OpManager & ServiceDesk Integration

OpManager & ServiceDesk Integration

Hello. I'm running a fresh install of ServiceDesk v5501 and an upgraded install OpManager v6005 and I'm having a difficult time trying to get OpManager to open a ticket for a device that is not responding. I have followed the easy setup instructions, but it is just not working. Any ideas or is this an open issue?

                  New to ADSelfService Plus?