10.1.2137.11 to 10.1.2138.11
I see the latest version 10.1.2138.11 is available for download here: Remote Windows Desktop Management and Administration Software - Download Service Pack (manageengine.com) The "if your build number is" column only lists up to 10.1.2137.10. We are on 10.1.2137.11.
Patch scanning fails
Hello, Since this afternoon, Patch scanning on all our 100+ PC fails with error message "Anomalies found in scanning.Contact support with agent logs". I'm not sure if it's due to the upgrade from 10.1.2138.11 or to the synchronizing with the patch database
Customize Inventory Export PDF
Hello everybody, I'm searching for a solution to customize the given Inventory Export in Desktop Central - Asset Management. We only need the chapters Summary Details and Hardware for Validation - is there any way to generate this? See my attatchements
Tableau Prep Builder being pushed out to some of our PCs even though it doesn't exist on our server - anybody else?
I've reached out to Support about this and they confirmed this is a known issue and they're working on a fix and will email us full details when they have them. Support stated this was not just affecting us and our server, but "all" systems. We have multiple
Problems mounting server shares on MacOS, using Mac Agent under Configurations...
Hi, I would like to ask if anybody else, in the forum has encountered issues when trying to mount server shares using the Mac Agent, under Configurations, in Desktop Central? I have just received confirmation (but no bug report reference number, as yet. I have requested this), from DC support that there appears to be a bug, when trying to mount shares, using Configurations in DC. I have been provided with a script, as a work around, until the DC team are able to fix this bug, but I'm afraid the script
ME/DC dropped the ball with macOS patching...
It appears that, since the introduction of macOS Big Sur, Apple have had a paradigm shift in the way patching of macOS behaves and can be managed. It appears that ManageEngine have dropped the ball on this event quite spectacularly. No comment or response
Windows Defender showing as vulnerable, but actually it's not
This is the first time I'm really digging into our new Endpoint Security add-on. One thing that's strange is I have a lot of systems showing: "Vulnerabilites CVE-2021-31978,CVE-2021-31985 are fixed in Windows Defender 1.1.18200.3 mpam-fe-defender-x64"
Google fixes several high severity vulnerabilities in its Chrome 100.0.4896.88 Stable Channel update
Hello everyone, Chrome stable channel has been updated to 100.0.4896.88 for Windows, Mac, and Linux. This update comes with 11 security fixes. The details of the vulnerability fixed are mentioned below: CVE ID Vulnerability Severity CVE-2022-1305 Use
Error occured while processing the DownloadInstalledProductsXML
Hi, after updateten my test system from 10.1.2127.16.W to 10.1.2137.11.W patch scan isn't working anymore. Nothing else was changed. Only DC Update including the automatic agent update. Clients have this error in the logs: 22-02-07 APD
Patch ID 109351 Update for .Net Core (x64) (3.1.23) Wrong Download
The download for this patch is for the previous version, attempting to automatically download it attempts to download the 3.1.22 version and generates a checksum error. Please pass this to the patch team for review and correction
Upload Desktop Central Server logs via Web interface
Would like the ability that if support needs the logs from the Desktop Central Server and Distribution server that we can do this via the normal Desktop Central web interface support menu option. In addition, this would allow the upload WITHOUT shutting
Need Help Creating Package to deploy
Need some assistance in Creating a package in Manage Engine to deploy to my windows workstations. The Package is for Qualys cloud Agent.
Google Play Issues only single user
Good day, Whenever I enroll one specific user on an android device, the playstore cannot install or update any apps, it doesnt even display apps. If I add another user to the device that user is fine no issues, play store works perfectly fine, this happens
Mozilla fixes several high severity vulnerabilities in Firefox 99 and Firefox ESR 91.8
Hey everyone, Mozilla has released fixes for several high-severity vulnerabilities in Firefox 99 and Firefox ESR 91.8. The details of the vulnerabilities fixed can be found below: CVE ID Description Severity CVE-2022-1097 (Firefox and Firefox ESR)
What should be the latest production version?
Seeing that the Desktop Central MSP forum is dead I thought I would post here We seem to be confused with the versioning of Desktop Central MSP or at the very least the production version. Have an on prem installation which is 10.1.2138.9 however your
Inventory Module > Software Management Best Practices
I've been working in our ServiceDesk Plus and DesktopCentral system trying to get the software licensing to a point where we can use it for better management of the licenses in the environment. Spreadsheets and the like are still in use, because of speed
Google fixes a high severity vulnerability in its Chrome 100.0.4896.75 Stable Channel update
Hello everyone, Chrome stable channel has been updated to 100.0.4896.75 for Windows, Mac, and Linux. This update comes with 1 security fix. The details of the vulnerability fixed are mentioned below: CVE ID Vulnerabilitiy Severity CVE-2022-1232 Type Confusion
[COMPLETED] Scheduled Proactive Maintenance - US Datacenter on April 9th, 2022 | UEMS Cloud
Hello, We'll be carrying out proactive DB optimization in the US Datacenter for Desktop Central, Patch Manager Plus and Remote Access Plus. We'll be carrying out this planned maintenance to optimize a part of our user database residing in the US Datacenter.
Manage Engine - perpetual configurations
I am fairly new to Manage Engine. Does Manage Engine Cloud have a way to automatically install a set of software to new PC's as they are added to the domain and have the ME agent installed? I am trying to set up a configuration that always installs a
Windows 11 Upgrade patches listed under 'Missing Patches/Installed Patches/Applicable Patches' [If 'Optional Updates' in Patch DB Settings is enabled]
Hey everyone, This forum post is to announce that from 28.03.2022, if you have enabled Optional Updates in Patch DB Settings, the Windows 11 Upgrade patches will be found listed under Missing Patches / Installed Patches / Applicable Patches view. If
Spring4Shell vulnerability (CVE-2022-22965) - Vulnerability Detection using Desktop Central (on-premise) with VMP / Endpoint Security add-on
*This forum post will be updated periodically based on the data updated by Spring. The recently identified Spring4Shell vulnerability (CVE-2022-22965) is classified as a zero-day vulnerability. Present in the Spring Framework, this vulnerability can
Specify User Account with Self Service Portal
Hi I'm in the process of testing the Self Service Portal and have come across an issue with applications that use the following package type "MSIEXEC / EXE / ISS / Command". When they are deployed via the Self Service Portal they all fail due to not having the elevated access rights. I know if I deploy an applications normally I get the option to install as system User. Not sure if im just being blind or stupid but could do with some help working out how to deploy these types of applications in the
Spring4Shell RCE vulnerability [CVE-2022-22965] - All you need to know
About the vulnerability: Tracked by CVE-2022-22965, the Spring4Shell is a zero-day vulnerability arising in the Spring Core Framework. CVE ID Description Impact CVE-2022-22965 Remote Code Execution Zero-day * The CVE-2022-22965 has been published. **
Desktop Central Free training (Apr & May 2022)
[FREE TRAINING SERIES] Join us on our 6-part training series from April 6, 2022 to May 11, 2022 for a training session on ManageEngine's unified endpoint management solution - Desktop Central and its capabilities. REGISTER HERE Topics covered: April 6,
[Changes reverted] Windows 11 Upgrade patches will no longer be listed under 'Missing Patches / Installed Patches / Applicable Patches' [If 'Optional Updates' in Patch DB Settings is enabled]
Hello everyone, This forum post is to let you know that we have reverted the changes made earlier regarding the listing of Windows 11 Upgrade patches under Missing Patches / Installed Patches / Applicable Patches [If Optional Updates in Patch DB Settings
Google releases fixes for several high severity vulnerabilities in its Chrome 100.0.4896.60 Stable Channel update
Hello everyone, Chrome Stable Channel has been updated to 100.0.4896.60 for Windows, Mac, and Linux. This update comes with 28 security fixes. The details of the vulnerabilities fixed are as follows: CVE ID Description Severity CVE-2022-1125 Use after
Google Chrome fixes one actively exploited zero-day CVE-2022-1096 in its stable channel 99.0.4844.84 update
Hello everyone, Chrome stable channel has been updated to 99.0.4844.84 for Windows, macOS, and Linux. This update comes with fixes for 1 actively exploited zero-day vulnerability tracked as CVE-2022-1096. This is a Type confusion vulnerability V8, which
Silent installation by Desktop Central
Good morning, I have a problem, when i launch a self extractor package from the script repository, on the user's terminal can see the prompt. But we didn't want that, how can i launch a silent installation to pc's on network? We have preconfigured packages
Office 365 Update
Hi, the latest Semi-Annual MS Office 365 update has installed successfully on 18K devices on our estate. However in the last couple of days a number of PCs are requesting Admin rights to install the update and seem to be re-installing Office 365. Any
Backup User Profile in OS Deployment
Hi, We are using Desktop Central Os deployment. I am giving user profile backup respository but which user profile folder giving in user backup image, desktop or documents or downloads thank you
Installing Office 365 Patches - Desktop Central Cloud
Hi As anyone managed to get the Office 365 patches to reliably install. I know that you can't be using Office when the patch tries to install, which is a pain. Our patches are set that if they can't be installed that they install on next reboot but that
Some roaming agents you have selected are not supported under your current license edition
Hi, I'm trying to use the Free version of Desktop Central and am getting an error when trying to approve a laptop. Full error says: Some roaming agents you have selected are not supported under your current license edition and will not be approved. Proceed
[Webinar snippet] Does your security strategy overlook minor security gaps?
Analytics-driven endpoint threat detection can help you visualize your security stance and identify gaps in your cybersecurity strategy. In this webinnar snippet, we discuss how to use the asset criticality factor to categorize endpoints by their vulnerabilities,
Desktop Central, computer name not current?
We are seeing some instances where a computer has a different name than what is in DesktopCentral. For example, we start out with laptop01 that is in DesktopCentral. It is renamed via Windows to match a new naming convention, like newlaptop001. The system's name is up to date on the domain and it is restarted and logged in to by the typical user without issues. DesktopCentral is retaining the old name: laptop01. The agent is still communicating. If we go to Remote Control the computer, the new name
Warnings on WebGui
Hi I am receiving a number of incorrect warnings on my Desktop Central Server which I'd like to see if I can turn off: I assume I can't turn off the "Manage up to 25 computers in the free edition" My 3rd party certificate has not expired, in fact it
VM Snapshots Before Updating?
Hi all, does anyone know if it's possible to automate a VM snapshot before installing patch updates? We're utilizing the automated patch deployment tasks, but I don't see any options to run pre-deployment activities with updates. I'm assuming that this can be done with scheduled tasks, but our update approval schedules can be irregular and we don't have a lot of space for snapshots. Any other suggestions are welcome.
Users Skipping updates on MacOS
Hello, Users are able to skip OS updates on big sur. The popup for manage engine appears to install the update, but no matter what deployment policy or options i select, the user is still able to skip the update. How do we prevent the users from having
Cannot push agents to computers
Hi, As the title sais, I am trying to push agents to computers inside my network but every time it fails. I am using the domain enterprise account and I still get Access is denied. No firewall, DNS resolution working just great, I can connect from the
Patch 109351 - version numbers and actual patch differ and fail to download.
Patch id 109351 actually downloading correctly to store but shows as Failed, seems to be a mismatch of versions.
Installation of Visual Studio 2022 with Config file.
Hi there, We have a pre-prepared config file for the Visual Studio installer which installs the necessary addons we want. Running the installer from an elevated command prompt installs without issue, however it does require an absolute path for the config
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