Agent installs but doesn't run
I have recently purchased Endpoint Central and am in the process of rolling it out to a small number of machines. I have changed the default port that HTTPS uses to 443 (so that I can use CloudFlare to make it public facing) and have updated the NAT Devices/Ports
Scan All -> Agent is not reachable
Hello, I am not new to DC (EC), we use it at work commerically, however I did not set it up there. I did set it up in my own home-lab environment, which is a fully fledged AD-Domain with 12 servers etc. One own server is for EC. The main difference though
OS Deployment Licence Has Been Removed
Hi; We Are using OS Deployment add on in desktop central but old computer we are removed license but now again we need image deploy same computer but licence has been removed error giving please help me how can i deploy image this computer
Patch Tuesday June 2022 - Supported updates
Hello everyone, Here is the list of updates supported in this month's Patch Tuesday release. New Security Bulletins : 2022-06 Security Only Quality Update for Windows Server 2008 Systems (KB5014743) (ESU) 2022-06 Security Only Quality Update for Windows
Desktop Central Agent PopUp Balloon
I have unchecked the all the options from the agent that would show a popup balloon.... but durring logon you get a single balloon that lets you know that DC agent has started.... is there a way to stop that balloon... I want to give my users the interface, but I dont want that popup to show everytime. Any help anyone can provide will greatly be appreciated. thx.
Error installing Feature Pack Update for Windows 11 (21H2) - October 2021 Update (x64)
Hi, I try to install patch 109022 - Feature Pack Update for Windows 11 (21H2) - October 2021 Update (x64) on some win10 PCs in order to upgrade to win11. On some PCs it gets done normally and after restart they get upgraded to win11, and on others I get
Stop scanning or reporting Threats & Vulnerabilities for machines that aren't connecting to DC in a while
Hi, We'd like to know if there is a feature in the Threat & Patches tab to stop scanning or reporting machines that aren't connecting to our DC in a while. Some of our laptops are not running constantly, so we have threats popping for these machines.
Free edition license change (25 anything to 5 servers and 20 endpoints)
I updated from 10.1.2138.13 to 10.1.2138.15 and saw the free license has changed. It would have been nice to know about this. I have been using a free license to test new version updates before we update our production system, this change now makes that
Mac Agent install
Hi, we are trying to get the Mac agent installed. We are using Desktop Central Cloud Enterprise (not UEM) We can get it to install but can't get the remote control option to work. (the icon in Desktop central of the Mac's is red not green) It also will
Google fixes several high severity vulnerabilities in its Chrome 102.0.5005.115 Stable Channel update
Hello everyone, Chrome Stable Channel has been updated to 102.0.5005.115 for Windows, Mac, and Linux. This update comes with 7 security fixes. The details of the vulnerability fixed are mentioned below: CVE ID Vulnerability Severity CVE-2022-2007 Use
Agent Uninstall
one of my servers disconnected from the central server and didn't get any updates, when I tried to install the agent again it asked to uninstall old agent and install it again. The problem is that I can't uninstall the agent from add/remove programs and can't uninstall it from the Desktop Central Server. what's the procedure to remove the agent? oalamani
shotcut creating problem
[ 2012-04-10 16:36:00:700 ] [ 2228 ] [INFO] Started to process Shortcut configuration [ 2012-04-10 16:36:00:700 ] [ 2228 ] [INFO] AgentSendRequest : The url to get / send in UTF8 format is given by /client-data/1/domains/energobank/1515/shortcut.xml [ 2012-04-10 16:36:00:700 ] [ 2228 ] [ERROR] ChangeUtf8ToWideStr: utf8 is empty! [ 2012-04-10 16:36:00:700 ] [ 2228 ] [INFO] InternetGetRequestEx : DesktopCentral Server & Port -> 192.168.11.24 : 8020 [ 2012-04-10 16:36:00:715 ] [ 2228 ] [INFO] InternetGetRequestEx
Excluding a single host from automatic patch deployment
I have one remote user whose machine I need to patch only at weekends. Currently I have a custom group to which I add everyone but him so I can apply patches to everyone else more often, but I'd prefer to use a dynamic group for that, but to exclude just his PC. However, the exclude option doesn't let me chose a machine, just types of machines. Any ideas?
Mobile Devices have disappeared from MDM
I migrated from solely using MDM to what is now Endpoint Central and initially all of the items in MDM moved over, and where visible in Endpoint central under the MDM tab. Recently the remaining phones have disappeared from the MDM tab, but the devices
Software deployment to AD groups with azure joined laptops
Hi there, I am trying to create a software deployment to an AD group, we are in a hybrid environment and are moving our machines away from being domain joined. The machines we have that are on the domain are successfully receiving this software deployment,
Desktop Central Patch Download Failing due to virus detected
Our AntiVirus software will not permit me to download the latest patch for Desktop Central (10.1.2138.15). It keeps stating that "RemCom detected in ManageEngine_Desktop_Central_10_1_0_SP-2138_15.ppm".
Endpoint Central Agent continuous pop-up MacOS Dock
I've opened a ticket to support but I thought of checking here as well. Has anyone encountered issues with the UEM Agent popping up in the MacOS Dock every minute or so? It's become a nuisance and a distraction to all of our Mac users. Any ideas of what
Mozilla fixes several high severity vulnerabilities in Firefox 101 and Firefox ESR 91.10
Hey everyone, Mozilla has released fixes for several high-severity vulnerabilities in Firefox 101 and Firefox ESR 91.10. The details of the vulnerabilities fixed can be found below: CVE ID Description Severity CVE-2022-21736 (Firefox and Firefox ESR
[Zero-day] Microsoft Security Diagnostic Tool vulnerability causes RCE - Workaround released
Hey everyone, This forum post is to notify about a zero-day vulnerability that has been reported in Microsoft Security Diagnostic Tool [CVE-2022-30190]. Discovered by an independent cybersecurity researcher team nao_sec, the flaw has been dubbed as Follina.
Introducing OAuth Authentication feature for Mail Server Settings
Hello Everyone, We've got news! You can finally configure Endpoint Central Mail Server Settings by OAuth authentication. Upgrade now! As you may already know, Microsoft and Google are deprecating basic authentication (using username
Query Report / Custom Report
Please help me with a report that will show me all the configurations a machine(Per Device) is part of? Host Name Configuration Name
Orphaned Tasks after trying to deploy patches. Can't stop them
We set up automatic patching for windows desktop, prior to using Desktop Central we used WSUS. Turned out WSUS corrupted the patch databases on the workstations. Patches were deployed but not installed, When the endpoint rebooted DC reported the patch
Features for Enterprise
Hello, we are looking to take up Endpoint Central Enterprise and would like to findout before we buy if it will forfil our needs. Looking at the feature list we have a few items that are not availible in the cloud version, Windows 10 Modern Management
Google fixes several high severity vulnerabilities in its Chrome 102.0.5005.61/62/63 Stable Channel update
Hello everyone, Chrome Stable Channel has been updated to 102.0.5005.61/62/63 for Windows, 102.0.5005.61 for Mac, and Linux. This update comes with 32 security fixes. The details of the vulnerability fixed are mentioned below: CVE ID Vulnerability Severity
error during patch deployment 33609 Office365_installer_15128.20178_currentx64.exe
hello I have the following error during the deployment of the patch indicated above. can someone help me solve it please Remote Office Last Contact Time Status Updated At Remarks Last Boot Time WOL Status WOL Remarks Reboot Required Local Office May 12,
AD Computer Description Field
Is there a way to create a report or query in Desktop Central that includes the AD Description for computers? This would be very helpful to have.
Agent is not reachable
Hi Team! Greetings! I have some problems with Agent. The agent is not reachable when I try to scan system or install patches. Agent live status is down, but machine is online. This is not the first time this problem has arise. Last time I removed and
Best Practice deployment policy
Hello, We are getting around 65% successful deployment of the monthly patches, and are looking for ways to improve this. Does anyone have any best practices related to the deployment policies they would be willing to share? We want to get it up to the
Certain MS SQL 2014 Server Standard Edition components deployed on out-of-target endpoints
What happened? A couple of MS SQL 2014 Server standard edition components were deployed automatically on out-of-target endpoints. Patch details Patch ID Patch Description 500100 SQL Server 2014 Service Pack 3 (KB4022619) 30716 Security Update for
HP Warranty Update
I have added the HP Product Number as per you instructions (Admin, Feed Custom Data) Should the Warranty dates now update Automatically or do I have to manually go to each machine and hit scan for the Warranty fields to update? It clearly states when doing the above: The existing Product Number, Shipping Date and Expiry Date will be overwritten with the above mentioned values, which will also disable automatic warranty scan. As you have to key the HP Product code manually surely it doesn't turn
Desktop Central Patch Deployment issue
Partch ID 500100, 30716 Are falsely being seen as a missed patch to machines that don't have sql 2014 of any variety installed , anyone else seeing this? This is even after running another DB update this morning. Running Build 10.1.2137.15
Integrate Desktop Central and Helpdesk plus (SaaS)
I have both Desktop Central and Helpdesk plus in SaaS form, is there a way to get the two integrated so that workstation from one system can import in to another? Thanks,
having difficulties in remote assistance to agents ( Computer)
Dear Team I'm new to Desktop Central, I have no issues with deploying patches for the agents. I'm trying to use remote assistance to agent ( Computer ) via Remote control, a windows pop out , failed to load. with the Error message "websocket connection
Modify Users Mailadress: JSON Error
DesktopCentral: OnPremise, latest Version, latest Patch Hi all, I try to edit Users mailadress, but after "save" I retrieve this Error "org.json.JSONArray.toList()Ljava/util/List" Any Ideas whats wrong here?
Desktop Central - HP BIOS updates
Hi, does desktop central support HP BIOS updates? I have had success with Dell but nothing on HP yet. Please advise. D.
New critical bug with last update 10.1.2138.13
Hi, Like usual, new update fix things, and brings new bugs... But that new one is very critical ! Indeed since that last update released this week, we can no more perform remote assistance on already opened user sessions ! We can start a remote control
uninstall error Cannot remove InfoPath 2013
I am unable to remove InfoPath 2013 using the setup.exe /uninstall INFOPATHR /config "SilentUninstallConfig.xml" The progress states its uninstalling but stays in Progress for hours. Then it will error out with the message "Either you havent provided
Deploy Software on Organizational Unit - New Computers not automaticly added
Hi, when we deploy a Software/Configuration based on an OU it's working fine. But we have the Problem when new computers are added to the OU the deployment is not updated. Example: Software x will deployed on OU "Test" In Test is 1 Computer Software will
Manage on-going Process does not work
Hi, Software will be deployed althrough i configured a "manage on-going process" in the pre-deployment setting. In my test case i have installed Notepad++ Version 7.x and create a deployment of Version 8.4 with the pre-deployment setting "Wait for OUTLOOK
Updated MEDC from 10.1.0-SP2138.11 to 10.1.0-SP2138.13, unable to log on.
Invalid Username/Password. Tried stopping service and uninstalling update from updatemanager.bat, no effect. Unable to log on from a domain account but Local Logon works. Is there a an issue or has something changed?
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