Monitor HP Brocade Switch SN3000B shows no Traffic on the Interfaces
Hi We just added a new HP Brocade SAN Switch SN3000B to Opmanager. Under Interfaces, I was expecting that the RX / TX Traffic is shown and that I have some more details on each interface. It can read the Interface Speed (4,8,16GB) but not the traffic. Any Idea how to fix that? Is there a template I can use to chech the temp and powersupply status? thx Joerg
Network monitoring Cisco 3850 - Unreachable Host critical event
I keep getting this event every four hours like clockwork. I cannot figure out what I have to do to resolve it. Critical 1/21/16 2:32 PM Unreachable host - hostname.domainname.org
Event log rules not applying
Hello, I created a new rule in the Event log Rules Then only info I filled was: Name: Schannel ID: 36888 Source: Schannel Severity: Or, ignore the event. I don't know why but it doesn't seem to work. That particular event falls under the Any System Failure rule where the Event type is Critical + Error and severity is Critical. What am I doing wrong ? Thanks. Marco C.
User interface problems
Hi everyone, I'd like to report some user interface problems I've found with both Firefox and Microsoft Edge. I'm running Windows 10. Here's what I've found so far: I can't edit monitors under the "old interface" if the machine in question is a virtual machine. Even under the "old interface", virtual machines still have the "API" look to them. Clicking the edit button does nothing. It works fine under the API interface. I can't delete some monitors from virtual machines under the old interface. For
monitoring service ports from another servers perspective.
hello there. I am wondering if it is possible to monitor whether or not a TCP/UDP port is open on a particular server, from another server's perspective. for example, you consider that opmanager has been installed on Server_A. server B has a service running on 123 TCP port. (MSMQ) according to firewall hardening, opmanager cannot has acess to this port. the only server that has is Server_C. so Server_A (opmanager) should be notices if Server_C find that specifit tcp port as NOT OPEN, in server_B.
LDAP support what is taking so long?
I have read that AD support for OpManager users was added. I can't see the option to add AD integration in OpManager Admin screen. Also when will LDAP be supported? I really thing that LDAP support should have been added first as AD is just a modified version of LDAP.
Responsive web interface
Hello, It's plan to add a responsive web interface on Opmanager ? Thanks
Moniter Memory Solaris 9 Sun Server
I want Prstat (Memory) on OPManager but i don't want vmstat (Memory). Please Advise step by step configuration Prstat on OPManager . prstat (I want show on report Memory Utilization) vmstat
AMS Fee
Dear Sirs, I dont understanding AMS Fee. If my company's services could support customer about setup and maintain OPManager essentail, could i not pay AMS Fee? OK?
Rediscover interface does not work
Hello Dear, Interface descriptions were changed on the switch. I tried to rediscover interfaces. OpManager found changes, I applied 'add' button, but there were no changes. All descriptions are the same. Can you please help me to resolve these issues ? My version the opmanager is 10 and Build Number is 11100! Look; After applying; Look the port 6 not change! Could you help me? tks
UCS monitoring on opmanager trial
Hi there, I'm using opmanager in trial mode (last version) and wish to test UCS monitoring. I'm adding the credential and adding ucs like documentaion says (Admin -> Infra.View -> UCS -> Add UCS) but i'm getting Device add failed. SNMPwalk gives me an answer when made on the linux of the opmanager installation. Any thoughts on the problem? Thanks. Pedro.
Add same reason on availability report for multiple devices that went down at the same time
Hello, What is the most efficient way to add a common reason to the outage history on multiple devices that went down at the same time ? It's that same reason that appears on the DownTime report. Thanks for your help. Marco C.
Custom OpManager Home Dashboard Views for different technicians?
Hello, I wanted to make some adjustments to our OpManager home / dashboard screen that shows the various 'Overviews' and widgets when a technician signs into the service. I noticed that when I made a change to the dashboard, that change immediately applies to all other technicians. I was wondering if it was possible for technicians to create private or public custom views that would not effect the dashboard or home view for all other technicians who use the service? For example, there may be a
Problem loading files in MIB Browser
Hi all, I´m not able to load a file in Manage Engine Mib Browser. The error is: Could not parse the file xxx.txt The error occured at the line no: 2241, column: 31. Expecting the right brace. I´ve checked the line but everything is ok. On the other hand, if I change the file extension to .mib and try to load it the error is diferent ... Could not parse the file xxx.mib Encountered "\u00f" at line 1, column 1. Was expecting a Module Name and that should be in upper casde or at least in proper case.
Availability Statistics by this year and last year
Hi, How do i can see the Availability Statistics by this year and last year? this in a business view. Regards.
Running OpManager - Migration from PostgresSQL to MSSQL possible?
Dear support, I have an existing OpManager with a PostgresSQL database running on my system. I would like to use MSSQL with my OpManager. I already have installed MSSQL Server Express 2012 on my system. Is it possible to migrate from PostgresSQL to MSSQL database, when the OpManager was already installed? If yes, how can i do it? As far as i know, i can only choose the database during the installation setup of the OpManager. Thank you in advance and best regards, Niklas
Opmanager convert to MSSQL Fails.
http://help.opmanager.com/migrating_database contains instructions to move Opmanager to SQL Server. I run the DB Configuration tool, select SQL Server, put in the server name and credentials and click Ok. Nothing happens. there, but it does create an OpManagerDB on the SQL Server. Clicking OK again says that the database is still there, continue, yes or no. Choosing yes or no does nothing. I close and reopen the window and the database is back to PostGresSQL. Attempting to run RestoreDB.Bat does
Send SMS scenario
Hi Guys, I face a case that I have to send SMS alarms through a remote server by a script located on opmanager's server, my scenario is: I configure the opmanager to run the script "batch file" by "Run program window" as the following snapshots showing: the question is I want a log from OpManager for this scenario, whwere can I find it?? thanks in advance.
Not all UPS snapshot dials reflected in original opmanager_snapshot_dials.xml
Hi, I need to have all dials for my newly added UPS template. as you see there is a dial named UPS Status which is not reflected in the XML file: <CATEGORY name="UPS"> <DIAL dialType="meter" displayName="UPS Load" name="UPSLoad" shortKey="upsLoad"> <PARAM pollKey="PWUPSLoad" type="Powerware"/> <PARAM pollKey="MGEUPSLoad" type="MGE"/> <PARAM pollKey="UPSV4LoadPhase1" type="UPSV4"/> <PARAM pollKey="NETVISIONLoad1" type="NET VISION"/> <PARAM pollKey="MASTERYSLoadPhase1" type="LAN MASTERYS"/> <PARAM
How to config SNMP on Linux device to connect OpManager
Hi, I've build a Opmanager server on Windows 2012 and create SNMP credential. I've also installed net-snmp & net-snmp-devel service on my Linux server. But I met the problem when add Linux device into this Opmanager. Have any body know how to config the snmp on my Linux agent with the SNMP credential which I creared on Opmanager? Thanks
Constantly torn communication with the modem.
I have a device NPort 5210, it operates remotely Virtual COM-port computer opmanager. In the previous version opmanager it worked steadily in the new 11.6 connection constantly lost only restores service after restarting opmanager. Where can I read the logs and how to determine the cause. What can you advise me.
How can i associate a new template with a MIB?
Hello Support, I've a problem adding a new device, specifically a Cisco Wireless Controller and a Fortigate, the problem is that the default templates that OpManager has doesn´t work with the devices, so i download the MIB and upload them to OpManager, but now i don't know how to associate the new Template with the new MIBs, Do i need to create all the monitors manually or there is a way to use the MIB template and chose the monitors? Thank you in advance!
SSL Configuration - Multiple alias's or certificates
Hello, I have configured SSL using a third party certificate in our ManageEngine Opmanager. This is working fine, we have the url configured as https://dc2opmanager.fbinsmi.com. We have issued this certificate using our internal CA server and everything is working as expected. What we would like to do is also add a subject alternative name or "alias's" to this certificate. Using the java keytool how do you specify a subject alternative name or multiple alias's per certificate? If you cant, I noticed
OpManager performance issue
Hello, Over the past few days, the OpManager server is having some performance issues (the java process works around 65%) and the web gui takes a lot of time to respond. The logs show the following exceptions: - java.lang.OutOfMemoryError: Java heap space - org.postgresql.util.PSQLException: An I/O error occured while sending to the backend. - java.lang.NullPointerException This issue occurs after We created two dashboards to monitor firewall and APC device. This dashboards are used from two different
OpManager wrong performances monitors
Hi, On one of our servers in Inventory Details we can see three datastore like this : But Performances Monitors on one part as a weird Name : And on the other part each monitor displays the same datastore when i tested it. I got the same result of C: (17 Free Gb) for each performance monitor.... Best regards, Samuel
How do i shutdown OpManager from command line
I get the following error: [root@opmgmrs24dcd bin]# ./ShutDownOpManager.sh Exception in thread "main" java.awt.HeadlessException: No X11 DISPLAY variable was set, but this program performed an operation which requires it. at java.awt.GraphicsEnvironment.checkHeadless(Unknown Source) at java.awt.Window.<init>(Unknown Source) at java.awt.Frame.<init>(Unknown Source) at java.awt.Frame.<init>(Unknown Source) at javax.swing.JFrame.<init>(Unknown Source) at
OPmanager 11 Linux installation and WMI
I've been reading a lot about old versions of opmanager (linux installation) not supporting wmi queries to windows servers. It still can't do that? Any "workaroud"? The "SNMP WMI Provider" in Windows does not help on that? Thank you very much. Pedro.
How to monitor server using an account other than administrator
Hi I am trying to add server for monitoring in opmanager but when i click "test credentials" button I get an error "authentication failed" whereas if i use the administrator credentials the same shows "passes".following this link https://apm.manageengine.com/- Access-denied-while-adding- through-WMImode.html I have given all the specified permissions to the user account but still iam facing the same error. how do i fix the issue. any suggestion or steps will be appreciated. Thank you.
Select which MSSQL Services to Monitor?
I recently added a device to monitored which had SQL installed, but it only has the express version which doesn't come with the Agent. Is there a way to remove the "SQL Server Agent" monitor? When I click "Windows Service Monitors" "MSSQL Services" show up, but I can't edit them.
Graph/Traffic Viewer
Hello, I am monitoring lot of Cisco switchs and when i go to view interfaces & Graph View (only in certain switchs) it tells me that "no data is available". How can that be? I am monitoring every 5 minutes the equipment & using ICMP poll. Could you help me to get back the graphs. Thanks
So, about exchange 2013
from what I have read, exchange 2013 is now supported in OpManager, however, none of the exchange extensions seem to work, with it simply saying that the exchange monitoring service (not a part of exchange 2013) is not running. I looked through the on-line manuals and they simply say that exchange 2013 support is in development. So is exchange 2013 supported or not, and if so, how do you get it to actually monitor exchange functionality? Chris
IBM AIX monitor problem
Hi, I have been verified the CLI is correct and add the AIX Server is normal at the beginning.The CPU, memory, and disk usage according to normal.After a while(may be a polling),these performance parameters will not be able to obtain these values.But CLI validation is correct. I tryed to restart OPM Server and these monitoring data get these value.After a while,It will not be get. The OPM monitor some equipment and only the few appear such problems Could you please give solution
Hyper-V Host virtual machines
Hello, I'm running an environment with 10 blades with several virtual machines inside each blade. When I move the virtual machines to other blades, it seems Opmanager doesn't update the list of virtual machines associated to the blades. Is there a setting or something I can run to tell Opmanager to refresh that list? Regards. Tony
IPAM - Insufficient Privileges for WMI Queries in active Directory
Hello We are trying to set up IPAM to use active directory but when ever we enter an administrator username and password we keep getting the following error message Insufficient Privileges for WMI Queries We know that the administrator accounts are working as we have used them for WMI performance monitoring on our servers. Any ideas on how we can resolved this issue? Regards Allen
how to the monitoring Esxi 6.1 host in to the opmanager ?
Dear Sir/Madam I want to the add esxi vmware 6.1 into the op manager . after the run snmp into the vsphere esxi 6 host in hp dl 380 g8 and running, just show me availability & packet loss in op manager ! i want to monitor the RAID, Power Supply, System Health and etcion hp dl 380 or 580 g8 . plz help me to run it !
mapping license
Hi, I need a tools thet mapping license and export him.
Email alerts from Notification Profile out of time window
I created a separate notification profile for Virtual Device Performance Thresholds so I could turn off alerting overnight when backups are done. However I'm still receiving alerts after the time window expires. All of these emails are threshold alerts.
IPAM licence query
Good day I've added our many subnets into IPAM for management and wanted to know if the transient IPs use from our 2500 IP licence? Also, if it does, is there a way to only have Active/Reserved IPs listed? Thanks in advance, Mat
Monitor FortiNet device build HA system
Hi Supporter, Please help me monitor HA system. We build HA system for 2 FortiGate 100D, 2 ForitWAN 200B. Thanks.
OpManager Windows Authentication
This morning I had trouble logging into OpManager and had to log in with the local account, it turned out to be an issue with the domain controller. Fixed that and it all worked OK. So to prevent this in the future I tried to add an additional domain controller to the login section. Tried adding additional DC's seperated by a comma and a semi-colon, didn't work, tried to add a separate entry for the other domain controller and this failed with having the same domain name as the other entry. How do
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