Report on the network
Hi, Maybe this question seems easy but there is confusion in my head. Could someone explain to me in the report tabs -> health and performance: what is the different between Interfaces (RX & TX) traffic and Interfaces By TotalBytes Transfered. Kindly please advice. Thank You, Ahmad
OpManager service will not start
I have installed OpManager 8 on a Windows 2008 R2 server. Every time that I try and start the service it instantly fails. This message appears in the event viewer. "The ManageEngine OpManager service terminated unexpectedly. It has done this 2 time(s)." I have fully uninstalled the software, rebooted the server and installed the software again. Still the issue occurs. Any ideas?
Test WMI Credential TIMEOUT
Hello, Running 8810. Unable to test wmi credentials, it times out. I am unable to add any new monitors to either physical or virtual servers. I uploaded the SIF. Thanks.
Problem with "WAN RTT"
We use WAN RTT and VOIP ,It runs well for some time,but then it says "Not Collected" with "Next Poll Time",What's worry with this?
How to change Trap Severity based on EventSeverity or EventDescription values (in OpManager)
We have a new product on our network that it has a unique OID in its MIB for the traps. I would like to know is there any way to modify trap severity depending on varbind (Message value)?. Now all traps are listed as critical, but we want it to show EventSeverity variable value instead.
Opmanager not detecting MS Exchange / SQL server machines
Hello All, I am evaluating OpManager 8 to mange my servers. Opmanager is detecting my Domain controller machines correctly and showing it under active directory tab and showing all active directory services. But it is not detecting my exchange server machines ( CAS , MAILBOX ) , Opmanger show them like a normal machine and dont show any Exchange server dashboard and services. Same is the problem with SQL server machines. Basically it is not showing Exchange / Sql Server Dashboard , like it is showing
Trap received from a Virtual Machine
Hi guys, Yesterday we have activated on a VM to send traps from a software to OP-Manager so we can generate alarms. We have made the rules so we can see a lot of traps in order to define what trap processors we need. Then we will reduce them to only the needed ones. Other TRAPS are received by OP-Manager from CISCO and NETAPP devices in this period. After 12 hours no TRAPS are listed from this server (VM) in the UNSOLICITED. We are sending the same traps to multiple IP and using "SNMP Trap Watcher"
AD Group changes
Hi, We are looking to monitor if a user is added to an AD Group, Ie such is Domain Admins, so we can be alerted. Will Op Manager do this ?
Need to change OpManager WebServer IP Address
How do I change the ip address that OpManager runs under? Tyson Moore
Can the URL Monitor do the sound alarm?
I create a sound alarm and apply it to all devices. But there is no sound when the URL is down. Is there any way to let it sound when the url is down? And the url is not a monitor of any server in the opmanager. It is a URL Monitor of URLs Category of Infrastructure.
Custom Monitor - Threshold and Rearm Value
Hello, I want to setup a custom SNMP Monitor. The OID counts the hosts in my network that have not virus scanner enabled. For that the Threshold Alert Value should be >0. But I can't save without entering a Rearm Value. If I enter 0 or values below 0 I get an error as well. How can I setup this custom Monitor. Thanks in Advance Marco
Telnet,SSH and http access
Hi, Our client having a problem in OpManager, they wanted to used telnet,ssh and http to acces the device but the said tools doesn't work even OpManager server have a privileged to access the device. Do you have any idea or workaround regarding this problem? Please advice, Thanks, Joe M. Reyes Senior Pre-Sales System Engineer AG Datacom Phils., Inc
Managing rectifiers
I would like to know if OpManager can manage Argus rectifiers? Thanks.
Last 7 days Report missing days of data points
If I run a report for the last 7 days on any of my reportable data, I am missing everything from 6/24 at about 10:30 PM through 6/27 at about 6:15 AM. If I run the report for a custom range that includes those days, the data is present. It appears to be happening when the data points change from 'Recorded' to 'Hourly' intervals. For example, on one server I have 15 minute recording intervals for Memory Utilization. If the report shows 15 minute data points, it shows from 6/24 to 6/27 (like a
Embed Virtual Devices widget
Hello, Running 8810, is it possible to embed the Virtual Device widgets? E.g., Virtual Devices, Top Hosts, Top CPU Consumers, there is no option to embed. We need to show over/under utilized ESX hosts. Thanks.
We want to manage a disk I/O.
Dear all, We want to manage a disk I/O. Possible? if yes, how to? example: Start -> Setup -> Control Plan -> Administrator tools -> Performance -> under console root -> system monitor In the counter, we want to manage Avg.Disk Queue Length and so on. We attached snapshot. Thank you in advance for help me. Ko Young Suk
Windows 2008 server on Hyper V machine
My OPmanager cannot monitoring windows 2008 server on Hyper V machine... Thank's Anto
Remove serial number from SNMP collected drives
Im looking to remove the serial number and label for the Drives in the SNMP monitor name and the alerts. Its just more information then I need. Currently for example it says Free Disk Space in GB-P:\ Label: PageFile Serial Number 148908d1 I just want it to say Free Disk Space in GB-P:\ I tried running a sql query in the opmanger database to remove the serial number and Label. But with no luck. It actually screwed up the database where I had to remove the device and re-add it. Here is the
Monitoring
I would like to be able to specify the time to check for specific files and / or folder when using the associated monitors in Opmanager. For example: If I have a backup that runs and stores its file in a specific folder, and I want to verify that the size of that file is xGb, but I only want it to check after the backup runs, I'll need to specify a time.
Business view error
Hi, I encounter an error in the business view, please see screenshot. Please advise for a fix. Thanks, Mac
Duplicate Devices
hi there, i just TRY Opmanager V8, then i see that when i go to LIST VIEW , show me devices duplicates and even not all in the same page. Not with all devices, only Domain Controllers , Clusters and others servers. Try to Discover, single add....no way. Any fix for this? WMI Monitors USED (not SNMP) Windows 2003 Servers Thanks
SNMPv3 Issue
Hi, I have a question about SNMPv3 support of OpManager Build 8060. I configured my device with SNMPv3 Username and MD5 Auth Password. In the "Admin" > "MIB Browser" Tool I can call some MIB-II values if I configure the device in the SNMPv3 tab. So far, so good. If I add the credentials in "Admin" > "Credential Settings" and try to apply them to a managed device (in the "Passwords" dialog), it always says "Failed". So why is there a difference between the internal MIB Browser and the SNMP polling?
OpManager WOL for servers feature
Hi Everyone, Just as an idea I like how OpManager can attempt to restart services when they are down but it would be awesome if it was able to extend that to WOL when a server it down. Adding a WOL feature on the device page to wake it up or even when the device is down for a extended period of time automatically attempt to send a magic packet to the device. Thanks
Can not login
I have problem login to OpManager. No error only "17 >= 0" in login screen. I have not tried to reboot mashine yet. //Peter
How to change the sound of the Web Alarm?
which sound file is played by the web alarm? I want to change it to my wav file.
OpManager Build 8052 and Internet Explorer 6
Hi All, I have recently updated my OpManager 7 installation to build 8052. Although this is working great with Mozilla Firefox, this is painfully slow when accessed remotely through Microsoft Internet Explorer 6. Does anyone have a fix for this or is anyone else having the same issue? Any information on this will help a lot. Thanks,
OpManager Reporting Interval - can it be adjusted?
Thx for your reading first. the report function of OpManager is an awesome feature. it saves time in my business and help us to make a suitable report for analyzing our databases but we want to know the detail of database more, such as 5mins interval or no longer than that is there a way that I can config the report features to shorten the interval for reports that are longer than 24 hours? When we do a weekly or monthly report all that comes back is a single daily interval. Regards, Nathan
I need a report on all devices monitored in OpsManage.
I need to provide a document with all devices in OpManage and what is being monitored. For example, for each device I need server name, IP, what services are set to be monitored, what ports are being monitored, and what thresholds are set. Is there any quick way to do this? Brad
Folder monitor problem
I want to monitor a folder, and i can confirm the folder is exist, but folder monitor always report "Folder doest not exist", even monitor folder c:\windows
Can i order Opmanager from online store instead of region reseller ?
I found the region reseeler price is double expensive than the online store price. Can i order Opmanager from online store instead of region reseller ?
Alarms and notification profiles not being triggered-OpManager 8
Hello, I have a test server setup for monitoring in OpManager 8. I have CLI based monitoring enabled on it as SNMP is not working. I get the CPU/MEMORY/DISK utilization dials and I also have some test service monitors setup. I am using telnet for CLI credentials and I am testing the service monitor for ssh service ( service sshd). OpManager discovers the service, however when I take the service down, it does not update the monitor with "service down" and does not generate an alarm. I do have notification
SNMP OID Value interpreted in words
Hi, Is there the posibility to match the response that we get from an custom monitor with the real interpretation of that value. Below an example: Monitor name: Liebert Battery Charge Status MIB: Liebert_GP_Power.mib OID: .1.3.6.1.4.1.476.1.42.3.5.1.14.0 Values interpretation: INTEGER { fullycharged ( 1 ) , notfullycharged ( 2 ) , charging ( 3 ) , discharging ( 4 ) } Today answer is: 1 Today the answer is a
URL Monitor
Hi, I have an issue monitoring URL: http://cognos/cognos8/ . I have add them on server or in the Admin URL Monitoring page it is the same. The page is AD integrated so I have added a username and password for authentication. I have login on the server where OP-manager is installed with that user and open the pages - all is opening fine. After defining the URL monitor, i didn't press the test but just hit OK. After the first query OP-Manager say the link is down. If i open the URL Monitor and press
deleted alarms showing up again
Hi, after the upgrade to 8810 we have issue with the alarms. We are receiving alerts and alarms that certain interfaces on certain devices are down , and after clearing, aknowledging or deleting the alarms, they keep showing up. We tried the RepairDB script but no success. Regards,
Datastore data collection not display
Hi there ! After moving my DB from MySQL to MSSQL. i still have an issue : i restored the DB from a ZIP file created before. OpManager is working fine EXCEPT : the datastore data collection is... EMPTY... I tried to change the file "nmsInterfaces.conf" whith the one in the fix,... but still not collecting... What can i check ? which conf file is faulty.... ? thanks in advance. Francky UPDATE : ======== After deleting ALL ESX and rediscovering them,... the datastore are displayed,... but only the
Custom monitors not updating
Dear OpManager support, We are having problems while adding custom monitors to a modified device template and setting a custom interval to them. They are not updating values in stringdata??_??_???? table. If we add the interval editing device's monitor manually it works correctly, but we have more than 500 devices and we want to change their monitor interval, we need to do it in a batch with the Device Template, but this method doesn't work. Is there any way to do this and get the custom monitors
dashboard widgets not showing all monitored devices as choices
i am trying to create a dashboard with real-time bandwidth monitors for a handful of interfaces on a cisco 4948 switch. the switch does not show up in the list of devices to choose from when i try to configure the widgets. please help.
CPU/MEMORY/Disk Utilization Monitors for Solaris 10 not working
Hello, I have installed net-snmp_5.6.1 on a Solaris 10 server and I have added this server to OpManager for monitoring. However, I dont see the CPU/Memory/Disk utilization dials showing anything. I have tested the SNMP credentials and I can also do snmpget and snmpwalk to the server with results. Could you please help me to figure out what else I need to do to make this work? Thank you.
Crystal reports unknown column error 1054
Hey, we moved our and freshly installed opmanager to another server and restored the database, after this we tried to acces the database with an existing crystal report we received this error. error: Failed to retrieve data from the database. Details: 42S22:[MySQL[OBDC 5.1 Driver] [mysql-5.0.46-enterprise-nt] Unknown colimn 'statsdata_daily.TTIME' in 'field list [Database Vendor Code: 1054] any help could be usefull, best regards Stefan
Some doubts\problems regarding UPS and AD
We are in the final process configuring opmanager and some problems/doubts came out. After following the solution http://support.opmanager.com/sd/AddSolution.sd?solID=5702 we were not able to make all the UPS Status values to show up. The UPS load and UPS charge dials that we configured in opmanager_snapshot_dial work perfectly, but all other dials don't dispite being configured (except for the battery health). What is missing? Regarding the AD we couldnt find a way to change the threshold values
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