BackupDB.bat not creating .ZIP file as expected in 9410
When running the BackupDB.bat in version 9410 it creates the 'temp' folder and contents but does not zip it up and clean up the temp folder as it did in 9200. Is this a know issue and if so is there a workaround? I need this working to meet a requirement for scheduled backups and all was working fine in 9200. Thanks!
I keep getting disk latency e-mail alerts and they clear immediately?
The message reads: Disk Read Latency is 10822 Disk Read Latency (Millisecond), threshold value for this monitor is 50 Disk Read Latency (Millisecond) However about 5 seconds later I get another e-mail to say the error has cleared. I get these around every 5 mins and it's very annoying. I can't set the limit much higher and I need to know what the error is. Thanks.
Intergration with Service desk
Looking at the trial versions of the OpManager and ServiceDesk. There seems to be some connection between the two products yet there isn't. How can we assign a ticket to a technician for say printer issues and a different tech for server issues? There is a pull down option on the "Configure Profile Details" page but you cannot select anything for Technician, Category or Priority, it states "choose a value" but the is nothing to choose from. How do we make this happen?
Cisco Call Manager & Voice Router
Hi, I want to monitor how many calls are active on our Cisco 2811 Voice Router (connected to Call Manager), so I can see whether we need more ISDN Lines or not. How can I do this? Thanks Paul
Checkpoint Firewall Power-1 9070 Series template
Hello, Need help with a device template for this firewall. I imported the mib, but the device shows up as .1.3.6.1.4.1.8072.3.2.10 (Linux). How to get cpu/mem and active connections for this? Thanks.
How to monitor SMS applications??
Dears, i need to monitor my SMS queue , and the success and failure of sent messages, and the delivery status to recipients. i have EasiSMS as my SMS application and i'm already monitoring it from the hardware and windows side, but i need to monitor the application itself. anyone knows how to do this??????? Many thanks in advance.
Wrong TimeZone and Problem in Downtime Scheduler
Hi, I have two problems in my OpManager (version 9410): 1. The time of OpManager is correct, but the alarms appear with a different time zone. Can I follow this steps? http://support.opmanager.com/sd/AddSolution.sd?solID=25204 2. Another problem is that the devices not returned from Downtime Scheduler. -- Below are some pictures -- How can I solve this problem? Regards, Bruno Lorensi
Suppressing alerts at specific times of the day/night?
Hi guys. We have a number of scheduled jobs running, such as backups from site A to site B at certain hours of the morning and each time they run, they generate alerts from the various switch ports that the devices are connected to and the interfaces on the devices themselves (i.e. the database server & the backup server). These are simply the thresholds being exceeded, as say the interface is pushing 800 Mbps while the backups run and the threshold is set to 250 Mbps. Whilst ordinarily, we'd like
Interface Templates
Hi, I have just noticed that if i change the thresholds of a specific interface from Admin \ Interface Templates all interfaces of that type on all devices are becoming managed. This has created a big problem as i made a change on Ethernet (type 6), so in some minutes i received hundreds of alarms from ports that were not managed before - as used by users. I have solved it going switch by switch and router by router (i have more then 100 equipments) and i have un-manage all interfaces apart infrastructure
Wrong Notes in the Admin \ Discovered Devices
Hi, I have just noticed a contradiction in the the window of discovering new devices: if a new device is discovered it has the "+" sign next to it (which is fine) but: the note of that "+" is that highlighted devices are already present - which is not true; in the same time time for the same device (new) it is selected by default - as in the note (blue) - which is correct; Thanks and Regards, Razvan Despa
Opmanager 9450 (PostGres) Unusably Slow !!
We are running the above and cannot use it , it is just unusably slow. We have it running on a windows 2008 R2 virtual server with 16Gb ram and 2 Virtual CPU's (2 cores per socket) We have tried logging this with support under Request ID :##4550657##, but not not heard a thing from them !. Anybody else have this problem ? Scott.
Can you Suppress specific Event ID Alerts?
We have an Exchange 2010 Server that's driving me nuts with the Event ID 1040 relating to ActiveSync heartbeats. None of our users are complaining about their remote devices and I've conferred with another Exchange Engineer and he said we can just ignore those, but I keep getting an e-mail alert every 30 minutes or so. Is there any way to tell OpManager not to send alerts for specific Event IDs?
Inventory details for Netapp not showing
Hi, I have configured my Netapp device in Opmanager. I am not able to see the inventory details but CPU and Volume I am able to see. refer attachment. pls let me know how to rectify this. Sam.
Exchange Active User Count
Has anyone come across the exchange active user count being way out? Mine are showing (currently) over 2000 active users but I only have 500 spilt between 2 servers? Very perplexing...
Any Ideas why Opman 9.4 freezes up on Maps Tab
Any Ideas ?? Whenever clicking onto MAPS tab, the default view (all devices) never loads. the entire Opman instance becomes "frozen" (can't login from another session or use browser tabs) until application services are re-started. this install only has 153 devices so far, the server itself is not reporting any performance issues and is normal and responsive even when Opman is hung. Opman 9.4 is installed on 2008R2 12GB RAM 4-2.3 GHz CPU using the included postrgres DB (current size is 16 GB which
Couldn't resolve these MibNodes
Hello im getting this error while trying to read a mib file Error parsing MIB:FW0000020A.MIB Exception while loading MIB:Could not parse the file C:/PROGRA~1/MANAGE~1/OPMANA~1/./mibs/FW0000020A.MIB. Couldn't resolve these MibNodes : { snmp } How can i fix this Regards
Dashboards - Auto Rotating
Hi, I have setup a series of Dashboards and I would like to setup a few screens in our office for monitoring systems. Is there a way to have a series of dashboards that rotate round so we can keep an eye on things? Or is there a better way to do it? Thanks Paul
OP Manager Exchange Monitoring
Hi, We are operating OP Manager 9.2 with exchange monitoring. OP Manager showing very high User count as compare with actual counts which we check through exchange console. Kindly find attached snaps for your reference and guide me about the same. BR, Arshad
Longstanding Biztalk performance Monitors Gone Bad
I'm on Opmanager Build 9200 I have used some Biztalk messagebox host counters for over a year. Suddenly when I go to edit them, opmanager only displays a screen which says "Error!". Despite the error page, the values for the thresholds are still working, however I'm not comfortable leaving this way, as I am unable to modify them, and it could be matter of time before they stop working. I've tested from the opmanager server, accessing the perfmon BiztalkMessageBox:host Counters | Suspended
Problem adding MIB to MibBrowser Free Tool
Hello, I'm not sure what the problem is, but it seems like it should be pretty straight forward. I am trying to load a MIB, but I'm getting an error. Here is a description of the problem: - I have downloaded the DOCSIS MIB definitions (DOCS-CABLE-DEVICE-MIB_RFC4639.mib) into ManageEngine/MibBrowser Free Tool/mibs - then I open my ManageEngine MibBrowser Free Tool and click on 'File', then on 'Load MIB' and then point to 'DOCS-CABLE-DEVICE-MIB_RFC4639.mib'. Once I click on 'Open', I receive the
OpManager - server temperature monitoring
Hi all. We are using OpManager in our company (licensed). I can not find Dell specific performance monitors. I am trying to fins Temperature monitoring - I can not find it.
Notification Profiles -> Run Program -> Problem with $displayName VAR
Hello there, i'm trying to send SNMP Trap from OpManager to a MOM Server with trap receiver capabilities; all work fine but when I try to put in the $displayName variable and I test the function the The "Please wait" dialog box run perpetual. For testing purpose I tried to change the script into a simple echo "$displayName" > <filename> and I got the same result. Following a Java Exception found into stderr5.txt log file: 17:15:16:486 PM java.lang.IllegalArgumentException: Illegal group reference
Issues with Symantec Endpoint Protection 12.1 services - false positive alerts?
We've noticed an influx of false positives for Symanetec Endpoint Protection (EPP) 12.1 on our servers recently. Basically, it just reads that EPP is down, along with a couple of EPP services. I log in to the server in question and EPP is in fact up, and the services are running. We recently upgraded EPP to 12.1 and did not have this issue with version 11. Has anyone else experienced this when trying to monitor Symantec EPP 12.1 services? Thanks
Can i uses openldap to instead of windows AD for the opman user auth?
Can i uses openldap to instead of windows AD for the opman user auth? Thank you
RepairDB
I would like know if I can use the RepairDB.bat like maintenance routine? Example: clear table, inconsistent data, etc. Tiago Toledo - Bigode Blog: http://www.pastelariadigital.com.br
OpM firewall rules
hi, I need put the OpM on my windows firewall rule exceptions, As I do this? Tiago Toledo - Bigode Blog: http://www.pastelariadigital.com.br
Import "Device notes" by xls/csv file
I would like to update all my device notes information, but we do have over 500 devices that it is not effective to input them one by one. Is there any way to import those information to all devices in one shot, e.g. by a xls files? FYI, I am using OPM build 9410.
Set Default Dashboard
According to the User Guide (page 132) I am to: 1. Mouse-over Dashboards tab and select the Dashboard which you want to set as the default dashboard. 2. Click on Actions drop down menu and select Set as Default Set as Default is not an option for the dashboard I selected. OpManager version 9 build 9410
Couldn't get memory utilization for AIX Server.
Dear All, I have installed recent OPM version in Linux device. AIX Server version: 5300-10-01-0921 I have manage the performance of AIX server using SNMP protocol. I can't use the CLI because of security problem. Using mib browser tool, I have tested the CPU/MEM/Disk Utilization. CPU Utilization: hrProcessorLoad.1:-->0 hrProcessorLoad.2:-->0 hrProcessorLoad.3:-->1 hrProcessorLoad.4:-->0 Memory Utilization: Request failed or timed out. No error Disk Utilization: hrStorageUsed.1:-->199207 hrStorageUsed.2:-->632246
Backplane Utilization cannot be monitored on Cisco 2950
Back plane utilization on Cisco 2950 and 2960 switches need to be monitored and initially Backplane utilization of both models cannot be monitored. After upload CISCO-STACK-MIB, only Cisco 2960 can be monitored the Backplane utilization and still Cisco 2950 cannot be monitored. Please help.
Feature - Improvement Request, Notification "clear" change
Currently If a notification profile includes the "clear" notification, that profile subscribes to "all clear" notifications. I would like, this to be changed, to only subscribe to clear notifications, for conditions the profile is subscribed to in the first place. For instance for our SQL DBA's I do not notify them for problems with any interface, but they receive the clear notifcations for interfaces, which just results in us getting questions for issues which really they don't want to be bothered
Hyper V automatic guest detection disable
Hi, At the moment when I add a VMware host I have the ability to turn off autodiscover for the guest machines on it. I would like to do the same with Hyper V servers but I don't have the option. This means although I only want to manage the HOST it picks up guest servers hosted on it and fills up my licenses. Can this be done? Kind regards Eugene
WMI Polling - Authentication Question
We are currently in the beginning stages of configuring OpManager, and have hit a bit of a snag. Per the KB on the issue, for WMI to correctly work, -administrative- access is required to the domain controller. My employer does not allow administrative access to the domain controller, so that puts us in a bind. Does anyone have a work around for this?
At a glance reports not showing WMI stats
Hello All, Hope this is not a question that's been asked over and over... but here goes: If I set up a new server to be monitored and add a load of WMI monitors this all works and the status screen looks good and shows data. When I run the At a glance reports, no data shows??? Does the data have to come from SNMP monitoring or is there a way to get it to show data from WMI instead? Thanks in advance..
Netflow add-on into OPM
I am using the following version of OPM and NFA: OPM Essential 9410 NFA 9 Professional 9700 I try to integrate NFA into OPM so that I can check the traffic in one screen. I have successfully config the Add-on as attachment 1 But when I try to check the ports traffic on OPM, it ask me to login again in NFA as attachment 2 I try to login but fail, it just keep on ask me to login again. Can anyone help me on this case? FYI, the credentials sure can login to NFA.
OID WatchGuard
I added my WatchGuard firewall 750e. I uploaded the MIB that the manufacturer, but can not find the OID for CPU, Disk, Active Connections, link up or down. Anyone know how do I find these OIDs and add in OpManager? Follow MIB attached. Tiago Toledo - Bigode Blog: http://www.pastelariadigital.com.br
Opmanager and scheduled discovery
Do you plan to develop a scheduled auto-discovery on opmanager?
Postgre monitoring
Hi, I need to monitor a database of OpManager, but what credentials? Tiago Toledo - Bigode Blog: http://www.pastelariadigital.com.br
Report Schedule Mail Format
Dear Support, I want to schedule monthly reports for availability and modify the mail layout of this scheduled mail. Is this possible in OpManager thanks and regards Baran
Summer Time
Hi, here in Brazil the summer time already finished and the Server where OpManager is installed update de time, but the OpManager application still remains in the summer time (one hour in advance the regular time). How can I solve this problem? Tks in advance Regards, rqpaiva
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