linux agent installation issue
I have facing issue with Linux agent installation I'm follow all of doc steps but not agent install
Problem applying patch ManageEngine_OpManager_12_0_SP-5_0_1_2.ppm (Build upgrade 124006 → 124196)
Hello, I’m trying to upgrade OpManager from build 124006 to 124196 using the patch ManageEngine_OpManager_12_0_SP-5_0_1_2.ppm, but the Update Manager stops during the pre-installation phase with a JRE compatibility error. Environment details: Product:
Opmanager update error DBA_10000
I am trying to update from 12.8.188 to 12.8.406. When trying to do so, the update fails with the following error: DBA_10000. The error says there is something wrong with the database and to contact support. I have not gotten anywhere with that yet. Opmanager
Applications Manager Plugin is not reachable
Hello. We did an upgrade of AMP from build 174400 to build 177202, and after that an upgrade of OpManager from build 12.8.524 to 12.8.544. Upgrade processes went smoothly, aka GUI install wizzard didn't report any instal errors. 2 hours after upgrades
Monitorining Domain devices
Hello, We have devices being monitored using domain credentials, but there's one device that is in domain but OpManager suggests the credentials are not valid. We deleted the device and monitored it again, but there was no luck. What could be done?
Netflow and Device is not saving configuration for too long
Hello, We have 2 issue now. First is We did some netflow configuration on our firewall and switch. But it lasts 3 or 4 days. We configured them via snmp. Some are ssh. But somedays later configuration is not there. And we need to configure credentials
Register New OpManager Server with license
Hi Team, Our existing OpManager server which was hosted in windows server 2016 was crashed. We have deployed new OpManager server in new Oracle Linux 9.5 server. While trying to register, we are getting error "The 'Annual Maintenance and Support' (AMS)
Opmanager - problems when visualizing monitoring graph
Hello, We are trying to visualize the monitoring graph of some machines, but the issue we're having is it won't show the graph unless we do a manual check on it. This is before we do it manually. And this is after. I will be attaching the log files in
Unable to monitor VPN at Fortigate VM64
Dear all, I am currently working on integrating FortiGate VM64 monitoring within OpManager Plus. I have successfully added the FortiGate device and applied the default device template that I found within OpManager site(https://www.manageengine.com/network-monitoring/device-discovery/fortinet-fgtvm64-performance-monitoring.html).
Can't update device category
Hello. We can't change device category, it's still present as unknown. Device is assigned to template, where category is choosen. How we can quickly change device categories? It's problematic to click it one-by-one for 140 devices
False notification Capitronbank
Hello, We are receiving a lot of false notifications. And we checked it's false or true. Receiving many critical notification but if i ping it's working just fine. I tried some configuration on web interface. But it is not working. I attached some picture
Capitronbank ntp issue
Our clock is not matching our country’s clock. We tried to fix our ntp but not working.
Capitronbank sms gateway issue
Hello, We have issue for sms gateway on OpManager. I'm attaching instruction file in this problem. Thank you
aruba clearpass cppm mib upload
I'm trying to upload this mib file from Aruba into opmanager and keep getting this error message. Exception:Reading/Parsing MIB:com.adventnet.snmp.mibs.MibException: IMPORTS failed: import mib ARUBA-MIB does not contain clearpass
StockHolding | VAPT | OpManager | Support
Hello Team, Customer is facing vulnerability in OpManager. Product Version : 12.8.188 Database details : MSSQL 13.0 Issue Description : Customer is facing vulnerability in OpManager. Kindly find below about page screenshot and attached VAPT file. Thanks
OPM Enterprise : binary required for installation
Hello, I have upgraded my opm version from 12.7.187 to 12.8.0.401 2 weeks ago. The ppm used for the upgrade are 12.8.003 & 12.8.0.401 I need now to install a new probe, the problem is that my licence show this build number : 12.8.270 For which i do not
OpMgr not following custom monitor
Hi everyone, I have an Extreme Networks 5420 switch that keeps alerting because the "Last Polled Value" is 75 degrees celcius. I have gone into the MONITORS section, edited the device temperature and updated the values so that the first notification shouldn't
Monitoring Uplink/Downlink Ubiquiti
Hello, We are trying to monitor through SNMP the Uplink and Downlink capacity of a Ubiquiti device but when we test the OID to add it it gives us the following error: "No reponse from the device. Check if the device is avaliable or not." The device is
UNABLE TO LOAD LICENSE
Encountering this error kindly assist: Microsoft Windows [Version 10.0.14393] (c) 2016 Microsoft Corporation. All rights reserved. C:\Program Files\ManageEngine\OpManagerCentral\bin>shutdown.bat C:\Program Files\ManageEngine\OpManagerCentral\bin>stopPGSQL.bat
Cisco ISR 1100 SDWAN SNMP template usage problem
I'm trying to associate our SNMP v3 credentials that we used without problems, to new devices and new device models. Cisco 1120 ISR with SDWAN is in question, properly configured with SNMP v3 credentials, we see traffic from opmanager to end devices,
Add Cisco ACI - Cert problem?
Hy, i'm trying to add Cisco ACI to the OPM. My hypothesis is that this is a certificate problem. My user/pass is good because it works if I use it on my browser. I created ACI profile and tried to add ACI but I get instant fail w/o waiting for timeout.
Printer Status
Hi ALL I have test instance with 12.7.257 and it has some info - d0 a0 d0 b5 d0 b6 d0 b8 d0 bc 20 d0 be d0 b6 d0 b8 d0 b4 d0 b0 d0 bd d0 b8 d1 8f 2e 2e 2e 2e 20 20 What is it?
Blank page when viewing traps
I'm trying Opmanager v128104, Under "Trap Viewer" page, when clicking on any received trap, I get black white page on the right. Is this normal? I'm not using any adblock extensions. I have tried Edge, Chrome and FireFox browsers with no luck.
On-heap PolledData cache entries count has exceeded
Hi all, I've encountered this error on ManageEngine OpManager version 12.4.154 The error message states "On-heap PolledData cache entries count has exceeded 30,000, which might affect product performance. Kindly contact our support team with logs for
Display Name Reverting to DNS Every Discovery
I have configured display names for each device I have in OpManager, however, every time there is a re-discovery or discovery scheduled run the display names revert back to the DNS. Is there a way to stop this from happening, and configure what it decides
Regarding OPM using SNMPV3 to monitor anomalies in Cisco switches
Hello，OPM ver：12.6.121 i use smnpV3 to monitor Cisco sw C9200L-24P-4G。The voucher is displayed normally, but the model cannot be displayed properly. Using V1 is normal.
Move Opsmanager from old server to new server
We plan to install Opsmanager on a new server and I need Opsmanger version 12.4 to install it into my new server since my old server used this version. Then I can backup at old server and restore Opmanager to the new server.
The maintenance of AMS has expired. How can I upgrade the version?
Hello , The maintenance of AMS has expired. How can I upgrade the version?
URL Monitor || Manage Engine OpsManager
Hello Experts, We have configured URL Monitor in ManageEngine OpsManager with the following settings: Monitoring Interval: 5 minutes, Timeout Value: 120 seconds, and Raise Alarm if unavailable for: 10 times. However, we are frequently receiving alerts
Can't add MSSQL Monitor
Hello, I cannot add MSSQL Monitor to my blank VM WMI is working properly I installed a fresh instance of MSSQL there user = local user[admin] with assigned permissions in OpManager [which work because WMI works] When trying to add a Monitor, an error
Error ::/opt/ManageEngine/OpManager/jre/lib/amd64/libawt_xawt.so: libXtst.so.6: cannot open shared object file: No such file or di
Hi Team Im trying to run Netflow Analyzer after the installation I go to the next path: /etc/ManageEngine/Opmanager/bin And when i run the script ./run.sh show the next problem: Starting Server from location: /opt/ManageEngine/OpManager jvm 1 | Error
Exclude LocalAdmin acct from 2fa
The local admin acct needs to be excluded from the 2FA requirement for operational reasons. We utilize that acct as a breakglass acct so it's not really feasible to have a single engineer with the key.
Can't change alarms that are misconfigured on opmanager
OpUtils switch ports
Hi, currently testing OpUtils and noticed that I have certain Cisco switches that only show ports that are active, but all unused ports are missing. This makes a 48 port switch a 17 port switch in OPUtils. Is there a way to manually add the missing and
vCenter - problem with adding Hosts and VM
Hi! I have add vcenter to OpManager but Hosts and Virtual Machines contain no data: Can OpManager team help with it?
OPMANAGER Script Error Code 4
Hi, i have the following Error and i dont see any issues in the LOGS. Every Script is Ending with ERROR 4. Hier is the TESTSCRIPT in PS Thanks for your time and have a nice day.
why the interface avialibility shows up while the parent node status down
We noticed the interface avialibility shows up while the parent node status down
Unable to generate report/ get data of "Device Not Monitor" state
Hi Team, We are unable to download the reprots of "Device Not Monitor" devices from OPM. Except "Device Not Monitor" state we are getting rest of the status of a device. Can you please check and let us know how we can able to generate report. Thanks
Customize Performance Monitoring Name
Hi Team, Is there any option to customize performance monitor name? we want to write system reboot instead of System Uptime in minutes in the Email Notification title.
Discovery sync from add-ons doesn't turn off
Hi, I have "Discovery Add-On Devices" turn off, but still, after adding devices in NFA, they pop up in inventory as unmanaged devices. This setting should prevent that? No? Version is Enterprise, 12.6.141
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