Errors with Office 365
We seem to have more than our share of errors with Office365 and updates. More commonly, after an Office update it breaks on or more of the products. Mostly outlook will fail to open. After this it seems the fix is to uninstall thesuite and reinstall.
Endpoint Central Control causing drive errors
Latest published Endpoint Central Command computers with the UEMS_Agent installed are all reporting this error- File System Filter 'FACEDrv' (Version 10.0, 2025-03-19T13:56:10.000000000Z) failed to attach to volume '\Device\Harddisk0\DR0'. The filter
"computer not in contact" automated email
Hi team I am trying to modify the automated "computer not in contact" email and cannot find where to configure this. Such an easy thing, I am sure. Regards Ronekzus
Patch Tuesday Updates: June 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 2025-06 Security Only Quality Update for Windows Server 2008 for x64-based Systems (KB5061072) (ESU) (CVE-2025-33073) 2025-06 Security Only
Remote application installation and automatic application installation on Mac computers with Endpoint Central
I would like to request support for deploying applications to existing macOS devices in Endpoint Central, as well as for setting up automatic application installation for new macOS...
Red Hat Linux Patching Alert: Update Nomination Settings Before July 7, 2025
Hello everyone! Starting July 7, 2025, Red Hat will no longer allow logins using an email address. If your Red Hat nomination currently uses an email ID instead of a username, this change could affect patch deployment and related automation workflows.
Inventory Information Archive
I'm wondering if there's a way to see history/archives of asset information such as Custom Computer Details or Custom Fields. We'd like to be able to see historical data of who was issued a particular computer, when it was issued to them, etc. For example:
Automatic Patch Deployment report
I'm looking for a predefined or custom report in Endpoint Central that can give me the status of all Automatic Patch Deployment Tasks per machine. I manage over 50 automatic patch deployment tasks, each with varying success and failure statuses. I've
Unable to install agent on client and connect it.
First, The Agent machine Admin$\temp is not accessible from server installed machine with the given domain credentials. In case of that, set file as share to local admin and domain permission but still did not work. Second, I tried to turn off all firewall
User Account Report
Hi, I need to run a report that will list any computers that don't have a specific local user account. Is there a way to do this as I have had any luck working it out? Nathan
Automatically lock Mac after x amount of inactivity.
I have created a configuration to lock Windows PC's after 3 minutes of inactivity. How can I create the same config for MacOS? For ISO Compliance, we need to ensure that all user laptops are automatically locking however, I have been unable to find anything
Will DesktopCentral supports ACME/Let's Encrypt?
Hi there! Do you have a plan to support Let's Encrypt certificate (through automatic renew) for DesktopCentral? Thanks Sylvain
Mange Engine Update
Dear Team, Hi Guys, we have encountered an issue with our patch server. It appears that the server has not updated (windows Patch) automatically for June 2025, and we would like to request the latest updates. Could you please provide us with information
ManageEngine UEMS Agent Tray Icon process using 854.9 MB RAM
Hello. We have a laptop on which the ManageEngine UEMS Agent Tray Icon process is using 854.9 MB RAM. What could be causing this high memory utilization? Thanks, Eugene
KB5060842 failing with "The system cannot find the file specified"
On all my clients Patch ID 41542 2025-06 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems (KB5060842) fails with the error: "The system cannot find the file specified" The Setup event log says: Windows update could not be installed
Update Vulnerability DB Failure after applying v11_4_0_SP-2500_36
Over the weekend I applied patch ManageEngine_Endpoint_Central_11_4_0_SP-2500_36.ppm. The update claimed to complete successfully, but this morning I'm receiving an error when trying to update the vulnerabilities database. I searched for this issue in
Windows crashes caused by Crowdstrike: Workarounds
Dear customers, We are aware that many of you are encountering issues with your Windows systems due to a problem with CrowdStrike’s Falcon Sensor. This is causing unexpected system behaviour, including blue screens and restarts. We want to assure you
U4GM Why path of exile 2 Items Currency Feels Better Than Gold-Based Systems
The Unique Currency System of POE 2 Path of Exile 2 offers a currency system that fundamentally differs from traditional gold-based economies found in many role-playing games. Instead of relying on a single universal currency like gold, POE 2 uses various
Error in OS Upgrade using Zero-Touch
Hello everyone, we are currently working on the following task: Initial State: >150 Windows 10 productive computers Endpoint Central Agent installed Part of Active Directory Target State: Re-Imaged with Windows 11 Endpoint Central Agent installed Re-Joined
Can we move a computer automatically to a different Remote Office after OS deployment?
We have a small distribution server in the office for OS deployment, but after deployment it would be nice to have the machine switch to becoming managed by our main cloud-based Remote Office (Direct Communication) rather than continue to rely on having
Desktop Central Agent Missing
Hi We have a issue with the Desktop central agent in our VDI environment. When ever we perform windows update desktop central agents stops working and we find that the agent is not available in control panel or the service is running and also the icon tray is missing.In our last encounter we reinstalled it and it worked fine. But during our recent update the desktop central agent is not coming up. We had a doubt with the AV and we tried adding the exception as well as disabling it but couldn't
Uninstall different versions of skype
Hi, I need to uninstall different versions of skype, but the guide Uninstalling Microsoft Skype using Endpoint Central-Software (manageengine.com) doesn't work for me. Is it possible to uninstall al the version with a single script? Thanks, Matteo
Microsoft Defender patch failing
Patching of Microsoft defender keeps failing The latest update for Microsoft Defender (1.429.453.0) with error message "Another version of this product is already installed. Installation of this version cannot continue. To configure or remove the existing
Can DC deploy MSIXBundle packages?
Can DC deploy MSIXBundle packages? I have one for the new Window Terminal preview and would like to know if DC supports this for deployment.
batch and powershell write back to custom field
Having the ability to update a custom field with PowerShell and/or batch. Use a custom script to update a custom field with data as desired at each agent contact and/or system startup. This could provide customers ability to create custom reports as needed
WINDOWS AUTOPATCH
Hi Microsoft released Hotpach for Windows 11 enterprise OS is it something that can be integrated in Endpoint Central or its too integrated with Intune/Orchestration and cannot be managed by a 3rd party ? thx
Creating a package for MAC to install PowerShell V7.5.1
Dear Team, Kindly help to Create a package for MAC to install PowerShell V7.5.1 by enabling AUTO-UPDATE and Set DISABLE_TELEMERY flag during installation. Thanks
Import Certificates - Error pfx
When importing the pfx certificate, the error message appers. "Unable to download the intermediate certificate, since Desktop Central server does not have connection to internet!. Configure Proxy"
Agent Missing After Windows Upgrade
Computers agents are missing after we upgraded windows. I ran the typical Windows upgrade on v.11 and when I came into work its agent is now missing.
Distribution server IP address
In the process of configuring the Distribution server we encountered the following problem: Our Distribution server has two IP addresses, an external IP address on the Internet and an internal IP address on the local network. We want to use only the external
Streamline IT support with the Endpoint Central Cloud extension for ServiceDesk Plus Cloud
Hello, everyone! We’re excited to introduce the Endpoint Central Cloud extension for ServiceDesk Plus Cloud! This powerful extension is designed to help you streamline your IT service workflows and resolve tickets faster than ever before. How it works:
Software Deployment By AD Group New Members Not Added
Pretty much as the title suggests. If We have set a Software Deployment package to a Configuration that only deploys to a specific group in Active Directory, when members are added to the group (Computers), they do not ever show as targets in the Configuration. The only way to get them to show up as a target for deployment is to go into the Configuration and then modify it, specify the target to the same group and save. Two problems with this, it redeploys to machines that already have the software
Agent Can't Upgrade and Show "Unable to download agent binaries" Error
Agent Can't Upgrade and Show "Unable to download agent binaries" Error Recently, I updated the system to build 11.4.2500.32. However, I noticed that some agents did not upgrade automatically and displayed an error indicating they were unable to download
Dynamic Group not constantly evaluating in configurations
We have a number of Dynamic Computer Groups such as Windows Workstations (windows 10/11). The dynamic group is picking up all the correct machines in that group - brilliant! But.... When deploying a configuration (software deployment, configuration, browser
New Mac device supervised but no MECM app
Hi, I have a device refresh of about 30 macbooks coming up. The devices are added to the MDM via Apple DEP but they are missing the MECM agent app. So I have mobile device management but no agent. The MDM agent is the only app that gets installed on my
Mozilla releases security updates for Firefox, Firefox ESR and Thunderbird for several vulnerabilities.
Good day everyone ! Mozilla has released security updates for Firefox 139.0, Firefox ESR 128.11.0 , 115.24.0 and Thunderbird 139.0 and 128.11.0. The details of the vulnerabilities fixed are as follows: Platform CVE ID Vulnerability Impact Firefox 139
The summary tab
The summary tab is opening first when you click on a computer name. It used to be the patches tab that opened when you clicked on the computer name, and they switched after updating to Endpoint Central version 11.4.2516.08. How can I switch it back?
Disable end-user notification for continuous software deploy?
Hello, I've got a configuration that checks and installs software every refresh cycle using the 'Apply this configuration during each Refresh Cycle' option. Problem is, it keeps popping up on end user's computers that an admin has configured software
[Free e-book] Get started on AIOps without spending the big bucks
Hi there, Is your IT drowning in siloed tools, sluggish responses, and constant firefighting? It's time to break that vicious cycle and expedite IT outcomes with AIOps. Download our latest e-book and discover how analytics-driven AIOps eliminates silos,
EndPoint Central DataBase Schema Patch MgMt
Hello everyone, could someone provide me with the updated schema of the Patch Mgmt Module? I have it as shown in the attached image, but it seems to me that it is not completely updated.
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