Upgrade to the latest Secure Gateway server build!
Hello everyone, We have updated Endpoint Central's Secure Gateway Server with a few enhancements and a bug fix. Please Download the latest Secure Gateway Server here. You can find out more about the bug fixes released in the build update (90096) on this
Configuration Priority
Hi Team, Has there been any progress on the numerous requests for configuration priority? I notice this question has been asked for a number of years without any real response apart from it being added to a feature request list. This for me and obviously
Prohibited software alert happens every start up??
Hello, Everytime users boot there machines the prohibited software shows the history of there prohibited software. Once the software has been removed from the machine or accepted, i feel this alert is no longer needed, maybe once after its been accepted
Are you running your Secure Gateway Server on 32-bit OS? - Time to upgrade
End of support for 32bit-OS Secure gateway server Hello everyone, As on August 1, 2022, we will be discontinuing support for 32-bit OS Secure Gateway server. If you are running the Secure Gateway server in a 64-bit OS architecture, it will be automatically
10.1.2220.7 upgrade agents are now down
upgraded the server and now all agents are red
Desktop Central Agent Installation Fail
Hi Everyone, I am trying to install our desktop central agent manually, because it has not been applied automatically (as is usual via group policy), and I keep getting the following error: This advertised application will not be installed because it might be unsafe. Contact your administrator to change the installation user interface option of the package to basic. Then the installation fails. We have 200 other devices that work no problems but this one seems to be an unusual issue in our environment.
How to deploy new Autodesk products (2022) with DC
Hi, I have problems with deploying Autodesk 2022 products. On the Autodesk CEP Manage page I have created an deployment package with a share as the storage point. Now I have the created "Install AutoCAD MEP 2022.bat" with setup commands. 1. with GUI 2.
How does networking work from ME Desktop Central to/from laptop to DS Server
I loaded ME Desktop Central service onto my laptop while connected to VPN. I could see a good deal of TCP traffic from laptop to the server at ports 8083 and 8027. The server could see the relationship but attempting a scan is failing. Anyone have more
Desktop Central 64-bit Agent
Hey, Any plans to make the Desktop Central agent 64-bit? The script engines that get called on Windows are called from SysWOW64 instead of System32. Thank you, Cheers
Desktop Central Client Compatibility with ARM Processors
I would like to install the Linux Agent onto an Arm processor. I have read several different forums and threads that states that there is the possibility of getting the agent working. If there is a Beta, I am interested in looking into that. Our organization
Faulting application name: dcusbsummary.exe Exception code: 0xc0000374
Can i get an explanation as to exactly what the dcusbsummary.exe does please. We are having issues with Dell docks and now they're pointing the finger to the above file stating that could be causing our issues since the Dell docks are USB based. When
SMB ports could not be open permanently for Endpoint Central
Hi friends, In my organization there are some policies that not allows us to keep open some ports like 135, 139 or 445 permanently on the client side because of SMB Vulnerabilities. But we need to scan workstations by Endpoint central and its agent or
Apple Enrollment - Awaiting Device Activation
Dear Community, I have a problem to complete the MDM activation on Macbook device. All configuration on the DesktopCentral side is done and it is connected to Apple Business Manager. Laptops automatically appear when hardware is added to ABM. I have synchronization
Reset Company rebranding
Hello, is there a way to reset the company rebranding? I just want to go back to the normal DesktopCentral branding. Thanks in advance for your help, zigi
Upgrade to 10.1.0-SP-2220.4 from 10.1.0-SP-2138.16 fails
Hello, For a unknow reason the upgrade to 10.1.0-SP-2220.4 from 10.1.0-SP-2138.16 fails. It runs the upgrade, then after a while rollbacks without saying anything. --- #PPM installation/uninstallation details for ManageEngine_Endpoint_Central-10.1.0-SP-2220.4
Custom Reports - need more fields to pull processor information
Hi Team, when creating a custom inventory report for computers, For processor information only No. of processors is listed, can we get some more fields for processors like processor name and speed? I am using desktop central MSP - 91119 Thanks, Augustine
Remotely Wipe workstation
Recently I needed a way to remotely wipe a machine, and we do not currently have any MDM licenses. So I found a quick powershell script that connected to the Windows 10+ WMI / MDM method and can do a factory reset with full wipe. I found the original
Issue with Distribution Servers and Network Communication
I am facing a very weird issue with an infrastructure. They have around 100 remote offices. Each remote office has a Distribution Server. All IP scopes are declared in Endpoint Central. Some computers who belong to remote offices do not understand
Google Chrome Patch
My company uses ManageEngine Desktop Central to manage devices on our network. We have a system health policy in place that "Excludes all third party patches to determine the systems health". Google Chrome completely ignores this and declares the devices
Training Videos
Are there resources for more in-depth training? I'm aware of the 7 tutorial videos, but I feel that they just brush the surface of what Desktop Central can do. I'd love a "best practices" video for Patch Management, etc.
Infographic: How to turn IT data into money-making decisions?
Did you know that technology leaders who leverage analytics make 4 times more profitable decisions compared to their peers who don't? Download our infographic to learn how IT leaders from various business sectors use their IT data to drive innovation,
Alert notification - Desktop central
Hello, I am getting multiple alert from same device. my imbox is flooded with 4000 to 5000 emails daily. I remove my email address and still it do not stop. We are using cloud application and i have open ticket since month but support can not help me
Patch Database URL's or IP Address range
Hi guys I need set firewall rule to allow Server to download Patch Database. I need the Patch Database URL's or IP Address range.
Bitlocker encryption Powershell Script
I am trying to push a Powershell script to enable and encrypt remote machines that have Manage Engine desktop central agent on their machines (machines are not domain joined and user is not domain joined). The below script I have added to our MEDC computer
Gateway Server web UI login
Is there a way to fully disable or redirect the web interface the gateway server? Though we have it disabled via the button in Desktop Central, you can still get to the login page. Example: if we go to the gateway login screen https://xxx.xxx.xxx.xxx:8383
Patch Tuesday July 2022 - Supported updates
Hello everyone, Here is the list of updates supported in this month's Patch Tuesday release. New Security Bulletins : 2022-07 Security Only Quality Update for Windows Server 2008 Systems (KB5015870) (ESU) (CVE-2022-22047) 2022-07 Security Only Quality
Error while importing SSL-Certificate
Hi, I'm trying to update my Certificate with a new SSL4Free/Let's Encrypt one. But everytime I try to save the new Certificate I get the Error: Unknown error occured while processing certificates. Contact support with the certificate and server logs. The Certificate I'm trying to replace is from the same source (just 3 months older) I tried both, a wildcard and a dedicated one, but no success (the old one was a wildcard). What can I do to solve this problem? Greets Daniel
Change Browser Title - ManageEngine Endpoint Central 11
Hello, where can I customize the browser title of ManageEngine Endpoint Central 11? Many greetings
About de installer of Desktop Central MSP 10.0.399
Hi friends, Where can I get an official installer for the app'on, ManageEngine Desktop Central MSP Enterprise 10.0.399 onwards? On the official ManageEngine site, the app that is available is Endpoint Central and it is not the one that I require. Greetings,
Agent Migration from Cloud to Cloud
Hi, How do I move Remote Office Agent from one Cloud account to another Cloud account? Thank you
Getting invalid profile issue in iPad and iPhone
Getting invalid profile issue in iPad and iPhone
See Endpoint Central Tickets here in Pitstop
Currently there is no portal for Endpoint Central. So you can't view your open / closed tickets for Endpoint Central. I don't understand this behavior
unable to copy files to user's PC
I'm trying to copy files using Desktop Central File Folder Operation. The destination folder is C:\users\public\downloads. However, no task gets created and nothing gets copied to the PC. The PC is online. Any reason?
DesktopCentral Schedule Agent PatchScan
Hi Is it possible to modify the schedule patchscan on Agent Linux ? Thanks
Endpoint Banner Issue
Endpoint Central Version: 10.1.2220.4 I get the attached banner message on the "Home" tab. Says "Email updation needed" for 1 user When I click on the view details button the results are empty. All users have an email address assigned to them.
Endpoint Central Update Pulled?
Were the 10.1.2220.3 and 10.1.2220.4 Service Packs pulled from the support page? If I browse to the service pack page for Endpoint Central I ONLY see 10.1.2138.19 available for download.
10.1.2220.4 Update - What's New?
The newly released patch for Endpoint Central does not list what's new for version 10.1.2220.4 in the "Learn what's new!" link when you go to the download page.
Google fixes a zero-day and other high severity vulnerabilities in its Chrome 103.0.5060.114 Stable Channel update
Hello everyone, Chrome Stable Channel has been updated to 103.0.5060.114 for Windows, Mac, and Linux. This update comes with 4 security fixes. The details of the vulnerability fixed are mentioned below: CVE ID Vulnerability Severity CVE-2022-2294 Heap
Unknown Error Code 17002 with Update for Office 365 Professional Plus Semi Annual Channel for x64 1902 of version (11328.20392)
Hi, if I deploy the update for an Office365 I got an "Unknown Error Code 17002" and the Office365. After the failed update I can't update Office365 manually. The only way is to un- and reinstall Office365. What is Error Code 17002? Any advice? Thx, Alf
Find all computers that have a specific file
Hi. I'm using Manage Engine on a network. I want to find all computers that have a certain file. I know that there is a script called `IsFileExist` for this purpose. When I run this script, a message is displayed on all network computers that specifies
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