HP JetDirect
Anyone having success monitoring HP JetDirect connected devices? I am trying to monitor HP DesignJet plotters with the jetdirect card and the printers show up as desktop devices with no option to move them to the "printers" group. I can; however, monitor these devices using snmp and the HP Web Jet Admin tool. Any suggestions would be greatly helpful.
MySQL Database error
Syntax error or access violation, message from server: "You have an error in your SQL syntax. Check the manual that corresponds to your MySQL server version for the right syntax to use near 's_URL_Poll') ORDER BY Alert.MODTIME DESC' at line 1"; nested exception is: java.sql.SQLException: Syntax error or access violation, message from server: "You have an error in your SQL syntax. Check the manual that corresponds to your MySQL server version for the right syntax to use near 's_URL_Poll') ORDER BY
Bizarre problem
I have installed Opmanager at two separate client locations and as of Tuesday evening they both have started acting weird. One simply doesn't show the server info on the front page anymore. Not that big of deal since everything else seems to be functioning properly. Also we are unable to run any reports from this server, "No Data Available". The other one is by far more troublesome. It is currently monitoring 13 servers (windows, mac, sun, & novell) and as of 1900 hours Tuesday none of the data is
Monitoring SQL with Named Pipes instead of 1433?
I need to monitor a server that does not have TCP/IP enabled for SQL and I cannot enable it. Is it possible to monitor SQL functions through Named Pipes instead of TCP port 1433? Thank you. -Eric.
Trap (Unable to receive any trap)
I am unable to receive any trap with OpManager. I've written a trap generator and all my MIBs files have been verified by OpManager. I've also set up a trap processor by following the instructions, but there is still no trap received even in the unsolicited trap view. The traps generated by the generator can be received by the SNMPUTIL.exe from the Windows Resource Kit and the other application. It will be much appreciated if anyone could tell me how I can get it work.
Discover network the first time, then stop
I have a network (39 nodes) I want the probe to discover. SOme are DHCP, some are Fixed IP. I want to let the Probe discover the network. Once that is done, I would like it to stop the autodiscovery, and I would delete the nodes I dont want to monitor. I looked in previous post, and it is not quite clear to me how it is applicable in a MSP version. What in the seed.file of the central I need to modify? what in the probe seed.file ? I also noticed that DHCP Discovery is set to false . DOes it mean
Rearranging Business views
How do you rearrange the business view order on the left side of the screen in OpManager. I know it lists them in the order they were created but is there a way to go back and rearrange them afterward? I have 60 business views and I need the more important ones at the top of the list. Thanks!
"ignore the event" in OpManager Monitors Eventlog
What I want is to use a "Description string",- to identify any/all event type,- that contains string,- for example: "has started",- and then IGNORE THE EVENT. It does not work. It must work for ANY and ALL: - Event ID - Source - Category - User And ALL Event Types Therefore I type nothing in: - Event ID - Source - Category - User And I select ALL Event Types And (for example) I type "has started" in Description contains string. And I select: " Or, ignore the event" However I still get Critical alarms
MySQL db error - SQLException while getting database connect
I tried to move the Opmanager to use an external pre-existing MySQL db. I edited the database_params.conf and get this error: inside addon check SQLException while getting database connection. Check if database daemon is running java.sql.SQLException: Server configuration denies access to data source at com.mysql.jdbc.MysqlIO.doHandshake(MysqlIO.java:519) at com.mysql.jdbc.Connection.createNewIO(Connection.java:1731) at com.mysql.jdbc.Connection.<init>(Connection.java:559) at com.mysql.jdbc.NonRegisteringDriver.connect(NonRegisteringDriver.java:358)
New Feature request - Change to Alarm escalations
Can you please make it so alarm escalations can be by device as well as by category? Also make it so we get a device name as well as IP. Right now if I have more than 1 device in a router category down I only get one email listing all the affected devices by IP address. I was able to get a OpManager to show the device name in the subject using $displayName but that is only good if only one device is down at a time. Thanks!
OpManager & ServiceDesk Integration
Hello. I'm running a fresh install of ServiceDesk v5501 and an upgraded install OpManager v6005 and I'm having a difficult time trying to get OpManager to open a ticket for a device that is not responding. I have followed the easy setup instructions, but it is just not working. Any ideas or is this an open issue?
Specific alarm isnt critical
Hello, how can i manage opmanager to say that a specific alarm isnt critical? he sends me a critical alarm and i KNOW its not critical other alarms should be unaffected from this "rule"? he sends me following Category : Server Severity : Critical ---------------------------------------------------------------------------------------------- Source Modified Time Message ---------------------------------------------------------------------------------------------- nav.intra.company.deAug, 10, 2006 08:59:54
taking out traps for IDR
Hi, I have some traps being collected by op manager in the form Traffic .1.3.6.1.4.1.3955.1.1.0: @out TCP from 192.168.66.7:1453 to forums.adventnet.com(64.41.199.22):80 I would like to have these traps somehow morphed into the firewall program. I would also like to have more than 1000 traps / device / day. How can I do this?
About Security
Hi, I'm trying OpManager and I think it's a very good product. But there is a very important thing that's cause me a disappoint. Before buy the license I had made an assessment to security issue. I've found that all passwords are sent in clear between OpManager and my Windows servers. Why????? I was thinking that all credentials was sent in a secure mode......but.... How can I by-pass this problem? I'm very intersted to this product but I can't buy if I don't resolve this problem Thanks in advance
New feature request - global catalog
Hi, Within the Active Directory Dashboard where the FSMO roles are displayed could you include whether the DC is a Global Catalog or it is a 2003 DC whether it has Universal Group Membership Caching enabled. Thanks, Doug
Using MSSQL With OpManager
I'm trying to get MSSQL working with opmanager with no success. I installed SQL on a 2k3 std box, opmanager on another, and couldn't connect as it said there were port/host issues. So I installed a fresh version of SQL on a different box, installed a fresh opmanager on the same box, now I get an "Error in connection. Verify the details" error box. If I type in a bogus account it'll say incorrect password. I tried the JDBC update and made the changes to the database_params and wrapper file as indicated
Adding hosts to OpManager
Hello, We are trying to add our desktops into OpManager, however we have been trying to scan a class c netblock(255.255.255.0) for several days and it has returned no hosts. We can add the hosts individualy but this is very time consuming. Does anyone know why the Network scan continuly spins?
New feature request - Network discovery of subnet subranges
Hi, Would it be possible allow discovery of 'subranges' within a subnet. For example we use B-class subnets for each site. Currently to discovery a whole subnet I need to enter 150.150.0.0 with a subnet mask of 255.255.0.0. This takes a long time We restrict different type of devices to different ranges. 150.150.121.0 with a mask of 255.255.0.0 is for servers and 150.150.222.0 255.255.0.0 is printers and so on. It would be useful to be able to discover a section of a subnet e.g. 150.150.121.0 with
How to enable & Configure snmpd in solaris
Dear Friends, I have installed opmanager in windows. How to enable and configure snmpd on solaris. i configure in linux its working but i"cann't in solaris. please help me. i have attached here my /etc/snmp/conf/snmpd.conf file. #vi /etc/snmp/conf/snmpd.conf # Copyright 1988 - 07/17/00 Sun Microsystems, Inc. All Rights Reserved. #ident "@(#)snmpd.conf 2.24 00/07/17 SMI" # See below for file format and supported keywords sysdescr Sun SNMP Agent, Sun-Fire-V490 syscontact System administrator sysLocation
How to send Notification Alert by SMS
My local GSM phone service provider can only provide a SMS software that require a staff to send out notification msg. Is there any economy way to send out SMS automatically by ApManager?
Startup problems
Hi allnnServer:nLinux SuSE SLES 9 SP3nnInstalled OpManager fresh just some minutes ago. commented the IPV6 line in /etc/hosts already out.nnI still get the following while trying to start the server:;n nde-asi:/opt/AdventNet/ME/OpManager/bin # ./StartOpManagerServer.shnThis evaluation copy is valid for 29 daysninside addon checknSQLException while getting database connection. Check if database daemon is runningnjava.sql.SQLException: Unable to connect to any hosts due to exception: java.net.ConnectException:
"Set as home page" not working
I am creating some business view right now. In the Mapmaker, I rightclick on the map I created, and perform "Set as home page" According to the doc, it should make that page the Opmanager Home page. It does not work. Should I restart the Central for that to appear. I am using Opmanager MSP (6001). Regards.
Cannot resolve hostname. Using localhost by default
When I installed this on clients computer to demo, kept getting this error message at startup. Also the system always shows the next poll date in the past and does not appear to be polling.
User privileges
When I create a user it can either be full admin or read only Is there anything in between ? What if I want to give my user the authorization to anotate alarms etc, but I dont want them to "discover network" or other admin commands. Regards, J.
ip phones
Hi, I have about 150 IP Phones, they are detected like desktop. I have seen this pics ip_phones.png in \OpManager\images\deviceicons folder. Where can i assign this pics for my ip phones ? Thks Guillaume
MGE UPS monitor
Hi I had a post in the forum but I did'nt get any respons so I try again. Se my other forum post. http://forums.manageengine.com/forumHome.do?forumGroupId=49000000002007&forumTopicId=49000002639257 I can't still get values from the UPS, the one I get's are <Type>node</Type> but there are no values to change in ups_monitors.xml Geir
Unmanage
Hi everyone, I have some questions. 1/ I have some servers those are become unmanaged alone in the night ? (ghost in the shell ? ). 2/I move the opmanager database from mysql to Mssql, and now in the home page, "Servers with high Memory Utilization" and "Routers with high Memory Utilization" give us the switchs memory statistics. How can i change that ? 3/ Can I install only the MapMaker on a workstation ? 4/ I am looking for some MIBs like netgear switchs and access point (they are shown like Linux),
OpManage in AIX (Risc 6000)
Hello. I am trying to use OpManager to monitor a AIX server, OpManager recognize the box (shows me all server�s information) but it only monitor a Oracle service and Eth Interface. The Actives processes, disk, CPU and memory monitor arent�t being monitored. How can I configure it to monitor everything? I edited my snmpd.conf in the AIX and it seens to be ok. Thanks in advance. Alexandre
SNMP timeout fix not working
Hi, As you said this issue might happen due to SNMP time out. To increase the SNMP time out follow the steps below : 1. Open the file \OpManager\conf\NmsProcessesBE.conf 2. In that file replace this line, PROCESS com.adventnet.nms.poll.Collector ARGS POLL_OBJECTS_IN_MEMORY 25 POLL_JDBC true MAX_OIDS_IN_ONE_POLL 15 AUTHORIZATION true DATA_COLLECTION_QUERY_INTERVAL 120000 PASS_THRO_ALL_POLLING_OBJECTS true CLEAN_DATA_INTERVAL 999999 with this line PROCESS com.adventnet.nms.poll.Collector ARGS POLL_OBJECTS_IN_MEMORY
Wish List Item - Preschedule Alarm supression
I'd like a recurring Alarm Supression Schedule for some servers which are rebooted at same time, same day each week. It would also be useful to be able to proactively schedule an alarm supression for a server which will be worked on tommorrow, or on the weekend, etc.
Create interval alarmation
I have a server were I'm monitoring my partitions. I would like to get a notification when /boot exceeds 80% and an alarm when /boot exceeds 90% Is there some way to do this in a proper way? Is it possible to assign this to _all_ servers at the same time?
Feature Request
Can you please add multiple thresholds on resource monitors. Right now you cannot warn someone if a filesystem is getting low on space and then have it send out another critical warning if the same resource drop to low. For example.. Set the threshold to send out a trouble notice if the free space on the / filesystem gets below 1GB and also send out a critical notice when the / filesystem gets below 500MB free.
"Device Not Responding"
I am getting a number of devices that show not responding, I suspect since OpManager is doing a single ping to the device or not allowing for multiple retires before alarming. Is there a setting that can be modified to help reduce this problem?
Reset admin password
For the life of me I cannot remember what I changed the admin password to. I was doing a demo and I stinking changed it so they couldn't use the default admin / admin, but apparently I went against my normal passwords and put something that I just can't remember. How can I reset this. Thank you.
WebServer no run under Linux Ubuntu
Hi, Sorry for my very bad english. I installed latest opmanager under Linux Ubuntu (Dapper). The installation was sucesfully on webserver por 8060 (port 80 is in use from apache server). When run ./StartOpManagerServer.sh command said "webserver not running" and shutdown opmanagerserver. When run ./StartWebSvr: ./StartWebSvr.sh: line 38: /opt/AdventNet/ME/OpManager/jre1.4.1/bin/java: No existe el fichero o directorio Syntax error on line 51 of ./conf/httpd.conf: ServerRoot must be a valid directory
Next OpManager Release date?
Is there a timeframe for the next release of the Non-MSP version of OpManager? Thanks!
Problems with snmp collecting data
after i installed and configured my opmanager, i hade added one object to : (linux box) , then it found the linux box and collect some datas, and created ok . after this , any host added to system or the same first host added don�t have data collected any more . i made one test : clicked on object , then at resources monitors, then at cpu utilization and click at test monitor , see what it answer : The Monitor did not respond to the test request !!! all my objects are with the same problem... i dont
Fail to collect data with custom monitors
I'm currently trying to create a custom monitor for my APC enviroment module to get the temperature in my server-room and produce graphs from this. I've located the oid to use with the mib browser but when I create a custom monitor and I do a test-run I get a message saying that it couldn't collect the data and asks me to make sure that snmp is running on the module. I'm running OpManager 6 with Linux Fedora Core 5 and have net-snmp installed.
OpManager MSP version
I am running OpManager MSP. My current build number is 6001. Can you tell me the latest version and where to download it from please.
Device status
I need to monitor the status of some IP camera's. OpManager needs to check if the camera is up for every 15 minutes. If the camera is down, it should directly send me a mail. If the camera is down for more than 60 minutes (4 polls) it should send me a SMS (this is a mailbox that forwards the message to SMS). I tried a lot of tresholds on the camera's, but i can't figure out how to configure how i would like it. I also tried Alarm Escalation Rules, but here i can only create an escalation when an
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