Report Business View Filter not working
We have set up some business views and when we try a view the all device availability for that business view in reports it reports back all the managed devices that are currently monitored. Is this a bug? We also tried to set teh business view in custom reports but can only get devices. Regards Mark
After migrating all network interfaces are showing n/a
Hello, I've successfully migrated from 6.15 to 7.10, Now all the network interfaces are showing n/a, all the rest of the counters are shown properly. Lahav
Lose of alert notifications
After upgrading from 6011 to version 7 all alert notifications are lost.
Infastructure Response Times
Hi All, I have had a look on the forum and while there is a similar case this did not fix our issues. http://forums.manageengine.com/forumHome.do?forumGroupId=49000000002007&forumTopicId=49000002642507 We have an extensive wireless network with a range of gear that is not recognized by OpManager. While this is not a problem we would like to be able to get a report on the response times for all devices in a particular Infrastructure View (IE wireless) for a particular date range. If possible if this
Restore of the OpManager Database doesn't work
Hello I'm using OpManager 7 (BuildNumber: 7010) and i've got a little problem with the Restore of the Database. It justs stays for a longtime (over 1 hour) at "Please wait ! Restoring in Progress....................." and doesn't finish. OpManager is running on Windows 2003 Standard Edition (on an Virtual Machine based on ESX) The .data File is about 60 MB. 've got about 300 monitored devices in the database. Does anyone know whats going wrong?
Google map icons
Anyone know how to change the large green upside down teardrop to something smaller or even a push pin type icon?
Adding router as a device outside of LAN
I would like to monitor a router somewhere in the internet - outside my own LAN where opmanager is installed. How do i go about doing this? I tried to add this router as a device in the ADMIN tab but when i type in the IP addr of the router it says ".. not reachable"
Switch Port Monitoring
HI I've just installed Opmanager and set it up to monior one of our 4500 series cisco switches. I'm not interested whether certain ports are up or down, how can I stop status polling on more than one interface at a time? Thanks Kent
OpManger 7010 Performance
We recently migrated from 6 to 7 and have found a notable difference in performance. Whenever a user here makes a selection in 7 it takes a few seconds to respond and several more to complete the request. 6 was far more responsive. Is any one else experiencing comparable problems? Any help/insight is appreciated.
Is Netapp support
Is Netapp FAS270 and IBM N5200 support? or is there a device template? OID: 1.3.6.1.4.1.789
new install
Hi, Just installed OpManager on RH EL4 everything seems to go correctly. One thing I noticed is in the install docs, it says it should ask me for the DB, but the installed never did. Now I try to access the localhost with :443 and I get nothing... Executing the command to start OpManager Server i get this: [root@acme-ems bin]# ./StartOpManagerServer.sh Java Home /opt/AdventNet/ME/OpManager/jre OpMANAGER Truststore Exists OpManager Main BE ======= System Property Set for the Truststore inside addon
URL Monitor help
Hello, I'm having problems with my ServiceDesk Plus installation and want to monitor the url to force a restart of the instance with OpManager when it inevitably goes down. Please advise how to monitor the url (http://server:port) with the following credentials: user = administrator password = 12345 logon to = local authentication (there are domains in the list as well, but I want local). Regards, JJ.
Monitor for Oracle
Hello Friends, I have servers with oracle software, I add in this servers differents monitors but they didn't send me information. It's possible that i need configuration any more?? Thanks, Art Lima-Peru
How to monitor Oracle?
What is the best way to monitor an Oracle database? Should I work on getting snmp in Oracle to work or can I do some of the monitoring via SQL scripts? How do I run a SQL script against an Oracle DB from OpManager...can I? Thanks! -Wayne
Netscreen Subinterfaces and tagged vlan interfaces
Hello, does OpManager build 7010 still have limitations discovering subinterfaces/tagged vlan interfaces on Netscreen 208 firewalls? http://forums.manageengine.com/forumHome.do?forumGroupId=49000000002007&forumTopicId=49000002637871amp;highlight=netscreen When I add the firewall it is getting detected correctly however it only shows the parent interface and none of the subinterfaces are being detected. The problem is not with the firewall configuration as Whatsup is not having this problem Thank
SMTP monitor keeps failing for off site server
SMTP monitor keeps failing for off site server, but the SMTP server is up and operational. Any idea's why OpManager keeps telling me the service is down? Please advise. Mid-Michnet Support Team support@mid-michnet.com
Multiple instances of apache.exe opmanager msp
Hi, I have a probe on Windows 2000 server that has Multiple instances of apache.exe ususally 2, sometimes 3. Also when i stop the probe services, they remain in the process list and i have to kill them. also had to kill java, but not mysqld-nt. the probe also stops communicating w/ central server daily.
Exchange Info Store Monitor
how do i add the priv1.stm file to the info store used disk space monitor on the MSExchange monitor? exchange uses both the priv1.edb and the priv1.stm but only the priv1.edb is being monitored.
read/write interval in MSP and wan failure
Hi All, I am going on a bit of a posting rampage so apologies for that. I understand the probe writes/pushes data to the Central server every 30 secs and reads/pulls data every 5 secs. 1. What is the purpose of the read? is it for Central Server uptime acknowledgement? 2. What happens when the central server or the wan link fails and the probe cannot contact the central server, does the probe store its information locally and then dump the info once the connection is re-established? or does it lose
Change Between Days - Disk Storage Report.
I would really LOVE (if I repeat it multiple times will it happen faster?) to see a feature in the daily disk usage reports that shows the percent change in available disk space. e.g. -1% or +3%. This would be extremely useful in determining disk usage. Also, another column that perhaps showed change in the last week, last month, etc. David.
Cisco 6509 cpu Oid is different
My Cisco 6509 switch doesn't response to the CPU Utilization Monitor of the OpManager. It is because the switch doesn't response to this OID: ".1.3.6.1.4.1.9.2.1.58.0" As I find that my switch responses to this OID: "1.3.6.1.4.1.9.9.109.1.1.1.1.5.9" and returns the cpu utilization value, can I change the corresponding OID of the OpManager for this device?
Create a snaphot of key monitors from multiple devices?
Hi, I use many tools (MRTG, SERVERSALIVE, AWSTATS,...) to create a one html page dashboard that refreshes every 5 minutes using html code. e.g. graphs showing WAN utilisation, www site connecions, SQL transactions. Plus Traffic lights showing availabilty of node and services all on one page. Is this possible with Opmanager? Thanks Gary
Business view
Hi, In opmanager 6 we could put a besiness view as a home page, can we do it in OpManager release 7 (7010) Thanks a lot for your help
An interface with this IP already exists for the device
We have routers on our WAN that have WAN interfaces and Internet interfaces on separate circuits. We would like to monitor availability of the Internet interfaces across the internet instead of through the WAN. When we try to add them as separate devices we get the error "An interface with this IP already exists for the device {ip address of WAN interface}". While I am sure that this behavior is by design to keep people from accidentally adding devices multiple times, I find this limiting in this
Exchange Info Store Monitor
i have opmanager v7 and need to add priv1.stm to the information store mailbox monitors. exchange server uses both priv1.edb and priv1.stm on the private information store, however opmanager is only looking at priv1.edb.
Can't remove added monitors
Hello! I've modified the device template "Linux" and added a view new monitors like "Free Disk Space" and "Processor Temperature". They were grabbed by all linux device in the op manager. Now I want to remove these monitors from some devices. After clicking the remove button I get the message "Graph deleted successfully" but the monitor is still in the list. What am I doing wrong?? I hope somebody can help me, thanks a lot! Mok
ip address managment
Is there a way for me to add the subnets to the ip address managment when i retrive the subnets list from a router. That way i don't have to enter each subnet one by one.
Custom reports and database queries
I have recently installed OpManager Version7 and I am still not happy with the reports it produces so I have the requirement to be able to create my own, my question is how can I query the database from an application like Crystal reports. I have installed SQL admin tools on the local machine but so far have not been able to connect to the database, can someone please give me some advice as to how I can get connected? Thanks for looking Murray
How to add monitor a table in performance monitor????
Hi there, Anyone done this b4? I want to add to performance monitor a table instead of a graph? I am able to generate a table e.g. ipNetToMediaTable (.1.3.6.1.2.1.4.22) from the MIBs browser but when I add it to performance monitor it doesnt show anything. There was no data available. Can anyone help? I really need this feature. Regards, Robby
OpManager v7 questions
As raised by our helpdesk group who monitors using OpManager. 1. Is there a way an alarm can be escalated from an attention to trouble to critical? 2. Is there a way to attach the notification profile to play sound and be able to hear it even we only use internet explorer of another PC and not monitoring on the server itself? 3. Is there a way to be able to collect daily events? like number of occurrences of an alarm per day. 4. In the reporting graph made by the reports, what does the 95th means?
Op Manager 7 / Cisco Catalyst Alarm problem
I am getting the following alarm on Op Manager 7 relating to errors on a Cisco port: -- Errors rate for Port GigabitEthernet6/40 is 4.042%, threshold value for this monitor is 1% -- When I try to clear the alarm, I get the following error: -- webclient.fault.alarm.clear.status.failure -- When I try to delete the alarm, I get the following error: -- Problem in deleting alarm! -- This is a big problem, because I am unable to clear the "Trouble" status for this switch, therefore I cannot use a Notification
Some interfaces can't be shown or added
Hi, On one of my Cisco Catalyst 2950-24SX after discovery I can see only 15 interfaces of 24. Rest of them present after re-discovery but can't be added. After query: update MetaTable set ENDTIME=UNIX_TIMESTAMP(NOW()) where lookuptablename = 'ifraw' and endtime=-1; 16th interface was added but not more. I reapplied query above again and again but no sucess Moreover in Metatable field with lookuptablename = 'ifraw' and endtime=-1 appears again. Please help
How to customise events !
Hi, How i can customize in opmanager for some events not to read or grap all the critical error .. or not to show or display as error on opmanager screen... For ex. I have print server connect to one of server, when ever any failure in print for one user report as error, which i can ignore. Similaly for the account lockout..., which i don't want to display on opmanager... Regards
Network map or business view
OpManager by default creates network map for routers and all connected networks. But I need to see links between switches and other network devices. As I understand I need to use Business View for this purposes. Is it possible to automate links location or I must draw them manually? Manual drawing is sophisticated because I have a quite large network. And I need to have information about connections. Where is this information stored? So, how such network map can be provided for me? Is there another
When typing in password no data is received
Hi, We have installed some probes on windows 2003 small business server, but if we type in a password for the domain then it say's data not available in the system resource usage. We are also having some trouble pushing the remote control to the servers and on the servers where we can install the remote control is very slow, is their a way to speed it up, think it is a problem with encryption, is it possible to disable that?
Custom WMI Monitors in 7.0
I have build 7010 installed and have tried to add a custom monitor. The process I have followed to reuse the disk.vbs that ships with 7.0 and add the following to /conf/application/HostResource.xml: <DATA-COLLECTION VERSION="1.1.1"> ... <POLL ID="Windows 2003" protocolClass="com.adventnet.me.opmanager.server.hostresource.WindowsPerformDataCollectionIfcImpl"> <CATEGORY ID="Detailed Disk Utilization" command="disk.vbs" parseAll="true" description="Monitoring the disk utilization in each partition on
CPU or memory Utilization not showing up
Hi, Problem: Monitors for CPU or Memory Utilization are not showing for all Switches. problem is that on same switch snapshot I have already configured to monitor CPU and Memory utilization, however snapshot is only showing CPU or in other switches it only shows memory. After I run a test monitors for memory utilization and looking back the dashport of that switch I can see the data as per attached file. However, after testing few other switches and moving back to the first switch configured I can
OpManager V6 Custom Login Shortcut Not Working on V7
I had created and used the following web link shortcut for quick (unsecured) access to a restricted business view user. <form name="loginForm" METHOD=post action="http://svdevmonitor.beckman.com/jsp/Login.do"> <input type="hidden" name="userName" value="web"> <input type="hidden" name="password" value="bci"> <input type="submit" class="btnStyle" value="System Status"> <input type="hidden" name="clienttype" value="html"> </form> In V7 it functions but the Business views are missing content. (See attachment)
OpManager 7.0 build #7010 - Apply without GUI in Linux?
Is there a way to install build 7010 without the use of UpdateManager.sh? I don't have a way to use the graphical interface and the server is remotely installed. Thanks in advance!
OpManager 7 -- deleting a server
For various reasons I had to delete the definition of a server, and then add the definition back in. The delete seemed to work, but when I add the server back in it says the device already exists. But I cant find the device anywhere! 1. The network view doesnt show all devices on the subnet, even if such devices show up under servers etc. How do you force the network view to update? 2. How do I clear the problem of a definition that exists, but doesnt seem to show up anywhere? Thanks Nick.
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