Desktop Central Cloud API
I want to use the API from Desktop Central Cloud. I've already got the access and refresh token (a bit hard to find how-to via docs). The response says me that: access_token : (the access_token) refresh_token : (the refresh_token) api_domain : https://www.zohoapis.eu
Pre / Post Deployment Settings
Hi, Notification Message during Deployment & Show deployment progress on the client systems The pop up windows is standard size for all screen size (most of the laptop user screen is occupies by POP Up)..it should be 10% of the screen size...I need pop
API version upgraded from 1.3 to 1.4
Hello, everyone! This notification is in regard to the introduction of a new API version 1.4 in Desktop Central. For security reasons, we recommend all our users to migrate from 1.2/1.3 to the new version 1.4 at the earliest. The difference in structure
It is mandatory to use Desktop Central in Asset Explorer?
Good morning, I recently updated the Asset Explorer application and it asks us to install Desktop Central to use all the features. Before we didn't have it and we could use Asset Explorer normally. Is it mandatory to use it now? Can it be used with the
some patches uninstalled after deployment
Hi, in patch management, in a few computers, I can deploy some patches correctly, but after restarting the PC Patches will uninstall automatically. And are displayed in the Missing Patch list. Patches are also installed on some computers, but are still
Latest Windows server updates causes spontaneous reboots and breaks Hyper-V
Hello everyone, Microsoft released the Windows Server 2012 R2 KB5009624, the Windows Server 2016 KB5009546, the Windows Server 2019 KB5009557 update, and the Windows Server 2022 KB5009555 update recently. But after installing these patches, IT admins
Run Script that does not terminate
Can Desktop Central run a script that does not terminate. For example, if I have a pearl script that runs an nmap scan on multiple subnets continuously (never mind the why would you want to do this) can Desktop Central do this? I think it can but will
Is there a Manage Engine activity feed?
Hi, as we sometimes have an extreme high network load combined with manageengine ports, we would like to see whats the reason behind this. Yes, sometimes it is Patching ofcourse, but sometimes it looks like "crashed remote sessions" are causing issues.
Desktop Central service status starting
Dears, Good Day Kindly be informed that, I have issue with manage engine desktop central MSP 10. After installing the product stuck status starting. Please Find attached logs folder Yours advice Please. Windows server 2012R2 Data Center
Access Denied error from agent install in remote office after update to 10.1.2137.9
Early apologies for the wall of text... We've been running with local + 2 remote offices for a few months without any trouble when today I noticed a new workstation that was deployed at one of the remote offices did not pick up the agent. The message
Agent version mismatch
Hi, we decided to avaluate Desktop Central and now have few problems: Server Central Server : 10.1.2137.4 Distribution Server : 10.1.2137.1 Agent verison mismatch: if You try to push agent from DTC server, agent installing from old msi and mst file has
Agent check in time
What is the frequency for agents to check in to the server? like every X minutes? Is this configurable
Google releases several security fixes in its Chrome 99.0.4844.74 Stable Channel update
Hello everyone, Chrome stable channel has been updated to 99.0.4844.74 for Windows, Mac, and Linux. This update comes with 11 security fixes. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity CVE-2022-0971 Use after
Remove/hide new hotfix available
Hello, Is it possibel to remove the "New hotfix available" notification from the login page? Thanks.
No alerts in inventory.
Hi ! My manage engine desktop central is: Server Central Server:10.1.2119.10 Distribution Server:10.1.2119.10 Agent Windows:10.1.2119.10.W Mac:10.1.2119.10.M After upgrading to this version, the server has stopped sending inventory email alerts. Previously,
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Inventory-> Computers not showing the correct /all IP Adresses
Hi, we noticed, while analyzing problems with the patch deployment, that not all Computer Show all of their IP Adresses when working from Homeoffice. Heres the details: Employee 1 has the IP 10.200.200.x which he got from our VPN Software. He also has
Mozilla fixes several high severity vulnerabilities in Firefox 98, Firefox ESR 91.7 and Thunderbird 91.7
Hey everyone, Mozilla has released fixes for several high-severity vulnerabilities in Firefox 98, Firefox ESR 91.7 and Thunderbird 91.7. The details of the vulnerabilities fixed can be found below: CVE ID Description Impact CVE-2022-26383 (Firefox,
Change 15 minutes cycle ??
I have a problem with some computers, especially older ones in access disk. I can change the cycle of "desktop Central" for 15 minutes at 30 minutos or 60 minutes ??
deletion of logfiles - desktop central server
hey guys, we have desktop central. the logs folder has a size of 12 GB <Desktopcentral_Installation_Dir>\DesktopCentral_Server\Logs Is it possible to ? 1. stop the service 2. backup the log folder 3. deleting all logfiles 4. starting the service again
noteworthy access/administration logs in C:\Program Files\DesktopCentral_Server\logs
I'm in the process of configuring a log shipper for my Desktop Central server, and there are a LOT of logs to weed through in C:\Program Files\DesktopCentral_Server\logs What are some important ones? So far I've discovered C:\Program Files\DesktopCentral_Server\logs\access_logs\access_*.log
Patch Tuesday March 2022 - Supported updates
Hello everyone, There was a delay in supporting the March 2022 Patch Tuesday updates due to an unexpected glitch in our internal servers. We apologize for the inconvenience and will ensure that hiccups like this don't affect your experience in the future.
In SoM and remarks column - PC has checked in recently with DC
What is the meaning of: Credential is not available
Mozilla fixes zero-day vulnerabilities in Firefox 97.0.2, Firefox ESR 91.6.1 and Thunderbird 91.6.2
Hey everyone, Mozilla has released security updates to fix two zero-day vulnerabilities in Firefox 97.0.2, Firefox ESR 91.6.1 and Thunderbird 91.6.2. Tracked as CVE-2022-26485 and CVE-2022-26486, Mozilla said, "We have had reports of attacks in the
Remove users from Workgroup
When I try to deploy a configuration for all users of a domain (a Workgroup, not an actual domain,) old, non non-existent users are displaying in the Execution Status view. This means that the status never moves to "Executed." Is there a way to remove
服务器执行失败
我在补丁管理 - ManageEngine Patch Manager Plus上安装补丁，出现“服务器执行失败”请问如何解决该问题？
服务器执行失败。
ManageEngine Patch Manager Plus上安装补丁，出现“服务器执行失败”问题请教如何解决
Received 'Server execution failed' deploying patches
Hi, I have an automatic patch deployment process setup to push out critical security updates to Windows computers. Just the other day I added an extra machine to Desktop Central and it appeared there were 3 critical patches missing from the machine. When
Updating database on isolated network?
I am running Desktop Central on an isolated network. In order to run scans and collect application data, I need to sync with ManageEngine. Is there a way to run a sync on an internet connected computer and copy the data to the DC database in the isolated network? I am seeing the "Unable to download - https://patchdb.manageengine.com/dc-crs/crs-meta-data.xml. Ensure that your proxy/firewall/antivirus, is not blocking the download." message on Patch Management tab and "Application details are empty.
Google releases several security fixes in its Chrome 99.0.4844.51 Stable Channel update.
Hello everyone, Chrome stable channel has been updated to 99.0.4844.51 for Windows, Mac, and Linux. This update comes with 28 security fixes. The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity CVE-2022-0789 Heap buffer
Agent creates many files (private keys)
Hi MEDC 10.0.706 DC agent creates many files (private keys) in folder C:\ProgramData\Microsoft\Crypto\SystemKeys on all computers (workstations and servers), where agent installed. During every one session from computer to DC server DC agent create 10-12
MAC internet alias/shortcut on desktop
I see a way to create a internet shortcut on the desktop for Windows users, but how to I go about doing the same for Mac users?
create report
I need to create a report that shows computers that are missing software. The report I created is scheduled but it doesn't run and send email. If you choose to "execute now", nothing happens. So basically nothing is generated.
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Configure Email Alerts - Overall disk space less than
I am currently using the "Configure Email Alerts - Overall disk space less than 5%" to alert me. This is working fine for all PC computers, but does not alert me to MAC computers that meet this threshold. Is this a bug? Rich
Vulnerability scanning - how often? force scan?
We have the Endpoint Security addon for Desktop Central and I've been busy fixing out of date software. (starting with the Critical over 90 days). I feel like I fix 90 bugs, but the list only goes down by 40.. or something like that. then the next
Updating Microsoft 365 not working
Good Afternoon, I am patching - Update for Microsoft 365 Apps for Enterprise Current Channel for x64 2201 of version(14827.20192) on 5 Surface Go Devices and I am not able to get the patch installed with refresh or startup options. I keep getting "The
Looking for a way to determine if agent upgrade fails
We are seeing an issue where an agent upgrade fails and the system is then removed from DesktopCentral and we have no way of telling without going to the agent tab and looking for it. Many other systems have alerts to let admins know when systems have
Windows KB5009543 and KB5009566 updates break L2TP VPN connections
Hello everyone, January Patch Tuesday updates are out and Windows administrators have been seeing issues with the Windows 10 KB5009543 and Windows 11 KB5009566 cumulative updates. These updates seemingly break L2TP VPN connections. The issue: Users who
2 factor auth wont stay configured
Has anyone else had an issue with the 2 factor auth where after a few weeks it wants you to rescan QR code and reset up 2 factor when you login? We even have a few techs that even using the application or email it never accepts their 2 factor config.
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