Post XPsp3+IE7 patches not downloading
Romanus, Let me start off by saying that the new native service pack deployment menu is a nice feature to have in DC and works flawlessly. But, after upgrading my test machines to sp3 and IE7, there are about 30-40 more critical Windows Updates that need to be installed. DC will not download the necessary updates to the patch db automatically nor when I try a manual download. The configuration for the download sits and spins its wheels. I feel much progress has been made up to this point but I do
Office Patces Not Installing Silently
Good morning all I have a issue with the updates for microsoft outlook junk filter they keep asking the end user to install the patch and sometimes saying that the patch is already installed please help Here are the Client Side Logs
MAC OS X Support Needed
It's finally here. MAC's are making there way into our Corporate Environment and it feels like I'm back 10+ years for managing the desktop. Back to putting the app on a share or sneaker network. Besides what Apple offers there isn't anything else out there (unless you have a suggestion.) It would be a bombshell if you guys did the same for MAC's as you do for Windows. Is there any discussions or plans that Desktop Central will be supporting MACs soon? Regards Andrew
DC remote control � Feeling comparatively SLOW
Hi We are using DC remote control to connect to the remote computers using JAVA view. We�re also using another program on few machines to connect machines remotely. DC remote control is much slower than other. 1st it takes time to load JAVA then to connect & even after connection usage is also bit slow. Please advice if I am missing something. Best Regards Adeel
Unstall VNC
Having little trouble uninstalling VNC. I have followed the directions from the deployment guide but keep getting the following message: path not found. Now I know for installs I have to have the package on a network share but the VNC was not installed that way. Do I need to copy the uninst000.exe to a network share than use the command line switches?
Reboot Messages
Would be very nice to be able to change the Reboot Message permantly instead of using the default Desktop Central message each time. Would also be nice to be able to create several "Canned" messages that you could pick from. I customize my message each time to let them know if they have questions who to call and a number...this way they don't think it's just a fluke from Internet Explorer or something and ignore it. Thx! Richard
Doubts about the software Deployed
As the software is downloaded from the server to your computer, if I sent the installation of SP3, What happens if I want to install 3,000 machines the software, the network becomes saturated?
ERROR CODE WHEN EXECUTING SoM
I'M GET THE THIS ERROR WHEN EXECUTING SoM. com.adventnet.sym.server.SyMException: Check whether the tablename is correct or the respective data-dictionary has been loaded.
Agent install from server
Has anyone since upgrading to the latest version experienced issues with deploying the agent from the server. This started about two updates ago.
WOL Issues Revisited and Blanks MACs and Incorrect Inventory
3 Different issues so far. 1. WOL functionality is intermittent. MAC addresses do not populate in WOL even though they appear in the hardware tab. Single WOL request targetted at that machine only does work but when the machine is part of a large WOL request it fails. Mutiple machine on same switch (example 5 machines) only 2 wake up. 2. MACs in WOL show blank but are populated in hardware inventory. 3. Software inventory not updating after patching. For example: Software inventory on machine's show
OU
Need to list and modify all by OU within a domain I have large OU's. gary bornkamp
Problems with patches
I send a patch that was implemented as a task and it was registered, but upon entering the machine should be installed where the patch was not installed, the operating systems of the machine is in Spanish and is installed in the desktop is in English
Executed failed
Hi Patch installation failed. i have tried three times same result. Please check the attached screenshot Thanks Shaun
"Dont trim" option when looking at software invent
Can we get the same options when looking at a specific machine software inventory, such as "Dont trim" and "detected at" in the column chooser? Thanks
Desktop Central 6 Client crashing on patch deployment
The client is crashing on all my XP test computers when attempting to update the configuration. I am currently trying to update patches on the system. Also I have been unsuccessful in deploying XP Service pack 3 to my XP machines. Robert Buhl
Token Error
Im getting this error in my event log and Im not sure what it is or how to fix the issue. Can someone give me some direction?? �The description for Event ID ( 103 ) in Source ( DesktopCentral ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. The following information is part of the event: Unable to get username from token !!!.�
Configuration - File Folder Operation
Recent attempts to replace shortcut in a user desktop folder have failed. Configuration: Copy File/Folder Details Action to be Performed Copy a File to a Folder Source File \\servername\Install\share\shortcut.lnk Desination Folder $Shelldesktop\shortcuts\ Options Include ReadOnly files Yes Include Hidden files No Include System files No Overwrite Existing File Yes Create Desination directory if doesn't exist No File Modification Time n/a Error returned: The system cannot find the path specified.
Patch Install
I have check to install patch after reboot. Not both boxes, but yet I get this message. Why would it say OR in 90 minutes refresh policy. When I didn't check all above and only check after reboot? " MyConfiguration109 has been Modified and Deployed successfully. The configuration changes will get applied in the next reboot of client computers or in 90 minutes refresh policy. " Thanks Michael
PC Redundancy/Duplicates in Inventory
Is there a way to automatically search for redundant computers by mac address or computer name? We have a situation where our desktop image is built with the Desktop Central agent installed (so it's there when deploying PCs). These PCs automatically report to the DC server and get added to DC inventory before they're added to the domain. They when the get added to domain, they report again creating a duplicate inventory entry. Is there a utility or option to filter duplicates out? Perhaps by serial
Skip a patch
Is there a way to tell Desktop Central that systems are not unhealthy when we decide not to install a patch that has a conflict with one of our other software?
can I install Central Desktop with OpManager
can I install Central Desktop with OpManager, what happens is that when I install Desktop Central, OpManager stops services
Software Install gives "Access Denied" in agent lo
I am trying to install our first software via DC. I have an EXE for Adobe8. If I run this package on the command-line with /q then it works. If I do the same via DC I get errors in the local agent log. We are using DC 6.0.0 with latest agent from that version on XP in an AD environment. Here are the details: Software Config: Network Path: \\NAS1\Software\Adobe\AdbeRdr80_en_US.exe /q Configuration: EXEC Pakage Name: Adobe Reader 8 Runas: Administrator Scheduler: During or After Startup Target: Computer..
Error messages
I am getting error messages from dcconfig.exe on a daily basis, many times several times a day. What can I do to stop this from happening? Paul Singleton
Custom groups
Any way custom groups can be used to WOL or Shutdown/restart machines? This would be very helpful. Joe
Asset Scans Timing out
*PRE SALES* All my scans (on 50+ machines) are timing out. I have the latest build (as of 2/9/09), and nothing works. Can someone point me in the right direction?
Can't see login user
I can't see who the login user is under the remote pc. I like to see the user name on the left. It's there but with a NA then pc name then IP address. I just update to 6.3 today. Mike
Patch Schedule
I have asked this question differently before with no answer so here it is again reworded. How do I specific a patch to install at exactly 00:30:00? I DO NOT want it to start 90 minutes after 00:30:00 or whenever it feels like it. Does anyone have any idea on how to promptly make this product work? -Joe
Problem: configuring mail server setting
I am trying to configure mail server setting for my exchange 2007 server. I always get the error. Unable to establish connection with the given detail. check username and password. I have tried several different login, the domain admin, exchange admin etc no luck. I have tried domain\username no luck any ideas thanks Shaun
Problem in configuring mail server setting
I am tryingto configure mail server settign for my exchange 2007 server. I always get the error. Unable to establish connection with the given detail. check username and password. I have tried severla different login, the domain admin, exchange admin etc no luck. I have tried domain\username no luck any ideas
Dcconfig Crashing
Please help I am haveing Trouble with Desktop Central On some conputers it seems to crash i get a dcconfig had crashed message i have included the logs of the client side Luke Coffey
Remote Control fail.
Hi, I'm new to this software and I seem to be having problems trying to deploy it onto my test network. I can not get remote control to go onto anything other than the local host machine (win2k3). I've tried the suggested KB links, running the agent install with the VBscript files via CSCRIPT to no avail. All NAT policies, to my knoweledge, are correct. I've tried with the firewall disabled on the remote machine and still nothing. I've tried to remote into the following: Windows 7, same domain AD
Windows 7 patch errors FYI only
I know this is for beta OS, this is just fyi. agent reports that ms08-030, ms08-052, mswu-091, mswu-163, and mswu-165 are applicable to Windows 7 when they are not. this is probably due to the beta reporting itself as vista ultimate edition gold right now. again, just a heads up.
will agent be upgraded as well with the 6300 hotfix?
Hello all! i am about to move my installation of desktop central this weekend, and wanted to apply the latest hotfix as well. will the end users see any changes? right now we are configured to not show any indication that desktop central is running and would like it to remain that way. please advise, thank you very much! -linda :P
Moving Desktop Central to Different
I will be moving desktop central professional build 60300 to a different server. What is the procedure for this ie transferring license etc plvasco
ManageEngine Desktop Central Supports the Greening of IT
ManageEngine Desktop Central Upgrade Supports the "Greening" of IT; Software Minimizes Energy Use Automates Shutdown of Computers During Non-Office Hours; Generates Monthly Reports Used in Claiming Utility Rebates AUSTIN, TX--(Marketwire - January 27, 2009) - ManageEngine, makers of a globally renowned suite of cost effective network, systems and security management software solutions, today announced an update to Desktop Central, the company's web-based Windows Desktop Management Software, with
Unknown Error. Code : -3
I keep getting this error message Unknown Error. Code : -3 on a number of workstations when I am attempting to deploy an application across our network. Whatever the error is, it is causing the deployment to fail. Can you advise what the error code relates to so I can try & work through the issue?
Add image file to local PC and make it new backgroud
Our company is re-branding itself and would like us to distribute a new .bmp file to c:\windows and then change the windows desktop to this new image. We DO still want our users to be able to change it after they have seen the new logo. Can we accomplish this using desktop central? Thanks Richard Wollenberger
Issue creating network software and script repository
I have 2 shares: Software Repository and Network Repository Both have Share/NTFS: Everyone/Auth Full control located on the same server as DC When I go explore to the network share DC says access denied and will not 'see' the shares. Shares are visible from a domain user account navigating through the network. Any idea? -Joe
Feature Request - Inactivity Based Shutdown
I'd like to see the ability to have the DC agent watch for inactivity on a managed desktop between specified hours for a recurring shutdown job. (See ScriptLogic's Desktop Authority for a brilliant example of this feature.) We have a need to shut down all of our computers nightly, but don't want to interrupt anybody who is busy or crazy enough to work outside of office hours. It would be great to have the flexibility in Desktop Central that could "watch" the computers between a user configurable
Remote Office
Hi I am struggling a little with this one. I have installed Desktop Central on my Home PC. I have a dyndns account setup with the agent running on my PC. I have created a remote office, downloaded and installed the Agent onto a remote server which is miles away. My PC is not part of their domain (Home PC) I have opened port 8020 and 8383 in the Router and pointed it to the servers internal IP Address. I have opened the same ports on my Router and pointed them to my PC Issues: It states in Desktop
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