opmanager Plug-in IPAM, server migration
I'm moving opmanager and the oputils plug-in to a new server. I've got opmanager running on my new server, but the oputils plug-in is giving me some problems. Current Installation: OS= 32Bit Win2k3 New Installation: OS= 64Bit Win2k8r2 On my production 32bit machine, oputils uses the Firebird database. When I install the same version of oputils on my 2k8R2 machine, it does not give me the choice of database, it simply installs to the POSTGRE databse, without prompting me, and without
NCM backup - failure response
Hi, I am using the evaluation of OpManager and NCM. When I try to backup the config from a device, It says 'Backup failed - failure response'. The error details say 'Device response not available.'. Although when I hit the TELNET button on the device's page, it connects and logs in seamlessly. The credentials are right. What could be the problem? Thanks in advance.
Create an notification when a switch discards packets
I think my question is simple so I'll keep it sort. We monitor our core switch with OpManager. This works great. If i go to an interface I'll see the load and bytes transferred etc. I see the errors and discarded packets as well. When a switch discards packets, I would like to receive an e-mail. However, I cannot find the right notification profile for this particular error. I've tried to setup a threshold which keep an eye on the discarded packets but I am unable to find the right monitor... What
Disable Specific Service Monitors
Hello, We have a couple SQL Express systems and when discovery happened it found them, woo hoo. Now we are constantly getting alerts because the SQL Agent is not running. It will never run because the agent doesn't on SQL Express. How do we change this setting? TIA Jim
Setting up Notification Profiles
When I click on Test Actions button in the Configuration Profiles screen for my email alerts it comes up with this error. Exception occured while executing Send Email action. Please verify the settings for the same Now I have set up my notification email server and tested that, and it worked fine. Any thoughts?
Windows or Linux version ?
Hi, I have just got the OpManager Essential edition. 1. I cannot decide if I should install Windows version or the Linux version. What should be the criteria while deciding ? Is there performance difference between the two ? 2. Is there any reason why I should not install OpManager on a VM ?
Arabic Support-Opmanager
When Opmanager will support Arabic language ?
Opmanager replication
How to replicate OpManager when using MSSQL Database?
Event log monitoring
Hi, How do I configure the login details of a device in order to monitor event log? Because when I click on "Event log rules", the message "Windows event log monitoring could not be enabled for this device. To enable windows event log monitoring, you have to configure an administrator username and password for this device. After configuring the login details, please click on Event Log Rules in device snapshot to associate Event Log Rules." displayed. Any idea? Many thanks. Regards, Rita
Opmanager how to merge my router two interface into one particular router??
As i discover an router it has two interfaces however its being separated into two router with two ip instead in the business view.... and i want to make it merge into 1 router with two interface Please let me know how i can solve this issues. it happen in all version 7,9,10 opmanager
Linux with OpManager EE
Hi Is it possible to install OpManger Enterprise Edition in Linux environnement (Central and Probe) for this case i geuss that i need the linux system in both with Central server and probe ? other thing i want to ask about the plugin (Netflow NCM,IPM,SPM) ,add on is that they are compatible with linux system ? Regards Ahmed
Hyper-V host problem
Hi, I currently have 2x Hyper-V servers as part of a cluster. The first host added OK and displays the virtual machines. When I attempt to add the second host, it creates duplicate entries for all the virtual machines running on that host. Thanks,
Hyper-V no classifying VM
I have a Hyper-V host but it is not classifying some of the VMs as a 'Virtual Device'. I am unable to change the category because I get an error which says: 'The Device Cattegory cannot be changed to Virtual Device, if not discovered as a virtual device' Does anyone know why this may be the case?
E-mail loop monitor
I am looking for a way to send an e-mail to a smtp server, then retrieve it using imap or pop (with or without ssl!), and, monitor the total time. Does OpManager have this type of monitor?
Monitoring Spanning Tree links
We have a set of Ethernet switches in a ring using STP, and I would like to monitor the interfaces so that I can detect failures of the links. The method that I am considering is to monitor the two interfaces that connect the ring on each switch (using .1.3.6.1.2.1.17.2.15.1.3) and alert if one of them goes to the disabled(1) state, as in normal operation they will either be forwarding(5) or blocking(2). My questions are: Is there a better way to achieve what I want to do? If this is the best way
email notification stops sending
hi support, We encounter an issue when a device trigger an alert and there is no email notifications sent. We tried to restart the server and notice when we restart it sends email alert but for only for a while then it stops sending again. I confirm that my configurations on email and notification profile is OK. I confirm that i can connect to the mail server (telnet port 25) even nslookup on the addresses is OK. Please advise. Your urgent support is appreciated. Regards, Mark
Configuring WMI on windows 2008 R2
Having an issue configuring WMI for our Windows 2008 R2 servers. I have checked security and the monitor account has full root access. When in Opmanager the WMI status is failed. Any ideas ?
Folder Monitor File Count
I am doing a file count in a folder. The count works fine but there are normally no files in the directory. I am getting an "attention" alert that no files match the pattern. Is there a way to suppress this alert? I do not need any type of alert unless there are files in there. I have the threshold set to 1 and the rearm set to 0.
New to OpManager, Exchange questions.
There are two exchange servers but only one acts as the server, other is just redundant. Under Information Store Monitors >Active Connection Count and Active User count what exactly are these? These are showing numbers greater than the amount of employees we have, while the other one shows a very small amount.
Fortinet Firewall - CPU/Memory not showing
Hi, I'm running the latest version (10200) and everything was working fine until I updated my FortiGate firewall (I have a pair of 80C on HA) to the version v4.0,build0665,130514 (MR3 Patch 14) . After the update I can monitor everything but CPU and Memory. When I try to test the monitor, the popup window takes a while to load and give the following message: The Monitor did not respond to the test request Summary Device Name FWVNNY101 Monitor Name CPU Utilization Protocol SNMP OID .1.3.6.1.4.1.12356.1.8.0
Opmanager Won't Start (Java EXCEPTION_ACCESS_VIOLATION error?)
After a server reboot OpManager will no longer load up. The service is running on the server (Win2003) but nothing will come up via a web browser. A look at the wrapper.log indicate this may be a Java problem: INFO | jvm 1 | 2014/02/12 11:56:26 | # An unexpected error has been detected by Java Runtime Environment: INFO | jvm 1 | 2014/02/12 11:56:26 | # INFO | jvm 1 | 2014/02/12 11:56:26 | # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x4d0910be, pid=6528, tid=7780 INFO | jvm
Twitter Setup
Hi, Is the twitter alert still available on OpManager latest version? If yes, how do I configure it? Many thanks. Rita
Upgrade of OpUtils Plugin
I recently did an upgrade of OpManager to the latest version, but I cannot find any instructions on how to upgrade the OpUtils plugin. What is the process for doing so?? Thanks.
[URGENT] Problem on monitoring WMI
There are devices which stopped monitored. WMI credential is fine and CPU is monitored without problem. But other than that, Memory and HDD is not monitored. When I manually check the Performance monitor it works but not automatically every 15 minutes which is intended to. It reads the Memory and HDD only when I manually check. It used to work w/o problem but now most of... maybe all of the windows Memory and HDD WMI monitoring stopped. Also, When I delete the performance monitors of Memory and
SQL db connection issue
Can Opmanager send email/sms if Opmanager's process will lose its SQL db connection ? If yes, how to setup that ?
Problem with caracter when adding new equipement
Hello, I began to discover this tool there a few days. I installed the evaluation version of OpManager. I have a problem when adding new equipment (Switch Managed by snmp). The name of the interface found is not displayed correctly. example: ANA / ÂÑÈáÈÇÁÊ> AE do you have an explanation. Regards, Khaled
Modifying unavailability alarm messages
We are running OpManager 11.1 build #11100. We will be creating a custom dashboard to be displayed on a small section of a large screen for our Service Desk to view. We would like to be able to shorten some of the default unavailability alarm messages so that the alarms fit in the available screen space. e.g. shorten "Device not responding: Probably down or busy" to "Device not responding" shorten "Probable device failure: No response from device for last 3 polls" to "Probable device failure:" shorten
ManageEngine OpManager 11.1 - Now Available!
Dear All ManageEngine is glad to announce the availability of OpManager Build No 11100 for download and evaluation. Following features are the highlights of this release: CMDB Plug-in - The Plug-in helps you to get in-depth visibility of your assets present in your IT environment. This allows you to manage all your IT components based on their business criticality and make informed decisions Root Cause Analysis Add On - Enterprise IT departments need sophisticated monitoring for each aspect of their
IP Office SNMP/MIB - Basic Help
Hi, I am very new at this so hoping someone can help point me in the right direction. I am very slowely getting to grips with SNMP but I am struggling with MIB's which I am specifically trying to get to with with our Avaya IP Office 500. So far I have enabled SNMP on the IP Office (System Events, Configuration and ticked SNMP Enabled and put in the Read-Only Community name we are using and the standard SNMP Port as 161. Device ID, Contact and Location are currently blank) and beleive I have set
MSSQL Monitor shows (100%) Logfile Used % for a mirrored database
We have a sql database server with a couple of databases. 1 of these databases is a mirrored database. When we monitor the mirrored database the "Logfile Used %" monitor shows a 100% full logfile on the failover partner. Is this 'by design' or is there something I can adjust in the settings?
OpManager not loading. Dead slow.
Hi. Was working fine till yesterday but today its dead slow. Page loads in 1 hr literally.
OpManager SSL Active Directory LDAP
Hi there, we have OpManager running over different network segments, and want to use AD integrated authentication. However, we cannot use SSL LDAP authentication to connect to probes on other segments and we cannot reduce the firewall security to allow plain LDAP. Any ideas? Andy
SNMP Monitoring
I am just curious to as if there is a setting to set or a default value for the SNMP community that opmanager listens on for snmp traps being sent to it. I know where to set the string for it to poll other devices and request/write data, but not how it listens.
Edit interface display name
Hi, Under device snapshot > Interfaces tab, the device Display Name is listed as the hardware detail (same as description - Broadcom..). - refer screenshot IFDescription.png. But I notice for all other devices, it is shown as "IF-Hostname" for display name. - refer screenshot IFHostname.png. Any reason why that particular device not able to populate display name as IF-Hostname? How can I edit it so that i can standardise it? Thanks.
Remote Access session Alert
Hello, Can I generate Alert In Opmanager Plus To notify me when Every Remote Access session Started On myLAN Regards, huthayfa
New UI
Hello Is the new version of OpManager with the new UI available and I'm just missing it? On the front page of the OpManager page http://www.manageengine.com/network-monitoring2/ All the screen shots of the product are with the new UI. Is it available or are these screen shots misleading?
change probe name ?
hi how change probe name in central ?
Device already present in System
OpManager build: 11100 Database: PostGres RemoveDBEntriesNew script not working java.lang.ClassNotFoundException: org.postgresql.Driver at java.net.URLClassLoader$1.run(Unknown Source) at java.security.AccessController.doPrivileged(Native Method) at java.net.URLClassLoader.findClass(Unknown Source) at java.lang.ClassLoader.loadClass(Unknown Source) at sun.misc.Launcher$AppClassLoader.loadClass(Unknown Source) at java.lang.ClassLoader.loadClass(Unknown
rest API list
Hello, I read the documentation and previous posts in this forum, but I didn't find a clear answer yet, I hope you can help me. Can you confirm whether OpManager Rest API is limited to this list of action: Add a Device Add a Device to Business View Delete a Device Display a Device on Google Map Add a Notification profile to a device Add an Event Add a Business View Add a User What about the API list described here : http://help.opmanager.com/#rest_api As you can imagine I am trying to fetch data
can't add the new interface at opmanager 11100
Hello! I use Opmanager 11100 If I want add new interface I go to tab "interfaces" and click "rediscovery" than I select new interface and click SAVE (look at http://clip2net.com/s/6HiP7u) after this I view: Interfaces added successfully. but the new interface not added :( and this process can be retry permanently (( Help me pls!
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