an MS-SQL DB but can't seem to find the post now. Could someone point me to that post or provide the instructions for that conversion please? Thanks.
Switchport Manager hangs at 43% on 6509 switch scan
We have Firewall Manager so I decided to install and test Oputils to see if it is something I could use. It installed OK and I added a router and a switch then started the scan. It starts OK but stops at 43.23% and does not proceed any further. The switch is a Cisco 6059 with the internal router installed so the router IP and the switch IP are the same. So far the partial scan does show MAC addresses but not resolving to IP yet. I am assuming that the resolving will happen after the scan is completed.
Disk Utilization for particular partition
Hi, any method to let Opmanager to monitor particular partition, example C drive only or C and D drive in separate Threshold?
Monitor APC Switched Rack PDU
I have an APC Switched Rack PDU that I want to monitor current load and a few other alarms. How can I do that? OpManager recognizes it as a UPS but it is not one. It is a remote controllable powerstrip. Thanks.
Custom GRAPH for Custom Monitor
Hi, I try to monitor session COUNT to RSERVER via CISCO ACE MODULE I find that SNMP OID ".1.3.6.1.4.1.9.9.470.1.1.3.1.14" return current connection count to one of my server I do: 1) in conf/opmanager_graphInfo.xml I add: <DEFAULTGRAPH Name="W78RserverConnCount"> <YAXISTEXT>No Of Connect</YAXISTEXT> <DISPLAYNAME>W78 Connet Count</DISPLAYNAME> <name>W78RserverConnCount</name> <Vendor>Cisco</Vendor> <Monitor>Resource</Monitor> <Description>Monitors the Number of active session to W78</Description>
Interface Threshold in v8.0
In previous versions of OpManager, it seems there was a method to set the utilization threshold for an interface. Is this still an option in build 8006?
Terminal Server Licensing
Hello, Who would like to monitor the number of licenses for terminal server? Is there a mib or monitor or any purpose? greetings
Problems with SDp on same server
Hi, We have some problems. We are running SDP 7506, we recently installed opmanager 8006 on the same server. We were unable to get opmanager to work, after troubleshooting we changed the ports and now it is working. When we have both op manager and SDP open in ie7 in seperate tabs op manager; *every time we click on a link in op manager ie. to look at a business view we need to log back in *when clicking on the dashboard link it shows nothing If we close the SDP tab op manager works correctly again
Instance name not used in widget
Hi, First, Opmanager 8 is awesome... Nice improvements ! Second, I use "DisplayNames" for some monitor I have which uses instances, In a previous post Here for a reminder I mentionned that and that it worked very well, however, the new dashboard widget (Last N hours Value for a Performance Monitor) doesn't uses these names, but the instance number. However it still work when opening directly the monitor in the device snapshot so the data is not lost by the version change. Is it possible to have the
How to Enable SNMP in Solaris
Dear Friends, I have installed opmanager Software in My Windows (Desktop PC (192.168.1.14) is my PC Ipaddress) for Monitoring the Solaris Servers. 1. How to enable and configure snmpd on solaris, What are steps necessary? Previously I told about this issue in my preivious Problem. some friends given some information. But i didn't understand that. So again please tell me step by steps to configure SNMP in soalris. i have attached here my /etc/snmp/conf/snmpd.conf file. cat /etc/snmp/conf/snmpd.conf
Configuring for first time
Hi Guys, we have licensed OpMgr build 8005 and MSSQL DB 2005, I'm configuring OpMgr for the first time. I have already passed the dial graphs and credential issues, but I'm going to slow with the setup. Tried to learn with the "how to demos", but our internet connection seems to slow, it could be very useful to download them direct. I appreciate your help in advanced, here the problems: 1. How can I configure the alerts thresholds for all Windows Systems without going one by one. 2. Have already
How to configure SNMP on linux/solaris for OPManager
Dear All, I am trying to configure SNMP service on Linux & Solaris 2.7, but couldnt get any stats on OPManager interface, even not CPU utilization, not disk utlization etc. Plz help accordingly. and i need also snmpd.conf file. Regards; Asim
Business views and maps need overhaul!
Hoping others will add to this, as some posts were added to the snap shot page sticky and was off topic. I think the maps and business views are in need of a major overhaul! Besides the ability to edit in the web view instead of on the server itself, there hasnt been any changes to the maps since it was implemented. Im my opinion (and my coworkers) the edit view looks better than the map itself. the opmanager team added google maps, which some of you obviously like, but since I am in charge of watching
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