ME Desktop Central Agent is not sending information
Hi, Hope you can help me, we have the issue that some agents are not reporting the status to the Manage Engine server, they are running aparently with no issues. If we run the "Troubleshooting" tool the problem gets fixed. But, how to do this without
Self Service Portal - Publish to AD Group
Is there any way to publish software packages to members of a certain active directory group? We seem to only be able to publish to a custom group which can't be targeted to anything AD related.
GPO
How to configure GPO?
How to send announcements to Host?
Good Day Please advise if there is a method to send an announcement to a hostname instead of the username. I have a user using multiple workstations and would like to send an announcement to that user on a specific hostname only, not all workstations
[Analytics Plus e-book] Are you losing money on your IT?
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Need help deploying Bitdefender AV
Dears, Good Day Kindly I need some help to Deploy Bitdefender AV Via Endpoint Central. Thanks in advices. Details: Endpoint Central Version: 10.1.2220.11 Bitdefender AV it consists of two files (epskit_x64.exe + installer.xml) Best Regard's, Omar Ra
Remote reboot does nothing
Just upgraded to 10.1.2220.12 hoping it would solve this; remote reboot does nothing. not sure why. I try to do timer 0, or add a timer... doesn't matter. there is no prompt on client and nothing happens. other things seem to be working.
Turning off the notification after remote desktop session from Desktop Central
Hello Desktop Central Community! Is it possible to turn off the notfication (summary of end time and duration) on the clients computers after remote desktop session using Desktop Central agent? And how to do it? Thanks in advance for reply. Radek
"Endpoint Central" agent is not reachable
Hello, We have recently installed a Secure Gateway Server. There are clients with agent version 10.1.2138 that is not "reachable" even though troubleshooting shows it has connection. A few have managed to get updated to latest version 10.1.2220 but we
Bitlocker management for Endpoint Central MSP
I can see that bitlocker management has now been added to Endpoint Central, will this be added to the MSP edition of the product?
Date of forced reboot
Is there a report or query that can be run that would list when DC will force endpoint to reboot after being postponed by user? Thanks.
Add favorite to Chrome and Edge
I need to add a favorite to specific users chrome and Edge. Im in Configurations -> Browser But it only shows IE favorites. How can I add a favorite to the other browsers?
Secure Gateway 90096 Hotfix update error
Hi, When updating the Mange Engine Secure Gateway to the latest Hotfix of 90096, it installs but fails saying it was unable to complete the update and to run the FSConfigure batch file and to try again, once again this fails to install the hotfix and
Google fixes a high severity vulnerability in its Chrome 105.0.5195.102 Stable Channel update
Hello everyone, Chrome Stable Channel has been updated to 105.0.5195.102 for Windows, Mac, and Linux. This update comes with 1 security fix. The details of the vulnerability fixed are mentioned below: CVE ID Vulnerability Severity CVE-2022-3075 Insufficient
Patch Scan = Vulnerability Scan?
I have an issue with home VPN users who get on network for like 1hr and sign off. Their laptops might be fully up-to-date, but still show as having vulnerabilities (because they didn't scan in the 1hr of being on network). How can I manually initiate
Hotfix Update got failed, unable to start the service.
ManageEngine_Endpoint_Central_10_1_0_SP-2220_12 update getting failed now i am unable to start the service.
Google fixes a critical and several high severity vulnerabilities in its Chrome 105.0.5195.52/53/54 Stable Channel update
Hello everyone, Chrome Stable Channel has been updated to 105.0.5195.52/53/54 for Windows, 105.0.5195.52 for Mac, and Linux. This update comes with 24 security fixes. The details of the vulnerabilities fixed are mentioned below: CVE ID Vulnerability Severity
Steps to block the 'Upgrade to Windows 11' notification in Windows 10 systems.
Hey everyone, This forum walks you through the steps to block the upgrade to Windows 11 notification for Windows 10 users. There are two methods to do so, as you'll find below: Method 1 Disabling/Enabling the notification via patches Step 1: Navigate
Downloaded patches
Hello! Under Patch Mgmt>Patches>Downloaded Patches it use to let you delete patches that failed to download. With a recent update, we can no longer remove patches that failed to download unless we download them first, then upload them and then delete
Delete old Desktop Central updates from server
is there a way to automatically delete the old .ppm and extracted patch files from the server automatically? I know you can manually delete them to save space at the cost of not being able to go back and uninstall the patches if there were to be an issue but I was looking to automate it. Maybe by a schedule, like after a patch has been installed for 90 days, or possibly just keep a certain number of patches in history then purge like they do with backup files. The issue we are having is that we
Wake on LAN
Has anyone gotten WOL to work in their environment? I have enabled all the required settings but now because of disabling deep sleep state Desktop Central still thinks our computers are on when they are not. This still doesn't work even after following
Where to edit email template, 2FA
Hi, We are looking for the template for below message, where can we find it? ```Dear user, One Time Password (OTP) to access the product web console is 123456 The OTP is valid for 15 minutes till Jun 16, 2022 02:53 PM (Central Server Time) Do not share
making a multi file MSI installer with cab files
the only way i can see to do a msi installer that has it's own additional files and folders is via share drive and the share drive always shows up blank despite having all sorts of things in it.
Endpoint Central Update Old Ticket
Hello, We are currently on version 10.1.2220.4. Our Endpoint Central instance just notified us that version 10.1.222.0.12 is available for download. We have an old ticket (ticket # 2759971) that dealt with a previous update that broke our OS Deployment
Old configuration still applying to user
I have 2 configurations that run a login script for the respective targeted OU config1 is targeted to the AUG OU in Active Directory config2 is targeted to the CCTX OU in Active Directory I place the user account in the AUG OU and the config1 script runs
Do I need to buy Endpoint Central for scanning assets in SD?
We have SD 12000 now, enterprise perpetual license with AMS expired. For some reasons IT asset scanning was disabled years ago, but we want to implement it again. I downloaded Endpoint Central, install it on the same server, but it says it will work for
Server migration
Hi, Currently starting to investigate how to migrate my Desktop Central setup to a new server and I've been reading through the guides here : https://www.manageengine.com/products/desktop-central/desktop-central-server-migration-how-to.html and here : https://www.manageengine.com/products/desktop-central/server-migration-change-ip.html What I can't seem to get my head round though is it references a couple of times that you don't need to download an exe and install it, just copy the folder over?
Backup conversion from version 10 to version 11 of Fesktop Central
Good morning, I need to convert the database backup from version 10 to version 11 of Desktop Central, how can I do that? Good morning, I need to convert the database backup from version 10 to version 11 of Desktop Central, how can I do that? I also need
Desktop Central Service Stop
Dears, Good Day Kindly be informed that, when change DB From PostgreSQL to MS SQL the desktop central service stop working. Your Advice Please Desktop Central Version 10.1.2220.11 Best Regards, Omar Rashad
how to remove macOS user from the admin group via endpoint's custom script
The following script would work when run locally on macOS's terminal, but on endpoint, script will return run successfully (possibly because I didn't specify the return code) even though user's admin wasn't revoked. The objective of the script is to find
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Local administrator group on PC - how to report on it?
Hey I'd like to run a report on the local Administrators group so I can see who is in it, and then modify it with a subsequent configuration I can only see local accounts in the reports - not query the groups. anyone know if this is possible? literally just need the asset name, and users in the Administrators group on each one. thanks Roger
How to uninstall software with the script?
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Google fixes several high severity vulnerabilities in its Chrome 104.0.5112.79/80/81 Stable Channel update
Hello everyone, Chrome Stable Channel has been updated to 104.0.5112.79/80/81 for Windows, and 104.0.5112.79 for Mac and Linux. This update comes with 27 security fixes. The details of the vulnerability fixed are mentioned below: CVE ID Vulnerability
Google fixes a critical and several high severity vulnerabilities in its Chrome 104.0.5112.102/101 Stable Channel update
Hello everyone, Chrome Stable Channel has been updated to 104.0.5112.102/101 for Windows, 104.0.5112.101 for Mac, and Linux. This update comes with 11 security fixes. The details of the vulnerabilities fixed are mentioned below: CVE ID Vulnerability Severity
Desktop Central Cloud - SO Deployment
Hi, Does anyone know ME roadmap to add SO Deployment on Desktop Central Cloud Version? Thx in advance
Securing Communication using 3rd Party Certificates
our company recently bought desktop Central UEM, our security analyst wants to secure communication using third-party certificate. But we already have the securegateway server installed setup in the DMZ with a NAT to a public IP. Do we still need to secure
Another Deployment is in Progress...
A suggestion to clarify message in REMARKS filed under configuration.. I'll like to know which deployment cause this configuration to pause instead waiting or looking into multiple deployment policy to spot conflict.. Since DC know already that something
Problem Initating remote connection to Linux endpoint
Hi All, Hope someone can assist with an issue I've been banging my head against the wall with for a couple of days now. I am trying to connect a Linux Mint machine to my Endpoint Central service, using the manually installed agent. The agent installs
MeDC randomly shutting down Windows 8.1 clients
Hi, I have a problem since one month or so, the DC agent is randomly shutting down our Windows 8.1 clients (12 computers which are kind of kiosk terminals) . Shutdown reason given : Your Computer has been patched for Critical updates and has to be shutdown.
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