Templates and sysOID
Hi Is it possible to configure more than 1 template for a given sysOID? This would be helpful because I have Win 2k3 server machines with different purposes and I would like to create a template with different monitors and thresholds for each of the different uses. Example; one server is used for process control and I want to monitor disks and cpu usage agressively. On a second server, I have a SQL database that needs different monitoring. On a third, I have a less critical system with less monitoring.
Interface History
I'm only checking out the demo version of OpManager 8, but I have a quesion about History - in this case Interface history. Is there a way of storing more detailed history? If I pull up a WAN interface that I'm monitoring, I see traffic for today. I can click on the little magnifying glass to pull up specific info and change the report options. Detailed history is good for today and yesterday, but if I put in a date/time range for 3 plus days ago for only a 6 hour period, it shows an averaged hourly
horrible trap receiver performance
Hi, We are experiencing horrible performance of the trap receiver in OpManager. After only a few days of operation the time from a trap is sent from a device until it is displayed in OpManager is several hours. This behavior has been observed both using 7102 and 8005. Is there something we can do to speed up the trap receiver? As it is working now it is of no use for detecting problems in our network. Best regards Terje N.
How to delete alert/reset poll status OpManager, details plz
I am needing to develop a work around to the scenario where OpManager notification profiles are only executed on an initial alert and not a repeat on the next and following polls. The "one time only until cleared" action is fine for most situations but I am needing to handle a few alerts differently, where the notification profile is executed each and every time the alert condition exists on a poll. The workaround I am trying to implement is to delete the alarm which will cause the entire event to
The unite of data from one server and his RSA ?
I have Servern(IP-1.1.1.1) and RSA(IP-2.2.2.2) inside it. How it is possible to unite the monitoring data from this server and his RSA in OpManager ? Slava.
OpManager 8 and MSSQL 2005
Hi Guys I would like to know if is possible to migrate the MySql database to MSSQL 2005 in new version of OpManager... (version 8) The process of migration is the same than older version? (version 7) Thanks advice
VOIP eating away revenue?
VOIP is good and I make heavy use of it and save a lot on my national/international calls. I believe that VOIP only benefit consumer and is indirectly eating business of all telecom carrier thereby dent telecom business. Do we see Telecom providers (wireless/wireline) still thrive as did in late 90s and early 2000 while VOIP is penetrating and choking most of the networks.
OpUtils 5.6 AD Question
I can't find too much documentation on how AD integration functions with OpUtils. How does it check whether or not a device is in AD? What credentials does the account require to check the domain controller? I configured OpUtils to check AD but I have some devices on a subnet that show as in AD and others that don't. I can see no difference between the devices that show up and the devices that don't.
SSL/CLI Doesnt Seem To Work?
I am running that latest/newest OM 8 in a mixed environment of mostly Linux servers and some Windows servers. I can ssh as root from a shell on the host running OM, to any other monitored server. However, if I use the same root credentials for an ssh connection test in OM, it always fails? Any suggestions?
Report Help
Hi, I need to create an availabilty report monthly. Report must show availability for peak 8AM-6PM Daily M-F and Off Peak 6PM-8AM M-F and 6PM Friday until 8AM Monday I've sent a ticket a few days ago with no response yet. any help would be apreciated
Unable to add devices
Hello guys, I wonder if anyone of have faced this issue earlier... I have recently bought a license of OpManager 8.0 Premium for 300 clients. When i try to add a single device, it says the device added successfully. But when i search for the device, i find nothing. When I discover the entire range of my network, it displays most of the machines as Unknown devices. It also displays some Servers in the list, but it doesn't add any of the servers to the database. It just adds the unknown devices. I
Deleted Device but still says Device exists when readding
I added a device at 192.168.1.240. I then deleted it. Later I needed to add it again. When I do it tells me that the device already exists. The device is not found if you do a search for device. The device does not show up on the map either. Any ideas how to remove it from the database so I can add it again?
Problem with Downtime scheduler
Hi! I have a problem with the downtime scheduler in OM8. According to a hardware update (I have changed some switches) I deactivated monitoring for the affected devices with the downtime scheduler. At this time all worked fine. I finished my work earlier than expected and reset the end time of the downtime scheduler to nearby now. Short example: old downtime scheduler end time: 10:45 finished work at 10:17 reset downtime scheduler end time to: 10:15 In this case the event handler didn't reset the
not able to monitor the physical memory used...
we r having windows 2003 R3 Ent.Edn. i cant able to monitor the physical memory utilisation. when i test this monitor it gives d error msg SNMP is not configured. i can monitor the CPU,Memory & Disk utilisation thru snmp. for physical memory the SNMP OID is changing. Device Name ******* Monitor Name lnMemPhysicalRam Protocol SNMP OID .1.3.6.1.4.1.334.72.1.1.9.7.0
Total bytes Transfered in accurate opmaanger 8
HI I have noticed that the Total bytes Transferred is inaccurate. It is only showing about 1 % of what is actually going through the interface. Please see attached. Is their a setting that needs to be changed? Thanks
locale problems in OpManager 7
As update from v7 to v8 is unavailable - the question is about v7/ start was here viewtopic.php?p=1212071#1212071 (sorry, I have not enough posts to post URLs in messages) opManager uses embedded MySQl db 1) We desided to try SD+ solution (v7.5) and integrate it with OpManager. We use russian as language for catigories, so when we are trying to configure Notification profile from opManager to SD+ we see "?" instead of russian letters. In SD+ all text is Ok. (2009-02-19_105144.png) 2) About printer
Switch Port Mapper Works in Oputils 5, but not in OpManager
When we purchased OpManager, it was with the understanding that it comes with switch port mapping capabilities. Having contacted support previously, we were told that although OpManager does not support mapping of 3Com switches now, it will in the future. We have now moved to OpManager 8 and are still unable to map switch ports. We've also tried the switch port mapping in OpUtils 5 which maps the ports without issue (please refer to the screenshots included). When can we expect this feature to function?
critical and clear severity Traps
Hi, I see that Traps (critical and clear severity) received from the same device does not unite in one problem and is displayed as two different problems. That it is possible to make for their association ? Slava.
Oracle monitor
Hi, Is there an Oracle monitor in opmanager? IT says so on your homepage - do you refer to the windows service or what? I cannot find any other. Is there a monitor for oracle that is similar to the MSSQL-built in monitors? I�ve done some searching as well, but no luck - I just get dB config error ;-) I�m using opmanager 8005. regards Bj�rn
New in handling OPManager
Hi to All, Its my first time using OPManager and i badly need your help. So here it goes... Device templates were already configured for the different kind of servers (Windows, Unix, Linux), so all i need to do is go to Admin menu then click Add Device menu and input the ip address. Upon viewing the added device there are nothing to be monitored which should not be the case since there were already templates created. What should I do/check? Can you also send me other sites where I can learn more
TCP Service Monitor Default Timeout
What is the default timeout for TCP Service monitors before OpManager determines that a Service is down ? I'm not referring to the Threshold Alert Response time that can be set in the "Edit Monitor" dialog, but rather the time OpManager will wait for the tcp connection to setup before it marks the tcp service as down (assuming the user did not setup a Threshold Alert). thanks, Greg
IE 8 support
I'm having considerable issues getting OpManager to work with IE 8. I can't get past the logon screen, it just sits there spinning whereas with IE 7.. works no problem. I enter the userid and password, hit "Login".. and nothing happens.
IP address and device name
Hello Everyone, My problem is i dont how to detect the device names automatically, because some of my devices are discover as IP Address and some are by their Device names. I dont know how to detect them by names automatically. I have my snmp enabled and rediscover them, but still the same. Please help me with this problem.
Monitoring Field in Device Configuration
Hi all, recently i configure OpManager for monitoring some device on my network. One of this is a router. I desire that OpManager test the connection with the router every 5 minutes. This is simple, but ... i'm not able to fix the Monitor field in the device configuration at 5 minutes. I have another device (same like this) and in the other i'm able to fix the Monitor time at 5 minutes. I try delete the device and reconfigure another time, but is like when i reconfigure the same device parameters
Netflow Plug-in and MS-SQL
Have just upgraded to OpManager 8 (plus hotfix 8005) and first impressions are pretty good. I'm interested in getting the Netflow Plug-In but the FAQ says this is not currently supported with an MS-SQL database. Can you advise when MS-SQL support will be added? I'd much prefer this over a standalone installation of Netflow Analyser. Kind regards AdamB
APC InfraStruXure Manager!
Hi there, I just started using OpManager to monitor our datacenter and specifically to monitor the environmental values. We are using APC's InfraStruXure Manager (IM) and I want to configure OpManager as a trap receiver for the IM so that I can start a local program when receiving an alert. I don't have a clue yet how to configure OpManager as a trap receiver. I already discovered the IM, but don't know how to associate performance monitors with this specific device. Any help is welcome. Thanks in
SQL monitor logins/sec seems incorrect
We are using a windows 2003 server with MSSQL 2005. We enabled the MSSQL monitor's in opmanager. The number of logins/sec is very high. If we compare it with perfmon it seems a miscalculation is made in opmanager. We tested with a raw polling tool to get the data from the wmi Win32_PerfRawData_MSSQLSERVER_SQLServerGeneralStatistics and we got high numbers. So there must by a formula in perfmon that converts it to a normal value. Or is perfmon wrong? And if so what units is the Win32_PerfRawData_MSSQLSERVER_SQLServerGeneralStatistics
More WMI Queries
Hello I'm using OpManager with WMI queries to Windows 2003 servers. But there are only 4 queries in the Template Manager. Is there an update or somithing else, to get more queries or should I better use SNMP? Your sincerely
Hotfix 8005 released
Hi All, We are very happy to announce the release of the first hotfix for OpManager 8 - Build: 8005. One point which I would mention about the upgrade is the availability of Real time performance graph to all upgraded users, which was earlier available only to users who make a direct installation of OpManager. Here is the complete list of issues which were fixed in the 8005 build. 1. The Real time performance graph is now accessible for all users. 2. Bulk Interface deletion issue has been fixed .
Availablility Monitor in snapshot view shows down
I recently upgraded to Ver 8. After the upgrade I have several devices (most are fine) that show the availablility monitor as down (all red in pie chart) even though the device is active and responding. All other values are reported normal. I have attempted to 'unmanage' and 'manage' the device again as well as 'Rediscover device' and 'update status'. None worked. I expect a value in the SQL DB has become stuck during the upgrade. Can someone tell me the value to reset in the DB to get the status
Failed to get CPU Utilization/Memory Utilization data
Hi, I got few Windows 2003 Server some of it are fine but some of it cannot get CPU Utilization/Memory Utilization data.... Please help!
OpManager 8005 Not initiate services
I have a problem: I installed the production opmanager 8005 and attempted to restore the MySQL database with the backup to restore BackUp_MAR24_2009_12_26_13_8005.Zip but do not initiate services OPManager, what is going on?
Screen resolution in opManager
Hello support team, I'm using a secondary monitor on my computer. The main screen is 1920 x 1200, the secondary is 1280 x 1024. When I open opManager on the second screen it looks like the screen width of the opManager pages is set to a width of 1920. This happens all the dashboard views, but not with the other pages... Can that be fixed? Regards, Goetz
8005 Rebranding Question
What is the name and location of the default header image file defined under the "Rebranding" tool under admin, please? Thanks.
Device Dependency failing
Hi, I have two servers which are dependent from each other. For some reason, I cannot find the reason why, the dependency between these two servers fails. One device doesn't see the other and vice versa. There are no extra alarms or errors on these devices, well not in the way that the device is not available. How can I troubleshoot this issue and have the dependency raise an alarm when the dependent device REALLY is down/unavailable?
Windows CSR
Running OpManager 7103 on a Windows 2003 Server STD SP2. Would like to generate a CSR to obtain a SSL Cert from an CA like GoDaddy. Found ssl_gen.bat but that seems to create a self-signed certificate. How can I create a CSR to submit to a CA? Thanks in advance.
Cisco Voice gateway
Hi, I am adding a lot of Cisco Voice Gateways to our OP-Manager v7 latest build. By default after adding the router as device all interfaces are managed in automatic. Being a voice router, there are hundreads of virtual interfaces added in automatic which should not be monitored. If i select all not wanted ones and press REMOVE i have a error that the SNMP agent is not available. I seen that removing not more than 35 it is working fine. Tried also with REDICOVERY but that is when you want to add
PIX monitoring, interface counters are empty
Hello Gents, I try to monitor PIX 525 via OpManager 8.0. All interfaces were added into system. But all graphs are empty on the interface details page (No data available). How to enable to collect informations: Errors and Discards Toal bytes Transfered Packets per sec Interface page can be opened: Pix (device details) -> Interfaces -> Choose interface (example outside) Snmp credentials is tested and ok. Thanks.
Godaddy Email Accounts
Is anyone else using an email account hosted by godaddy for their email server? I am having a hell of a time getting it working. The account settings are legit when I use them in Outlook for testing purposes but when I enter them in Opmanager it says it cannot connect to the server. Any help would be appreciated. Josh
How to associate a notification profile with a generic event
Here is my situation: We have a Juniper M7i router that we are monitoring the power supply value. If the power supply is operating OK, it is a "3". If it is failed, it is a "6". However, if the power supply has been removed from the device, the OID does not return any value when queried. Is there a way in OM to send an alert if a OID is not responding at all? That is, how to associate such an event with a notification profile?
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