Install hotfix by DC
I need to install a hotfix, KB968730 and is not in Desktop Central. I can manually add and then distribute it ??
Where do Draft Tasks Appear?
I have an automatic patch group called "Servers Manual Update". My intention is to have all systems in this group to scan, download, and then wait until I take an action to start installing patches. I have some test machines in this group now, and it looks like everything worked as scheduled. I clicked on the link to start deployment expecting to select which machines to deploy, but instead it just said the deployment has been initiated. I understand it says "Yet to Apply" because I have the deployment
SQL Server and Desktop Central - Backups and Patching
We have Desktop Central configured to use a SQL database. The DTC server and SQL are on separate servers. How should patches be applied to the SQL server since the result will be the SQL server getting rebooted and DTC will lose connection. The same is true for patching the DTC server itself... What will happen if the DTC server gets updated and reboots while other clients are installing patches? I'd like to hear how you all are handling it in your environment. And finally, there the issue with
Inventory driver
Hi, we need to scan or search driver for network card , do we have an option to scan specific driver and delated like software. thank you
Deploy DS to non-default installation path
Hello, We are just getting stared implementing DTC in our environment and I have a question about setting up a DS. From the help I can see at a certain point you download a zip file which you extract and run the setup.bat on the DS machine to install it. Can you select where to install DS on a server (i.e. we have foreseen a separate partition - F: - for this purpose)? I don't want it (and the patch/software repository) to deploy to the default C:\ path. Thank you for your feedback. Steve
Deployment timing
Probably a silly question but i just want to make sure my thinking is correct. In my deployment config below i have the patch job set to deploy at midnight on Sat and end at 5:59AM. My DTC server is EST. My Client Machine is PST. This is a three hour difference between them. So assuming the box checks in at 12:01 EST (9:01 PST). That means it wont actually start deploying its package until 3:01 EST (12:01 Local PST), since its West coast. This means that It would continue to deploy until 8:59
Software Deployment - Prevent Redeploying an Application
Consider the following scenario: You have an application to deploy to the entire domain, but you want to test deployment first to only a few machines. You create a software deployment policy with the package and machines, and deployment is successful. You then modify the deployment to include the rest of the machines in the domain. The deployment runs, but it also redeploys the application even to the machines that already had it during testing. Since Desktop Central keeps track of software inventory
Workstation Local Admins
Hello, I'm looking for a way to see which AD accounts belong to the local administrators group (or any group for that matter) on our workstations. Does anyone have a good suggestion on how to accomplish this? Thank you, Dale
Remove Configuration - Launch Application
I created a configuration under "Launch Application" that I want to remove. I've moved the configuration to Trash, rebooted a client machine, but the application still runs.
Desktop Central MSP - Upgrade
I have the following version of ME Desktop Central 9: Product Details Product: ManageEngine Desktop Central MSP 9 Company: ZOHO Corp Version: 9.1.0 Build No: 91122 I'm trying to upgrade to 9.2, but keep getting ppm file is not for your build. I've tried both of the following files: ManageEngine_Desktop_Central_MSP_9_SP_1.ppm ManageEngine_Desktop_Central_MSP_9_2_0_SP-0_027.ppm When I looked at the download location it doesn't list 9112 as a version to upgrade from: Migrate from Build 91000, 91001,
I've got a quick question, Report that shows users logged into Clients computer?
I've got a quick question, I'm new to desktop central and I'm looking for the report that shows Admins that have Remotely logged into Clients computers? Thanks!
Domain is blank for Opera Mac Patches
Yesterday, DTC started reporting that it could not reach all domains for patch downloads. The connection test shows only 1 domain failing for Opera Mac patches, and the domain is blank. See attached screenshot.
Desktop Central reporting incorrect OS
I have noticed a few machines are reporting back saying they have Windows Vista, or Windows XP when they actually have Windows 7. Do I need to do something in order to correct this, as scanning the inventory on the machine doesn't update it.
Disk Space on new devices
I've noticed an issue with newly built devices, not sure if it's effecting all devices at the ,moment. The inventory is showing new devices that they have no free disk space on the main inventory summery. Within hardware it's correct, the issue with also showing the same issue on reports. Stephen Fowles 3rd Line Support Technician North West Ambulance Service - NHS Trust
Desktop Central Test enviroment
Hi, we have Desktop central 9 enterprise, we would like to install same our DC build as test environment ,when I try to install DC I check the license as trial for 29 day ,do you have a DC for test ,also do you have an steps to install DC test environment local no need to add our domain in test environment as local please help
Upgred Desktop Central
Dears, we have DC Build No: 92002 can we jump upgrade to 92035 or we should upgrade from 9002 to 92021 then 92022 then 92023 92024/25/26/34/35 and if we jump from 92002 to 92035, all Features between exist build and latest one will receive and apply the new Features and hotfix . thank you
MDM Geo-Tracking Map
On the Geo-Tracking tab of an MDM managed device, it shows the recent latitude and longitude of the device. Underneath it says that I can configure Google map to locate the device by downloading the Google plug-in. But the link takes me to instructions on downloading and unzipping an html file. Instructions seem to indicate it should be unzipped to C:\ManageEngine\DesktopCentral_Server\ and it ended up unzipping to C:\ManageEngine\DesktopCentral_Server\devicelocationmap\webapps\DesktopCentral\html\deviceLocationMap.html
Windows Agent Push?
Can Windows Agent for ServiceDesk be pushed through Desktop Central? If so is there a How-To? Thanks, Josh Running ServiceDesk 9.2 Build 9203 Desktop Central 9.2 Build 92002
Unable to deploy IE11 patch (KB3124275)
I am currently trying to deploy the patch update (KB3124275) through desktop central and for whatever reason I cannot get it to deploy on any computer. I have tried manually installing the update which works absolutely fine. When trying to deploy the update it states is "Not Applicable" when I know for a fact that it should be applicable as I have tested manually. Anyone run into this issue before? I triple checked that the update I downloaded is exactly the same update (x64) that I used to
Can't print report
I need help. I am failing to generate any report. I keep getting the message 'no data available to generate the report'
Malwarebytes false positive - Launch Application
Malwarebytes has quarantined a registry entry because it thinks it's malware. HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUNONCE|Appln1104042454 Quarantined Trojan.Agent.Gen I think it is related to a "Launch Application" configuration I've deployed in Desktop Central. Can you confirm if this is one of your keys? I can make an exclusion, but will the registry entry always be the same, or is the number at the end random. Will it always begin with Appln, because MBAM will allow me to make an
Configuring Alert E-mails
I have enabled the alert for users to be prompted when their passwords are due to expire in x days. I have also enabled e-mail notification, however the e-mail which goes to the user is in the form of a report. Is there any way this can be configured to be simpler?
Issue Automating Deployments on "First" Day of Month
Hello We are have real problem when trying to schedule a job on the "First" Day of month. It the scheduler ignores the first occurrence and selects the next occurrence as the "First" day. See below where I schedule a job to start on the First Friday of April - The date it chooses is the Friday the 8th, rather than the real First Friday the 1st. This is the same if i try the First Sunday.. It will select the 10th rather than the 3rd of April. This causes us a very real problem, as we are trying to
Nessus scan find weak SSL
Hi to all, i've upgraded to latest Desktop Central version but weak SSL problem still persists. Can anyone help me? How can I solve this issue? Thanks to all Roberto Bianchi
Is it possible to check who delete configuration
Hi Is there any logging who can delete any active objects (Configuration, Packages, Policy, machine, etc.)? Dmitry
delete browsing history on exit
Is there a configuration in desktop central that will check "delete browsing history on exit" box in IE settings and then disable users from changing this option? Thanks, Josh
Deploying Windows 10
We are looking at upgrading all our machines to Windows 10, using the free upgrade from Windows 7 to Windows 10 option. We have the file 'MediaCreationTool.exe' however I do not know if this would install like a normal software installation would. Has anyone tried this, and do you have any advice? I will be testing it this weekend but asking in advanced.
Software Push Adobe Standard XI
I can't find a How To article on pushing Adobe Standard XI through Desktop Central Software Deployment 92002. I see the How To for Adobe Acrobat and for Pro but Standard is a different model. Any help on creating this? Thanks, Josh
SMTP notification issues
Does Desktop Central log Main messages with a log somewhere. We've converted one of our distribution groups to a dynamic group and Desktop Central is now unable to e-mail, it and I wish to see within the log why? Stephen Fowles 3rd Line Support Technician North West Ambulance Service - NHS Trust
Patch Management All Patches view show no patches when Missing patchesd tab shows 948 patches
Hi, In Desktop central when I go to the Patch Management page and clik on All Patches under Views I get "No Patches are missing on specified Criteria" Patch View as below This is despite the Missing Patches showing 948. If i click on Computer View or Detailed View then show up. Any assistance will be appreciated
Windows 2012 R2: adjust for best performance via DC
Hi All! I need setup "adjust for best performance" for all Terminal Servers and All Users in this servers - how to ??? http://odarchuk.com
[92002] Scheduled shutdown strange behaviour
Hi, We are using the scheduled shutdown tool to shutdown every computers that are still on at 09:00 pm (scheduled every day at 8:45 with 15 min of grace time). This week-end we had Windows update on the ME DC server and after its reboot the Desktopcentral server service was stopped (until now it is a normal behaviour). The DC service was in a stopped state from 8:00 AM sunday to 8:00 AM this morning (monday). But this time when I started the desktopcentral server service this morning 08:00 AM, the
Desktop Central - Enterprise
Hi I have a question on the scope for desktop central enterprise edition: 1) Does it work with multiple domains within a forest? 2) Does it work with multiple forests?
Evaluating Desktop Central - Best practices and recommendations regarding software deployment
Hello, we are currently evaluating Desktop Central to replace our current software deployment solution, WPKG (in combination with Wpkg-Gp for installation during system boot). WPKG is a very simple, xml driven deployment solution that works well when used in an intranet environment but it is a bit limited when dealing with slower network connections. When testing Desktop Central I noticed that DC is conceptually quite different from WPKG and I'd like to know how admins generally use DC. For instance,
What does this error mean? "CHECKSUM validation failed"
I used to deploy certain software without an error and now when I go to deploy the same software I get CHECKSUM validation failed. What does it mean and how do I go about fixing it? Thank you!
Mounted disk in CD/DVD drive
Is there any way to see the name of a disk that is currently inserted in a computers CD/DVD drive.
URGENT - Time to fix and provide a total Patching solution
In the past I have reported that Desktop Central Patch Management is not doing the job that was presented on the website and by the sales team at Manage Engine. Several times we have reported that the system is NOT fully patching all of the missing patches on our systems. We work diligently to make sure that our systems get fully patched to mitigate vulnerabilities that are present on the systems. Every month, we have to spend additional time validating that all of the patches get applied to our
Desktop Central Mac Agent Root Account
In Desktop Central 9 Build No:92022, I'm trying to configure the Mac Agent settings. There is a username and password, but username shows "root" and it won't let me change it. We are running Mac OS X 10.11.3, and by default, the root account is disabled. I'm assuming it is best practice to leave it disabled? What are the options to get the agent working, or are we required to enable the root account?
Wake On LAN
I am looking for a configuration to change status of 'Wake on LAN' to all machines in specified OUs. I can't seem to find this in Desktop Central Build No:92002. Thanks, Josh
Required Query to Generate Report
Dear All, Our Requirement is to generate a report which will show the history of "Computer Name Change", Below is a sample format for ready reference. Asset Unique ID Computer Name Login User Name From Date To Date ABCD Name1 User1 01-JAN-2015 20-JAN-2015 ABCD Name1 User2 01-JAN-2015 20-JAN-2015 ABCD
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